Thu.Apr 27, 2023

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Engaging your users through Flow

Mind the Product

How can product managers engineer engagement for their users? In this guest post, Ebenezer Diagi, Product Manager and Designer, discusses the art of flow to cultivate passion and loyalty amongst your user base. Read more » The post Engaging your users through Flow appeared first on Mind the Product.

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Three Strategic Mindsets To Crafting a Winning Product Strategy

The Product Coalition

Learn these 3 mindsets to stop relying on strategy frameworks and improve your strategic thinking.

Strategy 148
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Top product management reads in April

Mind the Product

In the past month we’ve looked at why it’s so difficult to be outcome-led, the ugly truths about NPS in B2B companies, what it means to build a diverse product team, and much more besides. In case you’ve missed any of it, here’s the rundown on our most-read posts in April. 3 tips to ensure Read more » The post Top product management reads in April appeared first on Mind the Product.

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What I Learned From My Favorite Startup ‘Existential Risk’ Story

The Product Coalition

Continue reading on Product Coalition »

Startups 145
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Reflexivity in Qualitative Research: Why You'll Never Be An Objective Observer

UserInterviews

How do you know what you think you know? Reflexivity helps you better understand your role in shaping the outcomes of qualitative research.

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Intro to Ethnography and Why it Matters for User Research

Generation Focus

Ethnography is the study of social interactions, behaviors, and perceptions within groups, teams, organizations, and communities. The goal of ethnography is to provide rich, holistic insights into people’s views, actions, and environment. Ethnography falls under the anthropology field, but it is a method of research that many other kinds of researchers in different fields can incorporate into their studies.

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Are Pendo Surveys Worth It? (+ Better Alternatives)

Userpilot

Pendo is best known for its state-of-the-art analytics features. As a product adoption platform, it also offers survey functionality to collect customer feedback. How good are Pendo surveys though? That’s the main question we discuss in the article. To be more specific, we analyze the survey functionality, look at its strengths and limitations, share Pendo’s pricing, and explore alternative tools that might do a better job than Pendo surveys.

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Choosing the right analytics data architecture tech: A step-by-step guide

Mixpanel

Every tool in your tech stack has two sides: what goes in and what comes out. With a tool like Mixpanel for product analytics , that includes event data (what’s happening in your product) and your team’s analysis of that data. As with any implementation, teams have to think about the “data in”—or the ingestion method to collect data and send it to Mixpanel.

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The Ultimate Guide to Customer Feedback for SaaS Companies

Userpilot

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. In this article, we explore the: Most common types of feedback, Top ways to collect actionable feedback, Best practices to follow, And, leading software that’ll get the job done.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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How to Deal with Low Traffic in CRO

AB Tasty

If your website traffic numbers aren’t as high as you may hope for, that’s no reason to give up on your conversion rate optimization (CRO) goals. By now you must have noticed that most CRO advice is tailored for high-traffic websites.

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Net Promoter Score: The Complete Guide to NPS SaaS

Userpilot

In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. One metric that has become increasingly popular in measuring customer loyalty and satisfaction is the Net Promoter Score (NPS). In this complete guide to NPS SaaS, we will dive into what NPS is, how it works, and why it’s important for SaaS companies to incorporate it into their customer feedback strategies.

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Service Transformation

ProductPlan

What is Service Transformation? Service transformation refers to the process of expanding an organization’s focus to include new service offerings in addition to their product offering. When an organization decides to broaden their services portfolio, they not only bring more value to customers, they also open new streams of revenue outside of traditional product-generated revenue.