Wed.Aug 30, 2023

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What lies in store for Threads?

Mind the Product

We look at how Threads is faring two months on from launch, and consider Meta's likely strategy for the product Read more » The post What lies in store for Threads? appeared first on Mind the Product.

Strategy 168
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Product Drive 2023 – How to Build Products Users Love

Userpilot

It’s 2023, and customers have options. This makes it more important than ever to create products people actually want to use. But how do you do that? What strategies can you implement to drive acquisition and retention faster? How do you ensure your team doesn’t lose momentum along the way? The expert speakers at Product Drive 2023 will answer these and many more questions.

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How Duolingo uses AI to enhance its user experience

Mind the Product

Digital learning app Duolingo has been on a hypergrowth journey since it was founded in 2011, and now over 20 million active users worldwide. We caught up with Edwin Bodge, Principal Product Manager at Duolingo, to learn more about its product strategy, how AI has helped, and where the product is heading next. Read more » The post How Duolingo uses AI to enhance its user experience appeared first on Mind the Product.

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Time to Resolution: Definition, Calculation, and Tactics to Reduce It

Userpilot

Wondering how to improve satisfaction by reducing your time to resolution for customer issues? Time to resolution is a critical customer service metric that can make or break your customer support’s reputation. Your proactive customer support demonstrates how much you care about your customer and persuades more customers to stick with your product or service.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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The journey from CPO to CEO – Namarata Sarmah on The Product Experience

Mind the Product

Transitioning from a CPO to a CEO is a daunting task, requiring more than just technical skills. In this week's podcast, Namarata Sarmah, Founder, Women in Product UK & CPO, delves into the importance of long-term planning and developing skills. Specifically, we discuss the intricacies of combining sales and product roles, highlighting the potential challenges that come with it.

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The journey from CPO to CEO – Namrata Sarmah on The Product Experience

Mind the Product

Transitioning from a CPO to a CEO is a daunting task, requiring more than just technical skills. In this week's podcast, Namrata Sarmah, Founder, Women in Product UK & CPO, delves into the importance of long-term planning and developing skills. Specifically, we discuss the intricacies of combining sales and product roles, highlighting the potential challenges that come with it.

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Evolve Your Usability Testing with These Innovative Approaches

dscout People Nerds

With some creativity, your usability testing practice can be more efficient, innovative, and customer-centered. It might actually start to be more fun, too.

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ONE THING on Everyone Wants It Now

Product Culture

Now, don’t all talk at once. Sometimes you have a lot of stakeholders who all want different things from you, all at the same time. Sigh. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

Naming 59
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Our Inclusive Design Journey: Early Lessons From a UX Team

UX Studio

“Being a human means we are not permanent. ” Time changes us, knowledge changes us, certain life events and our environment change us. We change physically and mentally over time in all possible senses and directions. So dealing with inclusive design and accessibility is not a nice-to-have, it’s not just about caring towards different communities and practicing empathy.

UX 61
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Cycle Time Charts Template (for Kanban Reporting)

Agile Velocity

We have developed a Kanban Excel reporting template for you to use when measuring Cycle Time. This template is for a team to generate a cycle time and spectral analysis charts. The Cycle Time Chart shows the trend over time for cycle time. The Spectral Analysis Chart shows the frequency in which we are meeting certain cycle times. Send us feedback: info@agilevelocity.com Editor’s Note: This post was originally published in Oct 2012 and has been updated for accuracy for 2023.

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Increasing Product Team Success by Building a Common Language of Terminology

Emerge Insights

We all want to be understood, to be valued, and to make a positive impact. One of the biggest challenges people face today when delivering digital products and services, whether you’re a product manager, a user experience designer, or an engineer, is the lack of a common language. This is compounded by the fact that when […] The post Increasing Product Team Success by Building a Common Language of Terminology appeared first on EMERGE | UX Agency.

UX 52
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MOTIVATION, INNOVATION & FOSTERING COLLABORATION: A CONVERSATION WITH JUAN GUTIERREZ (PART TWO)

Clint Padgett – Project Success

Episode Information: Clint continues his conversation with Juan Gutierrez, CEO of Global Services at Siemens Gamesa. During their discussion, Juan talks about the importance of transparency in effective collaboration, gives tips for how to nurture innovation, and discusses ways to boost team motivation. Plus, Juan shares what it’s like to be at the top of a wind turbine.

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How to Influence Stakeholders with Strategic Research with Andrea Amorós, Associate Principal Researcher at ADP

UserInterviews

Andrea Amorós, Associate Principal Researcher at ADP, shares how she has pushed strategic research to the big table.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How to Drive Product Analytics Adoption with Amplitude

Amplitude

Learn how to make the most of product analytics from seasoned product experts. See Amplitude’s latest product updates.

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Spotlight on Top Tech Recruiters: Navigating California’s Titan Terrain

TurnKey Labs

In the pulsating heart of technology innovation, California stands as a beacon for aspirants, startups, and giants alike. Silicon Valley, Silicon Beach, and numerous tech corridors in the state have given birth to legendary products, companies, and industry shifts. Yet, behind these successes lies a lesser-sung hero: the meticulous tech recruiter.

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AUTHENTICITY, CONSISTENCY & RENEWABLE ENERGY: A CONVERSATION WITH JUAN GUTIERREZ (PART ONE)

Clint Padgett – Project Success

Episode Information: Clint has a conversation with Juan Gutierrez, CEO of Global Services at Siemens Gamesa. During their chat, Juan talks about his role in the wind turbine industry, gives tips for communicating across cultures, and discusses the importance of finding the common denominator when working with cross-functional teams. Plus, Juan shares the power of asking questions in ensuring communication clarity.

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10 Best Heat Map Tools to Monitor User Activities

Userpilot

Want to improve the product experience at every stage of the customer journey? Heat map tools allow you to track user actions on your website or app. You can understand customer pain points, identify friction at different touchpoints, and improve your product accordingly. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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How to use Flow Metrics to Manage the Madness and Drive Action [Video]

Agile Velocity

In this quick video, Enterprise Coaches Colleen Johnson and Andy Cleff discuss… The right way to use flow metrics Difference between leading and lagging indicators 4 metrics + 1 bonus to help you measure flow at the team, system, and portfolio level Flow Metrics Video Transcript Andy Cleff Hello, I’m Andy Cleff and I’m joined today with Colleen Johnson.

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Automated Customer Service: How to Enhance Customer Experience at Scale

Userpilot

Automated customer service is essential to scale your business without pumping your support costs too. Especially today, as most users will actively seek out self-service content before reaching out for help, not having in-app support available will generate friction and thus represent a huge disadvantage (especially in the SaaS industry). So what tasks are worth automating these days?

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Best Customer Acquisition Channels and Strategies For SaaS

Userpilot

With many customer acquisition channels available, how do you choose the right one? With the right channels, it becomes easier to attract quality leads, justify CAC costs, and boost revenue in the long run. Of course, it’s not a walk in the park. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.

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Best Customer Acquisition Channels and Strategies For SaaS

Userpilot

With many customer acquisition channels available, how do you choose the right one? With the right channels, it becomes easier to attract quality leads, justify CAC costs, and boost revenue in the long run. Of course, it's not a walk in the park. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Best Customer Acquisition Channels and Strategies For SaaS

Userpilot

With many customer acquisition channels available, how do you choose the right one? With the right channels, it becomes easier to attract quality leads, justify CAC costs, and boost revenue in the long run. Of course, it's not a walk in the park. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.

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Best Customer Acquisition Channels and Strategies For SaaS

Userpilot

With many customer acquisition channels available, how do you choose the right one? With the right channels, it becomes easier to attract quality leads, justify CAC costs, and boost revenue in the long run. Of course, it's not a walk in the park. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.