Customer transitions are funny and exciting beasts in the enterprise product world!
bpma ProductHub
JULY 3, 2018
By Saikrishna Chavali – You learn the power of status quo, and the challenges our power users face within their own firms. Product teams at vendors are tripping over themselves trying to get customers to use the latest products and features. But not everybody thinks as such. Not because customers don’t want the “best experience”.
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