Mind the Product

JULY 14, 2023

Yohay Etsion, VP Product at Cognyte shares a suggested product maturity framework that can set teams up for success. Read more » The post Product org maturity model: A suggested framework for success appeared first on Mind the Product.

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Userpilot

JULY 14, 2023

Have you ever had a poor customer experience? Maybe as simple as a poorly designed user onboarding ? As soon as that poor experience hits, you stop and never return. To win over your customers, you must create excellent customer service that keeps customers returning. In this article, we’ll cover: What makes a bad customer experience? Ten examples of bad customer service to avoid.

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Feedback Software Customer Experience User Testing Customer Feedback 95

Mind the Product

JULY 14, 2023

I’m sure you noticed the remarks of Airbnb CEO Brian Chesky a couple of weeks ago and have seen the attendant furore they caused: it was reported that he told the audience at Figma’s annual conference that Airbnb had got rid of its product management function. Chesky later clarified what he’d said in a tweet: in Read more » The post Airbnb’s product management shift: the view from product leaders appeared first on Mind the Product.

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Product Management Product Manager Management Management 132

UserInterviews

JULY 14, 2023

Great user researchers never stop learning. Explore 15+ UX research training courses to help grow your user research expertise.

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Certifications User Testing UX 98

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In an increasingly mobile-first world, successful mobile apps have become a key driver for business growth. However, many companies still struggle to find success in the highly competitive mobile market. While many factors determine the success of a mobile app, one of the most important and often overlooked is app performance and its effect on the user experience.

Customer Experience

Ronke PM

JULY 14, 2023

Table of Contents What is Psychological Safety? Why is Psychological Safety Important in Product Management? Foundations of Psychologically Safe PM Cultures Final Thoughts We need to develop a multiculturally diverse partnership across our organization to build products that will impact humanity for the better and change lives. For that coalition to be effective, the individuals involved must be embedded in a product culture whose basic tenet is psychological safety.

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Crafty CTO

JULY 14, 2023

Until this morning, I hadn’t thrown a real task at GPT-4 Code Interpreter, so I decided to see how it would perform at intelligently combining several proposal template documents into one ( link to transcript ). The answer: it didn’t perform all that well; but I have ideas on how to guide it better next time. But that’s not the story here.

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TurnKey Labs

JULY 14, 2023

In today’s fast-paced digital age, understanding and leveraging the right tools can make the difference between success and setback. This rings particularly true in the innovative field of DevOps. In the software development lifecycle CI/CD tools are like the secret sauce.

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Software Developers Software Development Development Technology 52

Business of Software Conference

JULY 14, 2023

BoS Bytes – 3 Things to Make You Smarter There’s a ton of terrible content out there. Three golden nuggets I guarantee are worth your time. Azeem Azhar Three Months of AI in Six Charts Mind-blowing. 6 charts that tell a story about the potential and reality of AI from Azeem Azhar. If you haven’t watched Azeem’s stunning BoS talk on the Exponential Gap which explains why the pace of change in tech is quite so rapid, do yourself a big favour and start here.

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Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? These are only two of the many questions this article tackles. We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Without further ado, let’s dive in! TL;DR A product analytics framework is a system for analyzing user interactions with a product to understand their needs and preferences, inform decision-making, and improve

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Analytic Tools Data Visualization Feedback Software Research Software 94

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While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

Artificial Inteligence

Userpilot

JULY 14, 2023

What’s a dark launch and does it benefit product managers ? These are exactly the questions the article deals with, so let’s get right to it, shall we? TL;DR A dark launch involves releasing the feature to a small percentage of users before everybody else. It’s done to validate feature ideas , test their real-world performance and reduce the risk involved in launching a potentially subpar product to all users at once.

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