Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

Data Visualization 100

Data Visualization Dashboard Customer Feedback User Testing 100

Amplitude

SEPTEMBER 21, 2020

Case Study: 8x8’s Jitsi.org. Case Study: MINDBODY. After launching a new feature called “Activity Dashboard,” MINDBODY used a funnel analysis to see how the addition impacted their conversion goal: booking classes. They found that users who engaged with the Activity Dashboard had 24% more classes booked per week.

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

The Product Guy

JANUARY 23, 2025

This insight could lead to implementing shared dashboards or concise weekly recaps, fostering clearer communication and smoother collaboration. Instead of jumping to add more meetings, asking, What information is getting lost? or How can we make updates easier to access? might reveal that key updates are being buried in email threads.

User Testing 150

User Testing Customer Feedback Customer Experience Events 150

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. d) Exploratory Persona Research: Detailed studies to develop personas based on actual research, not assumptions.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

JUNE 2, 2025

One study by Wisernotify found that sending notifications during a users preferred time window increases open rates by up to 40 percent. In just a few clicks, you combine properties and events to craft ultra-specific segments and deploy targeted campaigns directly from the Userpilot dashboard. Your app users have rhythms.

Analytic Tools 100

Analytic Tools Data Visualization Onboarding KPIs User Testing 100

UX Planet

JULY 11, 2024

Disclaimer This case study is a conceptual project and is not affiliated with or endorsed by Google. However, for this case study, Instead of developing new applications, integrating financial management features into Google Pay can leverage its large user base for seamless user experiences. And that’s a wrap! Piqued your interest?

Research Software 96

Research Software Data Visualization Feedback Software Onboarding KPIs 96

Userpilot

JUNE 28, 2023

In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows! Track your KPIs with Userpilot’s native analytics dashboard. New users are then redirected to the main dashboard where they’re greeted by an onboarding checklist. Get a demo now!

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Analytic Tools 97

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. Update dashboards and alerts: I edit my custom dashboards to reflect the new metrics, so I can monitor them at a glance. Our study shows that a 20-30% feature adoption rate is a solid target for SaaS products.

Onboarding KPIs 87

Onboarding KPIs Feedback Software Analytic Tools Research Software 87

Userpilot

OCTOBER 28, 2024

For example, let’s say a $100k ARR company (enterprise subscriber) reports their custom SSO integration is failing, a $10k ARR company reports dashboard loading slowly, and a $1k ARR company reports an issue with a new feature. Click here to read the full case study about The Room. Effort required to resolve the issue.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Alchemer Mobile

NOVEMBER 22, 2024

To better understand the common challenges organizations face with digital feedback tools, we conducted a comprehensive market research study that revealed several critical pain points. While reaching them through digital channels should be easy, it often proves to be a challenge.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Sachin Rekhi

FEBRUARY 16, 2020

Execution: Metrics Dashboards. The best product managers look at a consistent set of metric dashboards on a daily and weekly basis to keep an active pulse on the product, but also to build their intuition for the natural ebbs and flows of their product metrics. Design: Product Roadmap.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

MARCH 27, 2023

The engagement analytics for the tagged feature are available on Userpilot’s dashboard: The Result: 75% more CV uploads within 10 days of implementing Userpilot “The number of CV uploads went up from 200-210 to 300-350 CV uploads per week after using Userpilot for 10 days.” – said Arjoon.

Analytic Tools 98

Analytic Tools Research Software User Testing Data Visualization 98

UX Planet

DECEMBER 6, 2024

Benefits of responsive e-learning appdesign Firstly, why do you need a functional design in the app where people study focusing on educational materials, not visuals? Exam Preparation Apps: They help students prepare for exams by offering practice questions, study guides, and performance analytics. Take a look at Kahoot! and Quizlet.

Feedback Software 106

Feedback Software Analytic Tools Research Software Data Visualization 106

Userpilot

MAY 17, 2025

Open up a webpage, drop in a script, and boom: clicks, scrolls, and form inputs start flowing into your dashboard without writing a single line of code. One study found the average session length is only 2 to 3 minutes , and honestly, that matches what I usually see, too. Mobile analytics ? Not so much.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Reporting Tools 80

The Product Coalition

DECEMBER 23, 2021

The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years. To increase working efficiency, users can tweak dashboards and choose the most topical tabs. UX does matter.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Intercom, Inc.

AUGUST 25, 2020

I just can’t make sense of this dashboard.”. Paul Grice , a 20th century philosopher of language who studied how conversation works, is a perennial touchstone for teams working in AI, linguistic engineering, and conversational design. We all know what a conversation between two people sounds like. Hey, can you help me a sec?”.

Research Software 290

Research Software User Testing Product Research Customer Experience 290

Product Talk

FEBRUARY 14, 2024

To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. Tali was so excited to share her experience with opportunity solution trees, she led a workshop at UXDX in Dublin.

Analytic Tools 315

Analytic Tools Research Software Product Research User Testing 315

Alchemer Mobile

FEBRUARY 2, 2021

DESIGN A DASHBOARD FOR RECORDING AND ANALYZING YOUR METRICS AND KPIS. This performance dashboard lays out all of your metrics in one place to keep you both goal-oriented and accountable to your success metrics. CONTINUE TO ADD TO YOUR PERFORMANCE DASHBOARD. See you on the Top Charts!

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

MARCH 5, 2021

Also, check out this slideout that comes up when you start exploring the dashboard: Source: Ahrefs.com. Our favorite aspect of the Surfer onboarding is the dashboard. Paid trials work best in the Surfer and Ahrefs case studies mentioned above. This is syncing your website with the platform. Source: Surferseo.com.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Intercom, Inc.

SEPTEMBER 2, 2020

It’s no surprise then, that our recent study of almost 600 support leaders revealed that 30% of support teams plan to measure customer retention and 25% plan to do the same for renewals in the next year. Forward-thinking, modern support teams don’t just focus on numbers on a dashboard or spend their days tallying up costs.

Onboarding KPIs 190

Onboarding KPIs Data Visualization Customer Experience User Friction 190

Userpilot

AUGUST 24, 2024

With Userpilot , you can auto-capture in-app user interactions and build analytics dashboards. Quantitative analysis can handle large volumes of data efficiently, making it suitable for studies involving large populations or datasets. Core features engagement dashboard view in Userpilot. Identifying patterns. Sharing insights.

Data Visualization 105

Data Visualization User Testing Product Research Analytic Tools 105

The Product Guy

MAY 7, 2020

Note: It would be hard to track and then follow up engineers to update the JIRA if not in standups Proper dashboarding and reporting to be done in JIRA so that required stakeholders are informed of the progress on a regular basis – at least on a weekly basis. In case of co-located teams, physical standups are preferred.

Technical Review 398

Technical Review Product Manager Product Management Onboarding KPIs 398

Userpilot

FEBRUARY 25, 2025

Study their behavior and optimize your product so that everyone follows the most seamless, frustration-free path. For example, when metrics show teams actively using dashboards but having low report exports, replays reveal them taking screenshots instead. They’re not struggling with export functionality.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

The Product Coalition

AUGUST 26, 2022

We could write a separate article to describe the way we study every system. However, in a nutshell, we can seldom study the whole system top-down. Then you are to study and describe the system top-down. While studying the system of the kind, it is essential to record them as a scheme. This approach has some perks.

Analytic Tools 147

Analytic Tools Research Software KPI Data Visualization 147

Intercom, Inc.

DECEMBER 10, 2021

Today, we’re unveiling the results of a new study that explores the impact that the global supply chain crisis is having on holiday shoppers and customer support teams. Monitor your most important metrics in one place with our new real-time dashboard. Worried about supply chain issues messing with your holiday shopping plans?

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Mind the Product

APRIL 6, 2018

Google Adwords dashboard showing advert click-through rates. Stripe seller dashboard showing the meal plan sales (with one refund to an unresponsive buyer). If you study them long enough, product ideas will emerge. The click-through rate for all three adverts was in excess of 7%, well above target! The process had worked!

User Testing 157

User Testing Product Marketing Research Software Marketing 157

The Product Coalition

JUNE 28, 2020

I did a bit of research on the cost-benefit of having a centralised dashboard to manage client’s ads with the selected channels and running multiple channels for individual clients. While the designer was busy sketching out the interface and other web pages, the dev was equally busy coding the dashboard and figuring out the integrations.

Data Visualization 136

Data Visualization Technical Review Software Review Product Manager 136

Arkenea

APRIL 10, 2025

This guide covers everything you need to know about outsourced software product development services , from core definitions and benefits to a stepbystep process, pros and cons, realworld case studies, and future trends. Case Studies and Success Stories WhatsApp: Outsourced to Eastern European developers for iOS and Android.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

PMLesson's Ace the PM Interview

MAY 13, 2025

BI Engineer vs. Product Analyst) Analysts wear multiple hats (data pipelines, dashboards, analysis) 🧠 Tip : Don’t focus too much on the job title. Technical Skills These are non-negotiable in almost every data analytics role: SQL: SQL is used across all levels, from querying massive datasets to building performance dashboards.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Dashboard 52

The Product Guy

JUNE 11, 2024

Share success stories and case studies from other organizations that have successfully adopted product management practices. Share case studies and examples of successful product companies that have embraced a focused, customer-centric approach. Run a user research study, even if it’s just a few interviews.

Onboarding KPIs 150

Onboarding KPIs Data Visualization User Testing Product Manager 150

Userpilot

JULY 29, 2024

Statista is a premier data research platform offering extensive statistics, market research reports, and industry studies for detailed research. Whether it’s customizing workflows, dashboards, or reports, the ability to tailor the tool to fit your product development process can significantly enhance your efficiency and effectiveness.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

APRIL 30, 2024

Perform path analysis to study what steps users take to reach a goal within your product. Userpilot also has built-in analytics dashboards and analysis reports to help draw actionable insights from collected customer data. Create custom dashboards with Userpilot. Zoho CRM dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

PMLesson's Ace the PM Interview

MAY 19, 2025

Data Visualization & Dashboarding Data storytelling is a core part of communicating your insights. Candidates must know how to build and explain dashboards using tools like Tableau, Power BI, or Looker. How would you redesign a cluttered dashboard to make it stakeholder-friendly? Who was it for, and what did it help them do?”

Data Visualization 52

Data Visualization User Testing Technical Review Analytic Tools 52

Userpilot

JUNE 11, 2025

average across industries and last in our study. For example, you could: Equip ICU teams with step-by-step walkthroughs so nurses can confidently use life-support dashboards in under ten minutes. Yet one glaring challenge remains: healthcare apps struggle to keep users engaged. points below the 46.9%

Customer Experience 65

Customer Experience Data Visualization Analytic Tools Feedback Software 65

Userpilot

MAY 29, 2024

This included a checklist to guide users, how-to videos, case studies, a feedback survey, and more. Monitor and visualize important metrics and reports on analytics dashboards. Use premade dashboards or create a custom one from scratch. Userpilot product usage dashboard. Path analysis in Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Experience 105

Userpilot

MARCH 25, 2024

Based on this, the study deduced that: A good number of sessions per user is anything above 1.6. This opens the User Dashboard, where you can view the usage sessions for different user segments. You can also apply filters to narrow the dashboard results. User dashboard in Userpilot. Userpilot’s product usage dashboard.

Data Visualization 102

Data Visualization Analytic Tools Research Software Customer Experience 102