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Breaking through the hype: a practical guide to building an effective AI strategy

Modus Create

The goal of AISA, according to NIST, is to “create the science, practice, and policy of AI safety and trustworthiness.” Action Step: Assess your cybersecurity risk and ensure your policies are up-to-date, including proper training on security best practices for your employees.

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How customer expectations are rising – and what to do about it

Intercom, Inc.

With customer experience rapidly becoming a key differentiator , resulting in increased consumer loyalty, more revenue, and greater cost savings, it’s more important than ever to stand out or lose out. And if their support expectations aren’t met? So how do you begin to close that gap and deliver world-class customer support at scale?

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Product Positioning Strategies For SaaS: Types and Examples

Userpilot

Create a clear product positioning statement that focuses on your target audience, your product’s unique value, its differentiation, and the key benefits it delivers. It shapes how customers perceive your product, focusing on its unique features and benefits to differentiate it from competitors.

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How to increase trust through UX design?

UX Studio

Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. They are not reading the thousands of privacy policies they’re exposed to every day. Communication should be clear and effective, and you should avoid sending spam messages, emails, or notifications to your users.

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Which Way is Up? Selling in an Uncertain Market

DemandMatrix

There is not even agreement on the shape of the recession as it is tied to public health, government policies, economic factors, fear, and the ongoing willingness to social distance. Firms need to pivot quickly into new markets, messaging, and value propositions. But not all companies are struggling.

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12 Knowledge Base Benefits You Can’t Miss Out On

Userpilot

The main differentiator is the target audience. Company Policies. A knowledge base unifies information about a product in one centralized hub, ensuring the product messaging is consistent. You won’t see the advantage of this until you’ve experienced inconsistent product messaging. Userpilot’s knowledge base. HR processes.

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How to Break into Product Marketing Management (PMM)

PMLesson's Ace the PM Interview

Product marketing is actually the function for which a traditional marketing degree most prepares you since it covers many of the core marketing responsibilities including messaging, positioning, pricing, and market research. For growth marketers, use ad and landing page testing to help product marketing by testing messaging and positioning.