ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

UX Planet

DECEMBER 15, 2023

So, how do you ensure that UX gets its due in terms of investment? Understanding your organization’s UX maturity is the first, most crucial step toward recognizing the strengths and weaknesses of your organization. It also helps in saving on directionless development costs. Have you envisioned a timeline for your design project?

UX 98

UX User Testing Development Team Review Customer Experience 98

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. They also said they wished they had a clearer product roadmap strategy. We’ve taken all these findings onboard and put together this comprehensive product strategy checklist for you to follow.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said   What BigCorp demands, BigCorp gets.  Hitting

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. To avoid an unsuccessful launch and weak usage, product teams and their product marketing counterparts must be in lockstep. Fully bake your onboarding strategy.

Customer Experience 85

Customer Experience User Testing Weak Development Team Development Team Review 85

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

eG Innovations

JULY 19, 2022

Grafana is developed by Grafana Labs with a free version of Grafana available on GitHub under a GNU AGPLv3 license. Demonstrating due diligence with respect to security with Nagios can also be challenging. e.g., whether bad practices such as listening on open ports can be avoided.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Why the best SF companies work with remote UX teams. These teams like to write about how they do design and hate to do music video–style showreels.

UX 65

UX User Testing Technical Review Development Team Review 65

Business of Software Conference

APRIL 7, 2020

Most marketing talk, or business strategy meetings, emphasizes the importance of ‘customer first’. And so one of the first ones that I came up with and I did like my due diligence and research about this and of course from my own experience and thinking about some of the companies that we work with. Follow a specific process.

User Testing 69

User Testing Customer Experience User Friction Data Visualization 69

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. And that’s not a bad thing. It’s allowing each team to really find what’s going to work best for them.

Product Research 325

Product Research Data Visualization Research Software Analytic Tools 325

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. So we do that for customers, and that’s the team I’m working on.

Engineering 204

Engineering Software Review Technical Review User Testing 204

The Product Coalition

JANUARY 16, 2024

“Everyone has a plan until they get punched in the mouth” — Mike Tyson I’ve wrestled with weak roadmaps — even some downright disasters. Product managers and their teams start with enthusiasm, hit the ground running, and create a solid roadmap. It was time to reset and reinvest in our strategy and roadmap. Where were we heading?

Roadmap 145

Roadmap Development Team Review Weak Development Team Technical Review 145

The Product Coalition

APRIL 6, 2020

For most companies it’s bad news?—?the What’s our strategy? The situation is challenging for sure, but we’ve put a strategy in place that will help us not just cope, but flourish (as we know every challenge is also an opportunity in disguise). We ask you to keep calm and to follow the plans you are given diligently.

Customer Experience 84

Customer Experience Development Team Review Systems Review User Testing 84

The Product Coalition

AUGUST 8, 2022

Because scribes display more diligence and industry than printers.” Maybe the snake oil of its time, either way, he failed due to timing. However, it was delayed due to a flood?—?leaving Due to Gutenberg’s lack of means to pay back, Fust received the machinery, type set and supplies. 1492, to be exact. Fust prevailed.

Technical Review 148

Technical Review Development Team Review User Testing Research Software 148

Andrew Chen

SEPTEMBER 4, 2018

Like what’s your views on this — is it a bad thing, is it a good thing; I don’t mean to moralize it but — help me unpack more where it’s helpful and where it’s not. And I think the similar kind of analysis you can do for B2B companies is for products that have different sized teams using it.

User Testing 75

User Testing Marketing Customer Experience Analytic Tools 75

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Because everything’s always changing. Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Development Team Review 40

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Stopped off at McKinsey along the way doing Tech strategy.

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40