Tue.Jul 03, 2018

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Customer transitions are funny and exciting beasts in the enterprise product world!

bpma ProductHub

By Saikrishna Chavali – You learn the power of status quo, and the challenges our power users face within their own firms. Product teams at vendors are tripping over themselves trying to get customers to use the latest products and features. But not everybody thinks as such. Not because customers don’t want the “best experience”.

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Growth Mindset in Product Management

Roman Pichler

Embrace a Growth Mindset. Learning something new requires the right mindset or attitude. If you believe that you lack talent or are not smart enough, then you make it hard—if not impossible—for yourself to acquire new knowledge, skills, and behaviours. For example, I never used to think myself as somebody who is good at writing, and I wasn’t particularly good at it at school.

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My Lessons from Interviewing 400+ Engineers Over Three Startups

First Round Review

Engineering leader Marco Rogers (Lever, Yammer, Clover Health) debunks some of the most common recruiting tropes and walks through his four top interviewing practices for startups.

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Effective Storytelling to Motivate and Align Your Team by Anna Marie Clifton

Mind the Product

As product managers, we often talk in data points. For instance, we have X number of monthly active users, we want to grow subscriptions by X amount, this feature is expected to increase logins by X. However, when we start listing out data points, our listeners’ eyes begin to glaze over. As humans, we’re not built to take in and process data points, we’re built to understand the world around us through story.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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What is Product Management, exactly?

BrainMates

According to The Product Management Body of Knowledge, Product Management is: “A discipline that provides managerial focus to products that in turn will generate measurable business benefits.”. Product Managers are often described as “the CEO of the product”. Marty Cagan says the role of the Product Manager is “to discover a product that is valuable, usable and feasible”.

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How to Incorporate Services in Product Companies

Daniel Elizalde IoT Blog

In this episode of the IoT Product Leadership podcast, we discuss how to incorporate services in product companies. This is a very special episode. My guest today is Cesar Gamez, Director of Global Integration Services at National Instruments. Cesar and I have been friends for many years. We’ve worked together and he has been my […]. The post How to Incorporate Services in Product Companies appeared first on Daniel Elizalde.

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Educate your customers through self-help support

The Product Coalition

Support Hero is an advanced knowledge base system for Saas apps. Help Saas app owners to provide more efficient self help resources to their users. Kevin William David interviewed Matic Užmah , CEO at Support Hero to know more. Hi Matic, Let’s get started! So tell us about Support Hero? Support Hero is self-service knowledge base that helps companies educate their clients.

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How Segmented Support Offers Drive Value: A Car Wash Dilemma

TSIA

At the first sign of warm weather, lines at the car wash can get pretty long. Last weekend while waiting to literally and figuratively wash the cold away, I wondered what level of car wash to purchase. There were so many options beyond the basics, and while they may sound exciting and important, I wondered what provided the most value to me. Me, the SUV driving mother of two active kids + dog, going to and from sports, beach and yes, work.

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3 Attributes That Make A ‘Great’ Product Manager

Sequent Learning

What makes a GREAT Product Manager as opposed to GOOD? In Jim Collins noted book, “ Good to Great ,” he pointed out some of the key characteristics that separate good companies from great, highly performing firms. I’m not going to recite these differences here, but it got me thinking about product managers – after all, that’s what I do! Is there a difference between good product managers and great product managers?

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Crafting your perfect Product Roadmap

The Product Coalition

A solid Product Roadmap will help you efficiently and systematically achieve the necessary steps to a successful Product Launch. If you had to use 1 word to sum up what PMs do, most PMs I know would likely pick “Product Roadmap”. (Okay that’s technically 2, but you get the drift.) Product Roadmap is so important, not because it’s the holy grail of what we do as PMs, but rather it embodies all the blood, sweat, and tears of what makes a product, the finished product.

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Anatomy of a Great User Story

The Product Coalition

How to tell your product’s tale A user story is, get this, a story about your user. These artifacts serve as an account of how your user should ultimately experience the product that you’ve determined you need to build. They are typically the artifact that product managers develop in their roles of asking for particular user experiences from their engineering teams.