Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

The Product Guy

MAY 7, 2020

As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . This article explores multiple aspects of product management. the Product Manager role is a rather recent phenomenon.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. We cover: Types of product features. It’s often done to guide product planning , enhance account expansion , and optimize self-serve customer support channels. Improve product road mapping. Increase user retention.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

The Product Coalition

AUGUST 7, 2020

But arrange them into ‘outcomes vs outputs’ and hand them over to the product management community, and suddenly everyone is talking about them! If you’re someone who builds a product or products, have to make high level strategic product decisions…this is something you need to be thinking about.

Product Management 124

Product Management Product Manager Feedback Software Customer Experience 124

Userpilot

MARCH 19, 2024

Offer self-service support with a resource center to remove friction. Refine your product copy with AI. Offer self-service support with a resource center to remove friction It’s not a secret that most SaaS users prefer to solve problems on their own instead of waiting in a queue for a human agent.

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

Userpilot

OCTOBER 6, 2022

How can product managers use them to develop their products? A FAB analysis explores the interactions between features, advantages, and benefits of a product. The product’s benefits refer to what the user gains from using it as well as how it’s better than its competitors. Are you ready to jump it?

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Feedback 97

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 96

The Product Coalition

MAY 20, 2020

Why is Data Visualization important for Product Managers? As a Product Manager, you may be working in partnership with a Product Ops Manager on data visualization. We’ve talked at length about how the best products are data-driven. Certainly, they’ll be the person with the best tool recommendations!

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 84

Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Alchemer Mobile

NOVEMBER 8, 2022

” Indeed, many companies struggle to follow-up on specific customer feedback because of resource or technology constraints. Your product team is already soliciting feedback to drive the roadmap today. Response Targeting enables you to close the feedback loop at scale, accomplished entirely from within the Apptentive dashboard.

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

Userpilot

MAY 7, 2024

Groupize leveraged an in-app resource center and embedded its onboarding guide so users can access it at any time. This approach alone drastically reduced support tickets, allowing Groupize’s CS team to focus more on issues that can’t be addressed in a resource center. Resource center created with Userpilot.

Feedback Software 104

Feedback Software Analytic Tools Reporting Tools Customer Communications 104

Alchemer Mobile

AUGUST 7, 2023

By Cathy Yang, Senior Product Manager at Alchemer, and Vanessa Bagnato, Director of Product Marketing at Alchemer The August release of Alchemer Mobile includes Survey Skip Logic, a powerful feature that delivers more streamlined surveys to your audience and provides highly actionable insights for you.

Product Research 130

Product Research Document Customer Feedback Dashboard 130

Amplitude

NOVEMBER 13, 2020

Each of these concepts is core to the way product managers and teams categorize their work. Teams flow in and out of these concepts throughout the product development lifecycle—each expanding on the last to help create value for your customer. That’s why planning is the first stage of the product management lifecycle.

Data Visualization 98

Data Visualization User Testing Customer Feedback Product Management 98

Userpilot

JANUARY 27, 2023

Evaluative research, on the other hand, tests how good your current product or feature is. Why is conducting evaluation research important for product managers? Ongoing evaluation research is essential for product success. It allows PMs to identify ways to improve the product and the overall user experience.

User Testing 98

User Testing Product Research Research Software Feedback Software 98

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. However, in this article, we’ll be focusing only on the feedback that’s relevant to product managers.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Mixpanel

APRIL 18, 2024

B2B products often have to appeal to many different personas. We have a wide range of user types, from marketers to engineers to product managers and more. With the right tools, even small, resource-constrained teams can ensure every product rollout goes as smoothly as possible. Take Mixpanel, for example.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Mind the Product

JANUARY 17, 2018

A good product manager generally has a keen instinct for human behavior. However, the best product managers have learned how to incorporate the science of human behavior in a more rigorous way than just relying on instinct. A Good Behavioral Product Manager Applies Basic Human Behavior Principles to Product Principles.

Data Visualization 115

Data Visualization Product Management Product Manager User Testing 115

Userpilot

JUNE 26, 2023

Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. TL;DR Product metrics are measurable indicators of product management efforts and how users interact with your product. What are product metrics?

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

SEPTEMBER 10, 2022

What’s product differentiation? What differentiation strategies can a product manager use to make the product stand out in a saturated market? That’s why being able to access the information they need in an in-app resource center can immensely improve user experience and distinguish your product from its rivals.

Differentiation 98

Differentiation Feedback Software Research Software User Testing 98

Izenda

MAY 22, 2020

The role of a product manager isn’t easily defined, mostly because PMs tend to do a little of everything. As a “mini-CEO,” product managers often get stretched all over an organization. But everyone that works in product understands this – hence the multitude of product management resources from blogs to podcasts.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Product Management 59

Userpilot

FEBRUARY 20, 2023

It allows product managers to see how many users return to the product over a period of time. Product analytics is the process of collecting, organizing, and analyzing data about users’ engagement with a product. How can a product analytics tool help you drive product growth? Pendo Dashboard.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 21, 2023

Both Pendo and Heap support funnel analysis which allows product managers to identify friction points and optimize the product to help users experience value in less time. Dashboard in Heap. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. According to a study by Airfocus , 21% of product managers believe they don’t have adequate skills, which hampers AI implementation.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

MARCH 9, 2023

We also have a look at a couple of alternative tools that might give product managers more bang for their buck. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. The plan gives users access to product analytics. Let’s get right to it! What is Pendo Free?

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Userpilot

DECEMBER 15, 2022

There is no simple answer to this question, as it all depends on your product and your goals. The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Apart from in-app messaging , Userpilot offers also the Resource Center functionality.

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

Userpilot

OCTOBER 15, 2023

Why is it important for project managers to track? And how relevant is it to product management ? Calculating the level of effort helps managers set budgets and timelines and plan for contingencies. It’s also important for setting realistic stakeholder expectations and managing staff workloads. Let’s dive in!

Customer Experience 105

Customer Experience Data Visualization Definition Feedback Software 105

Userpilot

JUNE 20, 2022

Anyone even remotely involved in product management will tell you that! In this article, we’ll explain what A/B testing is, why it matters for product managers, and how product teams should plan and run a test. Resource centers. What is A/B testing in product management? Onboarding flows.

User Testing 52

User Testing Product Research Feedback Software Testing 52

Userpilot

MARCH 3, 2022

Looking for a product manager CV template? What does a solid product manager’s CV look like? This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

Userpilot

JULY 31, 2023

Finally, Pendo enables you to design in-app onboarding experiences for both customers and staff and communicate with them inside your product to drive product adoption. Pendo dashboard. The latter are available through the Resource Center which can be used for on-demand self-service customer support. Userpilot dashboard.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. Feature analytics dashboard.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 88

Userpilot

FEBRUARY 24, 2023

Like Appcues, Userpilot allows you to track goals from the Goals dashboard after you set them from the Chrome extension. The NPS dashboard in Userpilot is more detailed. Appcues offers a range of analytics features that help product managers, marketers, and UX designers gather insights into user behavior within their products.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Product Innovation Educators

FEBRUARY 25, 2019

” Two spheres of capabilities are needed for product managers to be successful. One is competency in the processes, practices, and tools of product management. That is where I spend much of my time helping product managers and teams. My passion is inspiring and equipping product managers and leaders.

Technical Advisors 65

Technical Advisors Data Visualization Weak Development Team Analytic Tools 65

Userpilot

MARCH 27, 2023

So Arjoon Talukdar, Senior Product Manager at The Room, decided to find a way to solve this problem – and improve the CV upload rate. The other was whether we could build flows without engineering resources. This problem really shows why reaching the key activation point by new users really matters.

Analytic Tools 98

Analytic Tools Research Software Data Visualization User Testing 98

Userpilot

OCTOBER 15, 2023

Main product analytics metrics to monitor include activation rate, product adoption rate , user engagement rate , customer retention rate , and customer lifetime value. When choosing an analytics tool, look out for real-time data reporting, intuitive UI, custom dashboards, integrations with other tools, and flexible pricing plans.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 105

PMLesson's Ace the PM Interview

DECEMBER 1, 2021

Product management is one of the fastest-growing jobs in tech today, and that growth doesn't look to be slowing down anytime soon. Product managers are responsible for organizing and guiding the development and shipping of products at every stage of their lifecycle. So, let's get to it!

Technical Review 52

Technical Review Analytic Tools Feedback Software User Testing 52

Userpilot

MARCH 28, 2024

Its main objective is to understand how users behave inside the product to inform product development and design, marketing efforts, and customer support processes. User analytics are essential for product managers to make informed decisions on how to improve the product and deliver a positive customer experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. Contextual in-app experiences.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98