Userpilot

MAY 27, 2025

It’s what you do with the behavior data your app collects. And by behavior data, I dont mean installs (thats the easy part). Mobile app tracking captures data on how users interact with your app, including actions such as screen views, button taps, session length, and feature usage. What is mobile app tracking?

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Product Talk

DECEMBER 18, 2024

This definition is a mouthful, so I like to visualize it. I’m going to walk through this visual quickly, and then Cecilie and I are going to dive into this in more depth. Using the Opportunity Solution Tree to Guide Discovery The visual at the center of this is called an opportunity solution tree. It’s that simple.

Product Research 244

Product Research Research Software Analytic Tools Feedback Software 244

Userpilot

MAY 21, 2025

A great product tour example of how to do this right is Attention Insight. Interactive tooltip onboarding built with Userpilot for Attention Insight. +47% 47% User Activation Rate with Userpilot: Attention Insight Case Study Attention Insight improved their new user activation rates by over 47% with Userpilot’s onboarding flows.

Analytic Tools 101

Analytic Tools Feedback Software Data Visualization Product Research 101

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. With Userpilots mobile solution , you can personalize in-app flows, trigger context-aware push notifications, and capture real-time insights: all without writing a single line of code.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Alchemer Mobile

MAY 28, 2019

Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Lifestyle apps. Let’s take a look at three customer engagement tips for Lifestyle apps, including a “scorecard” showing average engagement and feedback benchmarks in the category. 3 tips for Lifestyle apps.

Feedback Software 223

Feedback Software User Testing Customer Experience Customer Feedback 223

Alchemer Mobile

NOVEMBER 22, 2022

Distracting in-app messages. In-app messages are definitely valuable tools in the hands of the app developers to enhance their CX , especially when asking for feedback, but the timing of the in-app message is critical. Master your analytics and monitor critical drop-off points. Invasion of privacy.

Analytic Tools 246

Analytic Tools Feedback Software User Testing Customer Feedback 246

Userpilot

MAY 27, 2025

Unlike traditional mobile web tools, Whatfix focuses exclusively on native mobile environments, allowing enterprises to create deeply integrated, in-app experiences that streamline user onboarding , feature adoption, and contextual in-app training. Smart tips and tooltips: You can trigger real-time contextual hints tied to user actions.

Technical Review 93

Technical Review Onboarding KPIs Analytic Tools Data Visualization 93

Intercom, Inc.

JUNE 22, 2020

In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. Here, we take a deep dive on in-app messaging – defining exactly what it is and how to make it work best for your customers. What is in-app messaging?

Feedback Software 235

Feedback Software Messaging User Testing Customer Experience 235

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. For starters, it shows you dont know your customers well enough.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Indicative

OCTOBER 8, 2020

Gaming data is one of the most valuable sources of information out there. . gamers’ weekly leisure time going to playing games as of 2018 — companies are sitting on treasure troves of insight. You need an analytics solution and data strategy that can help make that information useful. . What Is Gaming Analytics?

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

OCTOBER 28, 2024

It involves delivering consistent messaging across all channels. Other gamification elements include: Rewards Badges Creativity tools Pressure Progress bars Challenges Explore more gamification examples. Tip: Use a tooltip to show users where they can find help if needed to avoid any frustration. Frequency of reported issue.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Intercom, Inc.

NOVEMBER 4, 2020

Below, we share our favorite tips for proactively and automatically resolving queries, at scale. These tips apply broadly to many different conversational support tools , but if you’re an Intercom customer, they’re actionable today and require no engineering work. Tip 1: Automatically answer common holiday questions.

Customer Experience 228

Customer Experience Technical Review Data Visualization Outbound 228

Alchemer Mobile

FEBRUARY 2, 2021

Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

FEBRUARY 14, 2023

Everyone talks about getting insights from digital products and processes, yet I’ve seen it done wrong so many times that the subject demands revisiting, especially in light of the emerging field of DataOps. Data is increasingly complex and complexity can only be managed via stable and reliable foundations. What is an Insight?

Data Visualization 167

Data Visualization Customer Feedback KPI Customer Experience 167

Userpilot

MAY 17, 2025

Customer loyalty(retention): With a mobile onboarding tool such as Userpilot , you can send regular prompts, personalized content, and thoughtful push notifications, and keep satisfied users returning. Then plot those moments in a single visual map. Finally, attach KPIs so each leak shows up in the data before it hurts user retention.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

Userpilot

MAY 28, 2025

As a product manager, Ive seen it become a constant loop of juggling SDKs, waiting on engineering sprints, patching together feedback tools, and praying your analytics make sense. Not another tool you have to duct tape into your stack, but one platform to build, test, and improve mobile experiences.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software User Testing 82

Alchemer Mobile

JUNE 15, 2021

Here are seven practical tips to make remote work work for your product team. 7 collaboration tips for remote product teams. Select the right remote tech tools. Based on what you learn, spend time selecting the tools that belong in your tech stack to allow team members to thrive. Rely on visuals.

Research Software 195

Research Software Data Visualization Product Research User Testing 195

Userpilot

APRIL 30, 2025

These spaces are built around shared interests, which means your message lands with a more receptive audience. Heres how Gymshark motivates its users by educating them with fitness tips. In fact, 72% of consumers say they only engage with personalized messaging, such as recommendations, messages, and visuals tailored to their behavior.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Userpilot

MAY 28, 2025

Userpilot mobile at a glance Userpilot mobile is an all-in-one solution that combines in-app messaging , push notifications, user behavior tracking, and feedback collection, helping product teams drive adoption across both mobile and web apps. Userpilot makes SaaS localization remarkably simple with AI-powered translation services.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization User Testing 59

UX Planet

FEBRUARY 6, 2025

Todays Fintech disruptors and neobanks are igniting our brains reward centers with flashy visuals, gamified challenges and social interactivity that practically beg us to keep coming back for more. It ultimately changes how we think about financial services. Today, clients expect more than a basic straightforward financial service.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Productside

MARCH 18, 2025

Welcome to Product PickEm 2025 , where the best emerging product tool startups go head-to-head in a bracket-style competition, and YOU decide which ones rise to the top via our LinkedIn polls on the Productside page. Each round, the lowest-scoring tools get eliminated, and the best move forward. Forget the hype. Four winners.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Intercom, Inc.

JUNE 1, 2021

As a result, we’ve seen some major, long-lasting changes to how businesses and consumers communicate and build relationships with one another: The popularity of messaging channels is on the rise – messenger-based support is now the second most used support channel. Pro tip: New to the Conversational Support Funnel?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Productside

MARCH 18, 2025

Welcome to Product PickEm 2025 , the ultimate startup showdown where the best emerging product tools compete in a bracket-style competition. You get to vote for the tools you believe in and help crown the final winner via our LinkedIn polls on the Productside page. Metabase serves up data insights without burying you in code.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Userpilot

MAY 30, 2025

If youve ever tried evaluating product tour tools, you know the surface-level comparisons dont tell you much. Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Roman Pichler

JANUARY 8, 2019

This requires some user research and product discovery work, for example, observing users and conducting problem interviews, as well as analysing any analytics data you may have available. A great way to leverage the data you’ve collected and discover improvement opportunities is to create a consumption map.

Product Research 224

Product Research Customer Experience User Testing Analytic Tools 224

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. Best practices to avoid spamming and build real value with every message. Analytics and performance tracking. Audience targeting.

Analytic Tools 66

Analytic Tools Data Visualization Onboarding KPIs User Testing 66

Userpilot

MAY 17, 2025

Plus, tips on how to turn them into growth opportunities for your team! Mobile app development trends In 2025, app developers are moving quicker, using smarter tools, and finding easier ways to create better experiences for users across all kinds of mobile devices. 5G is making real-time features smoother than ever.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Artificial Inteligence 90

Userpilot

FEBRUARY 26, 2025

Data is great, but it doesnt tell you everything you need to know. Theyve helped me discover issues that wouldve been impossible to spot with analytics alone. But they need to be used wisely, or they quickly go from being a helpful tool to a tedious task. Funnel data told me where they dropped off, but it didnt explain why.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 52

The Product Coalition

JANUARY 6, 2023

This article will take you through the mobile app tracking process from start to finish, the best practices for mobile application tracking, and the best mobile app tracking tools to do so. Tip: Solutions such as UXCam automatically capture micro-interaction data sets. What is Mobile App Tracking? What do users like or dislike?

Analytic Tools 147

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 147

Alchemer Mobile

MARCH 8, 2022

Enhanced customer service. Capture: Make sure you have a tool like Apptentive in place to capture all of this customer feedback data in the first place. You won’t be able to make accurate decisions about your product without actual data to support it. More brand evangelists. Increased sales. Strengthened brand image.

Customer Feedback 279

Customer Feedback User Testing Customer Experience Data Visualization 279

UX Planet

MAY 27, 2025

The answer lies in offering what others dontfeatures that make life easier and smarter, like real-time financial insights, savings alerts that actually help and seamless integration with the digital tools people already use. Smart insights are todays realvalue. Plain and simple, generic wont cut it anymore.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

Intercom, Inc.

DECEMBER 10, 2021

Our Holiday Shopping Experience Report, based on a survey of 1,000 U.S. consumers and 500 customer service workers, found that customer expectations are higher than ever – and these increased pressures have led more than half of stressed-out and under-resourced customer support reps to consider leaving their job.

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Userpilot

MAY 27, 2025

We covered everything from features to pricing, along with insights from real users. Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. Task lists: Also known as Checklists in tools like Userpilot, this feature helps guide users through a series of actions or steps.

Software Review 76

Software Review Onboarding KPIs Data Visualization Analytic Tools 76

Userpilot

OCTOBER 20, 2024

Attention Insight — an AI tool for heatmap analysis — encountered a roadblock with user activation during its free trial, where only 47% of users completed a heat map analysis. Here are three helpful tips: First, offer rewards when users complete significant tasks to reinforce their progress. Facebook visual storyteller badge.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

Alchemer Mobile

MARCH 9, 2022

Retention rates are a strong indicator of whether or not your product or service is high-quality and valuable. It’s become a standard business term used to describe the process of collecting data about customer expectations, preferences, and dislikes. Use contextually relevant messaging and proactive customer engagement strategies.

Customer Feedback 264

Customer Feedback Customer Experience User Testing Data Visualization 264

Alchemer Mobile

APRIL 25, 2019

It could be the driving force in making data-driven product roadmap decisions and having a comprehensive view of customer sentiment. Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Travel apps. 3 tips for Travel app success.

Travel 211

Travel Feedback Software Data Visualization Reporting Tools 211

Userpilot

JANUARY 16, 2024

The customer onboarding process flow chart is a tool that’s essential for optimizing your activation and adoption efforts. TL;DR A customer onboarding process flow chart is a visual tool that outlines the key stages of customer onboarding , aiding SaaS teams in creating consistent and effective onboarding experiences.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 105