Intercom, Inc.

JULY 16, 2019

Almost every software company today has some kind of incident response process to help them navigate major service outages. Over the past few months, we’ve been working on solidifying our incident response process and documentation. Resolution : The incident is resolved, and follow-up actions like an incident review occur.

Technical Review 215

Technical Review Software Review Document Engineering 215

Atlassian

JANUARY 21, 2022

Now more than ever, performance reviews provide an important opportunity to launch candid conversations about future goals. By sharing the written review ahead of time, managers can set the foundation for positive communication. And somehow, so do performance reviews. Frame your suggestions positively.

Software Review 123

Software Review User Testing Construction Product Research 123

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

The Product Coalition

JUNE 28, 2022

A look into the top protocols based on the Scortik rating and review platform. NET, Delphi and Dart to help developers code in the language they are most proficient in. Documentation: Scortik rates protocols on whether they have proper documentation related to APIs, node setup, skeleton code and validator nodes.

Reporting Tools 145

Reporting Tools Research Software Software Review Technical Review 145

UX Planet

OCTOBER 28, 2024

Why we never hired another designer After hiring our first designer — who, of course, was a generalist — we found ourselves in a curious position: Some days, it felt like we needed more designers, but on other days, we couldn’t quite justify why. As a bonus — start documenting key UI patterns, e.g. where a toast message should appear etc.

Research Software 94

Research Software Analytic Tools Data Visualization Web Development 94

Intercom, Inc.

APRIL 2, 2018

The code you’ve spent so much time on never ships. We abstractly know that feedback is supposed to be a positive thing, but in reality our egos are fragile. Write/update your documentation. Questions are asked: is this really the best approach? You have sign-off, though. You stay the course. You had sign-off, though.

Technical Review 219

Technical Review Feedback Software Software Review Systems Review 219

Product Innovation Educators

JULY 15, 2024

For software and SaaS products, development and lifecycle management often overlap. For example, a software product’s lifecycle might be quite different from a medical device’s lifecycle. In regulated industries like healthcare, the product lifecycle often faces more constraints due to rules and regulations.

Feedback Software 233

Feedback Software Research Software User Testing Customer Feedback 233

Product Talk

JUNE 19, 2024

Tweet This So I want to take some time to review why we do discovery. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services. We interview so that we can learn how we can positively intervene in their lives. We aren’t overly positive about everything.

Generative AI 337

Generative AI Product Research Feedback Software Analytic Tools 337

The Product Guy

FEBRUARY 27, 2018

Due to the heavy globalization of the tech sector – a challenge at once propagated and mitigated by improvements in videoconferencing and file sharing software – product management can now involve setting priorities for developers across the world as well as around the office. and one engineer in Iceland. More About The Product Mentor.

Engineering 252

Engineering Weak Development Team Technical Review Software Review 252

The Product Coalition

JULY 8, 2021

It means that NLP can be applied to consumer texts, such as surveys, social media posts, contact forms, emails, or call transcripts, to gauge the consumer attitude (positive, negative, and natural) toward specific financial products or the bank in general. COIN recognizes and extracts key insights from the contracts which J.P.

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

The Product Coalition

MARCH 15, 2021

with very little effort but a huge amount of diligence and thought, and you can do it in 15 minutes if you have access to all the research already. Who The most critical part of any software company is being crystal clear about who you are solving the problem for. and we are here to solve them using the software. That’s our job.

Development Team Review 193

Development Team Review Research Software Product Research Reporting Tools 193

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. Styling requires coding. Source: userpilot.com. Pros of Userpilot. Cons of Intercom.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

The Product Coalition

JUNE 28, 2020

Fast forward to a month after, I had completed the documentation and we’re ready to build our first tech product. It was supposed to be an in-house product to deploy digital Ads for clients but my documentation was tampered with along the line and the product became a B2B (Agency to Client/Agency to Ad Channels/DSPs) model.

Data Visualization 136

Data Visualization Technical Review Software Review Product Management 136

Imaginary Cloud - Design

APRIL 29, 2021

Do web designers code? However, the everyday use of the term "web development" typically refers to coding or writing markups and does not often include design aspects. It often does not since it is a term that professionals usually use to describe writing code, markups, and overall more back-end development-related tasks.

Research Software 142

Research Software Software Review Development Web Developers 142

The Product Coalition

MAY 19, 2022

A warehouse management system combines software, specific devices (for example, data collection terminals with a scanner), and IoT sensors to track inventory information. The type of application is negotiated with a logistics software development company before the start of the project. What is a warehouse management system?

Analytic Tools 147

Analytic Tools Systems Review Data Visualization Software Review 147

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

The Product Coalition

APRIL 13, 2022

Electronic Signatures to manage Total Loss Background I am sure most of us have signed a document electronically. Paper documents can add over ten days. How much is the organization saving annually due to the offering? Subsequently, a second partner to automate documents that needed to be physically printed ( secure documents).

Framework 156

Framework Software Review Technical Review Document 156

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? billion in 2020 to $307.3 billion by 2026. billion by 2026.

Feedback Software 165

Feedback Software Research Software Reporting Tools User Testing 165

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Product Innovation Educators

DECEMBER 2, 2019

One trend I see is that instead of using data analytics to give ourselves internal insights that we then hard-code into our applications, we’re using AI to build data analytics into the products themselves, such as using natural language processing to spot trends in long-form text documents. Any model will have some mistakes.

Data Visualization 31

Data Visualization Weak Development Team Analytic Tools Software Review 31

The Product Coalition

FEBRUARY 14, 2023

What are the most important skills to learn for an entry-level position? Tip 2: Case Studies Case studies are a document or a presentation that showcases your problem-solving skills. Case studies focus on thought processes, ideation, documentation & problem-solving. Can you tell me more about your experience?

Customer Experience 158

Customer Experience Analytic Tools Feedback Software Product Management 158

The Product Coalition

APRIL 25, 2022

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration. Explore is where it gets fun.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

The Product Coalition

FEBRUARY 1, 2021

If your organisation isn’t where it needs to be, the Harvard Business Review provides a helpful 2×2 grid for grading your organisation’s approach to quality management, and a pathway for improving it. Code Reviews VI. This practice is about testing the software that has been developed. Product Prioritisation IV.

Software Review 137

Software Review User Testing Reporting Tools Systems Review 137

Arkenea

JUNE 20, 2025

At Arkenea, we understand that successful EHR revenue cycle management implementation requires more than off the shelf software solutions. Manual errors can be significantly reduced by automating billing and coding processes. Additionally, EHR RCM can also enhance patient satisfaction.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

The Product Coalition

SEPTEMBER 29, 2022

One catalyst for this scenario is when a colleague leaves, or changes positions. Another impetus is when you permanently inherit some of their products or features due to an organizational or strategic change in hierarchy. Or, you have switched positions, so you move on from your other responsibilities. Dependencies. Developers.

Product Management 148

Product Management Product Manager Product Research Data Visualization 148

The Product Coalition

NOVEMBER 26, 2024

However, I hope you’ll enjoy the opportunities I’ve uncovered below, which in summary is best positioned as this… AI/ML and BCI will come together to give us revolutionary new ways to interact with our computers , and all of that opportunity begins now, in the software space. billion market value, headed to $5.1

Research Software 140

Research Software Marketing Technical Review Software Review 140

Userpilot

MARCH 17, 2025

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs. It also provides a resource center for managing support documentation.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

UX Planet

JUNE 30, 2025

billion in AI in 2024, making it the second-largest industry for AI spending (after software/IT services at $33 billion and ahead of retail at approximately $25 billion). Together, software, banking and retail account for 38% of the global AI spend. These are significant positive outcomes. 45%, while the UK was at 29% usage.

Data Visualization 75

Data Visualization Banking Reporting Tools Analytic Tools 75

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. It provides a floating panel that reports on the identity of the section that the mouse is over, along with its font, text, color, background, box, positioning, and effects attributes. Coding Chrome Extensions For Developers – How to Do It!

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Product Management Lessons from the Trenches

DECEMBER 17, 2018

whether spoken by a person or written in a document or message?—?and automatically extracting structured information from unstructured documents. assigning a piece of text or document to one or more categories that can make it easier to manage or sort. Document Summarization?—?creating NLP tools take unstructured data?—?whether

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

Sachin Rekhi

MARCH 1, 2020

When I started writing 11 years ago, I did so the same way most people do: by opening a blank document and typing my thoughts on the page. Having such focus has also enabled me to create a unique positioning within the minds of my readers. Book reviews. Now with 150+ essays published with over 1.5 Editing for clarity.

Data Visualization 198

Data Visualization User Testing Customer Feedback Software Review 198

Userpilot

MAY 30, 2025

Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views. Appcues: Best mobile-first onboarding software with strong UI patterns. Starts at $299/month for 2,000 MAUs. on mobile).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Product Innovation Educators

AUGUST 14, 2023

Product management is concentrated on the creation of customer value from which you’re then in a position to derive business value. The pod concept has become the de facto way of doing software development these days. 12:41] How can leaders better communicate strategy? 12:41] How can leaders better communicate strategy?

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

nulab

SEPTEMBER 2, 2022

But even in those cases, offboarding can be an opportunity to turn a potentially negative situation into a positive one. Being supportive can prevent hard feelings and ensure the departing employee remains a positive ambassador for the company. Review contracts and NDAs. Why you need an offboarding process. Notify the team.

Weak Development Team 104

Weak Development Team Software Review Feedback Software Document 104

The Product Coalition

MAY 14, 2021

For instance, in India or some other Asia countries, software outsourcing services are currently vibrant and prospective. Five years ago, HTC, a Taiwanese smartphone producer, took a high position in the market, which threatened many competitors. Case 2: market share of main competitors is falling with market demand remains.

Reporting Tools 153

Reporting Tools Strategy Technical Review Marketing 153

TechEmpower - Product Management

MARCH 4, 2024

This shift allows business to reallocate human resources to more complex and strategic roles, or eliminate those positions entirely. In the sphere of software engineering , AI is pivotal for corporate IT by automating coding, optimizing algorithms, and enhancing security to boost efficiency and minimize downtime.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. Product managers are uniquely positioned at most tech companies at the center of a very large wheel, unlike really any other role at the firm.

Data Visualization 145

Data Visualization Weak Development Team Technical Review Reporting Tools 145