Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. Examples of AI in marketing abound all around us today. Amazon grants its AWS customers access to its recommendation engine to help them personalize their user experience.

Data Visualization 65

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 65

Product Management University

MARCH 23, 2023

If you’re a pre-sales solution consultant or sales engineer, falling into the trap of telling vs selling can happen before you even know it, even though your intentions are always on the mark to start the demo. You have to reverse-engineer every question back it into a user scenario of the specific job task someone is performing.

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Demo Product Research Systems Review Workshop 243

Intercom, Inc.

APRIL 13, 2021

Our product engineers are empowered to build great features, fast. It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. In Intercom, we believe that shipping is our company’s heartbeat. persistent": {.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

PMLesson's Ace the PM Interview

OCTOBER 27, 2021

System design questions, commonly asked of software engineers, engineering managers and technical program managers, are infamously ambiguous and complex – practically made for whiteboarding. So what's the most effective way to do so in your system design interviews? We wrote this article to guide you. Let's get to it!

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Systems Review Data Visualization Technical Review Reference 52

TechEmpower - Product Management

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. While traditional search systems are bound by the constraints of keywords, fields, and specific taxonomies, this AI-powered tool embraces the concept of fuzzy searching.

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Artificial Inteligence Generative AI Feedback Software Data Visualization 138

Usersnap

SEPTEMBER 19, 2023

Personalized Customer Experience or Deep Consumer Insights Real-world application: Recommendation Engine ? An AI-based real-time feedback monitoring system can be employed in the realm of e-commerce to swiftly gather and analyze customer feedback from various channels. Real-world application: Recommendation Engine ?

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Customer Feedback Data Visualization User Testing Feedback Software 59

The Product Coalition

JANUARY 25, 2024

If you missed the previous articles: * Introduction to prioritization in product development * Review of Eisenhower Matrix as the most mainstream prioritization technique Imagine that your product is a tree. It’s a huge system that every business possesses, and it’s invisible to the users’ eyes. Let’s see what kind of trees there are.

Systems Review 110

Systems Review User Testing Vision Customer Experience 110

PMLesson's Ace the PM Interview

MAY 22, 2021

Engineering manager interviews are some of the toughest in the tech industry. Not only do you need to demonstrate your technical prowess and experience with designing complex systems, you also need to showcase your soft skills in people management. Recruitment and Hiring How do you recruit great engineers?

Engineering 52

Engineering Weak Development Team Technical Review Research Software 52

Intercom, Inc.

MAY 19, 2021

How our core technologies were being used was also diverging, leading to needlessly increased complexity in our systems. For example: AMI rollouts, node replacement, and security patching. The positive impact we had on engineering was readily apparent, which led to more investment in the core technologies area.

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Technical Review Technology Systems Review Engineering 216

Userpilot

JANUARY 7, 2022

The majority of SaaS executives are so concerned with engineering and raising money that they don’t give enough thought to building a SaaS onboarding process. Here’s the brutal truth: it doesn’t matter how beautifully engineered your product is or how many millions of dollars you’ve raised.

Analytic Tools 91

Analytic Tools Feedback Software Onboarding KPIs User Testing 91

Split

MARCH 1, 2023

Feature Toggles, or feature flags as they’re often called, are a powerful tool for software engineers. This is probably due to their ability to improve agility, accelerate time-to-market velocity, and increase reliability. One way to keep things tidy is to periodically review your feature flagging system. And Exhale.

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Software Review Software Developers Software Development Systems Review 98

Mixpanel

APRIL 12, 2024

It was an example of some simple algorithms that had been outlined at least since the ‘90s scaled up to perform pretty remarkable feats of intelligence. Let’s talk about those generative AI systems of today—things like Chat-GPT, Google Gemini, or Midjourney. Those advancements made this model much more usable.

ChatGPT 52

ChatGPT Artificial Inteligence Research Software Analytic Tools 52

PMLesson's Ace the PM Interview

JANUARY 12, 2021

These are program sense, cross-functional partnerships, behavioral, and system design questions. Of the four, many find the system design questions to be both the most challenging and the most significant for your chances of an offer. So what is system design after all? What is System Design? Let's get to it!

Technical Review 52

Technical Review Systems Review Software Review Software Engineering 52

eG Innovations

DECEMBER 16, 2021

This article outlines the key differences, examples, advantages and disadvantages for each cloud computing service model so you can choose the best option for your application’s needs. Examples for SaaS, PaaS and IaaS. Examples include AWS Karpenter and GKE Auto-pilot. ?. Platform as a Service (PaaS). Cloud service model.

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Want to know what your next steps are as an engineer as you make your way to CTO? An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. We've got your covered.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Userpilot

JANUARY 8, 2024

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly.

Analytic Tools 101

Analytic Tools Research Software Feedback Software Customer Experience 101

Sachin Rekhi

AUGUST 4, 2021

Or PMs at larger established tech firms might see great PMs at work within their company, but they struggled to reverse engineer just how to recreate their success for themselves. Take product roadmaps for example. This is due to the very process by which the roadmap is developed. Apply to Join Reforge.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

The Product Coalition

OCTOBER 6, 2023

Following the identification of emotional-impacting features, the process of engineering features occurs. MIT Media Lab has created a wearable olfactory display as another example of AI-powered mental health technology. deaths per 100,000 individuals due to automobile accidents, according to a survey.

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Research Software Reporting Tools Data Visualization Automotive 133

The Product Coalition

FEBRUARY 11, 2024

Photo by Iain Kennedy on Unsplash When I was a product lead at Imperva, there was a feature that engineering kept telling me required a rewrite. But you know how it is  — temporary things tend to remain permanently , and engineering kept raising a flag that this feature needs more work. Some even need to be left untouched.

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Framework User Testing Customer Experience Definition 106

Split

MAY 1, 2024

It allows engineers to have access to an enormous amount of data about their application performance. In this example, we are going to be showing how to leverage a web app that uses the New Relic Browser Agent and can send the events it captures to Split. Review lines 43 to 91 of eventpush.py

Software Review 52

Software Review Systems Review Events User Testing 52

Split

MARCH 19, 2024

Rather than asking you to take my word for it, I will discuss a few examples I’ve seen. So, at a previous company, we decided to fix the problem by putting a hard limit on the number of feature flags in the system: we could only have 150 flags in our monolith at any given time. Some incentives are more obvious to see.

Software Review 52

Software Review Systems Review Weak Development Team Framework 52

Product Talk

SEPTEMBER 1, 2021

If your sales team isn’t bought in, for example, they won’t want to sell your new product or feature. Clockwise from the top left, Codi Funakoshi, Product Designer, Rafa Salazar, Lead Software Engineer, and Lisa Orr, Senior Product Manager. The “really close” category includes the product and engineering teams. Engineering.

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Product Research User Testing Technical Review Data Visualization 222

Intercom, Inc.

FEBRUARY 26, 2018

by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something. The same is true in software.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. Many engineers feel like they must make a jump into management to lead. Jean: Especially with engineering teams.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. If you’re a senior engineer and want to further your career, what skills should you develop? How do people move into staff engineering roles? What’s the right way to do this in your company?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Lenny Rachitsky

FEBRUARY 22, 2024

She previously served as vice president of product data science and engineering, and as vice president of data and insights, at Netflix. Netflix does not have a structured performance review system; instead it relies on ongoing conversations and the annual 360 feedback process.

CTO 89

CTO Feedback Software Analytic Tools Data Visualization 89

Usersnap

FEBRUARY 23, 2022

SaaS product management is undoubtedly the engine that helps digital enterprises grow. How is SaaS Product Management the Central Nervous System to Product-Led Growth? Some examples include customer satisfaction surveys , net promoter score questions , and user interviews (shown below). What do I mean by this?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Modus Create

JUNE 18, 2021

Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence. Threat modeling is the process of understanding your cybersecurity vulnerabilities by identifying system entry points and reducing the likelihood of breaches. A source code review helps find and fix such errors.

Software Review 52

Software Review Technical Review Systems Review Development Team Review 52

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Let’s dive in!

Feedback Software 84

Feedback Software Analytic Tools Research Software Data Visualization 84

UX Planet

JANUARY 11, 2024

This blog delves into the pivotal role of UXD, accompanied by real-world examples, to underscore why checking and elevating your UXD is not just a strategic move — it’s a business imperative. ? A classic example is Amazon’s one-click purchasing system, simplifying the buying process and boosting sales significantly. ?

User Testing 67

User Testing Customer Satisfaction Research Software Product Research 67

Split

MARCH 10, 2023

Engineers love to crank out code. Design and architecture of a system often plays second fiddle, if it plays at all. And no one in their right mind today would promote the BDUF (big design up front) model as the be-all and end-all of creating a modern, high-performance, highly available and fault tolerant system.

Software Review 98

Software Review Systems Review Data Visualization Document 98

Lenny Rachitsky

APRIL 9, 2024

’ ” Another example—when Sam Altman, CEO of OpenAI, was asked four years ago how OpenAI would make money, here was his answer: “We have made a soft promise to investors that once we’ve built this generally intelligent system, we will ask it to figure out a way to generate an investment return.”

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Data Visualization ChatGPT Research Software Product Management 120

The Product Coalition

JUNE 11, 2023

For example, “Estimate the number of drones necessary to complete all deliveries for Amazon in NYC” only proves you’re moderately clever in a very useless way. Unfortunately, despite their effectiveness, few employers make use of cognitive tests, maybe due fear it turns them off, or sensitivity to accusations of systemic bias.

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Product Research Technical Review Data Visualization Product Management 135

The Product Coalition

MARCH 8, 2024

In simple words, a digital transformation strategy is a thorough plan for utilizing digital technologies to enhance the physical components of your company, including engineering, production, and service. Examples: Highlight real-world examples of how companies benefited from digital transformation strategies.

Enterprise 124

Enterprise Research Software Feedback Software Strategy 124

Product Innovation Educators

MAY 22, 2023

The engineering team works on progressing the product but doesn’t communicate information back up to product management or executive groups. When I was the director of engineering, I often saw that what I understood the product to be was different from how directions of other departments in the organization understood the product.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

The Product Guy

MAY 7, 2020

Often, this is due to resource constraints rather than a lack of understanding of a PM role. Few examples: Growth PM/Growth Hacker – This role focuses on increasing the top of funnel and ensuring lower drops off during the conversion. The PRD is a PM’s primary communication tool with engineers.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Coalition

OCTOBER 19, 2020

For the purposes of our example, I chose only two drivers (Technology and Isolationism), so we’ll have just one 2 x 2 matrix. For the purposes of our example, let’s say our team wants to select the most likely alternative future. Thus, it might be wise for us to create a sales system for smaller dealers (or even individual sellers).

Technical Review 162

Technical Review Analytic Tools Research Software Automotive 162