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This month’s Mind the Product leadership meetup in San Francisco brought together attendees across the Bay Area, from companies big and small. Three speakers joined us to discuss all things leadership during difficult times. Here’s what we learned. Read more » The post Leadership meetup: Leading product teams in times of change appeared first on Mind the Product.
In this ProductTank Auckland talk, Tanya Johnson, VP of product at Auror, advises on how to weave ethics into product management and make sure the products we build have a positive impact on society. Read more » The post Weaving ethics into product management by Tanya Johnson appeared first on Mind the Product.
A self-service customer experience has no downsides. On the customer side, it provides a seamless experience that empowers customers to use your product without any friction. And on the business side, It can help you reduce support costs, improve customer loyalty, boost product adoption, and drive revenue growth. But how do you provide a smooth self-service experience that drives real benefits?
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
The demand for skilled software developers is fierce and continuously increasing, making it a DEFCON 1 priority to retain your top talent. However, with the insanely paced world of tech and start-ups, it can be hard to keep developers happy and engaged in their roles.
Without a clear customer success workflow, your output can easily become chaotic. Since customer success is a relatively new career, CSMs tend to take on tasks from sales, support, and product marketing—which is often more than they can handle. But, if your goal is to engage users and drive success, you better focus on following a solid workflow and only work on the most impactful tasks.
Without a clear customer success workflow, your output can easily become chaotic. Since customer success is a relatively new career, CSMs tend to take on tasks from sales, support, and product marketing—which is often more than they can handle. But, if your goal is to engage users and drive success, you better focus on following a solid workflow and only work on the most impactful tasks.
Becoming a successful product manager requires a unique set of skills and expertise. It involves being able to identify customer needs, understand market trends, and work collaboratively with cross-functional teams to develop and launch successful products. However, the path to becoming a successful product manager can be challenging, and having a mentor to guide you through the process can be invaluable.
It appears that you are comparing Chameleon, Walkme, and Userpilot against each other. Selecting the appropriate product growth platform for your SaaS can be a genuine challenge, and relying solely on review sites may not always be sufficient. To assist you in making an informed decision, we have conducted a comprehensive comparison of the three tools, delving into the specifics of their features, use cases, and primary advantages and disadvantages.
We're thrilled to announce that Exponent has acquired Learn Educate Discover , the popular online platform founded by Sonali Mangal. Learn Educate Discover has long been a go-to resource for professionals looking to explore different career paths, especially in the tech and startup industries. The website provides valuable insights into job roles, networking, and other essential career skills.
After decades of in-person classes, workshops and event keynotes, I'm now offering my first real-time remote course. This is a seminar-style " Product Management Leadership Essentials " course, initially limited to 10 participants. I'll be covering these three topics: Organizing product + development + design teams Creating internal visibility for product work and wins Managing priorities and buy-in with sales/marketing/other execs plus an open AMA/Q&A session for ho
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
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