UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. Brief To build an experience for the users to discover a time & place and book a time travel trip on the mobile app. Strategy: Capture the user’s interest right from the start with tailored content.

Customer Experience 69

Customer Experience Travel UX Feedback Software 69

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Your colleagues, especially customer-facing ones, can offer valuable insights into unmet user needs and shifts in the markets. What are examples of market gaps?

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

The Product Coalition

DECEMBER 8, 2021

Voice search in the travel and hospitality industry has switched the way people search for information. Let’s look ahead to the future voice search applications in the service-oriented industry as hospitality and travel. Meanwhile, the Digital Marketing Institute reports about 30% of all hospitality tech is screenless.

Reporting Tools 146

Reporting Tools Data Visualization Research Software Travel 146

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. Identifying early signs of churn with analytics and acting fast.

Product Research 97

Product Research Onboarding KPIs Customer Experience Data Visualization 97

Usersnap

OCTOBER 22, 2023

Pack your bags as we introduce you to tools like Intercom and Usersnap that helped pave the path to a holistic approach when it comes to the best customer engagement marketing strategy. Choose between customer support or customer success strategies below ? 5 essential customer engagement strategies for customer support 1.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

Userpilot

APRIL 11, 2023

This article explores the latest customer retention statistics across different industries and highlights tips to help you define a winning customer retention strategy. CRR is often influenced by multiple factors, from customer service to customer experience and anything that impacts customer satisfaction. Consider a few.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. This includes the analytics tools we have available today.

Feedback Software 247

Feedback Software Data Visualization Analytic Tools Research Software 247

Gainsight

MARCH 21, 2022

What you may not realize is that user analytics can lift that weight off of your shoulders and make it easy for you to deliver an excellent product experience. In this article, we dive into user analytics and show you how to use this powerful set of tools to ignite product growth. What is user analytics? Wondering how?

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52

Userpilot

MARCH 19, 2021

Setting up customer behavior analytics for your product can give you great insight on how users interact with your brand and where you can start making changes that drive product-led growth. The What, How, Who and Why of Customer Behavior Analytics. What are Customer Behavior Analytics? Understanding the ‘How’.

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Customer Experience 105

The Product Coalition

JANUARY 25, 2024

Siri also makes recommendations and uses various internet services, while it adapts to the user’s language style, interests and search patterns. By assigning positive reinforcement for correct responses and adjusting strategies based on user corrections, the chatbot continuously refines its model for enhanced future interactions.

Artificial Inteligence 135

Artificial Inteligence Reporting Tools Feedback Software Research Software 135

Userpilot

MAY 1, 2024

Amidst this sea of content, the insights of one individual stand out, and that is Lenny Rachitsky. ” This platform specialized in location-based queries , allowing travelers to seek advice directly from residents of a particular city. With a self-named newsletter and podcast, Lenny is a widely followed product expert.

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

freshtrax

AUGUST 20, 2019

As the venue for the quickly approaching Rugby World Cup (RWC) in September 2019 and 2020 Olympic Games, Japan is gearing up for a great influx of inbound travelers. We have to translate everything to Japanese—sales reports, marketing documents, and websites. As such, did you need to change the business strategy in Japan?

Travel 53

Travel Data Visualization Seminar Reporting Tools 53

The Product Coalition

NOVEMBER 1, 2022

Digitalization has transformed the way people live, work, and travel. However, people find it hard to identify how tourists spend on travel and other leisure activities in a savvy-tech world. Understanding consumer behavior in tourism in the digital transformation has been critical for travel agencies and hoteliers.

Research Software 98

Research Software Feedback Software User Testing Travel 98

Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. This includes the analytics tools we have available today.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

The Product Coalition

JULY 10, 2020

As the COVID outbreak has taken a heavy toll over the world economy, Big Data seems like a solution to all the problems. Nevertheless, The Big Data companies must make technological advancements to meet the challenges that the world is facing. What is Big Data? Big Data technologies gets planned in a general way.

Analytic Tools 79

Analytic Tools Data Visualization Research Software Technical Review 79

ProductPlan

AUGUST 16, 2022

Sure, there’s the one-off request for a new addition to the product stack or travel for a product management conference. Data analysis & visibility. Yet, without a dedicated product operations resource, those requests for such reports often fall onto employees with other responsibilities. Predictability & process.

Data Visualization 64

Data Visualization Reporting Tools Feedback Software Product Research 64

The Product Coalition

JULY 24, 2022

When you visit a website, perform online transactions, register for a seminar, you’re doing so as a user of the service. It takes into account your history and tries predict your actions in the present and the future. Also, you have to have an identity for each service you use. And that’s just one identity I use online.

Data Visualization 130

Data Visualization Seminar Travel Banking 130

Gainsight

JUNE 16, 2022

Let product analytics illuminate the best path forward. Incorporating product data is necessary, but not all product analyses provide the same advantages. This article focuses on five key product analytics measurements to help you build a masterful product roadmap. . Why You Need Data to Back Your Product Roadmap.

Data Visualization 52

Data Visualization Roadmap Analytic Tools Feedback Software 52

Alchemer Mobile

APRIL 28, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. Read on for data-supported benchmarks Utilities apps should focus on in 2021 and beyond based on what was learned from a year like no other. Ratings and Reviews.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

Innovatemap

APRIL 27, 2020

Many service-based websites I’ve visited over the past few weeks have the same foreboding disclaimer — “Our call volume is extremely high, so please be prepared to wait.”. Maybe you experienced the same thing when you went to change your summer travel plans from flying to driving. Data Capture . Self-Help Centers .

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Artificial Inteligence 52

Alchemer Mobile

DECEMBER 31, 2020

However, I’ll let our data speak for itself. 2020 Mobile App Engagement Benchmark Report. Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Retail & Shopping. Food & Drink.

Data Visualization 147

Data Visualization Marketing User Testing Feedback Software 147

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 73

Data Visualization UX Research Software Feedback Software 73

Alchemer Mobile

AUGUST 6, 2020

This guide dispels 12 pervasive myths of product management, instead offering data to support truths and guidance around how to better understand the profession. In reality, our data shows that brands only hear from less than 1% of their customer base, which we call the “vocal minority.”. Core Mobile Product Management KPIs.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

TIBCO - Thought Leadership

OCTOBER 28, 2020

This blog was written by TIBCO Director of Digital Strategy Alessandro Chimera and originally published on the Italian tech website, Solo Tablet. Suddenly, we are asked to travel less, attend fewer meetings, and limit business lunches. How to Adapt.

Data Visualization 69

Data Visualization Telecommunications Transportation Analytic Tools 69

The Product Coalition

MARCH 29, 2023

We’ll explore the benefits and drawbacks of each model, as well as provide guidance on how to choose the right model for your business based on your target market, revenue goals, and customer needs Software as a Service (SaaS) pricing models are varied, and each has its unique advantages and drawbacks. per month per host for their Pro plan.

Data Visualization 123

Data Visualization User Testing Software Review Customer Experience 123

Revulytics

SEPTEMBER 28, 2018

But as an intellectual property owner himself (among his trademarked properties is his name) he offered unique and relevant insights about the role of IP in his career – and how that role changed from his playing days to post-professional basketball, saying in this coverage : “I think as an athlete nobody can challenge your unique identity.

Analytic Tools 75

Analytic Tools Data Visualization Reporting Tools Product Research 75

Mixpanel

SEPTEMBER 11, 2019

Speaking about the rollout in 2010, Facebook executive Adam Mosseri said his team stuck to their guns because their experience and intuition told them that it was a good strategy – even in the absence of supporting data, and with a backlash from users. Data-driven vs. data-informed: What’s the difference? Of course not.

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. For that reason, we’ll go over 12 of the best tools you should use when conducting product research. UXPressia. Productboard.

Data Visualization 104

Data Visualization Research Software Feedback Software Analytic Tools 104

Userpilot

MARCH 29, 2022

One of the latest buzzwords in the SaaS circles is the ‘Product-led growth’ strategy. Several SaaS experts are raving about this ‘go-to-strategy’ that promises to boost customer engagement and satisfaction by making the ‘product’ the hero of everything the organization does.

Feedback Software 98

Feedback Software Onboarding KPIs User Testing Strategy 98

UX Studio: Product Management

OCTOBER 2, 2023

It also granted us extensive expertise across various industries and niches, such as fintech, travel, education, healthcare, and more. The expertise of our team lies in creating visually stunning website design and digital products. For instance, this approach produced outstanding results for Liligo, France’s leading travel app.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Usersnap

NOVEMBER 10, 2023

Product roadmaps transcend mere slides or visuals; they serve as the linchpin for strategically aligning internal teams and external stakeholders with the product vision and strategy. Our former product manager shared a bunch of Powerpoint templates with us and we loved the flexibility and versatility the tool provided.

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

Alchemer Mobile

MAY 19, 2020

In reality, our data shows that brands only hear from less than one percent of their customer base , which we call the “vocal minority.”. For multiple years running, data has shown us that well-timed in-app interactions improve customer engagement and response rates. Retail & Shopping. Food & Drink.

Feedback Software 147

Feedback Software Product Research User Testing Feedback Loop 147

Gainsight

AUGUST 22, 2021

Product-led growth (PLG) strategies are making waves in the SaaS industry—and that’s good news for SaaS product leaders and managers. By placing your product at the center of your growth strategy, your team can boost customer satisfaction, increase renewals, and lower acquisition costs. What is a product-led growth strategy?

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

Userpilot

JANUARY 29, 2021

An excellent user engagement strategy can have a ripple effect on what product marketers’ care the most about: Make your users see the value of your product and its features during the free trial. What if you could implement a simpler engagement strategy tied directly to your product’s core feature? Table of Contents.

Customer Experience 98

Customer Experience Customer Feedback User Testing Onboarding KPIs 98

Userpilot

JUNE 8, 2022

Being up to date with customer feedback is more important than ever as it gives you direct insights into what people think and feel, without you pushing them to say it. This means every company needs good sources of information on what factors make up an enjoyable buying experience – and then uses those insights when making improvements.

Customer Feedback 105

Customer Feedback User Testing Feedback Software Branding 105

The Product HQ

APRIL 20, 2024

More and more businesses develop Software as a Service (SaaS) products to remain relevant in their respective markets and grow their income streams. This guide shares key advice, tips, and strategies to help you become a SaaS product manager. Looking to become a SaaS product manager? Then you’ve made the right choice.

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52