The Product Coalition

APRIL 3, 2023

“I am rarely bored alone; I am often bored in groups and crowds.” — Laurie Helgoe When I first started working as a Product Manager, the number of meetings on my calendar jumped from a few to a few hundred. That’s not factually true, but that’s how it felt like. Bing’s AI helped to create this illustration of me Before product, I was a designer or an engineer, so most of the work happened in a collaboration between me and my computer.

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Product Management Product Manager Workshop Management 177

Centercode

APRIL 3, 2023

Discover 10 effective ways to gather customer feedback and improve your products and services with this comprehensive guide.

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User Testing Customer Feedback 52

Gocious Blog

APRIL 4, 2023

Products are built with a multitude of different components and features. When we think about the selling factors of a laptop, the experts look at the specs, such as the operating system, screen size, weight, memory, screen resolution, processor type, touchscreen capability, and battery life. But what about the average customer? Their concerns are more focused on questions about how they benefit from the product.

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Product Management Product Manager Management Management 76

Usersnap

APRIL 5, 2023

Let’s start with a quick equation: ? Customer Feedback ROI = 100 x (Benefits – Investments) / Investments In a recent study (which matches our experience), many CX leaders find it hard to quantify the impact ?, or the ROI of customer feedback and customer experience (CX) on business outcomes and metrics. But in a successful business, it’s imperative that the benefits of initiatives are not only defined in a qualitative way, but also in quantitative, measurable numbers.

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Feedback Software Customer Feedback User Testing Customer Experience 59

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

dscout People Nerds

APRIL 3, 2023

What is often a subconscious act can have unexpected implications on your research. Here’s how to use body language to everyone’s advantage.

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Mind the Product

APRIL 4, 2023

In product management, a roadmap is the source of truth, the shared prioritisation tool of a product team. Here are 3 tips that will help you build a roadmap that's set up to conquer the unknown. Read more » The post 3 tips to ensure a flexible product roadmap appeared first on Mind the Product.

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Roadmap Product Management Product Manager Management 181

Product Talk

APRIL 5, 2023

Getting a group together to generate ideas—an activity often referred to as “ brainstorming ”—doesn’t always go smoothly. Getting a group together to generate ideas—an activity often referred to as “brainstorming”—doesn’t always go smoothly. – Tweet This In the past, Teresa has written about the major reasons why traditional brainstorming doesn’t work : social loafing (people tend not to work as hard in a group setting), conformity (people are afraid to stand out with ideas that are too distinct

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Engineering Feedback Software Product Research Technical Review 217

The Product Coalition

APRIL 1, 2023

I’m not a big fan of the word “product strategy”. Especially if it means filling slides with hypothetical futures. But not having one means shipping with no purpose. Building a Frankenstein product. Wasting precious resources. Here are 4 steps any startups can follow to create a great product strategy: 1. Open the game 2. Be different 3. Start with tactics 4.

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Product Strategy Startups Strategy Vision 127

BrainMates

APRIL 3, 2023

The Product Advantage | Episode 01 By ADRIENNE TAN Catch the first episode of The Product Advantage hosted by Adrienne Tan and featuring Sam Askin, Chief Executive Officer at OneStop. In this series, Adrienne talks with business executives about their experiences implementing good product management practices, how they’ve transformed their organisations, and how they drive growth to provide a competitive advantage.

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Leadership Vision Positioning Product Management 52

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

Mind the Product

APRIL 6, 2023

NPS is a widely used measure of customer satisfaction. But the simplicity of the survey that made it gain popularity has its pitfalls, especially in B2B products. Read more » The post The 9 ugliest truths about NPS in B2B appeared first on Mind the Product.

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Product Management University

APRIL 4, 2023

Leading Strategically vs. Reacting Tactically There’s a good reason your title changed from account manager to customer success manager. You’re no longer just the tactical laundry list manager. In this training seminar, you’ll learn how to lead your customers strategically to where they ultimately want to go with your products, quantify their success and continue delivering value with additional products and services.

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Seminar Management Management 130

The Product Coalition

APRIL 3, 2023

Product Management Technology If you’re unfamiliar with software development, you may not have heard of Scrum. Scrum is an Agile methodology that can help teams work together more efficiently to develop products. Here’s how it works: Image Credits Scrum.org The Basics of Scrum Scrum is a framework for developing and sustaining complex products. The framework consists of Scrum teams, roles, events, artifacts, and rules.

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Agile Feedback Software Development Technical Review 156

Roy Madden

APRIL 5, 2023

Twitter has discontinued the API we use to let Feedly Pro+ customers follow tweets in Feedly. As a result, we are sad to announce we have to retire the current Twitter integration. We know this isn’t ideal, and we are exploring different ways to help the community connect to their favorite creators and sources of information. Pro+ users can already follow Newsletters and use our RSS Builder , and some of the content you were following on Twitter may be accessible in this way.

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Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Mind the Product

APRIL 4, 2023

If you’re starting a new role in product at whatever level, it can sometimes be difficult to get started, especially if you’re chucked in the deep end. In this week’s podcast episode, we speak with Leah Tharin. She provides some insights on your first 90 days in a new product role and the best ways Read more » The post Your first 90 days in product – Leah Tharin on The Product Experience appeared first on Mind the Product.

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Strategyzer

APRIL 4, 2023

Here is a classic scene I have observed in many companies: Leslie, an innovation team lead, is pitching a project to the executive board. As required, he presents the business case for investing in the new offering and five-year projections for revenue growth and profits.

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The Product Coalition

APRIL 2, 2023

Hey there! Congratulations! you’re just one step away from utilizing user habits for your product. The power of habit by Charles Duhigg and Nir Eyal’s hook framework You might be wondering what the relation between user habit and your product is. According to a book I read recently, the power of habit by Charles Duhigg. Habit has 3 components: Cue Routine Reward A cue can be the smell of peanut butter which functions as a trigger that tells your brain to go into the automatic mode of which habit

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Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? Not quite. Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated.

Feedback Software 101

Feedback Software Analytic Tools Research Software User Testing 101

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

Mind the Product

APRIL 7, 2023

In this ProductTank Edinburgh talk, independent product consultant and organisation design consultant Kate Leto talks about how to approach hiring in a different way. Watch the video in full, or read here for an overview of her key points: Working towards a balanced product practice by focusing on human skills, as well as technical. 3 Read more » The post Hiring product managers by Kate Leto appeared first on Mind the Product.

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Product Management Product Manager Consulting Management 168

Product Innovation Educators

APRIL 3, 2023

How product and marketing teams can work together Today we are talking about the interdependence of product and marketing and how marketing trends have changed. To help us, Ali Plonchak is with us. Ali is the COO of Crossmedia. Since 2006 at Crossmedia, she has helped clients navigate the changing marketing landscape. As the company’s first female partner, she proudly leads the agency to deliver on its mission of trust, reason, and happiness every day.

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Data Visualization Marketing Advertising Analytic Tools 100

The Product Coalition

APRIL 6, 2023

The ability to understand and share the feelings of others is often overlooked as a critical soft skill for product managers Continue reading on Product Coalition »

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Product Management Product Manager Management Management 135

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Mind the Product

APRIL 3, 2023

We catch up with Randeep Sidhu, former Head of Product for the NHS Covid 19 app, to find out what he’s doing now and how he succeeds in companies that have little to no knowledge of product management. If you came to #mtpcon London a couple of years ago you’ll remember Randeep Sidhu: his keynote about Read more » The post Dealing with HiPPOs and big dogs in product appeared first on Mind the Product.

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Product Management Product Manager Management Management 131

ProductBoard

APRIL 7, 2023

A product roadmap is only as valuable as it is realistic. It sets the course for an entire organization, defining the success of the business and impacting every team. Too often, roadmaps fail to align all functions around the product vision; they lack clear details around customer needs, and aren’t fully centered on the business strategy. Productboard’s new Product Roadmap Playbook outlines.

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The Product Coalition

APRIL 3, 2023

Photo by Brett Jordan on Unsplash Product Management is a very complicated role. Sure, it has its rewards & if done well, the feeling of accomplishment can bring intense satisfaction. But, it is impossible to excel as a Product Manager from the very beginning. No matter how many articles you read, videos you watch, or mock interviews you take, you’ll definitely make mistakes when you step into the real world & deal with real products i.e. products you’ll own.

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Research Software Reporting Tools Product Research User Testing 125

Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. However, customer insights can help your teams understand all aspects of your B2B partners.

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Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

The Product Guy

APRIL 2, 2023

Learn the language of engineering and you will be on your path to success. Watch and learn more from product management expert, Meghan Nesta.

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Engineering Product Management Product Manager Management 88

Johanna Rothman

APRIL 5, 2023

I've been talking with a very sharp leader about how that person uses the ideas of risk and technical debt. I'm paraphrasing, but the leader said something like this: “We realize we need to incur some technical debt. So we explain that we choose to include the debt as part of our risk mitigation. That's a bottom-up description of what I suspect occurs every day when people and teams take on technical debt.

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The Product Coalition

APRIL 3, 2023

AI is having its Cambrian explosion moment (although perhaps not its first), led by the recent developments in large language models and their popularization. OpenAI’s ChatGPT has opened the public’s imagination on what kind of problem-solving AI can do, while OpenAI’s APIs have given app developers the ability to build on top of their state-of-art models.

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