Roman Pichler

JULY 20, 2016

Whenever you are faced with an agile, dynamic environment—be it that your product is young and is experiencing significant change or that the market is dynamic with new competitors or technologies introducing change, you should work with a goal-oriented product roadmap, sometimes also referred to as theme-based. 2 Do the Necessary Prep Work.

Roadmap 372

Roadmap Agile Technical Review Weak Development Team 372

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. In addition, many don’t have the strategies, talent, and culture needed to succeed. But they’re facing big barriers.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. Ben has led successful technology products for the last 25 years. He

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

Roman Pichler

AUGUST 15, 2023

Listen to the audio version of this article: [link] 1 No Strategy The first and most crucial mistake is to have no product strategy at all. As there is no strategy, objectively assessing the impact of the requests is virtually impossible. The strategy is therefore either too big or too narrow.

Product Strategy 270

Product Strategy Strategy Research Software Customer Experience 270

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Signup to be a Mentor Today! View the live stream….

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Folding Burritos

FEBRUARY 13, 2018

The reason is simple, when you think about what each type of communication is for: High-level decision-making is about discussing the big picture, setting our product’s strategy. Another reason is that people from outside of Tech don’t really like / know / want / remember to go to JIRA and Confluence. Progress / Status.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Product Innovation Educators

NOVEMBER 14, 2022

Prior to Tango, Ken spent most of his career in the Bay Area at Uber, where he held roles in Launch Operations, Data Science, and Product Strategy. . I met my co-founders, Brian and Dan, at Harvard Business School. [7:48] How do you think about the strategy for getting attention for a new product launch?

Product launches 254

Product launches Development Team Review Technical Review Customer Feedback 254

Product Innovation Educators

MAY 22, 2023

Then when I heard his backstory in technology leadership roles at Xerox and Experian and the challenges he encountered with product roadmaps, I was eager to invite him to be a guest on this podcast. As the title of this episode conveys, our discussion will weave together topics for aligning customers’ needs and business strategy.

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

Alchemer Mobile

MARCH 22, 2022

As such, employees will feel more and more empowered leveraging technology to deliver better guest experiences and feel more empowered and happy to work in a well-run restaurant,” – Chris Comparato, CEO of Toast. Data included: Ratings and reviews. Download the full 2022 Benchmark Report here. Ratings and reviews.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

Alchemer Mobile

OCTOBER 14, 2021

What strategies do you use to prioritize your product roadmap? About Ian: Ian Hassard is the senior manager of product management at Auth0. “What’s interesting on our side is the Auth0 thought process and philosophy is every company is a tech company or it’s fast-becoming a tech company.

Technical Review 245

Technical Review User Testing Data Visualization Product Management 245

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Enhanced customer satisfaction (58%).

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

Userpilot

APRIL 16, 2025

You must find the right balance of strategies that bring immediate results while driving long-term product growth. A mobile app conversion rate (CVR) tracks the percentage of your app's users who took a desired action, such as: Downloading your app. Collect user reviews and testimonials. What is an app conversion?

Feedback Software 66

Feedback Software Analytic Tools User Testing Data Visualization 66

Product Innovation Educators

OCTOBER 3, 2022

6:11] What technical skills have you found helpful for your CPO role? You have to understand finance, technology, and customers. On the technical side, for me it’s been learning by hook or by crook. I’m a regular reader of Stratechery , which is about the strategy of technology.

Technical Review 251

Technical Review Research Software Finance User Testing 251

Product Innovation Educators

NOVEMBER 30, 2020

We’ve had an introduction to the body of knowledge in episode 307, explored strategy in episode 309, and today we explore portfolio management. . Steve has over twenty years of professional experience in product management and related roles for some of the world’s largest industrial technology companies.

Systems Review 293

Systems Review Technical Review Product Management Product Manager 293

Intercom, Inc.

AUGUST 21, 2019

Some 84% of people trust online reviews as much as a personal recommendations, reason enough why every business should be concerned with who reviews their product and what they have to say about it. What do we mean by the term “review sites”? Not all review sites are made equal. Peer review sites.

Software Review 172

Software Review Technical Review Reporting Tools Research Software 172

Alchemer Mobile

FEBRUARY 2, 2021

As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? A certain amount of downloads? They focus all of their time and resources on building a great app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

MARCH 30, 2025

5 Engagement Churn rate Identify reasons for user abandonment and implement strategies to reduce loss. 6 Acquisition App downloads Track initial user acquisition and measure marketing campaign effectiveness. 9 Revenue In-app purchase conversion rate Measure the effectiveness of in-app monetization strategies.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

Alchemer Mobile

NOVEMBER 9, 2022

If you can’t explain what makes your favorite apps great from a technical, marketing, and product perspective, chances are you have some learning to do. Due to its murkiness, there are a few common myths that plague product management across industries and company size. To read about all 12 product management myths download this guide.

User Testing 246

User Testing Feedback Software Technical Review Product Management 246

Product Innovation Educators

JULY 4, 2022

From there, if we’re getting into a brand new category, we follow a fast-follower strategy. Wyze’s tagline is to make great technology accessible. 12:08] How did the community become a core aspect of Wyze’s strategy? Click here to download the Action Guide. Our CEO calls our community the crown jewels.

Artificial Inteligence 284

Artificial Inteligence User Testing Feedback Software Customer Feedback 284

Alchemer Mobile

JUNE 12, 2019

Only 25-40 percent of new customers re-launch apps a week after download. And how do you know those customers are actually using your app as opposed to just forgetting it’s downloaded on their device? Instead of focusing on downloads and installs, retention rates are the best indicator of app success. stars to four stars.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

The Product Guy

APRIL 4, 2017

He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Jonathan Berg Director of Product Management, Schoology.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions. Sound familiar?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Coalition

APRIL 20, 2023

In the next five years, around 48% are interested in employing AR and other metaverse technology to shop. Is it time to embrace augmented reality applications for your business’s commerce strategy? With the advancement of technology, we are beginning to realize the promise of augmented reality apps.

Technical Review 148

Technical Review Reporting Tools Vision Software Review 148

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Companies already use this tech novelty for authentication and expediting transactions.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Roman Pichler

JUNE 10, 2024

These might include acquiring new users, reducing churn, increasing engagement, improving conversion, and reducing development time and cost by removing technical debt. You can download the infographic by clicking on it.) 5] Step 3: Review the Approach At the end of the three months, review how the new approach has worked for you.

Roadmap 241

Roadmap User Testing Customer Experience Workshop 241

The Product Coalition

FEBRUARY 15, 2021

Download the Scrum Guide 2020 Reordered for Free How to Make ‘Agile’ Work in Startups Then? Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? Becoming an agile organization is a tedious, lengthy journey.

Agile 195

Agile Startups Technical Review Software Review 195

Intercom, Inc.

FEBRUARY 10, 2022

So, we decided to host a webinar with three customer support experts and ask them what the biggest trends in customer support are and how they plan to tackle them – from budget cuts to increasingly disconnected tech stacks to employee burnout and turnover. Today’s episode is a roundup of some of those conversations. Doing more with less.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211

Intercom, Inc.

MAY 20, 2020

Just as we’re adapting our business strategy and plans , so are our customers – and they’re looking to us for guidance. Integrations: What other tools are in their tech stack? Bonus: Download this example template to use for your internal handoffs. Assuming you and your customer share the same level of technical knowledge.

Customer Experience 223

Customer Experience User Friction User Testing Technical Review 223

Product Innovation Educators

NOVEMBER 27, 2023

She is a strategy execution specialist, scaleup mentor, and co-founder of FutureBuilders Group, a network of Organisational Development specialists. That might mean a new strategy, new sales approach, or a new marketing approach. Digital transformation has been around as long as digital technology has.

Weak Development Team 278

Weak Development Team Reporting Tools Product Research Research Software 278

Product Innovation Educators

JULY 17, 2023

Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy. On the other hand, there are all kinds of new technologies like AI, biosciences, and new opportunities in the medical field. Click here to download the Action Guide.

Telecommunications 255

Telecommunications Research Software Feedback Software User Testing 255

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What is live streaming?

Feedback Software 178

Feedback Software User Testing Technical Review Data Visualization 178

Alchemer Mobile

MARCH 17, 2020

In 2020, PMs play a massive role in product strategy and determining the overall customer experience. Due to rapidly-changing technology, customers have high expectations for the products they use. Product managers are now being seen as leaders within their organizations rather than independent contributors. That’s a big deal.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

The Product Coalition

SEPTEMBER 2, 2021

Source: Executium on Unsplash During these tough economic times, many financial innovations were born as the crisis demanded shifts in current business strategies and consumer journeys. These fintech companies and startups have earned a spot on this list due to their impressive technology and socially conscious approaches to finance.

Analytic Tools 141

Analytic Tools Data Visualization Artificial Inteligence Startups 141

Productside

MARCH 24, 2025

Heres what we learned about the difference between finding and refining product-market fitand how to align your teams, avoid hype-driven strategy, and unlock real growth. Rachel eventually launched her own IoT startup, worked in health tech and long-term care, and made the leap to AI-powered B2B SaaS. Her throughline?

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

Gainsight

AUGUST 24, 2020

Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. . You can also listen to the recording here or download the presentation here. . Onboarding workflow.

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Roman Pichler

FEBRUARY 6, 2018

The development team and stakeholders then use these goals to determine the work they have to do—be it creating a marketing strategy, investigating a new technology, or preparing the distribution channels. You may want to download my decision-making chart to select the right decision rule.).

Weak Development Team 176

Weak Development Team Technical Review User Testing Workshop 176

Alchemer Mobile

AUGUST 25, 2020

We’re seeing companies hire Chief Experience Officers and Chief Customer Officers to help lead innovation and strategy around the customer experience. In 2020, PMs play a massive role in product strategy and determining the overall customer experience. You don’t need a technical degree to be a strong PM.

Technical Review 130

Technical Review Product Management Product Manager Software Review 130