Agile Velocity
OCTOBER 12, 2022
? I was recently on a call with executives and the Chief People Officer asked how important stable teams are when looking for a more Agile way of working. Of course, my coach answer is “it depends” but for the most part, they are pretty important. What are the benefits of stable teams? Stable teams help to build trust between each other, which allows them to be more likely to pair or learn from each other.
Intercom, Inc.
OCTOBER 12, 2022
Customer expectations are higher than ever, and businesses are struggling to keep up with the changing landscape of customer support. At Intercom, we’re committed to building a product that enables businesses to offer a world-class, personalized customer experience. As the world of customer support evolves, our product evolves alongside it. . Today at New at Intercom, our fall product launch event, we unveiled a host of exciting new products and features to help you and your team to build deeper
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Gocious Blog
OCTOBER 12, 2022
In the Spring of 2022, we surveyed a group of product manufacturers across the United States to learn more about how companies implement their product strategies, gauge their satisfaction with their methods, and learn more about which tools they use.
Intercom, Inc.
OCTOBER 12, 2022
Customer engagement is the lifeblood of internet business. In a competitive, ever-changing market, establishing deep relationships with your customers is essential for your business to thrive. . At Intercom, we understand that the best way to engage your customers is by delivering the right message, to the right person, at the right time. We’re committed to building a product that helps you understand your customers’ goals and solve their problems in a personalized, contextual way. .
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Daniel Elizalde IoT Blog
OCTOBER 12, 2022
During the late ’90s, I met with Kodak in their HQ in Rochester, NY for a consulting project. I was impressed with the size of their campus. Our meeting was in building 84! As I entered the front door, I remember feeling inspired by all the history and accomplishments of such a successful company. For over a century, Kodak was synonymous […] The post How Product Managers Can Drive Innovation appeared first on.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Product Culture
OCTOBER 12, 2022
Some companies have interesting product team structures. Rather than organizing by product, they focus on type of users. For years, eBay has had product people devoted to buyers and others to sellers, for example. I know one company that has defined 7 different “experiences” to optimize, each with a distinctive user type. Is this a hip trend? How is your product team organized?
Gainsight
OCTOBER 12, 2022
This story originally appeared in DestinationCRM. The practice of customer success (CS) has evolved rapidly over the past decade. It’s no longer about just playing defense to keep your existing customers satisfied. Today’s CS orgs play a key role in creating additional revenue through upsells and expansion, especially at SaaS companies. This is a huge change from when pipeline was purely the marketing or sales team’s domain.
Reveal
OCTOBER 12, 2022
Reveal Embedded Analytics. In today’s data-driven world it is difficult to believe that for many organizations accessing and analyzing data still remains a distant goal. Organizations that want to survive in the market need to keep up pace with new technologies and trends in the analytics space , so they can strengthen their competitive advantage and maximize ROI.
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