Sat.Oct 10, 2020 - Fri.Oct 16, 2020

Ideation methods to turn your design team into a creative powerhouse


No matter how creative you are, coming up with fresh ideas on-tap isn’t easy. The blank page can be an intimidating thing to look at, especially when deadlines are looming. The worst part is, the more you stress, the harder it is to be creative. This is where ideation techniques come in handy.

Improve Collaboration at Your Company

Indicative Team

Everyone on your team has personal responsibilities beyond their jobs. If they’re parents, they’ve likely become full-time caretakers to their children. They might also be navigating a spouse’s unemployment or a family member’s illness


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Product Manager Interview: How to Get Hired

Ken Kranseler

Congratulations! You’re on the verge of one of the most exciting and fastest-growing careers today. Over the past several decades, I’ve interviewed hundreds and hired dozens of Product Managers at companies like Microsoft, Amazon, and burgeoning startups

Product Managers and Product Owners: What’s the Difference?

Product Talk

For this month’s Product Talk post, I recorded a video where I consider the difference between product managers and product owners. You can watch the video or read an edited version of the transcript below. I want to talk about product managers and product owners.

Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

Evidence-Based Product Backlogs, by John Pagonis

Mind the Product

In this ProductTank London talk, John Pagonis – then UX Lead at ‘The Mortgage Works’/Founder of Zanshin labs, shares his experience of creating an evidence-based backlog.

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More Trending

Trailblazing Women in Product Management: Jen Cano, VP and Principal Product Manager at Elsevier

280 Group

For our next installment of the Trailblazing Women in Product Management series, I interviewed Jen Cano, VP and Principal Product Manager at Elsevier. View the full list of this blog interview series to learn the stories of more women product leaders. How did you get into product management?

TEI 304: How to become an influential product manager – with Ken Sandy

Product Innovation Educators

How product managers can discover customer needs and build the right product. I’m often asked by product managers on their journey to product master what books they should read. I have a new one to recommend.

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The Product-Led Organization by Todd Olson: Free Excerpt

Mind the Product

In his new book, The Product-Led Organization: Drive Growth by Putting Product at the Center of Your Customer Experience, Todd Olson takes product managers beyond product-led growth tactics to help them transform their organizations, driving increased collaboration and agility, faster innovation, and higher revenues.

Agile 141

Get them Talking—6 tips to Break the Silence in a Virtual Event.

The Product Coalition

Your meeting participants are not speaking up. When you ask a question to a virtual group as a way to engage them, but you’re not getting… Continue reading on Product Coalition ». team-collaboration leadership management agile-coaching product-management

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Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

4 Major Launch Announcements from Amplify 2020


Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. The future of that business is determined by the product decisions you make today.

How to Make Your Design Sprint More Inclusive


In just five days, a design sprint can give you a sneak peek into the future of your product. But what if you are being blinkered by a lack of perspectives? Then that future cannot be bright. Design sprints, like other workshops, get better the more perspectives you can gather.

Is your Product Underperforming?

Mind the Product

As a long time Product Manager, it was with a certain trepidation that I accepted a promotion to become Head of Data at is a free-to-sell-on classifieds platform based in Zürich, Switzerland.

How to create product principles that make a difference

The Product Coalition

Why use them, and 20 examples to get you started Continue reading on Product Coalition ». technology startup business product-management design

Testing at Every Stage of Development

Up to 80% of new products fail. The reality is harsh and the reasons why are endless. Perhaps the new product couldn’t oust a customer favorite. Maybe it looked great but was too hard to use. Or, despite being a superior product, the go-to-market strategy failed. There’s always a risk when building a new product, but you can hedge your bets by understanding exactly what your customers' expectations truly are at every step of the development process.

How to Improve the Customer Service With the Help of UX


As a UX researcher, I’ve had many opportunities to collaborate with people from different roles. While doing so, I have realized that areas of customer service and UX — traditionally quite different things — have a lot in common. But what is good customer service?

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What Lifecycle or Agile Approach Fits Your Context? Part 3, Incremental Lifecycles

Johanna Rothman

So far, we've discussed the lever of canceling a project at any time with the serial lifecycles in Part 1. That's assuming you replan and/or cancel. We added another lever of looking for more feedback with iterating over the requirements in the iterative lifecycles in Part 2.

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User Research Interviews – Robert Chokr on The Product Experience

Mind the Product

Talking to users is easy. Talking to them in a way that gets you useful information is hard. Using that information in a way that helps align stakeholders and teams on the path to building great products? That’s the hardest of all.

What if we ‘Don't Remember the Sprint Goal’ in the Daily Scrum?

The Product Coalition

Emphasizing the importance of Sprint Goal for the Scrum Team [link] The Daily Scrum is an event internal to the Development Team. The Scrum Master ensures the Daily Scrum is held but not mandated to participate. Why the Development Team need their Daily Scrum?

How Embedding AI-Powered Analytics Can Give You a Competitive Advantage

Embedding dashboards and reports aren’t enough. Futureproof your application by offering instant, actionable insights that will give you and your customers a competitive advantage.

Prioritise your Product Backlog with one simple question


Prioritisation is a constant challenge for Product Managers, the backlog is never ending. So, what happens when new features and product ideas get pushed into the roadmap? If you’re a Product Manager you would have learnt that saying “No” isn’t exactly easy.

Building Resolution Bot: How to apply machine learning in product development

Inside Intercom

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. At Intercom, we have taken advantage of these technologies relatively early. Our Custom Bots and Resolution Bot already work for thousands of businesses every day.

Predictive Tech and Data Ethics: Part 2 – It’s Time To Operationalise Data Ethics

Mind the Product

Following on from Predictive Tech and Data Ethics: Part 1 – the Pros and Cons our intention with this post is to help individual practitioners and business leaders better understand our rationale behind why data ethics matters and how it can be done better.


9 Common Mistakes to Avoid In Web Design

The Product Coalition

Product Management | Websites Best practices checklist from a Fortune 10 product manager Remember this version of yahoo? Remember how funny the early web was? Sites were packed with never-ending links, popping icons, and offers that looked more like spam.

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

Deliver Big Value Quickly with a Small Team

Modus Create

According to research by QSM , the average software project takes almost a year to complete, and includes dozens of unneeded and unused, yet complex features.

How to Design for the Margins

dscout People Nerds

Designers need to be mindful that they’re designing with their users and not just for them. Dr. Christina Harrington believes community-based participatory design can get us there.


How Product in APAC Has Adapted During COVID: In Conversation With Colin Pal

Mind the Product

In our latest membership AMA, Colin Pal, former CPO at Caterspot, shed light on the product scene in APAC and how product teams in the region have adapted during COVID. He discusses remote working, job hunting, internationalisation and localisation, exciting product innovations, and more.


Product Strategy Lessons From Henry Ford

The Product Coalition

Ford Model T revolutionized transportation and powered multiple other revolutions. What made it such a success, and what can we all learn from it? Hint: innovative technology can only take you so far. By ModelTMitch?—?Own Own work, CC BY-SA 4.0, [link] Henry Ford didn’t invent the car.

The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

Mental Health and Remote Work

Modus Create

There is a lot of research related to mental health and remote work. As a Human Resources Administrator who works in the People Operations Department, one of my concerns is mental health in the workplace.

What Lifecycle or Agile Approach Fits Your Context? Part 4, Iterative and Incremental but Not Agile Lifecycles

Johanna Rothman

Which levers does your team need to manage risk in your project? Do you need to cancel the project if you can't finish a phase? You might not have the time. You might not have the ability to do this project. That's the point of Serial lifecycles in Part 1. Maybe you need feedback from customers.

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Demand-Side Sales 101 | Bob Moesta | BoS USA Online 2020

Business of Software Conference

Bob Moesta // The Rewired Group. Should you rethink your sales process from the buyer’s perspective?*. For most of us, sales means reciting features, benefits, pressuring customers into purchasing. Selling feels icky. It’s not our fault – that’s how most selling is done. There’s a better way.