Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. But how can you build the right product research tech stack to achieve your product growth goals? Qualtrics. UXPressia.

Research Software 104

Research Software Data Visualization Feedback Software Analytic Tools 104

The Product Coalition

NOVEMBER 1, 2022

Digitalization has transformed the way people live, work, and travel. Consumer behavior is not a new concept for research. However, people find it hard to identify how tourists spend on travel and other leisure activities in a savvy-tech world. The companies aim to better influence consumers and leverage digital solutions.

Research Software 141

Research Software Feedback Software User Testing Travel 141

Intercom, Inc.

JANUARY 21, 2020

I studied the first screen of 25 popular iOS apps to determine how much text they use. The results shows us the value of taking a principled approach to writing text for mobile apps – because product design is still all about the words. Mobile apps dominate our digital experiences. Every app contains at least some text.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

The Product Guy

AUGUST 13, 2020

When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. Being a product manager in a B2B service company, the question was particularly difficult to answer. It is a good tool to have and can be used over and over again. .

Product Management 407

Product Management Product Manager Research Software Feedback Software 407

The Product Guy

MAY 15, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

The Product Coalition

DECEMBER 8, 2021

Voice search in the travel and hospitality industry has switched the way people search for information. Voice search technology is disrupting markets, for example, people use a smart speaker to search for information on the internet. Voice search in the hospitality technology industry has developed with many innovations.

Reporting Tools 178

Reporting Tools Data Visualization Research Software Travel 178

The Product Guy

MAY 30, 2019

Then we think about potential solutions or features. We do this because it is difficult to predict whether a feature will indeed help us meet a particular outcome. As a team who decides to research which new features to develop, we first want to define our business outcomes and key results (OKR), together with our problem statement.

User Testing 384

User Testing Product Research Customer Experience Data Visualization 384

The Product Guy

AUGUST 10, 2017

A software product could overemphasize a feature that its own team just wanted to build. However, the pressure to jump from customer research straight into a solution can lead you down the wrong path. Qualitative user research techniques, such as user interviews and user surveys, capture users’ behavior and vocabulary.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

Intercom, Inc.

JUNE 19, 2018

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. Anyone who’s lost their wallet while traveling knows the process to get fraudulent charges refunded can be painful. 1 obstacle for these executives.

User Testing 216

User Testing Reporting Tools Research Software Customer Experience 216

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? Luckily, we’ve got the data to help you see exactly how others in your category are performing. We’ve gathered and analyzed customer engagement data from the mobile apps in the following categories: Finance.

Travel 147

Travel Finance Research Software User Testing 147

Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. This includes the analytics tools we have available today. But it is not enough.

Feedback Software 280

Feedback Software Data Visualization Analytic Tools Research Software 280

Userpilot

AUGUST 27, 2024

Does your business need more than session replays and quantitative data? However, the best product analytics tools for you depend on factors other than having a wider range of features. So let’s go over the best LogRocket alternatives, their ideal use cases, and how each tool compares to it so you can choose the right product.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Mind the Product

MARCH 5, 2020

People spend over two hours a day browsing the web using conventional app interfaces, and despite the rise of mobile and mobile-first design, desktop audiences are still significant. So, which platform should you adopt for a new digital service, mobile app or the web? Betting on Apps.

Research Software 177

Research Software Reporting Tools Development Data Visualization 177

The Product Guy

NOVEMBER 9, 2017

A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Research article. Epics are also useful when describing features to an end-user of your product or service when collecting feedback. Research article. Why do I need a framework? So… What’s next?

Framework 345

Framework Agile User Testing Research Software 345

Alchemer Mobile

MARCH 23, 2021

Recent marketplace fluctuations required brands to get creative in their app mobile engagement strategies. While companies took varied approaches to improving app retention, one theme is clear: Most mobile teams’ focus has shifted to retention over acquisition. App Retention in 2021. 30-day Retention. 90-day Retention.

Research Software 216

Research Software Feedback Software User Testing Data Visualization 216

Product Talk

DECEMBER 9, 2020

For this story, we spoke with a product team leading the Digital Hotels vertical at Seera Group , a travel and tourism company based in the Kingdom of Saudi Arabia (KSA). The words “travel” and “2020” don’t feel like they belong in the same sentence. Unless, of course, that sentence is, “I had to cancel all my travel plans in 2020.”.

Travel 157

Travel Data Visualization Product Research Research Software 157

Userpilot

OCTOBER 16, 2023

Like any form of analytics, product marketing analytics is all about capturing key data and optimizing the customer experience using that data. Unlike marketing analytics which focuses on replicating marketing successes, product analytics focuses on improving the product. What is product analytics?

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 105

Lenny Rachitsky

MAY 22, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs Paragon —Ship every SaaS integration your customers want Vanta —Automate compliance. Tools like Statsig, Gemini summaries, and cohort dashboards make this possible at scale.

Product Research 78

Product Research Data Visualization Research Software Feedback Software 78

Mind the Product

APRIL 23, 2019

It doesn’t matter whether you’re in a startup or an established company, when you start work on a product, you need to validate your problem, your solution, and find your market. With that in mind, the most decisive tool you have when facing uncertainty is knowledge. Qualitative data requires method and empathy.

Data Visualization 186

Data Visualization Research Software Analytic Tools Feedback Software 186

Userpilot

DECEMBER 15, 2023

In this 101 guide, we give you an overview of: What remote usability testing is Its benefits and challenges Main types How to conduct a remote usability test, and Best tools for the job Let’s dive in, shall we? TL;DR Remote usability testing is a UX research method that doesn’t require meeting the participants face-to-face.

Research Software 105

Research Software Feedback Software Analytic Tools User Testing 105

Product Talk

FEBRUARY 28, 2024

Kelsey Terry is the former Director of Product at Going , a B2C SaaS company that helps members save between 40–90% off airfare. Kelsey oversaw three product squads and reported to the VP of Product, David Krell. I really just love focusing on keeping the customer at the forefront of building great, impactful solutions,” says Kelsey.

Product Research 320

Product Research Onboarding KPIs Feedback Software User Testing 320

Modus Create

JANUARY 15, 2025

De-risking your 2025 initiatives Why every intelligent app must start with a PoC By Jill Antweiler Posted in Product Published on: January 15, 2025 Last update: January 15, 2025 As we settle into 2025, many executives are eyeing ambitious initiatives to leverage new technologies and drive innovation. What is an intelligent app?

Analytic Tools 40

Analytic Tools Research Software Feedback Software Data Visualization 40

Lenny Rachitsky

FEBRUARY 25, 2025

It has helped in gaining alignment on complex topics with senior leaders at Meta (Sheryl Sandberg, Chris Cox, and Andrew Bosworth), paving the way for key launches like Facebook digital well-being tools , privacy protections for youth , and Quest referrals. product marketing, user research, content design, etc.).

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

Product Talk

JUNE 5, 2024

How can product trios work with user researchers? For example, if you work on a machine learning API, it might make sense to include a data scientist in your trio, making it a quad. Traditionally, product managers, designers, and software engineers have worked in silos following a waterfall process with multiple hand-offs.

Product Research 309

Product Research User Testing Research Software Customer Experience 309

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

UX Planet

NOVEMBER 4, 2024

How to plan, conduct and report usability studies. Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. What systems/metrics/processes do we need to measure and track winning? Along the way, I have discovered several other key insights: Product strategy is ultimately a subset of business strategy.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Alchemer Mobile

APRIL 30, 2020

Watch our latest webinar where Robi Ganguly, Apptentive CEO and Co-founder, and Christy Culp, Apptentive VP of Customer Success, share exclusive data and key insights from our 2020 Mobile App Engagement Benchmark Report. We discuss mobile engagement data specifically in the following categories: Sentiment analysis.

Research Software 147

Research Software Data Visualization Webinar Product Research 147

UX Studio: Product Management

APRIL 3, 2018

Modern technology brings patients better and more comfortable service. But for this to work, healthcare workers need to feel as if they had always used these tools. User-friendliness, however, holds the key for the success of these apps and gadgets in the long run. Wearables and Data Visualization.

Healthcare 138

Healthcare Research Software Data Visualization UX 138

The Product Guy

MARCH 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

Userpilot

JULY 6, 2023

You know there’s no one-size-fits-all solution. So you need to find the tool that works for your unique goals and needs. Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data. What is SurveyMonkey?

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. Instead, research first helped Google emphasize user personalization. Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

UX Planet

MARCH 29, 2025

However, having a good approach provides you with confidence and solutions. Identify their pain points and propose design solutions tailored to resolving thoseissues. Data-Informed Choices : Rely on user studies, market evaluations, and feedback to inform your strategy. Yes, that happens more frequently than youd expect.)

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Mind the Product

DECEMBER 18, 2019

At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. Define/research/deliver customer experience. This is how we did it. Responsibilities and skills word clouds.

Weak Development Team 162

Weak Development Team Feedback Software Research Software Development 162

UX Planet

AUGUST 12, 2024

Deliveasy enhances delivery efficiency and customer satisfaction for Indian supermarkets with real-time tracking, route optimization, and detailed analytics. The goal was to develop a modern solution to address these issues. Image of Local supermarket Problem Statement Supermarkets struggle with manual delivery management systems.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Feedback Software 98

The Product Coalition

OCTOBER 26, 2021

Quick context information: this tool?—?Cockpit?—?only After meticulous product discovery, we were aware of what features we had to build to increase the value proposition of the web-app. After thorough user research, we discovered that by decreasing the “freshness” of the pasta by 2%????? , We had to decide on one or the other.

Research Software 179

Research Software User Testing Feedback Software B2C 179

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Tracking user behavior in-app enables product teams to find ways to improve product experience. What are examples of market gaps? Canva is another one.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105