UX Planet

JULY 11, 2024

Disclaimer This case study is a conceptual project and is not affiliated with or endorsed by Google. However, for this case study, Instead of developing new applications, integrating financial management features into Google Pay can leverage its large user base for seamless user experiences.

Research Software 96

Research Software Data Visualization Feedback Software Onboarding KPIs 96

Userpilot

AUGUST 17, 2024

. – Isa Olsson, UX Researcher and Designer at Zoezi Finally, Zoezi users had no easy way to report issues from within the product. They had to leave the app and use email, which was inconvenient and led to poor user experience. Zoezi uses Userpilot mainly to: Monitor product usage from the analytics dashboards.

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Userpilot

OCTOBER 28, 2024

For example, let’s say a $100k ARR company (enterprise subscriber) reports their custom SSO integration is failing, a $10k ARR company reports dashboard loading slowly, and a $1k ARR company reports an issue with a new feature. Click here to read the full case study about The Room. Effort required to resolve the issue.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Data Visualization Product Research User Testing Reporting Tools 218

The Product Coalition

DECEMBER 23, 2021

The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years. To increase working efficiency, users can tweak dashboards and choose the most topical tabs. UX does matter.

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Weak Development Team UX User Testing Technical Review 187

Userpilot

JUNE 28, 2023

Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows!

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Analytic Tools 97

Product Talk

FEBRUARY 14, 2024

Tali was so excited to share her experience with opportunity solution trees, she led a workshop at UXDX in Dublin. To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards.

Analytic Tools 309

Analytic Tools Research Software Product Research User Testing 309

Userpilot

MARCH 30, 2025

1 Engagement DAU/MAU Understand daily and monthly active user engagement and overall app popularity. 2 Engagement Feature adoption Gauge user interest in new features and optimize feature development. 3 Engagement Average user session length Measure user interactions and identify areas for improved content or flow.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. Validating one with the other gives you the whole picture and confidence to make decisions that improve users experience.

Onboarding KPIs 59

Onboarding KPIs Feedback Software Analytic Tools Research Software 59

Userpilot

FEBRUARY 25, 2025

When you see users creating workarounds, repeatedly checking settings, or abandoning flows at specific points, you uncover the reasoning behind the metrics. Take a look at real user experiences to understand your users better Conventional tools show you what’s happening, but understanding why requires deeper analysis.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

MARCH 5, 2021

They even let the user know how much time they have left on the paid trial. Also, check out this slideout that comes up when you start exploring the dashboard: Source: Ahrefs.com. The point is, the user knows exactly what they need to do to start solving their problem. This creates trust and a more personalized user experience.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

eG Innovations

JANUARY 10, 2023

New Dashboards for AWS Services This is just a quick blog to draw attention to some new and enhanced monitoring dashboards we have added to eG Enterprise in the upcoming release (v 7.2) As with all our dashboards, color-coded overlays provide guided drilldown for help desk operators and administrators.

Data Visualization 52

Data Visualization Dashboard Reporting Tools Enterprise 52

Userpilot

SEPTEMBER 7, 2023

Customer analytics is the cornerstone for making informed decisions, enhancing the user experience, and, ultimately, fostering growth. To collect both quantitative and qualitative data, you should use user surveys, event analytics , and dashboards to track core metrics. This allows you to create positive user experiences.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

Userpilot

MARCH 27, 2024

Event analytics is a great way for SaaS companies to study user interactions to gain actionable insights into the customer journey. Knowing what steps users take to perform an event can help uncover friction points that are ruining the customer experience. Filter event occurrence by user type in Userpilot.

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Analytic Tools Data Visualization Feedback Software Events 105

Userpilot

JULY 29, 2024

TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features. Userpilot is a top product management software that enhances user experiences by effectively monitoring user behavior.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

DECEMBER 31, 2024

Add different types of modules and educational resources Userpilot supports a variety of content formats, including articles, case studies, videos, webinars, and more. That, in turn, lets you cater to your user bases diverse learning needs. Its particularly helpful when you cater to a global user base.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Feedback Software 52

Userpilot

JUNE 17, 2024

Qualitative data is non-numeric information that accounts for user sentiments and can provide insights into real-world issues. Here are five steps that can help you analyze survey data: Visualize quantitative data to study answer distribution. Pair survey data with user behavior analytics. Book a demo today!

Data Visualization 105

Data Visualization Product Research User Testing Analytic Tools 105

UX Planet

JANUARY 29, 2025

Photo by NordWood Themes on Unsplash Measuring user experience (UX) has always been a complex challenge, requiring a blend of creativity and data-driven precision. Lets look at FinTrack, a hypothetical financial management tool that helps users with budgeting, expense tracking, and financial goal setting. The result?

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Data Visualization Framework UX User Testing 95

Amplitude

SEPTEMBER 21, 2020

Awareness: When users know about your product, and you have their attention. Interest: When users start interacting with your product in a meaningful way. Desire: When users experience the value of your product and are motivated to convert. Action: When users convert. Case Study: 8×8’s Jitsi.org.

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

Userpilot

FEBRUARY 4, 2025

Free to paid conversion rate This user metric measures the percentage of users who upgrade from a free trial to a paid plan. The free to paid conversion rate is a metric for assessing your onboarding and initial user experience. User retention rate formula.

Onboarding KPIs 59

Onboarding KPIs Data Visualization Customer Feedback Customer Experience 59

Userpilot

NOVEMBER 18, 2023

In short, user path and product analysis are a necessity for all product managers trying to design a smooth user experience. So let’s look at how you can use user path analysis to your advantage. Study user paths to design an optimal onboarding flow. Usage patterns across multiple user paths.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

JUNE 4, 2024

TL;DR Customer behavior analysis involves studying how users interact with a product to understand their needs, motivations, and pain points. Analyzing customer behavior helps make data-driven decisions, identify friction points in the user journey, and increase customer satisfaction and retention. Userpilot dashboard builder.

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105

Userpilot

MARCH 12, 2024

How can you identify drop-offs with product analytics and user surveys? What strategies can you use to reduce drop-offs and improve the user experience? It signals decreased engagement and indicates friction in the user experience. Prioritize feature development as per user needs. Increase feature adoption.

Data Visualization 104

Data Visualization Onboarding KPIs User Testing Analytic Tools 104

Userpilot

MAY 29, 2024

Userpilot offers a more intuitive user experience and greater value for money than Pendo. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required Challenge: Extracting value from Pendo Cuvama faced a few challenges when using Pendo for its onboarding and analytics needs.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Experience 105

Arkenea

APRIL 10, 2025

This guide covers everything you need to know about outsourced software product development services , from core definitions and benefits to a stepbystep process, pros and cons, realworld case studies, and future trends. Prototyping and design: Wireframes, mockups, user experience flows.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

JULY 2, 2024

No-code and low-code data collection : Allows non-technical users to gather and manipulate data easily, democratizing data access and improving productivity. Reports and dashboards : Presents data in a digestible format, providing real-time insights and key performance indicators to help teams monitor progress and make informed decisions.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Research Software 105

Userpilot

FEBRUARY 9, 2025

Qualitative data: Understanding the “Why” behind the numbers Unlike quantitative data, which measures trends through hard numbers, qualitative studies provide a deeper context by analyzing non-numerical data like user feedback and surveys. It answers questions like: What do users think about a new feature?

Data Visualization 52

Data Visualization Customer Feedback User Testing Product Research 52

Userpilot

MAY 17, 2025

They began with China , which has one of the worlds biggest populations of language learners, with high demand for affordable, self-paced study. Today, the apps user interface is localized in 28 languages and reaches over 103 million monthly active users. Pro tip: Localize your store listing and your first-time user experience.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

MAY 20, 2024

Regularly collect and act on customer feedback to improve the user experience. Create a customer retention analytics dashboard to measure success across key metrics. Personalized onboarding experiences focus on specific user needs and introduce only features and information relevant to their use cases. The result?

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

NOVEMBER 30, 2023

Discovery phase The aim of the discovery phase is to give you a general understanding of user needs and the context in which you’re building the product. User experience surveys User surveys are one of the most popular research methods. There are a few good reasons for that. How do you do it efficiently?

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

AUGUST 7, 2019

Build high-touch and subtle user experiences to unleash customer success. So, what are the subtle user experiences? Subtle user experiences are those that don’t force the user to take them. Growbots Case Study. How does Growbots onboard users? But, what does that mean in practice?

Customer Experience 68

Customer Experience Feedback Software User Testing Customer Feedback 68

Userpilot

JULY 14, 2024

They don’t just crunch numbers; they translate their findings into clear and compelling stories through reports, dashboards, and presentations. BI Analyst (3-5 Years) : You’ll take on more responsibility for independent data analysis, report creation, and dashboard development.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

JULY 16, 2024

Hopstack’s differentiator is its exceptional user experience. The platform allows users to customize their dashboard UI by adding/removing elements, depending on the project they’re working on. Users have complete control over their interface, which makes ClickUp the preferred tool of many.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software User Testing 105

Userpilot

JUNE 28, 2024

Userpilot is a product growth platform with a robust user sentiment layer. It enables you to collect user insights with in-app surveys and analyze them with an intuitive dashboard. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer feedback?

Feedback Software 102

Feedback Software User Testing Customer Feedback Analytic Tools 102

Userpilot

MAY 7, 2024

A product adoption software or digital adoption platform is a type of software that enhances the user experience and aids user adoption through helpful flows, in-app guidance, tooltips, etc. It guides users through a product’s features and functionalities to drive engagement and boost long-term adoption.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MARCH 10, 2024

TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app. Behavioral analysis aims to identify these trends to improve the user experience. Monitoring patterns in user behavior offers several benefits, including improved product adoption and reduced churn.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105