UX Planet

DECEMBER 15, 2023

So, how do you ensure that UX gets its due in terms of investment? How do you plan to set aside a budget to enhance product performance and user satisfaction? It also helps in saving on directionless development costs. For example, “Ticket resolution times have increased by 9% in the last quarter.”

UX 95

UX User Testing Development Team Review Customer Experience 95

BrainMates

SEPTEMBER 7, 2021

Example: Metadata platform for content distribution. When building a metadata platform, designed to power a new media business, a series of customer interviews with the content producers were conducted to understand the workflow and develop a solution more effective than the existing patchwork of tools. Put simply, metadata matters.

Research Software 98

Research Software Product Research Systems Review User Testing 98

The Product Guy

JUNE 25, 2018

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Given the split responsibility between manager and direct report, alignment and effective communication in these situations is key.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. There’s no perfect resume recipe or qualifying exam for product types. So, how can a product leader make sure they’re onboarding new hires with a good chance of success?

Development Team Review 62

Development Team Review Weak Development Team User Testing Technical Review 62

The Product Coalition

MARCH 29, 2018

I realize not every product person has to navigate sales stakeholders. But if you’re working on a B2B product with a sales force, odds are you know what I mean. I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” Where do your teams agree on low scores?

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. There’s no perfect resume recipe or qualifying exam for product types. So, how can a product leader make sure they’re onboarding new hires with a good chance of success?

Development Team Review 52

Development Team Review Weak Development Team User Testing Technical Review 52

The Product Coalition

OCTOBER 19, 2020

Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies. As you assemble your team, take special care to select a diverse group of subject matter experts.

Technical Review 160

Technical Review Analytic Tools Research Software Automotive 160

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. So we do that for customers, and that’s the team I’m working on.

Engineering 204

Engineering Software Review Technical Review User Testing 204

ProductPlan

JANUARY 21, 2020

A few years ago, I was the acting product manager at a startup, developing an enterprise software product. Building the product was hard: it was taking longer to develop than everyone expected (of course). The product backlog I managed grew daily. Feature request? Add it to the backlog.

Development Team Review 78

Development Team Review Software Review Fractional CTO CTO 78

Pragmatic Marketing

NOVEMBER 21, 2018

This article is based on information provided in our webinar, Customer Validation for Product Managers , with Centercode CEO Luke Freiler. If you are reading this, it probably won’t surprise you that 47% of product managers have run Beta Tests as part of their job. Loop In the Teams Who Will Use Your Data.

User Testing 70

User Testing Product Research Customer Experience Data Visualization 70

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. are making it easier and faster for software developers to develop complex software applications atop this infrastructure.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Mixpanel

NOVEMBER 8, 2022

If your startup is vying for an investment when there are fewer dollars to go around, it makes coming up with a compelling product idea and showcasing demand for it with data even more important. VCs look for signals that you have the right product, in the right market, at the right time, with the right team at the helm.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Product Innovation Educators

JULY 4, 2022

How product managers can get customer insights from a community to create a competitive advantage. Summary of some concepts discussed for product managers. [3:15] For example, the Wyze Cam, a security camera, detects people, pets, and packages, and we’re beta testing face recognition.

Artificial Inteligence 108

Artificial Inteligence User Testing Feedback Software Customer Feedback 108

Mind the Product

SEPTEMBER 7, 2018

Product managers are problem finders and problem solvers. In her talk from #mtpcon San Francisco, Mariah Hay , VP of Product at Pluralsight, challenges us to think about our ethical responsibility as product managers. It is crucial for us to understand ethics in the context of product.

Software Review 134

Software Review Technical Review Development Team Review Weak Development Team 134

The Product Coalition

APRIL 6, 2020

We ask you to keep calm and to follow the plans you are given diligently. They develop new business opportunities by making significantly greater investments than their rivals do in R&D and marketing, and they invest in assets such as plants and machinery.” These teams work towards business goals?

Customer Experience 78

Customer Experience Development Team Review Systems Review Workshop 78

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Product Talk

MARCH 2, 2016

I love that Marty Cagan and Jeff Patton have long been advocates of dual-track development. Their efforts have helped to shape the ongoing conversation about the evolution of product discovery. If you aren’t familiar with dual-track development, it’s the separation of product discovery from product delivery.

Product Research 140

Product Research Data Visualization Software Review Technical Review 140

The Product Coalition

FEBRUARY 6, 2019

Care Your help desk team may be all domain experts, diligent and responsible people doing their best to resolve the issues to the claimant’s satisfaction and as fast as possible. That is why besides effectiveness, your help desk team should care about the experience the client gets from every interaction with your company.

Development Team Review 61

Development Team Review Customer Experience Information Leadership 61

Sequent Learning

NOVEMBER 20, 2018

I hear you’re going to attend Sequent’s Product Management Essentials Workshop. Think back on some past professional development courses you’ve participated in… did you apply all (or any) of the concepts into your daily work life? What are your strengths and weaknesses in terms of your current product management role?

Workshop 40

Workshop Weak Development Team Development Team Review Customer Experience 40

Product Talk

JANUARY 13, 2016

Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether or not the feature had the intended impact or they test variables blindly hoping to stumble upon a better variation. There is no other book that has had such a big impact on the way that I think about product management.

Product Research 110

Product Research Customer Experience Development Team Review Research Software 110

Gainsight

AUGUST 31, 2020

It is a genuinely worthy lesson about willingness to learn, the ability to adapt successfully, the power of motivating team leadership, the benefits of making data-driven decisions from product usage insights, and the results produced from commitment. None of her employment at that time was about product management.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. If a new feature or product never gets used, it doesn’t matter how awesome it is… it’s gathering the same dust as every less great product on the market.

Customer Experience 66

Customer Experience User Testing Weak Development Team Development Team Review 66

Dear Strategy

JUNE 10, 2019

AND “Should strategy start at the ‘top’ or be a product management-level decision?”. . A product-level strategy, on the other hand, will be decided by the product manager and his or her immediate product team. Dear Strategy: “Who decides the strategy, and should it be confidential?

Strategy 40

Strategy Development Team Review Finance Workshop 40

Bryce York

NOVEMBER 27, 2016

” Without clear growth goals, your team can’t stay in sync or work at their best. The biggest cost of an out of sync team – wasted effort. Imagine you ask someone on your team to build an email campaign to promote a new feature. See the example from LinkedIn below. What’s a growth model?

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

ProductPlan

JULY 10, 2020

Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. There were hints that the onboarding ramp was steep, for example. The Product Team’s Role in Customer Experience Strategy.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

The Product Coalition

DECEMBER 8, 2020

Corporate forces deserve just as much attention and diligence as you would take to developing a Value Proposition or a Business Model. You need to work out how to overcome the forces that are most likely to derail your new product. He needed to run landing page experiments to test the desirability of their product.

Development Team Review 149

Development Team Review Technical Review Systems Review Software Review 149

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Others will fail. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

ProductPlan

NOVEMBER 19, 2021

What is a Product Management System? As a product manager , you’ll want to answer a series of questions before you start work. And at least one dedicated software application to help you take your products from concept to launch. Who will we want to include in our cross-functional product team?

Research Software 52

Research Software Analytic Tools Systems Review Development Team Review 52

Sequent Learning

FEBRUARY 2, 2021

Product Management for Non-Software Products. JJ Rorie is a thought-leader and practitioner who has spent her career helping companies optimize their product management and marketing functions. Listen to Masters of Product Management Podcast Episode 067. I am a product management junkie.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Software Review 52

Amplitude

JUNE 8, 2017

Hailing from a tenured career in product management, she was just super passionate about working with startups. “I One reason why I decided to work at Social Capital is that the team is good at recognizing that things are changing and we’re constantly innovating. Ashley in Ghana with the team at mPharma.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

The Product Cafe

DECEMBER 12, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. Are You Trapped in the Product Death Cycle? Our marketing strategies, positioning, and pricing all play a pivotal role in how our product is perceived and experienced.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. It can be used for the entire building process at engineering and even product management.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Amplitude

MAY 17, 2017

Your web analytics team comes to you with a surprising revelation. In a career that spanned from the 1950’s to the early years of the 21st century , Twyman contributed to the technical and methodological development of the field for both TV and radio measurement in the UK. If it isn’t wrong, you probably knew it already.”.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

UX Studio: Product Management

JULY 29, 2020

Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . Sadly, delivering great design doesn’t automatically translate into successful products. Find purpose . Balance structure and flexibility.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

UX Studio

MARCH 4, 2019

Web designer vs web developer – as a UX designer, I counter this match daily. But truly, the phrases don’t stop here, we have visual designers, front-end developers, back-end developers, UX designers (like me), et cetera. A developer friend of mine met with a client a couple of months ago. Color palette.

Web Development 46

Web Development Web Developers Development Team Review Weak Development Team 46

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Why the best SF companies work with remote UX teams. These humble pros do their job day in day out, designing products and teaching others how.

UX 65

UX User Testing Technical Review Development Team Review 65