Thu.Sep 29, 2022

Five Analytics UX Challenges SaaS Products Face

The Product Coalition

Today, almost any SaaS platform offers a reporting or insights module. But how are users experiencing these features? What do they like? And more importantly, what don’t they like? User research is the best way to find out.

UX 98

Flexible Research for More Flexible Insights

dscout People Nerds

How Hinge Health’s UXR team uses a mixed-methods practice to both engage stakeholders and adapt to an evolving—and ever critical—healthcare space


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September’s top product management content

Mind the Product

From product metrics to product operations, Mind the Product saw a range of engaging articles and podcasts across the board for our community to digest. Here are the pieces that secured the top 5 most popular spots. [.]

Taking Over an Existing Product: Product Management Lessons Learned

The Product Coalition

Photo by Austrian National Library on Unsplash Congratulations! You’re a Product Manager or Product Owner or both, and you have a new opportunity to add an existing product to your arsenal. One catalyst for this scenario is when a colleague leaves, or changes positions.

Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

Five years ago, data visualizations were a powerful way to differentiate a software application. Today, free visualizations seem to be everywhere. Two trends are forcing application providers to rethink how they offer analytics in their products.

6 Signs Your Daily Standups Aren’t Working

Modus Create

Daily standups are perhaps the most well-known of all agile meetings. They help create the foundation for strong, autonomous teams that can respond quickly to changing business requirements. . There are several ways to define daily standups or DSUs, but they all share the following four elements: .

More Trending

What is Product Value and How Can You Increase it?


What exactly is product value? What can product managers do to measure and increase it? These are some of the questions we’re answering in the article! Ready? Let’s dive in! TL;DR. Product value is how well your app helps customers achieve their goals compared to competitors.

Scale Friendly vs Innovation Friendly

The Product Coalition

I am so sorry but this article might make you rethink some organizational decisions you have made in the past. If you haven’t made organizational decisions yet, you might just be in luck. I always start with a definition before delving into details. Let’s go!

17 B2B Customer Engagement Strategies That Drive Retention and Loyalty


Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? We got you covered! In order to acquire, convert, retain customers – and turn them into raving fans – you need to engage them first.

Announcing our new guide ‘Unlocking Customer Engagement: Drive Action With In-Product Messaging’

Inside Intercom

It’s no secret that businesses today are feeling the financial squeeze. As costs and competition continue to rise, companies need to hone in on activating, engaging, and retaining their customers while minimizing their overheads. Luckily, we’ve launched a new guide to help you achieve just that.

How to Gain a Competitive Edge: A Deep Dive Into Supplier Diversity Programs

Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group

In this exclusive webinar, Rod Robinson, SVP of the Supplier Diversity Practice Lead & Center of Excellence, dives into the key benefits corporations are seeing emerge from their supplier diversity programs and how you can gain invaluable competitive advantages with a supplier diversity program of your own.

What Is Growth Engineering and How To Use It To Optimize User Experience?


How can growth engineering help you take your marketing up a notch? The SaaS market is saturated and continues to grow rapidly. Given that, you must take product growth seriously to ensure your continuous success. This is where growth engineering comes in handy.



What is ideation? Ideation is an intentional exercise to generate a high volume of ideas for a business’s products, services, and customer experience. Unlike “free-for-all” brainstorming sessions, these exercises remain structured and guided by a product team member.

Macro and Micro-Segmentation (B2B): How To Provide Hyper-Personalized Experiences


How can macro and micro-segmentation (B2B) improve your product marketing ROI and contribute to more revenue and product growth ? Segmentation helps you organize your target audience into cohorts that share a characteristic.

SaaS growth in 2022: Why tracking competitive advantage will NOT yield marketing leadership


Competitive analysis of current market offerings absolutely helps your SaaS company. However it isn’t the only thing, and perhaps a quite overrated approach to achieving SaaS growth.

CCO + CMO: A Winning Partnership for Accelerated CX Growth

Find out how collaboration between a CMO and CCO can enhance the customer experience and drive business growth in this new ebook.

What Is Behavioral Targeting and How To Use It To Increase Retention?


How does behavioral targeting help to attract and retain customers ? Why does it often work better than other paid marketing channels? Let’s discover what behavioral targeting is and how SaaS companies can benefit from it.

Engineering principles: Shaping the solution and building in small steps

Inside Intercom

Our product principles are deeply embedded in Intercom’s culture. Over the years, they’ve helped us keep teams aligned, create products our customers love, and guide our decisions through every roadmap, every strategy meeting, and every onboarding.

17 B2B Customer Engagement Strategies That Drive Retention and Loyalty


Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? We got you covered! In order to acquire, convert, retain customers – and turn them into raving fans – you need to engage them first.

How to Identify Unused, Wasted and Orphaned Azure Resources and Reduce Azure Cost?

eG Innovations

Reducing Azure Cost. Every article you find about reducing Azure cost will invariably mention ensuring any unused (especially PAYG) resources are identified and shut down/deleted. However very few actually will tell you “HOW” to do this.

Modern Data Architecture for Embedded Analytics

Data has gone from a mere result of applications & processes to being crowned king. Picking the right avenue to data architecture depends on your organization’s needs. Development teams should build in stages, starting with a task that can be solved.

Real-World Stories: Best Practices on Delivering Innovation + Product Excellence in Your Team


Umbrage, a custom software development shop in Houston, designs and builds end-to-end internal products for clients. In addition, Umbrage adds value for clients by setting them up with product tools and strategies for implementing best practices when it comes to product management.

You’re not starting from scratch: How your transferable skills can help you get ahead in a new career

Inside Intercom

Before I became a software engineer, I worked as an editor and a journalist. I have always enjoyed writing, and learned a lot from the work I did everyday.

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ONE THING on Slack Roadmap

Product Culture

Slack publishes its external platform roadmap here. With very few details, its roadmap effectively communicates who they serve, what their priorities are and why, and just enough details about what’s in the hopper to make people confident in their direction. What do you like best about it? Discuss.