Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3 respectively.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Product Management University

FEBRUARY 12, 2024

As a product marketer though, this is more about your strategy and execution tactics that lead to year-over-year revenue growth. Do this for your top 3-5 market segments and then develop lead generation campaigns with messaging that’s industry specific. It’s more about demonstrating stronger leadership. It’s about alignment!

Product Marketing 147

Product Marketing Marketing Customer Experience Differentiation 147

Userpilot

APRIL 10, 2024

In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service. Use keywords in titles so they show up when customers search.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

Modus Create

NOVEMBER 20, 2023

We’re excited to announce our partnership with LaunchDarkly , the leading feature management platform, which will help us further elevate the software development process and the compelling products we create for our customers. Feature management allows developers to stay nimble, easily manage, and scale those flags.

Customer Experience 69

Customer Experience Development User Testing Certifications 69

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JUNE 15, 2021

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? For example, it’s so much easier to show value for an app like Slack as opposed to an enterprise software that requires a bunch of integrations prior to seeing any value.

Feedback Software 145

Feedback Software Customer Experience User Testing Customer Feedback 145

UX Studio: Product Management

NOVEMBER 24, 2020

As a leading product design company with over 10 years of field experience, we share our list of top product design companies to look at in 2021. Without further ado, let’s look at the list of top product designing companies to work with in 2021, based on our judgment. . Top product design companies. Wandr studio.

Product Research 115

Product Research Research Software Software Review Technical Review 115

Userpilot

OCTOBER 1, 2021

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. The fact is that coding an onboarding process from scratch is near-impossible for most SaaS businesses, both in terms of cost and in terms of having enough free developers available.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Product Innovation Educators

JANUARY 4, 2021

Chief Product Officers (CPOs) have many responsibilities, such as mentoring product managers, defining product strategy, leveraging cross-functional resources, developing products to meet an expected schedule, and more. They use tools to help them with these responsibilities. 5:42] How do you use roadmaps?

Feedback Software 101

Feedback Software Data Visualization Customer Feedback Customer Experience 101

Intercom, Inc.

DECEMBER 13, 2018

As Workplace’s global head, Julien Codorniou has been spending the past few years exploring how to make his department align with Facebook’s mission while executing an entirely different business model that relies on companies promoting community within their workforce. That’s why they’re trying to turn the company into a community.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

UserVoice

JULY 4, 2019

There are tons of specialized product management tools available today to solve some of your most frustrating challenges. Let’s look at the best tools for product managers and the problems they solve. So, we’ve gone ahead and compiled a handy list of the best product management tools, grouped by category.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

Intercom, Inc.

JULY 18, 2019

So what’s the key to having happy developers? A joyful, transparent development experience. As we keep building out our own platform so teams can customize Intercom for their own needs, we’ve loved getting to know the great group of developers and partners building apps for our customers and for themselves.

Development 110

Development User Testing Data Visualization Customer Experience 110

Mind the Product

APRIL 20, 2017

We tend to think of Chinese companies as imitators rather than innovators, but is this fair? App developers and designers may look at other apps for inspiration on new features, but most only look to well-known apps like Facebook Messenger and Snapchat. It has 889 million monthly active users, according to parent company Tencent.

Development 141

Development Data Visualization Transportation Customer Feedback 141

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3 respectively.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

OCTOBER 1, 2022

Software adoption is crucial to the success of SaaS companies because it secures users to be long-term customers. As you develop your product and achieve product-market fit , you must consider the technology adoption curve , which divides users into five segments: innovators, early adopters, early majority, late majority, and laggards.

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

Product Talk

FEBRUARY 7, 2024

The larger and more complex your company is, the more challenging it can be to introduce continuous discovery. Sandrine joined WebMD when it acquired her previous company, Aptus Health. At this point, they started to use the “official” template from Product Talk. Click the image to see a larger version.

Product Research 234

Product Research Reporting Tools User Testing Research Software 234

Product Innovation Educators

MAY 8, 2023

With us is Charlie Chappell, the VP of Innovation and R&D at Hershey, and Greg Coticchia, the CEO of Sopheon. We thought we were having some success as an innovative company, but it’s always good to get an external perspective. Everybody contributes to what innovation is at the Hershey company. [5:58]

User Testing 110

User Testing Data Visualization Customer Experience Feedback Software 110

The Product Coalition

JANUARY 27, 2024

Whenever I chat with friends working as PMs in other companies, I’m time and again surprised by how diverse and sometimes different the role is from one organisation to another. Every company has an area that “leads”. Ninad Kulkarni wrote a good piece about how to choose between the two. For example. Maybe it’s “sales led”.

Feedback Software 128

Feedback Software Analytic Tools Onboarding KPIs B2B 128

Modus Create

FEBRUARY 5, 2024

While every technology leader is excited about Al, most of our digital transformation challenges, initiatives, and priorities actually remain unchanged from the last several years. Let’s dive deeper into five digital transformation trends shaping 2024 for enterprise leaders.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem.

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

Userpilot

JUNE 9, 2022

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. Read on to find out! ” Walkme.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

AUGUST 23, 2023

To increase the value of the company? I knew why the company existed, but I never thought about the purpose behind the product other than the problem it solved for the customer and the value it delivered. For those of us who engage in the act of creation daily, the need for purpose is critical.

Weak Development Team 129

Weak Development Team Customer Experience Technical Review Customer Feedback 129

The Product Coalition

JULY 6, 2023

The competitive landscape is more intense than ever for technology businesses, particularly SaaS (Software as a Service) companies. Users will be vocal about the products they do, don’t like using, and don’t settle for less than the very best. What Exactly is Product-led Growth?

Research Software 111

Research Software Feedback Software User Testing Product Research 111

Userpilot

MARCH 16, 2023

User onboarding is one of the most pivotal elements of your business process – it’s all about helping both existing and new customers get value from your product fast. There’s also the ongoing maintenance to think about. One downside is the risk of choosing the wrong tool. What are your security considerations?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Intercom, Inc.

JANUARY 16, 2020

In fact this is his first podcast appearance, so we were delighted late last year when he agreed to join us in the studio. The idea of a virtual whiteboard is so simple that even the least technologically literate amongst us could likely understand the concept. So Miro is a famous Spanish artist who inspired us.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Intercom, Inc.

DECEMBER 28, 2022

Like so many other companies in the space, Intercom was also affected by these difficult economic headwinds. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. And breathe!

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Nulab

SEPTEMBER 14, 2022

The Nulab team is honored to announce that Software Advice recognized Backlog as a Top Kanban Tool in its 2022 Frontrunners report. Software Advice, a Gartner company, is a leading provider of advisory research for businesses navigating their software-buying journey. Learn more about the methodology here.

Reporting Tools 99

Reporting Tools Research Software Feedback Software Software Review 99

UX Planet

JANUARY 18, 2024

User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. What is UX Research in Design? Why Is UX Research Important?

Data Visualization 74

Data Visualization User Testing Research Software Product Research 74

Mixpanel

FEBRUARY 16, 2024

When you’re deep in product development, it can be surprisingly easy to overlook who you’re making your product for. And when you’re building an analytics tool for everyone , persona work is nuanced. Then, each person shared what they learned about their assigned persona, answering questions like: What does this person care about?

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Userpilot

JULY 14, 2021

You may be wondering: “Why is Userpilot writing about Userpilot Alternatives?!” Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. And we’re writing honestly about them.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. What “customer success” looks like evolves as your company and customers scale upmarket.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

TechEmpower - Product Management

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. These are classic inflection points for a development team.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Mind the Product

MAY 5, 2020

As product and solutions lead at Nifty , as well as a consumer of other software, I have started to piece together how I think the Coronavirus and ensuing remote collaboration phase will affect product development and market positioning for months and years to come. Product Depth Will be Tested. Collaboration and Cohesion Will be Emphasized.

Reporting Tools 159

Reporting Tools User Testing Customer Experience Software Review 159

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. This may include building demo videos or working with marketing to get press about the upcoming launch. A day in the life of Kevin Wei, an enterprise product manager. We also use Verse to schedule meetings.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Mironov Consulting

MARCH 9, 2024

But this crude method can help us differentiate ¥24M from  ¥60M, create some daylight between A$ 50k and A$700k, sort 2 lakh tickets from 80 lakh tickets.    In my experience, gross comparisons let us ignore 85% of incomings – so that we can put strategic thought and discovery into the top 15%.  

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Product Warrior

MAY 12, 2016

Sexy start up product management techniques which are always being written about are not always easy to embrace inside the large enterprise. What needs to change so large enterprise can innovate? How do you get funding for new product development? Instead we should focus on learning more about the business model.

Enterprise 49

Enterprise Product Research Data Visualization User Testing 49

Mixpanel

MAY 2, 2023

Mixpanel launched over a decade ago as an analytics tool for product teams. That makes it important to use the same analytics tool. Traditional marketing analytics tools were built for just the web, but marketing channels have evolved. There are two reasons why.

Data Visualization 119

Data Visualization Analytic Tools Embedded Analytics Marketing 119