ProductPlan

MARCH 14, 2023

trillion healthcare industry , or even those already working there, it’s key to understand what makes product management in healthcare a little different from consumer tech or small business solutions. Who’s the customer for healthcare product managers? For those contemplating moving into the $4.3 It begins with what’s at stake.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. Markets need solutions.

Framework 119

Framework Reporting Tools Technical Review Systems Review 119

The Product Guy

SEPTEMBER 27, 2016

In our a recent live stream from one of our mentors of The Product Mentor , Ian Moulton, lead a conversation around “Conducting User Research”. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Signup to be a Mentor Today! View the live stream….

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Product managers carry out market research, lead product discovery , oversee the development teams as they are working on the solutions, and coordinate the product launch. Check out our list! Are you ready to jump in?

Feedback Software 75

Feedback Software Analytic Tools Research Software User Testing 75

Mironov Consulting

NOVEMBER 15, 2023

  Every customer conference and AMA starts with questions about AI.  That’s driving tremendous urgency to put AI products or features into our roadmaps, whether they are of high value to our actual end users or not.    After all, any sufficiently advanced technology is indistinguishable from magic.

Data Visualization 75

Data Visualization Artificial Inteligence Technical Review User Testing 75

ProductPlan

NOVEMBER 10, 2020

Marketplaces like Amazon and eBay have built such outstanding online shopping experiences that consumers now take these experiences for granted. Fluency in eCommerce tech. The overall user experience of an eCommerce website or app consists of many technological components. What Is An eCommerce Product Manager’s Product?

Research Software 92

Research Software Feedback Software Reporting Tools Technical Review 92

Mind the Product

NOVEMBER 14, 2017

Do product companies conduct due diligence to understand their channel partners before seeking alignment? Let me clarify that by channel partner I mean a large ecosystem of value added resellers (VARs), solution providers, service providers/managed service providers and systems integrators (SIs). Competition and Perceived Value.

Technical Review 74

Technical Review Systems Review Analytic Tools Research Software 74

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Lenny Rachitsky

APRIL 9, 2024

Furthermore, soft skills like product sense, communication, creativity, and being the glue that enables a team to operate at their very best will become even more important (and a differentiator among companies). It is our job to create computing technology such that nobody has to program. Think about it—what is AI best at?

Data Visualization 120

Data Visualization ChatGPT Research Software Product Management 120

UX Studio

MAY 30, 2023

It is through design that we communicate with our users, either in proper words or with visual clues. Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. Mobile payment systems are a good example of this. How can we make users feel safe regarding products and services?

UX 96

UX Reporting Tools Research Software Data Visualization 96

Imaginary Cloud - Design

JULY 30, 2020

Unless you have been living under a rock for the last few years, it's unlikely that you have never come across User Centered Design (UCD). If you're building a web or mobile app, you might feel that the recipe for success is to follow a User Centered Design approach. Or do you really want your product to be user centered ?

User Testing 91

User Testing Feedback Software Research Software Customer Experience 91

ProductPlan

AUGUST 23, 2022

No matter how you define product management, customers should always be at the center of things. Product managers try to solve customer problems, address customer pain points, add value for customers, etc. Empathy in product management spans wider than seeing which buttons customers click. Scope of product.

User Testing 52

User Testing Research Software Feedback Software Product Management 52

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Evaluation.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Sachin Rekhi

APRIL 12, 2020

In Silicon Valley, we've become well-versed in the importance of finding product/market fit as the most important early pursuit for any new product or startup. While this obsession with product/market fit is warranted since it remains so elusive, it is necessary but ultimately not sufficient for building a significant and enduring business.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Dear Strategy

OCTOBER 15, 2018

Dear Strategy: “What are the strategies that a Tech Product Manager can use to predict competitive movements, innovations, and/or changes in business strategy?”. . With that said, what makes this question a little bit different is that the subject here has specifically to do with the technology space. Let’s take a look at an example….

Technical Review 53

Technical Review Technology Strategy User Testing 53

Intercom, Inc.

APRIL 23, 2018

When building your products, the security and privacy of your customers’ data needs to be a top priority. The EU’s General Data Protection Regulation (GDPR) is a major regulatory change that will affect all companies with EU customers or users – and because it applies to companies no matter where they may be, it has a truly global reach.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Alchemer Mobile

JULY 16, 2019

Consider these scenarios for a moment: Scenario 1 : Supermarket giant, Tesco launches a mobile app for customers. It serves the purpose of a virtual grocery store for customers who are time-pressed to go and shop physically. Scenario 3: Using futuristic technology can pay handsomely. The results?

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

Valerian Tech

MAY 30, 2023

Efficient data analytics allows e-commerce companies to gain valuable insights into customer behavior, optimize their operations, and make informed business decisions. Understanding Customer Behavior Data analytics enables e-commerce businesses to gain deep insights into customer behavior and preferences.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

Userpilot

OCTOBER 27, 2021

But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. WalkMe provides better user analytics and customer support. Create basic user segments with branching walkthrough experiences.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Innovatemap

JUNE 9, 2020

In addition to the savings OurHealth provides at the business-level, employees enjoy benefits such as having clinics near their workplace or community, customized wellness programs, and improved health outcomes. The Technical Task. There were many technical solutions needed for what might appear to be a simple task.

Technical Review 52

Technical Review Fractional CTO Systems Review Healthcare 52

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. Akiko, a UX researcher from Btrax, interviewed Nondo and separated her interview into two articles.

Research Software 52

Research Software Technical Review UX Data Visualization 52

Mind the Product

APRIL 27, 2017

Some are moving away from detailed, written product requirements documents (PRDs), while others are using shorter write-ups, user stories, or jobs-to-be-done formats. Different written and visual methods can be used to detail problems that target user experience as pain points. Eric Ries, in his post “What is customer development?

Framework 112

Framework User Testing Research Software Feedback Software 112

Intercom, Inc.

MARCH 12, 2020

What hasn’t changed is people’s innate desire to be treated as the valued customers they are while having their problem solved. What has changed, however, is the underlying technology that powers these interactions and, ideally, makes them a lot smoother than the bygone days of toxic hold music. Take chatbots, for example.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. How do you notify your employees of a known service incident when they cannot access Teams or Outlook?

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Roadmunk

SEPTEMBER 21, 2017

I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader. However, Marc argues that it’s actually market knowledge (or “user empathy”) that’s likely the determining factor for your startup. 12 things about product-market fit.

Article 81

Article User Testing Product Research Technical Review 81

The Product Guy

OCTOBER 25, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Intercom, Inc.

MAY 16, 2019

To differentiate yourself in a crowded market, ease of use is only part of the equation. It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform. Sometimes the uncomplicated product is the best product, because it’s not boring to the customers who are feeling pain.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Amplitude

DECEMBER 6, 2020

If all users of your audience were exactly alike, your customer lifecycle and tech stack would be simple: . You’d only need one marketing channel to find your users. In doing so, you’ll be able to unlock other hidden user personas that you hadn’t accounted for previously. What is the Customer Lifecycle?

Customer Experience 59

Customer Experience Analytic Tools User Testing User Friction 59

ProductPlan

OCTOBER 3, 2019

You’re burning cash and daylight, building up a legacy of technical debt and features that aren’t moving you in the right direction. If there was a simple test for bad product strategy most companies would happily use it. You don’t know your customers. Their pedestrian people-mover was amazing (and amazingly expensive) tech.

Weak Development Team 56

Weak Development Team Product Strategy User Testing Strategy 56

Userpilot

OCTOBER 28, 2020

If you haven’t had a chance to read the first one, here’s what we covered: Product tours are a central part of self-serve SaaS onboarding , which need to drive user activation. Using the unique Driven Actions system (pictured above) you can set action triggers for different elements of the tour. Easy to use user interface.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Centercode

AUGUST 27, 2019

If you’ve attended a QA or testing conference recently, it seems as though manual testing is a dying discipline. Due in part to the speed of development, test automation, and artificial intelligence, a greater proportion of test management is now influenced or even controlled by developers.

Artificial Inteligence 49

Artificial Inteligence Research Software User Testing Technical Review 49

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. Initial user research. Takeaways: our tips to reduce churn rate.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Under 10 Consulting

DECEMBER 28, 2019

Review the corporate pitch. Perhaps the fastest way to get up to speed on your company and its role in the industry is to review the product and corporate slide decks. Take time to review the latest thinking in your industry. Fill out your technical expertise. Review them all. Review the product roadmap.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

The Product Guy

JANUARY 31, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60