Userpilot

DECEMBER 8, 2022

We talk about product failure when the product doesn’t meet its objectives or goals. SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. Entering immature markets and devising a relatable product vision are also serious challenges.

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Feedback Software Research Software User Testing Analytic Tools 90

Intercom, Inc.

FEBRUARY 11, 2021

Ask yourself where your area of innovation is, what’s the thing that differentiates you from other companies. A good way to figure out where to innovate vs. not to innovate is to have a clear mapping of the product landscape. Paul Adams said, “Innovation to me means doing something new and different and better with market impact.”

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Feedback Software Reporting Tools User Testing Customer Communications 129

Userpilot

OCTOBER 16, 2022

A minimum delightful product is a variation of the minimum viable product (MVP) (popularized by Eric Ries in his book, ‘The Lean Startup’ ). If you just meet minimum expectations, you’re just about fulfilling the bottom limit of the desires of your users. What is a minimum delightful product?

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User Testing Feedback Software Research Software Customer Experience 92

Andrew Chen

FEBRUARY 12, 2024

When I asked them their biggest learning on the trip so far, they said- We have to learn how to pitch our startup in the “American” way More self promotional, emphasizing the future not the past, talking about what it could be not what it is, playing up even small bits of proof points, etc. And they downplay their achievements or omit them.

User Testing 108

User Testing Product Research Testing Startups 108

Userpilot

SEPTEMBER 20, 2022

It was developed by Steve Blank and popularized by Eric Ries in The Lean Startup. The aim of the Customer Validation stage is to develop a differentiation strategy and the sales funnel and to close the first deals. Finally, it helps teams to achieve the product-market fit faster. It considerably delays the product launch.

User Testing 92

User Testing Product Research Customer Experience Customer Feedback 92

Mixpanel

APRIL 27, 2020

Leading a product team in a startup—where it’s basically you, or maybe you and one other person—is far different from leading a large product management team for a well-established company. Startup: Set ruthless priorities. When you’re a startup and you’re looking for product-market fit, you need to be ruthless.

User Testing 89

User Testing Customer Feedback Differentiation Startups 89

Intercom, Inc.

JUNE 3, 2021

If the product isn’t in good shape, R&D needs to prioritize getting it up to speed before focusing on the next thing. In times of extreme change, whether it’s a pandemic or a new round of capital, it’s easy to get carried away and change strategy to meet challenging circumstances. It’s hard to make those longer-term bets.

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Strategy Feedback Software Research Software Software Review 228

Intercom, Inc.

JANUARY 20, 2022

Speed, the ability to move and improve, to iterate and innovate, is paramount, and if you listen to Intercom on Product regularly, this probably sounds familiar. Not too long ago, when Intercom turned 10 , we dedicated an entire episode to speed , or why startups should always strive to keep momentum as they scale.

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Feedback Software Reporting Tools Product Research Data Visualization 249

ProductPlan

AUGUST 4, 2020

If you’re a product manager or part of a startup, you’ve likely heard about the Minimum Viable Product concept for getting products to market faster. In my opinion, the definition of an MVP is often misunderstood, and I’ve seen entrepreneurs and product teams misinterpret it with unfortunate results.

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Weak Development Team Product Research User Testing Differentiation 125

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. We are always looking for more product mentors from all around the world. About The Product Mentor. Meet the mentors….

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Analytic Tools Research Software Enterprise Startups 60

Product Management Lessons from the Trenches

JULY 17, 2018

“Things would be much better at a startup…” It turns out that?—?just people at a startup don’t automatically have a common understanding of their products’ value propositions either. And lack of alignment at a startup is more painful, especially in early stages when you are looking for that elusive product-market fit.

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User Testing Customer Experience Technical Review Customer Feedback 150

Department of Product

NOVEMBER 2, 2023

They’ve infused some incredibly satisfying sound effects into their product design and you can check it out here. Other products worth checking out this week include a new customer support startup called Plain. Google Calendar has launched its new feature for scheduling meetings.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Intercom, Inc.

NOVEMBER 25, 2019

In today’s episode, we discuss the six key elements to an effective product strategy and how to execute it, which we have evolved and adapted from Michael Porter’s famous paper “What Is Strategy?” ” Unique activities : Find the differentiators that make sense for you. Des: Welcome to Intercom on Product.

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Product Strategy Strategy Research Software User Testing 187

Sachin Rekhi

AUGUST 16, 2015

In my previous post I detailed how I typically go about documenting the initial set of product/market fit hypotheses for an early stage startup and each of the key elements that are important to capture as part of it. Now it's time to walk the customer through your solution and it's differentiation. The Solution.

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User Testing User Friction Customer Feedback Product Marketing 117

Mixpanel

APRIL 27, 2020

Leading a product team in a startup—where it’s basically you, or maybe you and one other person—is far different from leading a large product management team for a well-established company. Startup: Set ruthless priorities. When you’re a startup and you’re looking for product-market fit, you need to be ruthless.

User Testing 59

User Testing Customer Feedback Differentiation Startups 59

The Product Coalition

AUGUST 24, 2021

Startup funding was relatively easy to raise. Due to the growing tendency of backing technology businesses, a software startup could raise millions of dollars of funding in their earliest stages of development. Instead of implementing the entire product, teams started to engineer small increments and test them in the market.

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User Testing Development Customer Experience Product Research 146

Business of Software Conference

SEPTEMBER 1, 2022

At first, like many organizations trying to target higher value customers with more complex requirements, it was difficult to develop a product and approach that met their needs but there was clearly a market that was worth pursuing. Can we test the market without committing to build a significant new product?

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

Userpilot

MARCH 24, 2021

If you’re short on time and need the cut down version of this, here we go: Your product strategy helps you define what, why and for whom it is you’re building things. It helps you find product-market fit and gives your team direction. It helps define the problems you are trying to solve and helps form your product-market fit.

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Product Research Onboarding KPIs Product Strategy User Testing 119

The Product Coalition

FEBRUARY 25, 2018

This is a textbook, so it’s not going to be super interesting to read, but it’s a very clear overview of traditional product development. It’s product development 101. Winning at New Products ? —?Roberto Cooper created “Stage-Gate,” which is basically waterfall with more formal meetings. The Lean Startup ?—?Eric

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The Product Coalition

FEBRUARY 26, 2022

Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. I ran a survey with industry insiders and at least 50% of all product managers who responded haven’t spoken to a customer recently. too many meetings.

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User Testing Weak Development Team Customer Experience Customer Feedback 170

Userpilot

AUGUST 23, 2023

Value chain vs supply chain The primary difference between a value chain vs supply chain is that supply chains center around manufacturing/developing the product and then delivering it to the end-user, while value chains seek to continuously increase the value of a product as it makes its way across the supply chain.

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User Testing Customer Feedback Feedback Software User Friction 85

Userpilot

JULY 14, 2021

Because still – there are some differentiators that may affect your choice. If you’re an early-stage startup on a very tight budget (under $100 per month) the options for you include: Intercom, Userguiding and Product Fruits. Intercom offers literally just the simplest linear product tour + emails. There are two.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

The Product Coalition

JANUARY 12, 2020

How to Make Fewer Errors During Your Trial-And-Error Journey Reaching product-market fit requires a lot of trial-and-error, but it takes so much more to succeed. I learned to think and speak in a new language that included things like market forces, differentiation, competitive advantage, barriers to entry, segmentation, and focus.

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User Testing Product Research Customer Experience Travel 78

Userpilot

JULY 18, 2023

For established SaaS companies, the average churn is between 5% to 7% per year, early-stage startups should expect an average annual churn of 10% to 15%. The most common reasons behind high churn rates are: Bad product-customer fit. Differentiating the different types will help you track and reduce attrition with ease.

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User Testing Feedback Software Data Visualization Customer Feedback 78

Usersnap

SEPTEMBER 29, 2022

Each has a different approach to SaaS growth and will significantly impact your company’s product vision and revenue strategy. Differentiated SaaS Growth. The differentiated growth approach is creating a product with unique features which can make it stand out from the crowd. Disruptive SaaS Growth. Emotional JTBD.

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Feedback Software Research Software User Testing Customer Experience 52

ProductPlan

MARCH 5, 2021

A minimum product is the opposite of the “it’s all-important” mentality. I’ve written a lot about the minimum viable product (or the minimum sellable product) that provides customers value. A great example of this mindset was when I was part of a team that launched GoToMeeting’s online meeting software. Flexibility.

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Roadmap Customer Experience Product Research Vision 116

Sachin Rekhi

FEBRUARY 16, 2020

While certainly not a product category most of us operate it, it showcases the kind of inspirational feeling a successful product walkthrough leaves your audience with. Strategy: Product/Market Fit Hypotheses. A compelling strategy delineates exactly how your product will dominate its market.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

OCTOBER 22, 2023

Giving users the opportunity to meet with you “face-to-face” so you can show them around your product is invaluable in nurturing customer loyalty and a deeper understanding of your software. This data may be used for analysis but can also be sent to your CRM or marketing automation software for segmented post-webinar follow-up.

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Feedback Software Webinar Onboarding KPIs Customer Experience 95

Userpilot

FEBRUARY 27, 2023

TL;DR Customer feedback is any information provided by customers about their experience with a product or service. By harnessing customer feedback, you can see whether your product meets their needs, uncover user friction, and make your customers voices heard. 2000 – 3000MAUs : Startup plan from $419/mo, Growth from $1299/mo.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Andrew Chen

MARCH 18, 2019

What distribution channels should a new consumer internet startup consider in 2019? What is your advice for startup CEOs? Or big market! Or technology differentiation! All of that said, beyond the obvious things (team, market, product, etc.) How long should a founder be without salary?

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User Testing Data Visualization Customer Experience Customer Feedback 94

The Product Guy

SEPTEMBER 27, 2016

Throughout the program, each mentor leads a conversation in an area of their expertise that is live streamed and available to both mentee and the broader product community. Meet the mentors…. Jordan Bergtraum VP Product Management, ServiceChannel. Dominic Gadoury Director Product Management, ADP.

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Research Software User Testing Analytic Tools Product Research 148

Mind the Product

JULY 24, 2018

Make the capex decision too soon, before your product-market fit is validated, and you run the risk of sinking capital costs that you’ll never recover. Make it too late and you risk going to market at too high of a price or too low of a margin. Capital investment decisions require solid sales volume projections.

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User Testing Management Management Feedback Software 73

Userpilot

FEBRUARY 23, 2023

TL;DR Customer feedback is any information provided by customers about their experience with a product or service. By harnessing customer feedback, you can see whether your product meets their needs, uncover user friction, and make your customers voices heard. 2000 – 3000MAUs : Startup plan from $419/mo, Growth from $1299/mo.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

The Product Guy

OCTOBER 25, 2016

Throughout the program, each mentor leads a conversation in an area of their expertise that is live streamed and available to both mentee and the broader product community. Meet the mentors…. Jordan Bergtraum VP Product Management, ServiceChannel. Dominic Gadoury Director Product Management, ADP.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

The Product Coalition

JANUARY 21, 2017

who’s it for, what problem is it solving, what’s its value proposition and competitive differentiation, and how will it deliver ROI. This framework built into your product decisions process gives you leverage with the team and focuses all available resources on meeting the company’s main strategic objectives.

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Framework User Testing User Friction Customer Experience 60

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning allows you to identify your market niche. That’s how you reduce the chance that they will fall prey to your competitors’ marketing ploys.

Research Software 92

Research Software Feedback Software Analytic Tools Positioning 92

Userpilot

FEBRUARY 23, 2023

TL;DR Customer feedback is any information provided by customers about their experience with a product or service. By harnessing customer feedback, you can see whether your product meets their needs, uncover user friction, and make your customers voices heard. 2000 – 3000MAUs : Startup plan from $419/mo, Growth from $1299/mo.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52