Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

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Feedback Software Research Software Reporting Tools Onboarding KPIs 95

Gainsight

APRIL 4, 2023

Technology can be a force multiplier when it comes to helping people and businesses perform at higher levels. However, whether you’re adding capabilities or eliminating extra steps in a process, technology always brings about some sort of change. Previously, their TAM organization operated out of several systems.

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Research Software Customer Experience User Testing Leadership 52

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

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Analytic Tools Research Software Feedback Software Data Visualization 52

Userzoom

MAY 12, 2020

A 2019 survey identified that 59% of healthcare organizations still lacked a well-defined digital strategy. You can download the complete ebook below…. Download ebook. Trackers, cookies, web analytics, and other tools can slow down site performance during heavy traffic.

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Healthcare Analytic Tools Research Software User Testing 95

The Product Coalition

JULY 18, 2021

Creating a product strategy is almost never a matter of answering a few simple questions and figuring it out. They have a solid business but realized that the growth potential there is limited so they pulled me in to help them redefine their vision and strategy. You see, when it comes to product strategy, there isn’t a right answer ?—?the

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Product Strategy Strategy Research Software Technical Review 182

Alchemer Mobile

OCTOBER 14, 2021

What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? And the only way you can combat that is having your research lined up and being able to combat that with real-world data to support or disprove that.” Every industry is starting to adopt technology in interesting ways.”

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Technical Review User Testing Data Visualization Feedback Software 245

Alchemer Mobile

OCTOBER 21, 2021

What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? Previously, he has worked for SaaS companies such as Dropbox and Apptimize. ” What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use?

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Userpilot

FEBRUARY 4, 2023

Fast support, personalized experiences, and feedback collection are all core strategies that can help you wow your customers. When you wow your customers with the right strategies, you create a happier user base and increase the odds of long-term customer success. Userpilot’s self-service knowledge base.

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User Testing Customer Experience Customer Feedback Feedback Software 82

Gainsight

JANUARY 6, 2023

As the business world prepares to weather this year’s economic headwinds, savvy SaaS organizations are doing more than battening down the hatches. They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve.

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Data Visualization Analytic Tools Customer Experience Research Software 52

Gainsight

OCTOBER 13, 2022

The state of the SaaS market right now is stress-testing the growth strategies of all kinds of SaaS companies. . According to recent Gainsight research, The Customer Success Index, 2022 , companies that invested 10% of revenue in customer success saw the highest NRR. . Invest in digital CS.

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Research Software Customer Experience User Testing Customer Feedback 52

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. I worked closely together with Bence (UX researcher and colleague), as well as Xeropan’s CEO and developers.

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Research Software Analytic Tools Feedback Software UX 95

Revulytics

NOVEMBER 3, 2017

Software customers have many choices and high expectations, and as such, even the most established installations could fall to a more agile competitor. As Cliff Condon of Forrester Research makes the analogy in this video , i t’s like being that really intense sports fan, and the customer is your team. “

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Analytic Tools Research Software Customer Experience User Testing 118

UX Studio

AUGUST 8, 2018

The Route4U is an app for people with disabilities which aims to make transportation equally easy for everyone. Enter the Route4U app. The app aims to make a city wheelchair-friendlier with user data, specifically data users supply or directly upload to the platform. Challenges & Solutions.

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Research Software Analytic Tools UX Product Research 81

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. How to Use Product Feedback to Boost Customer Experience. By Usersnap.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

ProductPlan

SEPTEMBER 30, 2021

They know the importance of a prioritization strategy and seek out opportunities to improve upon it. We conduct customer research and stakeholder alignment so we can figure out what matters. Because a prioritization strategy is of crucial importance to any product’s success, many different methods exist. Meaningful.

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Strategy User Testing Product Research Customer Experience 52

UX Studio

NOVEMBER 26, 2018

But by doing the right research at the right time, you can get the information you need to advance. Easier said than done… Is it not just a question of market research vs user research? We wrote this to help you choose the right research methods more easily. How do we combine market research and user research?

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Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

Centercode

JUNE 4, 2019

Experiencing technology firsthand is central to our mission here at Centercode. That’s why when our CEO Luke brought the Oculus Quest all-in-one VR system into the office, we did what any dedicated tech enthusiasts would do: we took turns playing Beat Saber. Was it entirely in the name of research? I’ll let you decide that one.

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User Testing Product Research Research Software Feedback Software 66

Modus Create

JUNE 30, 2021

We had stated that in 2021, transformational CMOs would own product innovation and leverage omnichannel product strategies to not only understand how they fit in the marketplace but transform customer interactions for the better. Let’s reflect on our predictions and see if they have turned out to be accurate: 1. Rise of the Super Boutiques.

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Data Visualization Research Software Reporting Tools Artificial Inteligence 94

Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. How to Use Product Feedback to Boost Customer Experience. By Usersnap.

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Feedback Software Research Software User Testing Analytic Tools 49

Iteratively Blog

MARCH 15, 2020

They're the creators of hugely popular open source tool DBT. Apache Kafka), distributed systems, and much more. ? Data Elixir is one of the top newsletters in the market sharing the best articles on machine learning, data visualization, analytics, and strategy. It’s one of the ace strategies to market your brand.

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Data Visualization Analytic Tools Research Software Technical Review 101

The Product Guy

SEPTEMBER 12, 2017

Guest Post by: David Parmelee, Digital Strategy Consultant. A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. Our app is now integrated with [Maps App X]”?

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Research Software User Testing Analytic Tools Product Research 109

Intercom, Inc.

APRIL 1, 2020

Not just any old scientist, but a medical researcher at the NIH. Creating our own solutions. For those of us lucky enough to be able to work from home right now, figuring out how to set up our desk or which video conferencing software to use are incredibly minor problems given the scale of the pandemic. Zara Burke, Editor.

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Research Software Product Research Data Visualization Government 201

The Product Coalition

JUNE 18, 2023

It took me time to understand that I need to present myself as a product leadership coach and product strategy expert rather than a consultant. I talk about it a lot when I speak about product strategy and in the CPO Bootcamp. Research shows that up until $10M ARR, it’s much easier to succeed without PLG than with it.

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Naming User Testing Feedback Software Weak Development Team 128

Nulab

AUGUST 25, 2021

Whether you’re an Olympic runner, an app developer, or a wealthy big-city bachelor, getting to know what’s going on in the world around you is a smart thing to do. A competitive landscape analysis is a structured way to research your competitors. So you’ve done all this research. Of course, he goes on to eat his words? —

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Weak Development Team Research Software User Testing Customer Experience 86

UX Studio

APRIL 25, 2019

Still, how users react to your brand strategy lies relatively out of your hands. Let’s jump into branding research! It will take you just eight minutes to read this article, you will know about: An “inclusive” marketing strategy. When does the time come for this type of research? A snapshot of tools and techniques.

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The Product Guy

FEBRUARY 3, 2019

How do you conduct customer research and make feedback actionable when your customers vary greatly in their backgrounds? For a great introduction, download Intercom’s Jobs To Be Done eBook. In hindsight, my recruiting strategy was too broad. Passively looking for a new solution. Actively looking for a new solution.

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User Testing Customer Feedback Product Management Product Manager 124

PMLesson's Ace the PM Interview

APRIL 25, 2022

They look at listening trends at both the platform level and the individual user level. Over my career, I've done my best to shape my engineering skills to be able to one day work directly in autonomous vehicle technology. It was an Android tablet at its core and failed to highlight its capabilities beyond reading ebooks.

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Product Marketing Marketing Research Software User Testing 52

Gainsight

OCTOBER 14, 2022

This series is also hosted by Tim Van Lew, Director of Customer Success Strategy at Gainsight. Hayer and Van Lew sat down with Chris Bohle, Director of Value Consulting and Strategy at Gainsight, to talk about all things ROI—specifically how customers see a return on their investment in your solution. Customer Experience .

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The Product Coalition

APRIL 18, 2021

They are always part of a solution to a larger problem. Twiggle’s technology was able to improve the accuracy and relevance of e-commerce search results. The technology was always demonstrated as part of a search engine, and that was what Twiggle’s founders originally thought of delivering as their product.

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Research Software User Testing Leadership Weak Development Team 132

ProductPlan

JUNE 5, 2020

The course covers basics like assessing target opportunities, building software products, and how to launch a great product. Key takeaways include product strategy , user research, and the UX/UI design process. It also promises that PMs will gain “usable skills, tools, and templates you can use when you return to the office.”.

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Certifications Customer Experience Artificial Inteligence Product Management 95

UX Studio

APRIL 16, 2019

Higher revenue and a greater emphasis on design methods in the early stages of development correlate positively and give design a more strategic position in the company’s overall business strategy. Both economic viability and users’ needs and pains drive the solution. Step 4: Design as Strategy. Non-Design.

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Userzoom

OCTOBER 30, 2019

It’s an essential tool in any UX designer’s kit. Your app or site will likely have thousands of users, so it’s not possible for you to cater to all of their needs. However, if you create a fictional character that has lots in common with your customer base and then target your app at them, you’ll likely appeal to most of your users.

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Research Software User Testing Download Customer Experience 68

UX Studio

MARCH 27, 2018

As more and more UX designers and researchers get hired to make products better, we must think about how to best organize them. When someone speaks about UX, they probably mean a union of three disciplines : UX design, UI design and user research. UX Research. Research holds the key to learning about that. Minimized bias.

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The Product Coalition

DECEMBER 11, 2023

With everything you have to do every day, it is so easy to neglect strategy. But much like code, your product strategy also requires maintenance. So they do all sorts of validations and deep analysis processes: market research, business plan, competitive analysis, and so on. And guess what?

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UX Studio

MARCH 8, 2019

Do you have dedicated UX researchers? To get a glimpse, read the blogpost of our product design process in UX studio in our ebook: UX Design for Product Managers. Do they have dedicated UX researchers? When you come to a UX company, you don’t just want an app or website designed. So UX folks introduced UX research.

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Research Software UX User Testing Feedback Software 50

Centercode

NOVEMBER 20, 2019

And with retailers continuing to offer massive discounts, you can bet your bottom dollar that consumers will be spending millions on technology. The Centercode Research Team surveyed over 4000 consumers about their attitudes toward popular tech gifts. Download the Delta Testing 101 Ebook. Customer Validation Beyond Cyber Monday.

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