Wed.Aug 30, 2023

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What lies in store for Threads?

Mind the Product

We look at how Threads is faring two months on from launch, and consider Meta's likely strategy for the product Read more » The post What lies in store for Threads? appeared first on Mind the Product.

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Evolve Your Usability Testing with These Innovative Approaches

dscout People Nerds

With some creativity, your usability testing practice can be more efficient, innovative, and customer-centered. It might actually start to be more fun, too.

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How Duolingo uses AI to enhance its user experience

Mind the Product

Digital learning app Duolingo has been on a hypergrowth journey since it was founded in 2011, and now over 20 million active users worldwide. We caught up with Edwin Bodge, Principal Product Manager at Duolingo, to learn more about its product strategy, how AI has helped, and where the product is heading next. Read more » The post How Duolingo uses AI to enhance its user experience appeared first on Mind the Product.

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How to use Flow Metrics to Manage the Madness and Drive Action [Video]

Agile Velocity

In this quick video, Enterprise Coaches Colleen Johnson and Andy Cleff discuss… The right way to use flow metrics Difference between leading and lagging indicators 4 metrics + 1 bonus to help you measure flow at the team, system, and portfolio level Flow Metrics Video Transcript Andy Cleff Hello, I’m Andy Cleff and I’m joined today with Colleen Johnson.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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The journey from CPO to CEO – Namarata Sarmah on The Product Experience

Mind the Product

Transitioning from a CPO to a CEO is a daunting task, requiring more than just technical skills. In this week's podcast, Namarata Sarmah, Founder, Women in Product UK & CPO, delves into the importance of long-term planning and developing skills. Specifically, we discuss the intricacies of combining sales and product roles, highlighting the potential challenges that come with it.

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The journey from CPO to CEO – Namrata Sarmah on The Product Experience

Mind the Product

Transitioning from a CPO to a CEO is a daunting task, requiring more than just technical skills. In this week's podcast, Namrata Sarmah, Founder, Women in Product UK & CPO, delves into the importance of long-term planning and developing skills. Specifically, we discuss the intricacies of combining sales and product roles, highlighting the potential challenges that come with it.

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Best Customer Acquisition Channels and Strategies For SaaS

Userpilot

With many customer acquisition channels available, how do you choose the right one? With the right channels, it becomes easier to attract quality leads, justify CAC costs, and boost revenue in the long run. Of course, it’s not a walk in the park. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.

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Consulting Tip 5: How to Think About Business Models to Avoid Commodity Work & Commodity Fees

Johanna Rothman

Much of my LinkedIn and Twitter feeds have questionnaires with two or three choices. One of those choices contains the One Right Answer. All the other answers are Wrong. Or, a person poses a question that's supposed to show that they—and they alone—know the answer to the question. (I ranted about one of those on my other blog. See Which Assumptions Do You Bring to What You Read?

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10 Best Heat Map Tools to Monitor User Activities

Userpilot

Want to improve the product experience at every stage of the customer journey? Heat map tools allow you to track user actions on your website or app. You can understand customer pain points, identify friction at different touchpoints, and improve your product accordingly. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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How to Influence Stakeholders with Strategic Research with Andrea Amorós, Associate Principal Researcher at ADP

UserInterviews

Andrea Amorós, Associate Principal Researcher at ADP, shares how she has pushed strategic research to the big table.

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Automated Customer Service: How to Enhance Customer Experience at Scale

Userpilot

Automated customer service is essential to scale your business without pumping your support costs too. Especially today, as most users will actively seek out self-service content before reaching out for help, not having in-app support available will generate friction and thus represent a huge disadvantage (especially in the SaaS industry). So what tasks are worth automating these days?

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ONE THING on Everyone Wants It Now

Product Culture

Now, don’t all talk at once. Sometimes you have a lot of stakeholders who all want different things from you, all at the same time. Sigh. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

Naming 59
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Time to Resolution: Definition, Calculation, and Tactics to Reduce It

Userpilot

Wondering how to improve satisfaction by reducing your time to resolution for customer issues? Time to resolution is a critical customer service metric that can make or break your customer support’s reputation. Your proactive customer support demonstrates how much you care about your customer and persuades more customers to stick with your product or service.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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Our Inclusive Design Journey: Early Lessons From a UX Team

UX Studio

“Being a human means we are not permanent. ” Time changes us, knowledge changes us, certain life events and our environment change us. We change physically and mentally over time in all possible senses and directions. So dealing with inclusive design and accessibility is not a nice-to-have, it’s not just about caring towards different communities and practicing empathy.

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Best Customer Acquisition Channels and Strategies For SaaS

Userpilot

With many customer acquisition channels available, how do you choose the right one? With the right channels, it becomes easier to attract quality leads, justify CAC costs, and boost revenue in the long run. Of course, it's not a walk in the park. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.

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Cycle Time Charts Template (for Kanban Reporting)

Agile Velocity

We have developed a Kanban Excel reporting template for you to use when measuring Cycle Time. This template is for a team to generate a cycle time and spectral analysis charts. The Cycle Time Chart shows the trend over time for cycle time. The Spectral Analysis Chart shows the frequency in which we are meeting certain cycle times. Send us feedback: info@agilevelocity.com Editor’s Note: This post was originally published in Oct 2012 and has been updated for accuracy for 2023.

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How to Drive Product Analytics Adoption with Amplitude

Amplitude

Learn how to make the most of product analytics from seasoned product experts. See Amplitude’s latest product updates.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Increasing Product Team Success by Building a Common Language of Terminology

Emerge Insights

We all want to be understood, to be valued, and to make a positive impact. One of the biggest challenges people face today when delivering digital products and services, whether you’re a product manager, a user experience designer, or an engineer, is the lack of a common language. This is compounded by the fact that when […] The post Increasing Product Team Success by Building a Common Language of Terminology appeared first on EMERGE | UX Agency.

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Best Customer Acquisition Channels and Strategies For SaaS

Userpilot

With many customer acquisition channels available, how do you choose the right one? With the right channels, it becomes easier to attract quality leads, justify CAC costs, and boost revenue in the long run. Of course, it's not a walk in the park. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.

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MOTIVATION, INNOVATION & FOSTERING COLLABORATION: A CONVERSATION WITH JUAN GUTIERREZ (PART TWO)

Clint Padgett – Project Success

Episode Information: Clint continues his conversation with Juan Gutierrez, CEO of Global Services at Siemens Gamesa. During their discussion, Juan talks about the importance of transparency in effective collaboration, gives tips for how to nurture innovation, and discusses ways to boost team motivation. Plus, Juan shares what it’s like to be at the top of a wind turbine.

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Best Customer Acquisition Channels and Strategies For SaaS

Userpilot

With many customer acquisition channels available, how do you choose the right one? With the right channels, it becomes easier to attract quality leads, justify CAC costs, and boost revenue in the long run. Of course, it's not a walk in the park. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.

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How to Create Sales Email Sequences That Convert

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

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Spotlight on Top Tech Recruiters: Navigating California’s Titan Terrain

TurnKey Labs

In the pulsating heart of technology innovation, California stands as a beacon for aspirants, startups, and giants alike. Silicon Valley, Silicon Beach, and numerous tech corridors in the state have given birth to legendary products, companies, and industry shifts. Yet, behind these successes lies a lesser-sung hero: the meticulous tech recruiter.

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AUTHENTICITY, CONSISTENCY & RENEWABLE ENERGY: A CONVERSATION WITH JUAN GUTIERREZ (PART ONE)

Clint Padgett – Project Success

Episode Information: Clint has a conversation with Juan Gutierrez, CEO of Global Services at Siemens Gamesa. During their chat, Juan talks about his role in the wind turbine industry, gives tips for communicating across cultures, and discusses the importance of finding the common denominator when working with cross-functional teams. Plus, Juan shares the power of asking questions in ensuring communication clarity.