Sat.Apr 02, 2022 - Fri.Apr 08, 2022

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10 Tips for Effective Product Management Meetings

Roman Pichler

Listen to this article: [link]. 1 Set an Objective. Be clear on the reason why the meeting is needed. What’s the meeting about? Which outcome do you want to achieve? For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product.

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How to innovate when failure isn’t an option

Strategyzer

Imagine you’re the head of an innovation team in one of the world’s leading aerospace companies. Your job is to innovate on a mandate to both connect and protect people, to explore outer space, and to provide life-saving supplies to those in need. Failure, it would seem, is not an option.

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Finance Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information is from our 2022 Mobile App Customer Engagement Report. Subcategories for Finance Apps: Fintech, Banking, Insurance. Finance apps experienced another year of customer engagement gains as people became more comfortable with managing their finances through apps. Below is a summary of how Finance app fared over the course of 2021. “Why do people like mobile banking?

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Machine learning in product discovery – Ha Phan on The Product Experience

Mind the Product

In this weeks' podcast episode, we spoke with Ha Phan, Director of Discovery Products at Pluralsight, to develop a stronger understanding of how we can best use ML in product management. [.] Read more » The post Machine learning in product discovery – Ha Phan on The Product Experience appeared first on Mind the Product.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Switch on the next generation of phone support

Intercom, Inc.

When it comes to customer support, there’s no substitute for the personal approach. Now more than ever, businesses are looking for a way to scale that personalized support. That’s why we’re excited to introduce Intercom Switch: the easiest way to move inbound call volume to messaging. Phone support has been carrying that personal touch for support teams for decades.

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Succinct Product Stories

The Product Guy

Painting a rich picture and telling a succinct story is key to successful product management leadership. Watch and learn more from product management expert, Meghan Nesta.

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Measuring the right North Star metric

Mind the Product

This article focuses on measuring the right things in order to build successful products. It discusses different types of metrics and provides an actionable framework that can be used by Product Managers to measure the path from the customer problem to reaching the product vision [.] Read more » The post Measuring the right North Star metric appeared first on Mind the Product.

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Built for you: Next-generation surveys, ditching hold times with Switch, and more

Intercom, Inc.

March was a big month at Intercom. St. Patrick’s Day celebrations returned, more and more of our teams were able to work from the office, and we hosted our first ever global virtual event, New at Intercom – bringing together our leaders and customers under one virtual roof. They shared industry trends, customer insights, and revealed some game-changing products that will transform your business.

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Emotional Intelligence for Product Managers

The Product Coalition

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. Working with Emotional Intelligence [link] Daniel Goleman’s book has now +20 years, but it’s a timeless reminder of how vital Emotional Intelligence is to succeed in your career.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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6 ways to support the work-life integrators and segmentors on your team

Atlassian

5-Second summary. Work-life balance is highly desired but often elusive, especially for managers trying to accommodate their employees. Most individuals are either work-life segmentors (who strictly separate their professional and personal lives) or work-life integrators (who switch between work and personal tasks throughout the day). Self-awareness of where one falls on the segmentor-integrator spectrum can help individuals (and their managers) identify strategies for achieving the ideal work-l

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SUNDAY REWIND: Product managers – you are not the CEO of anything

Mind the Product

Ben Horowitz’s much-repeated phrase describing product managers as the CEOs of their products has led lots of people to get enthused about product management. In this Sunday rewind we look at how MTP co-founder Martin Eriksson disagrees strongly with this thinking. Says Martin: “Unless you’re the founder and the product manager at the same time, [.] Read more » The post SUNDAY REWIND: Product managers – you are not the CEO of anything appeared first on Mind the Product.

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Engineering at Intercom: Highlights from my first two years

Intercom, Inc.

One of the joys of an engineering career is how varied it can be – the size, industry and above all culture of any company entirely determines what an engineering job actually looks like on a day to day basis. But that variety also brings a challenge – when considering engineering job opportunities, how do you know what you’ll actually be doing?

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Open Letter to the Gen Z CEO from Gen X Exec

The Product Coalition

Hi. We haven’t met yet, but before we do, I wanted to get this discussion out of the way. (I’m a product guy, which makes me a planner by nature.) It’s always a bit odd to me that when I walk in the door, you look a little, let’s just say, taken aback. Despite your looking for someone with “senior-level experience,” I know you’re going to be surprised when someone with senior-level looks (or at least middle-aged ones) walks in the door with his hand extended.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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The Tactical Guide to Making Better Decisions When Starting and Scaling Companies

First Round Review

The First Round team has been lucky to work with retired poker player and decision-making expert Annie Duke in a special capacity these past few years. Here, we open-source some of the advice she gives to help founders face down uncertainty and make better decisions.

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Storytelling: How I learned to love it by Brendan Marsh

Mind the Product

In this ProductTank Sydney talk, Brendan Marsh, Product Coach at Organa, explains how he improved his storytelling and why it’s an important skill to have in product management. [.] Read more » The post Storytelling: How I learned to love it by Brendan Marsh appeared first on Mind the Product.

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Move over RICE, this new Product Prioritization framework leads to VICTORY

Product Management Today Submitted Articles

Prioritization is one of key parts of a Product Manager’s job description.

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First Time User Experience (FTUE) For SaaS Products: How to Design a Great Onboarding Experience For Your Users

Userpilot

How do you make your first-time user experience (FTUE) so good that people want to keep using your product to meet their needs? Every product marketer should answer this question before rolling out their product. That’s because first impressions matter, especially in the SaaS world, where users can easily switch to alternative solutions when they perceive yours to be too difficult to engage with.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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The Time Management Technique That Can Work For Anyone

Nir Eyal

Too often, people eschew a method of bettering their life by naming the reasons it won’t work for them. For most people, it’s not that timeboxing doesn’t work for them — it’s that they’re scared of it. The post The Time Management Technique That Can Work For Anyone appeared first on Nir and Far.

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Vision, value, and valuation in advanced product ownership

Mind the Product

The accountability of a Product Owner is vital to the success of a product. Vision, Value, and Validation are three inseparable parts of Advanced Product Ownership Analysis. In this article, we'll discuss the 3Vs concept. [.] Read more » The post Vision, value, and valuation in advanced product ownership appeared first on Mind the Product.

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378: Use your “why” to be a more effective product manager – with Frankie Russo

Product Innovation Educators

Reflecting on your passion and purpose – for product managers. Today I’m inviting you on a reflective journey of discovery—a journey to consider your why —which I call your purpose. I revisited this myself a few years ago and found more deeply understanding my why was personally inspiring and provided clarity to me for how I should spend my time.

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Finding Product-Market Fit – Expert Advice From Prowly’s CEO Joanna Drabent

Userpilot

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. There is a lot of information out there about why it’s important for having a successful product and grow your business, but finding out how to achieve product-market fit can still feel elusive. Hint: it starts with user feedback. We spoke with Joanna Drabent, co-founder of Prowly and now Head of the Prowly Unit at Semrush.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Orchestrating ML workflows with Airflow

ProductBoard

Remember when you, as a data scientist, worked on an exciting idea or project, conducted exhaustive data exploration and cleaning, tested super interesting modeling techniques, and then hoped to somehow make it to production? Most of us know how this story continues. Despite the fact that companies are very excited to introduce Machine Learning capabilities, there are still many business adoption.

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Deciding what to build after achieving product/market fit by Yuhki Yamashita

Mind the Product

Yuhki Yamashita, VP of Product at Figma, provides practical tips on deciding what to build after achieving product/market fit. [.] Read more » The post Deciding what to build after achieving product/market fit by Yuhki Yamashita appeared first on Mind the Product.

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Concept testing, prototyping, and product roadmaps

TryMyUI

Meeting customer expectations doesn’t happen by coincidence. It takes careful planning and execution to create a satisfactory product in the eyes of the customer. How can you ensure your product meets the customer’s needs? The answer is concept testing. In this article, we will define and talk about some of the reasons it’s so important. Additionally, we will talk about how it’s similar to prototyping and can impact your product roadmap.

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Appcues vs Userpilot: What’s The Best Digital Adoption Platform for SaaS

Userpilot

Userpilot vs Appcues as your new user onboarding tool ? Which of them is more suitable for your SaaS and gives more bang for your buck? Let’s have a look at how the two products stack against each other. TL;DR. Userpilot is a digital adoption platform that allows teams to build custom user onboarding experiences without any coding. Appcues is a great product experience tool that you can use to onboard users with product tours.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.

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Design at Productboard – What candidates and new hires can expect (3/3)

ProductBoard

In this series of articles, I answer some of the most common questions we get asked by design candidates during the interview process. The aim is to provide as much clarity as possible, giving future candidates all the information they need to approach their Productboard journey with confidence. In this latest and final installment, I’ll describe the interview process, explain what the first few.

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10 VCs Who Are Doubling Down on Customer Success

Gainsight

Co-Authored by Nick “Walt” Walker. If your goal is to become a SaaS CEO at a startup company, you’ll have to learn several skills: Building a business strategy. Motivating the team. Executing consistently. Raising money. Repeating CEO cliches over and over again. While I find all parts of the job to be interesting, there are some unique lessons you get during fundraising.

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Who Won at SF Pitch Night 2022?

freshtrax

What’s SF Pitch Night? SF Pitch Night 2022: Covering The Globe was a great night for up-and-coming startups to showcase their innovative ideas, products, and services. On February 22nd, startups from the Bay Area and Japan shared their ideas in front of an audience of over 150 people. SF Pitch Night is a bridge between startups from the Bay Area and Japan.