Intercom, Inc.

FEBRUARY 26, 2018

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

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The Product Guy

SEPTEMBER 27, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

The Product Coalition

MARCH 11, 2021

Quality assurance supports software companies to meet their client demands and expectations. And also is a way of preventing errors and defect bugs in the software development process. This testing phase is critical that allows the software development company to move on to the next lifecycle stages. Extensibility?—?the

Software Development 179

Software Development Software Developers Reporting Tools Feedback Software 179

The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. Data centers, a vital component of our digital ecosystem, consume about 2% of global electricity. While software is intangible and doesn’t directly consume energy or produce emissions, its environmental implications lie in its development and usage.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Developers 158

The Product Guy

OCTOBER 25, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Alchemer Mobile

MAY 7, 2020

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? In order to help, we’ve taken the liberty of compiling a list of the best mobile in-app feedback tools for you. Core mobile in-app feedback tools & solutions.

Feedback Software 147

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UX Planet

FEBRUARY 5, 2025

Moreover, the product pages were shrouded in ambiguity, not providing the clarity and insightful descriptions necessary for coaxing a credit card out of hibernation. Indeed, as data suggests , streamlining the path users take through a website can significantly improve conversion funnels. Yes, you heard right75%.

Customer Experience 97

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PMLesson's Ace the PM Interview

FEBRUARY 2, 2022

Even if you have years of software engineering experience under your belt, the technical interview can be daunting! For senior software developers, the fear may be related to not being as familiar with programming language or concepts. Arrays When it comes to data structures, nothing is simpler than an array.

Software Engineering 98

Software Engineering Feedback Software Engineering Data Visualization 98

The Product Coalition

AUGUST 9, 2020

The Most Trusted Custom Software Development Companies in Poland Are you looking for a reliable software development partner for your business? Hopefully, this list of the top leaders in the software development industry in Poland will help you make the right choice. The modern world is now built on software. Boldare Min.

Analytic Tools 148

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Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. Adopting the “best tools”. Don’t use the best tools for the job.

Technical Review 269

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Product Talk

NOVEMBER 17, 2021

This means that by the time it gets to the engineers, the message is unrecognizable. It’s no wonder we end up with software that doesn’t work for our customers. One of the best ways to learn to truly collaborate is to visualize your thinking. These visual exercises facilitate the work of discovery.

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Product Talk

FEBRUARY 14, 2024

And finally, Tali was so convinced of the power of opportunity solution trees that she started leading workshops at product events to teach others how to use this tool. I myself am a visual thinker, and a big believer in external representations as a tool to create common ground (as Barbara Tversky is quoted in Teresa’s book).”

Analytic Tools 309

Analytic Tools Research Software Product Research User Testing 309

PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. Engineering managers are tech experts and great leaders. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager.

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

The Product Guy

JANUARY 5, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

APRIL 4, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Intercom, Inc.

JUNE 15, 2022

We’re excited to sponsor a new equity, diversity, and inclusion scholarship for students of the University of Limerick’s Immersive Software Engineering (ISE) course – valued at €10,000. Software engineering will play a crucial role in the future of business, society, and even our planet. Practical experience.

Software Engineering 104

Software Engineering Research Software Engineering CTO 104

Mind the Product

NOVEMBER 22, 2019

Machine learning and decision making is often based on biased historical patterns and data. The algorithms that robots use to make decisions are based on a combination of what they know about us, historical patterns, and data. This tool was built to be human-centred and look at the problems faced by people who suffer abuse.

Artificial Inteligence 207

Artificial Inteligence Data Visualization Framework Healthcare 207

The Product Coalition

JULY 28, 2023

In the first part of this series I covered the why behind data products. In the previous article I gave examples of some of the data products you interact with everyday. The key thing to remember is that a data product is “ …facilitating an end goal using data ” (DJ Patil).

Data Visualization 142

Data Visualization Analytic Tools Product Research Customer Experience 142

Product Talk

APRIL 16, 2025

To deliver high-quality online courses we were patching together several different tools to create a good student experience. Its written to help non-engineers understand the value of software engineering. It was our primary tool. A few years ago I was drowning in administrative work. Systems would get out of date.

Feedback Software 164

Feedback Software Product Research Customer Experience User Testing 164

Product Talk

DECEMBER 12, 2018

Engineers Will Hear Different Insights from Your Customer Interviews. Each person will capture different insights from a customer interview. Good discovery is fueled by valuable insights gleaned during customer interviews. You create a tailored mockup for each session based on the user’s own data. Tweet This.

Product Research 279

Product Research Engineering Analytic Tools Feedback Software 279

The Product Guy

FEBRUARY 18, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Coalition

AUGUST 6, 2021

One of the main examples of this are the customized software applications that companies are rushing to develop to allow them to better connect with their users. To create such solutions, companies need software engineering professionals who can provide the expertise required. Let’s dive right in. by the year 2024.

Consulting 158

Consulting Reporting Tools Engineering Research Software 158

UX Planet

JANUARY 29, 2025

Serving as the primary tool for showcasing skills and experience, they have been the gateway to countless career opportunities. As Peter Drucker once said, The best way to predict the future is to create it, and dynamic profiles are helping professionals do just that by redefining careersuccess.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Product Talk

JULY 12, 2017

Resources Mentioned: Tools: Adobe Creative Suite. I want to be clear, when I say product teams, I mean the product manager, the designers, and the software engineers. Find something that you can do that’s of service for consumers with their relationship to their vehicle. 9:16] Continuous Customer Interviews. [20:12]

Product Research 265

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Mixpanel

MARCH 3, 2022

Data has fundamentally changed how we design and develop products, but there’s a difference between simply reacting to data points and applying the level of analytic rigor needed to yield meaningful results. Understand the role of data with nuance. That’s where data comes in. Here’s how.

Data Visualization 114

Data Visualization Analytic Tools Technical Cofounder Weak Development Team 114

Userpilot

JULY 16, 2024

On the other hand, a technical product manager brings in-depth technical knowledge to guide the development process , often working closely with engineering and design teams. Gain exposure and hands-on experience through junior roles in software development. Track key product metrics with analytics dashboards.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

The Product Coalition

DECEMBER 23, 2021

When it comes to building financial software, the importance of great design skyrockets. Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app. A time-consuming process.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Mixpanel

AUGUST 10, 2021

In this interview, Tristan gives us his thoughts on the data stack of today and the hopefully improved capability and accessibility of tomorrow’s. Ask Tristan Handy what he thinks the future of the data stack will look like and what you’ll get in return is a history lesson. The data-analysis gaps of yesterday and today.

Analytic Tools 126

Analytic Tools Data Visualization Engineering Transportation 126

Mixpanel

AUGUST 18, 2022

At most companies, software engineers are in a constant state of rushing to get features and bug fixes out the door. This means product analytics can be seen as a burdensome afterthought for a lot of engineers —one that just adds more grind to an already packed schedule. Prioritize analytics in your sprint plans.

Data Visualization 104

Data Visualization Analytic Tools Engineering Technical Review 104

Usersnap

JUNE 10, 2021

Surely all software companies are familiar with beta testing, but how well do you actually do it? We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. A feedback-driven example of beta testing.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

Intercom, Inc.

SEPTEMBER 9, 2022

Here are some of our favorite takeaways from the conversation: Neural networks have made significant headway in the past five years, and they’re now the best way to deal with unstructured data such as text, images, or sound at scale. And you don’t need as much hand engineering of features. And they are just scaling that up.

Artificial Inteligence 249

Artificial Inteligence Research Software Analytic Tools Feedback Software 249

Split

JULY 7, 2023

But, here’s the thing: Nobody knows what its potential may be—including software engineers! Using AI—today—in software delivery offers various benefits and drawbacks. AI can analyze code, data, and user interactions to detect patterns and anomalies, improving software quality. And, yet, one thing is sure.

Analytic Tools 98

Analytic Tools Data Visualization Artificial Inteligence User Testing 98

Product Talk

JUNE 5, 2024

For example, if you work on a machine learning API, it might make sense to include a data scientist in your trio, making it a quad. Traditionally, product managers, designers, and software engineers have worked in silos following a waterfall process with multiple hand-offs. The engineers start building.

Product Research 309

Product Research User Testing Research Software Customer Experience 309

The Product Guy

MAY 15, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Product Talk

AUGUST 14, 2024

You may be familiar with some of their media such as radio shows, podcasts, and books, or their tools like the EveryDollar budgeting app. Tweet This A quick note from Teresa: When I wrote Continuous Discovery Habits , I specifically defined it as a product manager, a designer, and a software engineer, for exactly this reason.

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Research Software Product Research Engineering User Testing 311

Product Talk

AUGUST 18, 2021

This is why we so often define success as shipping working software. For example, Netflix started as a DVD-by-mail service, iterated to streaming movies, and now creates its own original programming. They’ve also released countless new features, improved their recommendations engine, and enhanced the user interface.

Product Research 328

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