Userpilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? Here’s how: Conduct internal interviews : Talk to your sales team, customer success managers, and product team members.

Demo

UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.

Feedback Software

Userpilot

JULY 24, 2025

Contextual in-app messages and tooltips. Collecting feedback to inform our roadmap. Userpilot gives you the tools to improve activation, drive adoption, and increase retention without writing any code. I’ve worked with many SaaS teams that pour their entire budget and brainpower into getting customers through the door.

Analytic Tools

Alchemer Mobile

MARCH 11, 2025

A company that offers proactive, educational support sets itself apart in a world where customers are looking for more than just a product, they want a partnership. Customers dont expect perfection, but they do expect respect and real solutions. Using customer feedback to improve support 1.

Differentiation

Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. This means different onboarding elements for project managers, team leads, and individual contributors, ensuring each group’s need is satisfied. Asana’s in-app onboarding flow.

User Testing

UX Planet

DECEMBER 6, 2024

How can you balance functionality with aesthetics, ensuring your app is both intuitive and visually appealing? Lets discuss why educational app design is essential and what practices you can follow to deliver a smooth experience to your students. Accessibility: Inclusive design embraces diverse learning styles and needs.

Feedback Software

Userpilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. This metric helps SaaS companies track the effectiveness of their expansion efforts. What is a customer expansion strategy?

Data Visualization

Userpilot

APRIL 16, 2025

This statistic buttresses the importance of personalization during app conversion optimization. First, though, let's explore what app conversion is and how you can determine a good conversion rate for your mobile app. What is an app conversion? What is a good conversion rate for an app?

Feedback Software

Userpilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies 1. Who would be the best fit for this job?

Research Software

Userpilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. By using in-app support solutions for quicker issue resolution, you can maintain smooth experiences without sacrificing precious hours. What are the different types of help center software?

Analytic Tools

Userpilot

JULY 19, 2025

As a product manager, I’ve come across all the common obstacles to creating personas. In Userpilot, data-based personas are a crucial part of our product management process and dictate our product decisions, marketing messages, and product roadmaps. Series B, 120-person SaaS on AWS”).

User Testing

Product Talk

JUNE 11, 2025

4 Necessary Skills for Becoming an Outcome-Focused Product Team Hope Gurion: Most teams—when they are working in an outcome-oriented style of product management for the first time—are rusty or never have certain skills. So they might know, we sell software and they pay this much for it. How are we learning quickly from this cycle?

Product Research

Userpilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy?

Analytic Tools

Userpilot

JULY 12, 2025

Increasing new user activation Boosting feature adoption Improving trial-to-paid conversion How do you currently analyze in-app user behavior? The tools you use determine the depth of your behavioral segmentation capabilities. You have the goals, now get the tool that makes it easy. Basic analytics (e.g.,

Analytic Tools

Userpilot

OCTOBER 19, 2024

However, while some companies have managed to improve their customer satisfaction levels and benefit from it, many have not. What does customer satisfaction look like for SaaS businesses? Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. Use CSAT surveys to get feedback from users.

Customer Satisfaction

Userpilot

JULY 12, 2025

Email sequences and support docs We have some basic in-app checklists We don’t have a formal process How do you announce new features to drive adoption? Mainly through email newsletters In-app, but it’s one-size-fits-all We struggle to announce features effectively How do you identify why trial users don’t convert?

Data Visualization

Userpilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management?

Analytic Tools

Userpilot

JULY 22, 2025

Based on user behavior and in-app actions. With Userpilot, you can move beyond static email campaigns and leverage in-app messaging triggered by user behavior. Ultimately, Userpilot helps you create a continuous feedback loop. To make that happen, onboarding teams often have to stitch together a patchwork of tools.

Onboarding KPIs

Userpilot

JUNE 5, 2025

As a product manager at Userpilot, I’ve had the chance (and let’s be honest, responsibility) to try out major onboarding automation tools in this space. That includes Appcues, Userflow, Userguiding, and Pendo, besides our own platform. Starts at $299/month for 2,000 MAUs Appcues – Best tool for mobile onboarding automation.

Data Visualization

Userpilot

JUNE 20, 2025

Looking for a good user onboarding tool and wondering if Product Fruits is the best option for your SaaS company? In this post, we’ll examine which Product Fruits competitor is the better digital adoption platform for your needs. In-app announcements. NPS surveys and feedback widgets. What is Product Fruits?

Analytic Tools

Userpilot

MARCH 30, 2025

According to a 2024 analysis , on average, over 95% of users who download a new mobile Android app abandon it within the first 30 days. This stark statistic underscores a simple truth: a solid mobile app engagement strategy is essential for your app’s success. Put simply, app downloads are great but insufficient.

Analytic Tools

Userpilot

MAY 28, 2025

Youve seen great success with your product and want to turn it into a mobile app. As a product manager, Ive seen it become a constant loop of juggling SDKs, waiting on engineering sprints, patching together feedback tools, and praying your analytics make sense. It connects to tools like Segment, Amplitude, or Mixpanel.

Data Visualization

Userpilot

JULY 23, 2025

Low initial engagement from students or educators Users getting lost or stuck in the platform Onboarding isn’t personalized to different user roles Lack of visibility into where users drop off How do you currently encourage feature adoption post-onboarding? The solution isn’t a bigger marketing budget.

Analytic Tools

Userpilot

JULY 23, 2025

Low initial engagement from students or educators Users getting lost or stuck in the platform Onboarding isn’t personalized to different user roles Lack of visibility into where users drop off How do you currently encourage feature adoption post-onboarding? The solution isn’t a bigger marketing budget.

Analytic Tools

UX Planet

FEBRUARY 6, 2025

To address this gap, Fintech companies and neobanks have transformed the financial services landscape by launching apps that break away from traditional banking approaches. These platforms are not only distinguished by their vibrant, authentic and eye-catching interface designs but also by their innovative approach to customer engagement.

Banking

Lenny Rachitsky

JANUARY 2, 2025

Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Think Fast Talk Smart —Tools and techniques to help you communicate more effectively • Vanta —Automate compliance. Listen now on Apple , Spotify , and YouTube.

CTO Coach

People-First Product Leadership

NOVEMBER 19, 2024

Now, let’s dive in and level up your product management skills! This firsthand experience allows product managers to make informed decisions and take calculated risks, even without explicit leadership support. Technology and customer needs are never static. Subscribe now 6. But what if you could apply both?

Product Research

Lenny Rachitsky

FEBRUARY 9, 2025

Brought to you by: • Enterpret —Transform customer feedback into product growth • Vanta —Automate compliance. Whether you’re building for health care, education, or another industry, think about how your product could benefit from these advancements. Listen now on Apple , Spotify , and YouTube.

User Testing

Userpilot

JUNE 30, 2025

Video onboarding can be the solution you need when text-only tutorials are driving your users away. But videos provide a more human way to guide and demonstrate how your app works, and drive customer retention. This contextual in-app guidance will help users navigate your app better and drive product adoption.

Onboarding KPIs

Userpilot

DECEMBER 31, 2024

Youre constantly juggling tickets, FAQs, and feedback, all while trying to provide a frictionless experience. An in-app resource center is crucial to delivering a top-notch self-serve experience. Also, you can use it to drive customer success and build loyalty through on-demand in-app support. moment faster.

Embedded Analytics

Userpilot

JANUARY 15, 2025

Let’s be honest, onboarding in SaaS can feel like navigating a labyrinth. As product managers and onboarding specialists, you’re juggling a million priorities: feature adoption, activation milestones, reducing churn… And crafting the perfect email sequence that guides users to success? Don’t just guess!

Onboarding KPIs

Usersnap

DECEMBER 20, 2024

Imagine release notes that are more than text enhanced with screenshots , videos , and enhanced by feedback tools like Usersnap. In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Ready to elevate your product communication game?

Data Visualization

Messages that Matter

AUGUST 26, 2024

It is the key to getting partners to embrace and amplify your B2B software product messaging. Start the message creation process by selecting two or three of your most engaged channel partners to a team to do the work plus your best partner manager. They are an excellent source of relevant information such as who is the No.

Messaging

Userpilot

JULY 17, 2025

Your current tools and strategies determine the next best step for improving your lifecycle messaging. Mailchimp, HubSpot) We have some in-app messages, but they’re basic A mix of different tools that aren’t connected We don’t have a clear strategy yet It’s time to automate and personalize your lifecycle messaging.

Onboarding KPIs

Lenny Rachitsky

FEBRUARY 2, 2025

Starting as a snowboard shop in 2004, Shopify has become the leading commerce platform by consistently approaching problems differently. Don’t shy away from providing tough feedback that challenges them to aim higher. e-commerce.

Leadership

Userpilot

MARCH 30, 2025

The Pendo Mobile feature is good at what it intends to do: improve the mobile app experience. But is it really worth it for product management? Pendo for mobile apps: An overview Pendos mobile feature is designed to help businesses understand mobile user behavior and engage them effectively. Resource center.

Data Visualization

Gainsight

APRIL 11, 2025

Most companies adopting customer community solutions are aware of the key features needed to get started. Tools like community forums, knowledge base articles, and gamification are all great, but how do you build a community thats more than the sum of its parts? How will product feedback be managed? Let’s dive in.

Customer Feedback