Intercom, Inc.

AUGUST 25, 2020

I just can’t make sense of this dashboard.”. Along the way, we’ll explore how conversational UX – cooperative exchanges of inputs and outputs – closes gaps between products and users. Keeping those rules in mind, we can solve four common UX design problems: Turn-taking problems. In UX, don’t present users with a wall of text.

Research Software 290

Research Software User Testing Product Research Customer Experience 290

UX Planet

JUNE 19, 2025

This article is a practical guide for UX designers who want to e xplore immersive design  — from key terms to real-world use cases. Common Terminology & Pillars in Immersive UX Creating a truly immersive AR or VR experience depends on several important elements. Example: A full 360° mountain view in VR makes you feel truly present.

Data Visualization 57

Data Visualization Feedback Software Analytic Tools Research Software 57

Userpilot

DECEMBER 31, 2024

Custom dashboards to track key metrics at a glance. Pendo The dashboard on Pendo. Additional reports: You get a built-in Product Engagement Score dashboard. Lack of templates: There arent many ready-to-use dashboards or templates to get started quickly. UserGuiding dashboard. for collecting user sentiment data.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. To make your life a little bit easier and help you choose the best dashboard analytics tool for your SaaS, we’ve produced a guide of 12 excellent platforms available on the market in 2024.

Data Visualization 104

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 104

UX Planet

FEBRUARY 5, 2025

This case study reveals how Rumi Cosmetiques doubled its conversion rates and saw a 75% increase in adds to cart within a week, thanks to strategic changes in their user experience (UX) design and conversion rate optimization (CRO). Imagine the thrill of watching your digital sales soar overnight! Yes, you heard right75%.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Product Talk

SEPTEMBER 4, 2024

Christophe—along with help from motivated team members such as Product Managers Matthieu de Vivie and Sarah Loichot as well as Staff UX Designer Maureen Rodaro —transformed the product organization by emphasizing the importance of meeting users and creating teams (or squads) for each outcome with one product manager per scope.

Product Research 263

Product Research Onboarding KPIs CTO Coach Research Software 263

Userpilot

MARCH 17, 2024

Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Book a demo to learn more.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Dashboard 98

Userpilot

MAY 17, 2025

Open up a webpage, drop in a script, and boom: clicks, scrolls, and form inputs start flowing into your dashboard without writing a single line of code. Otherwise, you might end up chasing UX issues that are actually app performance problems. So if most users never even start onboarding, that’s not necessarily a UX failure.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

UX Planet

MAY 1, 2025

For example, instead of merely presenting numbers, we can incorporate storytelling into the user experience, transforming each financial action into a personal goalsuch as saving for a vacation or a childs educationmaking the experience more relatable and motivating. In fact, sometimes less really is more.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design? Creating S.M.A.R.T

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MAY 21, 2024

Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals. UX design principles are guidelines that aid the process. Let’s dive right in!

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

UX Planet

JANUARY 29, 2025

Are you ready to elevate your UX measurement game with a unique, all-in-one metric? Photo by NordWood Themes on Unsplash Measuring user experience (UX) has always been a complex challenge, requiring a blend of creativity and data-driven precision. TSR norm : 70 / 100 =0.70 ToT norm : 1 (10 / 15) = 1 0.67 =0.33

Data Visualization 95

Data Visualization Framework UX User Testing 95

Sachin Rekhi

FEBRUARY 16, 2020

In early-stage startups, product managers are often responsible for executing all of their own customer research, while in larger organizations product managers often work closely with designers, UX researchers, or product marketers to accomplish this. Execution: Metrics Dashboards.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. Try Userpilot and Take Your UX to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is data visualization?

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

UX Planet

DECEMBER 6, 2024

Written by Mary Moore, copywriter at Shakuro As a UI/UX designer or a startup founder, youre likely acutely aware of the countless challenges that come with this task. So its best to minimize your ideas and while not banishing the spectrum of features altogether, limit them to a certain number of essentials present at one time.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? Step-by-step process to perform behavioral pattern analysis and improve your UX. Progressive disclosure Progressive disclosure means strategically revealing information in stages, presenting only what the user needs at a particular moment.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. ” So someone switching from urgent Slack messages to your app isn’t fully present yet.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Product Talk

FEBRUARY 14, 2024

To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. Tali was so excited to share her experience with opportunity solution trees, she led a workshop at UXDX in Dublin.

Analytic Tools 315

Analytic Tools Research Software Product Research User Testing 315

Userpilot

FEBRUARY 25, 2025

Connect qualitative, quantitative, and visual data Isolated metrics cant present everything. To optimize UX, teams must bridge these data silos. UX researchers can share real user behavior evidence: Heatmaps and A/B test results only go so far. While quantitative data highlight friction points, they lack behavioral context.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Mind the Product

MAY 15, 2017

In Josh’s Product Tank NYC presentation, he explains his evolution as a product manager. His roles over the last 15 years have started with engineering and architecture, and moved on from there to product management, and now he oversees product, but also data science, engineering, and UI/UX teams.

Product Research 124

Product Research User Testing Product Manager Product Management 124

Mind the Product

JUNE 5, 2017

So, what is the compass that guides a product manager when making product decisions (new functionality, UX, UI)? When the product team designed the new dashboard we had many product/UX dilemmas – which functionality to expose and how to present it. This compass is known as product principles.

Banking 161

Banking KPI Vision Customer Experience 161

Reveal

JULY 11, 2022

A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Too often, unfortunately, valuable business data is obscured by a bad presentation. Dashboards and analytics are only useful when users can understand them. What is dashboard UI?

Data Visualization 52

Data Visualization Analytic Tools Dashboard Reporting Tools 52

UX Planet

FEBRUARY 6, 2025

Wheres the authenticity, the cutting-edge aesthetics or the refined UX that we know customers crave from a premium digitalservice? How toApply: In UX/UI: Surprise users with playful iconography, Easter eggs or custom animations. To design Dopamine Banking, we at UXDA are using the following strategic UX principles: 1.

Banking 77

Banking Data Visualization Customer Experience Feedback Software 77

Product Talk

JANUARY 24, 2024

Jess shared the specific wording she used that ultimately led to replies: Subject: UX Research chat about Sustainability? Hi <name> My name is Jess and I’m a UX Researcher based in Melbourne. UserInterviews doesn’t review or write surveys on your behalf, so getting it right is ultimately your responsibility.

Research Software 307

Research Software Feedback Software User Testing Customer Experience 307

The Product Coalition

OCTOBER 16, 2022

User experience does not stand still, and innovations that challenge UX design constantly appear. Let’s take a look at four promising UX design techniques. Voice user interface In his book The Design of Everyday Things (the “bible” of usability), Professor Don Norman states the main goal of UX/UI designers.

Research Software 78

Research Software Analytic Tools Customer Experience User Testing 78

The Product Coalition

APRIL 25, 2022

You can’t use them to present to stakeholders, and they’re a nightmare for collaboration. We are fans of their “Collect, Explore, Present” concept. Then theirslide generatoris great for any PM who gets anxiety when presenting to stakeholders. That not only saves a lot of time, it levels up your product strategy entirely.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

UX Planet

SEPTEMBER 26, 2024

Key Memory Principles for UI/UX Design Leveraging principles of human memory in UI/UX design can significantly enhance the user experience by making interfaces more intuitive and easier to navigate. Here are some key characteristics of human memory and tips on how to apply them in your UI/UX designs.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Userpilot

MARCH 19, 2024

To retain users, continuous improvement of your UX optimization efforts is critical. This guide takes an in-depth examination of steps you can start implementing right away to improve your product’s UX optimization. Measure your UX optimization efforts. Why is constant UX optimization important?

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

UX Planet

JANUARY 29, 2025

Dynamic profiles are revolutionizing the way professionals present themselves. Similarly, marketing professionals use multimedia-rich profiles to present campaign success stories with embedded analytics and videos. Dynamic Multimedia Integration : Showcase your projects with videos, images, and presentations for a lasting impression.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Imaginary Cloud - Design

APRIL 7, 2021

User Experience is a key factor regarding the success of a digital product, and the main ingredient to an excellent UX lies in a thorough user-centered approach. In that sense, Imaginary Cloud is introducing a new UX Audit service focused on providing high-quality professional UX Audits. What is a UX Audit? Conclusion.

Research Software 63

Research Software UX Customer Experience Feedback Software 63

Userpilot

MAY 27, 2025

We’ve gathered feedback from real WalkMe customers to present a candid look at their experiences: WalkMe Mobile pros Reliable and easy to build with: A major upside frequently mentioned by users is how easy it is to create, clone, and manage guidance content, especially across multiple tools. ” WalkMe review collected by Gartner.

Software Review 76

Software Review Onboarding KPIs Data Visualization Analytic Tools 76

Userpilot

MARCH 30, 2025

Things seem great initially, but soon enough, you see your analytics dashboard showing a constant decline. Poor UX: If your app is difficult to navigate or lacks a clear layout, users wont hesitate to abandon it. The UX should feel intuitive and seamlessly guide users through the app. Create mobile slideouts with Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Usersnap

JUNE 10, 2021

It’s just as important to ensure the UX of the feedback process as it is to ensure the quality of your testing product. The on-screen annotation tools and simple feedback form by Usersnap helps users effortlessly highlight issues and present suggestions. But in return, your product can harvest memorable UX and customer loyalty.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

Userpilot

DECEMBER 15, 2023

However, face-to-face testing isn’t always practical, so UX teams turn to remote usability testing as an alternative. TL;DR Remote usability testing is a UX research method that doesn’t require meeting the participants face-to-face. During the test, create a relaxing atmosphere. Don’t interfere unless testers get stuck.

Research Software 105

Research Software Feedback Software Analytic Tools User Testing 105

Userpilot

APRIL 17, 2025

Step 1: Log in to your Userpilot dashboard and choose a survey template from the library. Multiple choice: This presents respondents with a list of options from which they can select one or more. Userpilot’s templates contain pre-written survey questions and can be formatted to your taste. smilies, stars, numbers, etc.).

User Testing 99

User Testing Customer Feedback Customer Experience Feedback Software 99

Reveal

AUGUST 24, 2022

Drag and drop analytics are interactive and user-friendly analytics platforms that allow users to analyze complex data sets and build custom dashboards and reports by themselves when they need them. . Here are the top benefits they present organizations with: . Let’s you build custom dashboards and reports in minutes.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools User Testing 98