Definition Development Team Review Technical Review Weak Development Team 
Intercom, Inc.
DECEMBER 2, 2021
From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. When tackling a technical design for a system, make sure you always understand the data models first.
Intercom, Inc.
JULY 23, 2020
Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. We caught up for a chat that ranged from how to stand out in a crowded marketplace to why it’s a bad idea to judge your product’s success simply based on how much time people are spending in it.
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ProductPlan
FEBRUARY 1, 2021
Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Here are some ways I vet product management candidates to weed out poor fits and spot the diamonds in the rough. Stage 1: Reviewing the applications. Are they team players?
Intercom, Inc.
JULY 5, 2018
Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.
ProductPlan
JUNE 1, 2023
Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?
Intercom, Inc.
JULY 5, 2018
Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.
ProductPlan
FEBRUARY 1, 2021
Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Here are some ways I vet product management candidates to weed out poor fits and spot the diamonds in the rough. Stage 1: Reviewing the applications. Are they team players?
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