Userpilot

NOVEMBER 23, 2023

TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors.

Analytic Tools 92

Analytic Tools Feedback Software Product Research User Testing 92

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. This enables the marketing team to set clear expectations from the very beginning of the marketing campaign. Strong positioning makes the work of the marketing and sales teams easier.

Research Software 97

Research Software Feedback Software Analytic Tools Positioning 97

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 53

Weak Development Team Product Research User Testing Customer Feedback 53

Userpilot

JANUARY 29, 2023

Without validating features, it’s easy to create products that aren’t aligned with their vision or are difficult to differentiate. Developing features without validation results in bloated products and unnecessarily drives the cost of development up. Product teams should invest in validation when developing the MVP.

User Testing 94

User Testing Product Research Framework Feedback Software 94

Userpilot

MARCH 27, 2023

We finish with an overview of product analytics tools that your team can benefit from. Product analytics are used not only by the product team but also by the customer success and the marketing team, as well as UX designers and devs. As a result, product teams are able to make quicker decisions.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 97

Userpilot

NOVEMBER 21, 2023

Product launch checklists help align the efforts of all team members, enhance quality assurance, help mitigate risks, enable the evaluation of the launch, and help you deliver a better customer experience. Develop a product that meets customer needs and expectations. To evaluate your in-app messages, use flow analytics.

Product launches 88

Product launches User Testing Product Research Analytic Tools 88

Intercom, Inc.

FEBRUARY 6, 2019

Given our cadence of launches and updates, we’ve developed a pretty well-oiled launch machine over the past few years. Our go-to-market teams have grown immensely, meaning more specialists and larger cross-collaborative teams for each launch. Is it a differentiator for us or something innovative in the market?

Product launches 170

Product launches User Friction User Testing Messaging 170

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. The team can still make minor changes and improvements that boost adoption, revenue, and retention while still pursuing big bets. Taking a bifurcated approach to product development and innovation is more vital than ever.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

The Product Coalition

FEBRUARY 3, 2022

You can develop hypotheses about your target market, but you won’t truly know who your customers are until you throw your hook into the water and see what kind of fish bite. It’s better to differentiate 1–3 different personas than one based on “average”. We also differentiate ourselves by pursuing a different set of delighters.

User Testing 140

User Testing Product Research Product Marketing Customer Experience 140

Userpilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. So let’s cover each of them and see what you can do to improve your team’s effectiveness. What is a persona? Why is creating personas important?

Research Software 93

Research Software User Testing Analytic Tools Feedback Software 93

Userpilot

OCTOBER 21, 2022

Minimum viable features are the set of product characteristics that you need to develop to satisfy a user's need. The development of the MVP and MVE should happen at the same time. Developing one is not possible without the other. These include marketing messages , the sales process, and customer support. Why viable?

Customer Experience 97

Customer Experience Onboarding KPIs User Testing Customer Feedback 97

Userpilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Let’s get straight into it!

User Testing 87

User Testing Product Research Feedback Software Customer Feedback 87

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. This can be a broken link, poor onboarding , confusing UX, etc. The product team utilizes click data for making data-driven decisions on product development.

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Customer Feedback 92

Intercom, Inc.

MAY 16, 2019

As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. To differentiate yourself in a crowded market, ease of use is only part of the equation. Multi-step pointer messages in a Product Tour. If you enjoy our conversation, check out more episodes of our podcast.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Userpilot

OCTOBER 31, 2022

Talk with your sales and customer service teams to better understand your customer profiles. They’re also called exclusionary personas, and they’re a collection of the needs, values, and behaviors of individuals that differentiate them from your ideal customer. To u nderstand what is a bad customer fit for your SaaS.

Feedback Software 83

Feedback Software User Testing Research Software Data Visualization 83

Userpilot

NOVEMBER 3, 2022

Results in higher team productivity. The main differentiator is the target audience. It’s a great way to save time for your HR team while ensuring new employees don’t get stranded. Company and team structure. You won’t see the advantage of this until you’ve experienced inconsistent product messaging.

Analytic Tools 94

Analytic Tools Feedback Software Customer Communications Data Visualization 94

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. The team can still make minor changes and improvements that boost adoption, revenue, and retention while still pursuing big bets. Taking a bifurcated approach to product development and innovation is more vital than ever.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Product Bookshelf

JANUARY 1, 2021

Developing a product-led growth strategy. Bush uses his MOAT framework to determine which of these three models is the right one to use for your company: [M]arket Strategy : Is your go-to-market strategy dominant, disruptive, or differentiated? For differentiated companies, free trials and demos work well. Product Bumpers.

Onboarding KPIs 62

Onboarding KPIs Customer Experience User Testing Software Review 62

Userpilot

MAY 30, 2022

Adopting a needs-based segmentation approach leads to a clearer understanding of the market and better-tailored messages for customer segments. Better tailored message for customer segments. In SaaS, there are 4 most common needs-based segments that you need to differentiate. A priori vs value-based vs needs-based segmentation.

Data Visualization 96

Data Visualization Feedback Software Research Software Analytic Tools 96

UX Studio

APRIL 17, 2018

Differentiate AI content visually. Firebase, a tool for mobile developers, labels the predicted data with a magic wand icon. We see our job as a UX team as helping people understand how machines work so they can use them better. Some chatbots use messages to clarify their level of advancement.

Data Visualization 107

Data Visualization Artificial Inteligence Feedback Software UX 107

The Product Coalition

AUGUST 2, 2020

After 10 years, this internal tool supported thousands of daily internal users across countless teams, but nobody could explain exactly what the tool was providing. The system provided different functionality for different customers and the total scope was far greater than the internal team’s staffing capacity. What is the problem?

Data Visualization 93

Data Visualization Customer Experience Customer Satisfaction Engineering 93

Pragmatic Marketing

MAY 23, 2017

The old adage that good marketing can’t sell a bad product is true. As product professionals, we internalize this lesson and combat its occurrence by taking an outside-in approach when it comes to product development. And that bad marketing or branding could sabotage the success of your products?

Branding 70

Branding User Testing Marketing Airlines 70

Userpilot

JANUARY 21, 2021

In this post – we will make it clear how Product Owner vs. Product Manager’s roles differ, what skills each need to have to excel in their roles, why you need both in your product team and when is a good time to hire for those roles! Product Manager’s roles is the stage in the product development process where each is involved.

User Testing 97

User Testing Customer Feedback Onboarding KPIs Product Management 97

The Product Guy

SEPTEMBER 12, 2017

If a persona says no to both questions, users like her won’t care about this feature, even if you consider it your magnum opus or your product’s big differentiator. But they shouldn’t receive the same message about your new feature. Which message is more effective? Sad but true. First, it would be irrelevant to many of them.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

Userpilot

JANUARY 30, 2023

The product adoption curve is a concept created by Everett Rogers back in 1962 and further developed by Geoffrey Moore in 2014. In SaaS, as you develop your product and achieve product-market fit , you must consider the five user segments so you can improve product adoption and grow your business. What is the product adoption curve?

User Testing 89

User Testing Feedback Software Research Software Onboarding KPIs 89

Gainsight

JULY 16, 2019

CS integration : Gainsight PX integrates seamlessly with Gainsight’s CS platform , providing a constant stream of usage analytics for your customer success team. Contrast this with Mixpanel, where customers consistently complain of bottlenecking from poor upstream implementation. Gainsight PX was specifically built with growth in mind.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Tyner Blain

AUGUST 1, 2013

I’ve been revisiting his concepts and their use recently, thinking about how to revise them for some exercises I’ve been doing with product teams. Back in 2011, Luke Hohmann introduced me to this concept and technique, and I used it with success with a team I was working with at the time. Whole Product Game Background.

Weak Development Team 53

Weak Development Team Differentiation Software Review Customer Experience 53

Product Innovation Educators

FEBRUARY 28, 2022

He is also the Chief of Teaching and Facilitation at StoryBrand, a Nashville-based company that helps organizations across the globe clarify their messages so their organizations will grow. If I’m a team manager, my team is the hero. Problem: The market is saturated, and it’s really hard to differentiate.

Framework 87

Framework Transportation Marketing Product Management 87

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. Why do we need a Product Management team? What are the important things that flow from the product management group to development? Rich Mironov presenting on why we need Product Management.

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

Mironov Consulting

MAY 2, 2019

But product management and development processes that work well for long-lived hardware can handicap software organizations. 1] For industrial hardware, the development/design cycle is separate from the manufacturing cycle. For software products, the development and design process *is* the manufacturing process.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

BrainMates

NOVEMBER 1, 2021

Developing and launching a product only to have it fail is the complete antithesis of the “Fail Fast” innovation motto. You have just invested 1000s of work hours and millions of dollars in developing & launching this product. Failure Point #3 – No clear differentiation in the market. To that, I say unequivocally NO !

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

PMLesson's Ace the PM Interview

APRIL 18, 2020

At Exponent , we've been operating as a remote team for most of the past year, with engineers, designers, and PMs spread across several time zones—not to mention thousands of users around the world who are part of our Slack community and Interview Practice forum. Product managers are translators, processors, and conduits of information.

Research Software 52

Research Software Product Management Product Manager Customer Experience 52

Product Management University

OCTOBER 19, 2023

The new product is going to boost your differentiation in the competitive space. With that as the backdrop, there’s a good chance all of your launch content and messaging follows the theme of the headline in the press release. Lackluster sales and/or poor adoption shouldn’t come as a surprise.

Product launches 264

Product launches Product Research Weak Development Team Vision 264

Business of Software Conference

MAY 29, 2019

Making that talented team work together well, now that’s even harder. In this talk from BoS Europe 2018 Alison Coward gave some great advice on how you can design the way a team communicates and works together to ensure you get the most out of everyone on the team. Hiring a group of talented people is difficult.

Weak Development Team 45

Weak Development Team Workshop Research Software User Testing 45

The Product Guy

JULY 17, 2017

While it sounds simple, it is the most critical and often the most ignored part of the product development cycle. People use products, people develop products. The usability of a product and onboarding experience is quickly becoming the differentiating factor. Bad user onboarding is a sure way to alienate potential customers.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Onboarding KPIs 100