Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. But how do you know you’re picking the right tools? What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Mind the Product

JULY 18, 2017

This is the first of two posts that deep dive on A/B testing, expanding on a talk I gave at Google Playtime 2016 in London. In this post I share some of the learnings we’ve had after running 60+ A/B tests at Peak , looking at each step of the A/B testing cycle in turn. Brainstorm your A/B tests. Prioritise your A/B tests.

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User Testing Product Research Testing Feedback Software 166

Indicative

JULY 24, 2019

Welcome to Part 3 of Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey using Indicative. You will learn to: Understand how frequently users are returning to your site or product. Optimize your customer journey by analyzing A/B test results. Master Dashboard tips and tricks.

Data Visualization 40

Data Visualization Analytic Tools User Testing Customer Experience 40

Userpilot

FEBRUARY 15, 2022

In this article you’ll learn: What monthly active users (MAUs) are and why you should care. 6 ways to turn passive customers into engaged users. The best user engagement tools to use to turn new users into active users. Measure MAUs by accounting for depth of usage and different user segments.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

The Product Coalition

SEPTEMBER 17, 2020

Or that an OKR is the same as a KPI. UX (User Experience) and UI (User Interface) design are, in the grand scope of tech roles, somewhat similar. UX, or User Experience design, was first laid out by Don Norman in his 1988 book The Design of Everyday Things.

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Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

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Data Visualization Analytic Tools Reporting Tools User Testing 63

Indicative

JULY 24, 2019

This is Part 4 of 5 in Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey on our platform. You will learn to: Understand how frequently users are returning to your site or product. Optimize your customer journey by analyzing A/B test results. Master Dashboard tips and tricks.

Analytic Tools 40

Analytic Tools Data Visualization User Testing Customer Experience 40

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? By the end, you'll know the only type of analytics tools you really need as a PMM. What is product analytics?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

MAY 14, 2019

However, we all have had a love-hate relationship with certain apps at some point in time, sometimes making us falling short of converting into a paid user. Looking from a product manager’s perspective, the most critical KPI for any app is its conversions. Apxor equips you with the right tools to understand the “why”.

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Analytic Tools Customer Experience Product Research Data Visualization 60

Userpilot

MARCH 23, 2021

As many as 80% of your users will skip your product tour if it consists of more than 5 steps! The more personalized the user experience, the more your customer feels special – like you care about their individual needs. Each of these JTBDs appeals to a different user persona in an organization that might use your product.

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Onboarding KPIs Customer Experience User Testing Data Visualization 98

Hutwork

MARCH 9, 2018

The data backs it up. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. You also need to name KPIs for product people.

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The Product Coalition

DECEMBER 8, 2020

Most recently, Tesla took the automotive industry by storm with their flawless design, superior on- and offline user experience and also their approach to manufacturing. an A/B test to improve conversion or a new feature, maybe. Today, most autonomous product development teams work hard to improve their product?—?an

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Analytic Tools Research Software Customer Experience Systems Review 103

Userpilot

OCTOBER 3, 2023

Customer journey KPIs, alongside product analytics , help product teams understand if they’re meeting their goals. This insight can help you make informed decisions to optimize your user experience. How to choose the right customer journey KPIs? Book a demo today to see it in action!

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Userpilot

FEBRUARY 21, 2022

If it’s an existing customer launch, there are more direct ways of reaching your users like in-app messaging or launch emails. Product Hunt is a fantastic tool for launching your product. a no-code tool for creating web and mobile pop-ups, used Product Hunt for a successful launch. Launch your product on Product Hunt.

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Research Software Feedback Software Onboarding KPIs Product launches 98

The Product Coalition

SEPTEMBER 9, 2022

Every product has features that are designed around the core of a company’s product/market fit (PMF), while other features can be used to test new growth initiatives, new lines of revenue, or to optimize the customer experience. Everything should always go back to the data and metrics! How do I measure my retention rate?

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Feedback Software Analytic Tools User Testing Data Visualization 120

Sachin Rekhi

AUGUST 6, 2015

It all starts with a clear hypothesis on who the target audience is for your product or service. Before getting into the specific solution your product or service provides, it's important to have a clear understanding of the specific problem or pain point that your solution solves for. Target Audience. Problem You're Solving.

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Userpilot

JANUARY 23, 2023

– Use interactive walkthroughs to guide users and more. Userpilot is a versatile product growth platform that can help you collect the necessary data and build personalized in-app experiences code-free. Gain customer insights to develop customer-centric strategies. ” KPI vs. OKR.

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Feedback Software Analytic Tools Onboarding KPIs Customer Experience 97

Userpilot

DECEMBER 13, 2021

Wondering which product management KPIs help you get better product growth insights ? Among the plethora of responsibilities that SaaS Product Managers have, defining and tracking KPIs probably is the most influential towards guiding future product development. But how do you know if you’re tracking the right KPIs?

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Amir Rozenberg

JANUARY 24, 2018

Introduction Are you used to getting a certain amount of data from your testing practices? Did you know that today you can extract more data from your existing testing practice…with zero additional effort. This all plays into the shift left movement that delivers insight – earlier and easier.

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Customer Experience Product Research Data Visualization User Testing 75

Userpilot

NOVEMBER 8, 2022

OKRs are different from KPIs because a KPI is strictly a metric that reflects performance. Userpilot can help marketing teams with OKRs with our product usage analytics and in-app goal tracking. There are two main performance frameworks in product marketing – OKRs and KPIs. HubSpot’s user satisfaction survey.

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Onboarding KPIs Product Marketing Marketing Data Visualization 105

Userpilot

SEPTEMBER 23, 2019

With no-code user onboarding tools , it’s easy to start building onboarding journeys that don’t reflect reality—all in a vain attempt to get new users to activate faster so they don’t churn. User experience journey mapping makes us ask this question: How do users move through their own goals, not our hoops?

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Customer Experience User Testing User Experience Customer Feedback 89

Userpilot

SEPTEMBER 9, 2020

Experimentation and A/B testing are bread and butter in marketing, but in product…it gets complicated. And in companies where dev resources are scarce, product experiments are often dropped altogether. Why Product Managers Need Product Experiments. Goal Setting For Product Experiments. Source: userpilot.com.

Onboarding KPIs 101

Onboarding KPIs Customer Experience User Testing Data Visualization 101

Amir Rozenberg

JANUARY 24, 2018

Introduction Are you used to getting a certain amount of data from your testing practices? Did you know that today you can extract more data from your existing testing practice…with zero additional effort. This all plays into the shift left movement that delivers insight – earlier and easier.

Customer Experience 48

Customer Experience Product Research Data Visualization User Testing 48

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. Analytics helped here, too.

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Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. Analytics helped here, too.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

The Product Coalition

SEPTEMBER 14, 2020

The Ultimate Guide to Experimentation for Product Teams Why run Experiments? What is a Minimum Viable Test? How to define success in experiments? Why do you need to run Experiments? ? Experimenting with a small cohort will allow the team to see these effects in real time to reduce unwanted side effects. ?

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User Testing Data Visualization Product Research Customer Experience 97

Intercom, Inc.

APRIL 12, 2018

And on a broader level, how do you see the Dribbble community shaping the tool that you’re building, and vice versa, how does the tool shape the community itself? With that said, we still spend a lot of time talking to the Dribbble Community and asking them about their experience, the platform and how we can ultimately improve.

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Feedback Software Analytic Tools Research Software Reporting Tools 215

Mixpanel

JULY 21, 2020

And, what are my options for importing data? Mixpanel is a best-in-class telemetry tool for product analytics. But getting the data (i.e. But getting the data (i.e. We also need a set of tools that are purpose-built to analyze that data. After all, data is only meaningful if we can make sense of it!

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Customer Experience 59

eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. Proactively learn about issues that may affect service delivery down the line. 6 Metric aggregation and service quality indicators.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

Mixpanel

JULY 21, 2020

And, what are my options for importing data? Mixpanel is a best-in-class telemetry tool for product analytics. But getting the data (i.e. But getting the data (i.e. We also need a set of tools that are purpose-built to analyze that data. After all, data is only meaningful if we can make sense of it!

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

The Product Coalition

MARCH 23, 2020

The logic behind the importance of this KPI is quite simple: if your product does a good job with retaining users you will need to spend less on acquisition (or at least, less on re-acquiring churned users) and will have more frequent users and potentially higher conversion rates. Rolling retention formula 3. What’s next?

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Onboarding KPIs Customer Experience User Testing KPI 78

Userpilot

APRIL 19, 2022

Expansion MRR is the main KPI to track revenue growth you gain from current customers through upsells, add-ons, and cross-sells. Good Upselling Examples we cover: Slack uses well-timed in-app messaging to turn free users into paying customers. Figma’s Figjam tests placement and message types when free trials are about to expire.

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Analytic Tools Onboarding KPIs User Testing Customer Experience 98

Usersnap

OCTOBER 6, 2021

User behavior analytics are part of the puzzle for a SaaS company’s success. They unlock the insights, both said and unsaid, by customers, and create better product decisions for customers over time. User behavior analytics in SaaS: why bother anyway? Imagine you’re running a grocery store.

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Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! New User Onboarding Terminology.

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Userzoom

APRIL 20, 2018

Great user experience matters for digital experiences across all industries yet many websites catering to the health insurance market fall short. Our quantitative study had a sample size of 200 for the screen recording behavioural test, while the qualitative study with a sample size of 20 for a think-out-loud test.

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Healthcare UX User Testing Customer Experience 51

Userpilot

JUNE 25, 2021

have a context that communicates valuable information about who you are, what your product and who your product is for, how much it will cost, and what users can expect. You should outline realistic and achievable objectives and KPIs for your product. Existing statistical data from online sources, databases, and journals.

Research Software 85

Research Software Analytic Tools Feedback Software Onboarding KPIs 85

The Product Coalition

APRIL 5, 2020

While you build an app with several features, guiding your users with an onboarding tutorial will ensure they stick around to appreciate the many features you offer. What is User Onboarding? User onboarding is a process of improving a person’s success with a product or service “ User Onboarding 101?—?Apxor

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Onboarding KPIs Customer Experience User Testing Customer Feedback 78