The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time.

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Userpilot

MAY 17, 2022

Are you a product manager looking to add enhancements to your existing product and improve engagement ? But what is a product improvement? There will always be changes, updates, and improvements that need to be implemented to improve user experience and keep products competitive. What is a product improvement?

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Feedback Software User Testing Product Research Customer Feedback 98

Userpilot

APRIL 27, 2021

We hate to admit it, but there isn’t one product that is going to increase your conversion rate and reduce your churn magically. Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! Why Is SaaS Onboarding So Important? What Are SaaS Onboarding Tools?

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Alchemer Mobile

SEPTEMBER 3, 2020

This summer, our team looked at how COVID-19 has impacted mobile app usage patterns by industry. Key findings from our research include: Looking at DAU over time is the best way to understand drastic changes in app usage. For apps in the hardest-hit industries, DAU is down 60-75%. Higher frequency of app usage.

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Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Meet your target users and get feedback. What words do they use?

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Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Focus on their JTBDs, pain points , and gains from using your product. Userpilot is a product growth platform.

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Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business. Use feature tagging to track feature usage.

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The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. If used in the right manner, this API can help apps greatly in improving their ratings.

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Agile Velocity

MAY 3, 2024

Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture. Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution.

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Userpilot

JUNE 28, 2022

In the busy, competitive world of SaaS products, there’s something that can give product managers a serious advantage: prototype testing. Being able to quickly build, launch, see how something lands, and learn lessons is a fantastic way to gather meaningful user feedback. What is prototype testing?

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Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

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Analytic Tools Feedback Software Research Software Onboarding KPIs 98

Product Innovation Educators

MARCH 11, 2024

The Discover, Analyze, Create, Develop Design Thinking Framework for product managers You’ve heard about Design Thinking or even tried it. It is a simple-to-understand tool for solving problems, developing strategy, and most commonly for us product professionals, for developing a new product or service.

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Usersnap

JUNE 18, 2020

This article is brought to you by Usersnap , a user testing tool that helps you to communicate visually. The methodology of User Acceptance Testing (UAT) is pretty straight-forward. The implementation itself requires some in-depth knowledge on the available types of User Acceptance Testing, though. And practically.

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User Testing Product Research Feedback Software Customer Experience 105

Userpilot

JUNE 1, 2022

When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. It is important as it helps your product team focus on specific outcomes, get valuable business insights, and predict ROIs with more accuracy.

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Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 104

Usersnap

JUNE 30, 2022

Product-led growth (PLG) is a model that is user-centric and user-focused. Customer acquisition, expansion, conversion, and retention are product-driven instead of sales-driven. What we’ve seen is that a product-led growth strategy can increase business retention by improving customer experience. Luckily, you’re not alone!

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Feedback Software Research Software Analytic Tools User Testing 52

Gainsight

DECEMBER 27, 2019

With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019. Top 10 Product Experience Blog Posts of 2019. Product Metrics Your Board Members Care About. The Beginner’s Guide to Product-Led Growth Metrics. The role of the board is changing.

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Customer Experience Article Feedback Software Analytic Tools 97

Revulytics

SEPTEMBER 7, 2017

But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Product Innovation Educators

JANUARY 4, 2021

Insights on roadmaps, metrics, OKRs, and more for product managers. In a few weeks, the name will change to Product Masters Now. You don’t need to do anything to keep listening, but I want you to know the name change is coming—The Everyday Innovator will be renamed to Product Masters Now. . What is the solution?

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Feedback Software Data Visualization Customer Feedback Customer Experience 101

ProductPlan

JUNE 8, 2021

After reading a blog or a book or attending a conference or talk on product management, I’m always excited to try out the new processes and frameworks I’ve learned about. Most importantly, I wanted to invest our time in something that will stick and make us all more productive and efficient product teams. Meaningful.

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Product Research User Testing Research Software Feedback Software 97

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Download The Ultimate Guide to Conversational Support.

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Data Visualization Onboarding KPIs User Friction Product Research 201

Usersnap

MARCH 16, 2023

So grab your bucket of popcorn and oversized drink and let’s help you apply the same concept to your product!” Customer feedback is crucial to providing the best experience that users need. Customer feedback is crucial to providing the best experience that users need. There’s no more manual data entry required.

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Feedback Software User Testing Customer Feedback Customer Experience 52

Gainsight

SEPTEMBER 1, 2021

The product growth wave is swelling, and it’s poised to slam into SaaS companies of all types. This product-focused approach isn’t just changing how SaaS businesses sell; it’s redefining the way the whole company operates. Ready to start riding the product growth wave? What is product growth?

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Analytic Tools Feedback Software Product Research User Testing 52

Alchemer Mobile

DECEMBER 31, 2020

Despite the wild ride that 2020 was for all of us, our team here at Apptentive continued to produce high-quality content for product managers, mobile marketers, and C-suite executives interested in digital transformation. Here are our top-read articles, most-watched videos, and highly-downloaded guides from the past year.

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Product Innovation Educators

SEPTEMBER 13, 2021

What one product manager learned about understanding customers. Today we are talking about the journey from software developer to product manager and some key challenges encountered as a product manager. She is the VP of Product at Tel Aviv-based Lightrun. Summary of some concepts discussed for product managers. [1:41]

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Research Software Feedback Software Product Research User Testing 89

Product Innovation Educators

JANUARY 3, 2022

How product managers can use the Modified Agile for Hardware Development Framework. Many teams have tried adopting Scrum for developing hardware products, not always successfully. Dorian has a deep background in product development, starting in engineering and then moving to business leadership roles.?

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Agile Development Feedback Software User Testing 112

Product Talk

SEPTEMBER 9, 2020

I first met Petra Wille, a fellow product coach, at Mind the Product and was immediately impressed with her work. While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. I’m here with Petra Wille, who is also a product discovery coach.

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Product Innovation Educators

OCTOBER 18, 2021

How product managers can make innovation everyone’s job. He is Professor of Technology Management and Professor of Asian Business and Comparative Management at INSEAD. His research centers on innovation and how organizations innovate. Summary of some concepts discussed for product managers. [1:49]

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Research Software Feedback Software User Testing Construction 94

Usersnap

NOVEMBER 6, 2020

Did you know that technical issues are the number one reason people delete apps off their phones? More than 90% of the downloaded apps are deleted after one use. Also, you need to make sure that you get the right hosting platform so that your website’s performance experience no lags. That’s right! This is why UX matters.

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Userzoom

APRIL 17, 2018

We KNOW that a good UI is based on research, testing and slow, methodical improvements – not looking at a competitor’s site and saying “ooh, that’s pretty, I’ll steal that!”. How do we build an app for multiple use cases? In terms of visual design, we’ve already polished the popular apps to the moon and back!

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Research Software Feedback Software Analytic Tools User Testing 107

ProductPlan

NOVEMBER 9, 2020

Customer feedback is the lifeblood of customer-centricity. It’s impossible to create and improve products without understanding customers’ experience, especially when customers have unengaged and do not provide feedback. However, a more representative sample will legitimize the feedback you receive.

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User Testing Customer Feedback Customer Experience Feedback Software 98

Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software. The solution has a name: software usage analytics. The solution has a name: software usage analytics.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 66

ProductPlan

MARCH 1, 2023

What is Product Planning? Product Planning is researching, making decisions, and taking action to develop a successful product. The importance of product planning Product planning is woven into everything product managers do. You’ll answer questions like: What things frustrate our persona regularly?

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The Product Manager Coach Blog

JANUARY 23, 2024

You’ve just landed a new product manager role, and the mix of excitement and nerves is palpable. Starting a new product manager job is not just about a change in your job title; it’s a defining moment in your professional journey. He needed to establish trust to lead and drive his product effectively.

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Product Innovation Educators

JANUARY 30, 2023

Insights from an innovative Design-Thinking program Today we are talking about Design Thinking through the lens of a unique new program at the University of Wisconsin that is teaching product design from a multiple-discipline perspective. The framework we used was from the Stanford d.school.

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User Testing Education Customer Feedback Product Research 92

Intercom, Inc.

FEBRUARY 1, 2022

Support tools, like chatbots , can help you with your personalization strategy by automatically gathering rich context about each customer, such as their plan, transaction history, or previous queries. At Intercom, we use a framework called the Conversational Support Funnel to deliver efficient, personal support to our customers at scale.

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User Testing Customer Experience Data Visualization Customer Feedback 118

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning. But the mission includes a twist.

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