The Secret PM Handbook

FEBRUARY 20, 2018

This helps us understand the position we have in their brain.). Developing Good Discovery Questions. Develop a list of criteria that make a prospect a good candidate for your solution: the types of problems they have, the scale of the problem, and so on. What were the results? What systems do they have to connect to?

Product Research 170

Product Research Demo User Testing Data Visualization 170

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products. Innovation.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Mind the Product

SEPTEMBER 19, 2019

I’ve done courses in related areas like software development, marketing and project management but hold almost no formal certifications. I did everything from the UX design and “development” to marketing, getting user feedback and even copywriting. Do I Even Need to do one? This is usually the first thing I’m asked.

Feedback Software 103

Feedback Software Product Management Product Manager User Testing 103

Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. This depends on your use case.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Mind the Product

SEPTEMBER 19, 2019

I’ve done courses in related areas like software development, marketing and project management but hold almost no formal certifications. I did everything from the UX design and “development” to marketing, getting user feedback and even copywriting. Do I Even Need to do one? This is usually the first thing I’m asked.

Feedback Software 80

Feedback Software Product Management Product Manager User Testing 80

Sequent Learning

APRIL 22, 2019

Written for product managers, designers, marketers and entrepreneurs, Nir Eyal wrote an informative how-to guide for building better products. Hooked does an incredible job in explaining how product managers can include consumer psychology in product development to generate rewarding products. Be remarkable.

Books 40

Books Product Management Product Manager Data Visualization 40

Mind the Product

JANUARY 10, 2017

As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. But they are good examples of what my team and I have developed together over the last four years at Zalora. Write a Handbook. Retrospectives.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

Modus Create

JULY 21, 2020

When companies use Scaled Agile they are empowered to pivot quickly and respond to market changes. With the organization moving and pivoting in response to market changes, the entire organization needs to be aware of the short- and long-term program goals. Transparency is key. Do teams within your organization embrace the vision?

Agile 134

Agile Data Visualization Reporting Tools Research Software 134

Gainsight

JUNE 11, 2021

Major Takeaways: You can’t help others if you’re not in a position to help yourself. It begins with identifying and developing outcomes. Nils shares what this word is and how, if you use it, will put you in a tremendous position of authority. This session was led by Violaine Yziquel, Sr. And the key to that?

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. Customer Retention Strategies for Your Marketing & Sales Departments. The marketing and sales warriors in the trenches creating blog posts, running email campaigns, and closing deals.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

JULY 13, 2021

The best walkthrough software on the market is Userpilot. Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them. Look at this example: Here, an email marketing tool is asking the user to create their first newsletter BEFORE uploading an email list.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

The Product Coalition

OCTOBER 22, 2018

Here’s are the places you get product feedback from: Obviously, there is customers then you have teams (feedback from within your organization) and finally, the market. A lot of this feedback will come from sales teams working with prospects and your BAs…where is the market going? Customers are using your products day in and day out.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

The Product Coalition

MARCH 23, 2018

The solution is collaborating at several levels and it starts with developing a shared vision and purpose for the product. The Third “P” of Prioritization: A Practical PROCESS Let’s look at some ways in which you can involve people with prioritization in a really positive way. This is where a little bit of process is key.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

The Product Coalition

JANUARY 26, 2024

In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. Instead of evaluating the competitor across multiple dimensions like business model, strategy, feedback, and market share, tackle only public user sentiment.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Intercom, Inc.

OCTOBER 29, 2019

Download The Growth Handbook. Once you have these segments, you can build the right product, set the right distribution and positioning, and match the right sales motion to each customer, while also refining your segments over time. Informing our approach to the market. What is customer segmentation?

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

The Product Cafe

DECEMBER 12, 2023

The issue here is that these users are already accustomed to your product, and their valuable suggestions might not encapsulate the broader market needs or emerging trends. Our marketing strategies, positioning, and pricing all play a pivotal role in how our product is perceived and experienced. Maybe, just maybe, it's not them.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. You can delay it until you’ve acquired your first 100 or 1,000 customers, but at some point you’ll need to find sustainable traction in the market. Get your free copy of The Sales Handbook. The target market is clear (and niche!).

Outbound 177

Outbound Strategy Inbound Customer Experience 177

The Secret PM Handbook

JULY 30, 2018

After a few well-received presentations to senior executives, a few colleagues at my new company asked me, based on the positive effect I got, “Can you give us some tips on persuasion?”. If you’re asking for funding for a development project, the obstacles will be the risks that you know and the risks you don’t know.

Product Management 170

Product Management Product Manager Management Management 170

Intercom, Inc.

JULY 12, 2018

To help codify his learnings throughout those experiences and share the most repeatable frameworks, he’s published the High Growth Handbook , available from Stripe Press on Tuesday, July 17. Congratulations on the High Growth Handbook. I do think it’s been a net positive though. How do I buy a company for the first time?

Technical Advisors 120

Technical Advisors Reporting Tools Weak Development Team Startups 120

BrainMates

APRIL 2, 2019

Develop skills and keep practising. Great Product Managers deliver products for a market segment, not for an individual or for one enterprise customer. Of course, there are many kind ways to say ‘no’ (check out this great article by Sebastien Phlix, Product Manager at Typeform, on the art of delivering a ‘ Positive No’ ).

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Sequent Learning

SEPTEMBER 4, 2019

I’ve also noticed an increase in the number of books and mass market training for product managers. This model includes discovering, innovating, strategizing, experimenting, planning, developing, introducing, managing, and marketing products. and doing it over and over, as fast as your markets are moving.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

Intercom, Inc.

SEPTEMBER 19, 2019

When not writing his sales handbook, he’s been overseeing the change from Close.io We chat about this exciting development, and we also look at the evolution of hiring needs when moving from startup to scale-up, how to build a culture that’s both collaborative and competitive, and why price and speed are his North Star. .”

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

Imaginary Cloud - Design

MAY 22, 2019

It is also able to create positive changes in the public sector. Design and innovation are being used as a tool and process for change in order to "develop (.) " ( Routledge Handbook of Participatory Design ). Service design in the public sector. In fact, service design practice hasn't always looked like this.

Research Software 59

Research Software User Testing Weak Development Team Customer Experience 59

Intercom, Inc.

OCTOBER 24, 2019

How do we make our relationships and groups more welcoming, more benevolent, more positive?” Ultimately, community-building is about developing leaders. They want to help teach other people about what they’ve developed and use the tool for. I began to wonder: “Well, what’s the difference?

Research Software 116

Research Software Customer Experience User Testing Feedback Software 116

Intercom, Inc.

JUNE 28, 2018

This week we released The Growth Handbook , a collection of tested frameworks and invaluable lessons to help steer your company’s trajectory up and to the right. Gina Gotthilf , former VP of Growth and Marketing at Duolingo. That’s an idea developed in one of your most famous essays, “The Law of Shitty Clickthroughs.”

User Testing 160

User Testing Research Software Onboarding KPIs Customer Experience 160

Intercom, Inc.

JUNE 28, 2018

This week we released The Growth Handbook , a collection of tested frameworks and invaluable lessons to help steer your company’s trajectory up and to the right. Gina Gotthilf , former VP of Growth and Marketing at Duolingo. That’s an idea developed in one of your most famous essays, “The Law of Shitty Clickthroughs.”

User Testing 126

User Testing Research Software Onboarding KPIs Customer Experience 126