Userpilot

JANUARY 27, 2022

And this is partially correct: it’s unlikely that your customer will deem a blank screen a particularly meaningful part of their product experience. Userpilot is a great tool for building tooltips and modals to replace empty states in your SaaS, without requiring code. Welcome screen modal built with Userpilot without coding.

Customer Experience 98

Customer Experience User Experience User Testing Onboarding KPIs 98

Intercom, Inc.

FEBRUARY 20, 2018

In software, when you think of “onboarding”, you might think of tooltip tours where customers are shown the various components on the UI via pop-ups, or you might think of empty states , where the UI is in a unique one-time only state, giving the customer guidance on how to get started. Contextual educational content.

Customer Experience 223

Customer Experience Framework User Testing Systems Review 223

Userpilot

OCTOBER 21, 2021

Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! While WalkMe can be used for customer onboarding, users generally find it most effective for employee onboarding and training for their website or software program.

Analytic Tools 98

Analytic Tools Reporting Tools Software Review Technical Review 98

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? It’s a common experience. We also covered best practices to ensure your walkthroughs get high user engagement. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

eG Innovations

MARCH 9, 2023

Many organizations also use Linux IDEs (Integrated Development Environments) and Linux code editors such as Visual Studio, Eclipse and Atom. EUC expert Wilco van Bragt reviewed what was the rather sorry state of affairs for Citrix Linux VDA users in a community article: VanBragt.Net Virtualization – Monitoring Citrix Linux VDIs.

Customer Experience 86

Customer Experience User Experience Data Visualization Analytic Tools 86

Alchemer Mobile

MAY 19, 2021

Our product, marketing, and customer service software helps companies make predictive decisions based on real-time measurement of their customers’ voices. Ratings and reviews: One of the few places customers give feedback is in the app stores in the form of ratings and reviews. And if you’re ready for a change, we should chat.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Userpilot

FEBRUARY 12, 2023

Every user experience is composed of many microinteraction examples, big and small. In this blog post, we’ll look at some real-world examples of microinteraction use cases and learn how you can implement them into your own designs for better user experiences. How do microinteractions help improve the UX?

Customer Experience 98

Customer Experience User Experience User Testing Customer Feedback 98

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Review competitor apps for languages supported. Staying competitive may require meeting user expectations for localization.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

MAY 3, 2023

We also check out Pendo’s pricing plans and what its users think about it. TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. You start designing Pendo onboarding experiences by setting business and user goals. What is it?

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Mind the Product

NOVEMBER 12, 2018

LQA is something of a cross-discipline, an extension of both localization and traditional software quality assurance (QA). QA is a fundamental step in the software development process – its goal is to make sure a piece of software works properly. Are the strings localizable or are they hard-coded?

Research Software 172

Research Software User Testing Software Review Product Research 172

Userpilot

JUNE 20, 2025

Product Fruits for user feedback Product Fruits surveys are simple and easy to implement. Features include: In-product feedback and surveys without any coding required. Adoption Meter to track user moods and understand how users feel about your product or feature. Product Fruits reviews Product Fruits enjoys a 4.7-star

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

UX Planet

MARCH 3, 2025

In this guide, well explore various website types, their goals, key design considerations, and real-world examples to help you craft memorable experiences. SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing.

Reporting Tools 57

Reporting Tools Magazine Software Review Customer Experience 57

Userpilot

SEPTEMBER 30, 2024

3P Learning is an Australian educational technology company that specializes in developing online learning resources. Its products use gamified experiences that help young learners develop science, maths, and literacy skills. In this way, the experience is still fresh in their minds. Moreover, it offers very limited analytics.

Product Research 105

Product Research Analytic Tools Feedback Software User Testing 105

The Product Coalition

FEBRUARY 5, 2021

It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. Even in the software development world, the technical skills needed by each team is quite different. Q: Do Product Managers need to code?

Technical Review 158

Technical Review Product Management Product Manager Software Review 158

Userpilot

APRIL 30, 2024

Like any onboarding tool, it sets the tone for user engagement , adoption, and overall productivity. In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. It is a no-code tool for use in any web app.

Analytic Tools 102

Analytic Tools Feedback Software Software Review Systems Review 102

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

JANUARY 9, 2023

The State of SaaS report found that 76% of the 100 SaaS applications reviewed have a friction-based sign-up flow. But does this mean you should copy them and create a friction-based experience? Most users will prefer frictionless signup, but it’s hard to use when your product is complex or requires technical integrations.

Customer Experience 98

Customer Experience Analytic Tools Research Software Data Visualization 98

Intercom, Inc.

FEBRUARY 20, 2018

In software, when you think of “onboarding”, you might think of tooltip tours where customers are shown the various components on the UI via pop-ups, or you might think of empty states , where the UI is in a unique one-time only state, giving the customer guidance on how to get started. Contextual educational content.

Customer Experience 162

Customer Experience Framework User Testing Systems Review 162

The Product Coalition

JUNE 30, 2021

This way, you will bring your customers a more personalized user experience. The thing is that users will be searching for narrowly defined goods on your e-commerce website. Their reaction will tell you whether it is reasonable to proceed to the software development stage, or it is better to give up your idea.

Feedback Software 158

Feedback Software Customer Experience Data Visualization Customer Feedback 158

Split

FEBRUARY 23, 2023

The usage of a single, common codebase by all developers on a team is emphasized by the software development method known as trunk-based development (TBD). With frequent integrations and codebase validations, this strategy ensures that the code is constantly in a usable state. Finally, automation boosts software quality assurance.

Feedback Software 96

Feedback Software Software Review Development User Testing 96

Userpilot

APRIL 16, 2025

Explain clearly how your app's features can benefit the user. Collect user reviews and testimonials. Improve app performance Your app's performance (its speed, stability, and responsiveness) directly impacts its user experience , which, in turn, impacts your conversion rate.

Feedback Software 66

Feedback Software Analytic Tools User Testing Data Visualization 66

Userpilot

MARCH 30, 2025

Plus, it connects with the web version so you can track the user experiences across mobile and web platforms. To start using Pendo mobile, you need to install the Pendo Mobile SDK in your app so it can track all the users data and connect it with the web app. Heres what you can add to your app experience: Carousels.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

UX Studio: Product Management

NOVEMBER 24, 2020

Aplana is a privately held software development company that has been on the market for 20 years. It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. . The company’s vision is to create a world where digital experiences transform people’s lives.

Product Research 116

Product Research Research Software Software Review Technical Review 116

UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. 45%, while the UK was at 29% usage.

Data Visualization 73

Data Visualization Banking Reporting Tools Analytic Tools 73

Mind the Product

APRIL 4, 2017

Since most product managers are already familiar with delivering production-ready code in the delivery track, I’ll keep my focus on the discovery track. Trustpilot is a review platform that helps companies collect reviews, and consumers shop smarter. Would it give users significant value? How to run a Discovery Track.

Agile 186

Agile Product Research User Testing Customer Experience 186

Userpilot

JULY 14, 2024

TL;DR Customer segmentation separates users into smaller groups based on shared characteristics to personalize user experiences and optimize marketing campaigns. There are two customer segmentation models (property and behavior) and multiple types within them: – Demographic — age, gender, income, and education.

Data Visualization 109

Data Visualization Analytic Tools Reporting Tools Research Software 109

Intercom, Inc.

APRIL 23, 2019

It’s a pivotal experience that, if designed well, results in the user becoming an advocate for your brand and sticking around for the long haul. Done poorly, your hard-won user can quickly become a churn statistic. Mistake #7: Optimizing for the single user. Twitter: Offer value for users early. Here’s the proof.

Onboarding KPIs 199

Onboarding KPIs User Testing Customer Experience Research Software 199

Arkenea

MAY 12, 2025

The Indisputable Case: Why India is the Premier Destination for Software Development Outsourcing The global outsourcing landscape offers numerous options for businesses seeking to optimize their software development. Look to India, where an elite ecosystem of developers delivers world-class results at a fraction of domestic costs.

Reporting Tools 52

Reporting Tools Analytic Tools Software Developers Software Development 52

Userpilot

OCTOBER 6, 2023

The stage where a lead becomes a free trial user. Here, your goal is to offer a smooth first-time user experience as they explore and realize the value of your product. Review stage (BoFu). Educating people on what’s happening in the industry. case studies, alternative pages, etc.). Intent stage (MoFu).

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Userpilot

FEBRUARY 13, 2020

What is product experience? User experience is one of the hottest buzzwords in the SaaS community. And for a very good reason – UX is often what makes or breaks your chance of converting a news user within seconds of when they signed up. But what actually is user experience? Product-Led Growth.

Feedback Software 128

Feedback Software Analytic Tools Research Software Customer Experience 128

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. In many cases, this means training employees on how to use software that’s part of their job.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

APRIL 21, 2023

TL;DR An in-app resource center is a space where users can find educational content and help articles within the application itself. A high-value resource center features a variety of content, including product documentation , product announcements, customer support functions, feedback options , and educational resources.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Embedded Analytics 98

Userpilot

JANUARY 27, 2022

That means you shouldn’t aim for zero churn but to drive revenue up to a point where it surpasses the amount you lose due to churn. Customer churn refers to the number of customers you lose, and revenue churn measures the amount of revenue loss due to the churn. Bad user experience. Customer Churn vs. Revenue Churn.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

Userpilot

JUNE 28, 2023

They achieve the same objective, but there are a few nuances due to platform differences. Even your push notifications can’t have many details or users will consider it spamming. Personalize user journey for different user personas Personalization improves the customer experience and increases conversion.

Feedback Software 98

Feedback Software Analytic Tools User Testing Product Research 98

Userpilot

MAY 27, 2024

Let’s see how you can measure customer perception: Collect customer feedback : Segment users and trigger contextual surveys like CES , CSAT , and NPS. Monitor online mentions : Regularly check reviews, social media, and forums for customer opinions. But how do you get customer reviews ? G2 review example.

Feedback Software 105

Feedback Software User Testing Analytic Tools Customer Feedback 105

Userpilot

JANUARY 23, 2023

Localize your product for a better user experience – automatically translate content into different languages or localize your pricing page for different currencies. Product education shouldn’t end after onboarding – keep sending out relevant in-app messages that encourage users to try out new features.

Customer Experience 98

Customer Experience User Testing Feedback Software Customer Feedback 98