Product Innovation Educators

FEBRUARY 17, 2025

Recently, at Hemnet, Sweden’s beloved property platform, she led product development that drove a 130% increase in top line revenues, making it the growth engine of the business. Leadership doesn’t always mean management Many professionals enter product management from technical backgrounds, such as engineering or development.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Lenny Rachitsky

FEBRUARY 25, 2025

Below, you’ll find what I believe is the most actionable, specific, and straightforward framework for crafting a strategy, for both your product and your company. As Chandra shares below, his framework sits on top of the best strategy wisdom out there (e.g. Then iron out any adjustments as a result of these reviews.

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

Lenny Rachitsky

JANUARY 14, 2025

So I’ve been on the hunt for a framework that actually helps you measure and increase your velocity. Core 4 pulls everything they’ve learned from working with thousands of teams into a single unified developer productivity framework. I’ve finally found it. Her background is in developer tools and distributed systems.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Intercom, Inc.

JULY 20, 2022

But when we make technical decisions, we like to be conservative. In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. Here, Waheed discusses our engineering principle “Be technically conservative”.

Technical Review 160

Technical Review Reporting Tools Customer Experience User Testing 160

Lenny Rachitsky

MAY 20, 2025

It happened with PMs, engineers, designers, and marketers at all levels of seniority and tenure. They review the manager’s performance. Conduct the API endpoint experiment APIs are wonderful because they allow engineers to get tasks done by simply relying on the interface and ignoring all the underlying complexity behind it.

Weak Development Team 116

Weak Development Team Data Visualization Technical Review Reporting Tools 116

The Product Guy

FEBRUARY 27, 2020

In addition, choosing the wrong product management framework added to the failure of the launch. Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints. The product and the engineering team did not get the opportunity to conduct a feasibility study.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

The Product Coalition

FEBRUARY 12, 2022

It’s always better when we’re together Photo by henry perks on Unsplash When I entered the wondrous world of product & engineering for the first time, I did not understand why there was a split between Product & Engineering. Engineering decides how and executes. One cannot exist without the other.

Engineering 167

Engineering Product Research Technical Review Roadmap 167

UX Planet

NOVEMBER 18, 2024

For example, when a citizen fills out an online application to renew their driving license, the application is reviewed by an agent or case officer who processes it further. Digital architects design the technical framework, ensuring that all components work together efficiently.

Data Visualization 98

Data Visualization Feedback Software Framework Analytic Tools 98

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Rightpoint.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Lenny Rachitsky

JANUARY 7, 2025

He also wrote my 9th most popular post of all time ( Become a more technical product manager ). IDEs) that help you write code with the help of AI Let’s review the most popular tools in each category to see what they can do and what we can build. By default it uses specific frameworks called Next.js

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

Lenny Rachitsky

MAY 15, 2025

Depth over breadth: Revolut’s leaders deliberately go extremely deep into 7 to 10 projects (out of 100 or more running simultaneously), but at a code and technical implementation level. This eliminates the uncertainty of whether poor traction is due to a bad idea or poor execution, making feedback interpretation clearer.

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Weak Development Team Technical Review Software Review Feedback Software 80

First Round Review

APRIL 29, 2021

After more than 20 years in tech, eight companies, and thousands of hires, Shopify's Farhan Thawar shares his go-to-framework for snagging a VP of Engineering.

Framework 133

Framework Engineering 133

Intercom, Inc.

JUNE 17, 2019

Interview assignments have become a common component of the hiring process for engineering roles. These technical problems, also known as email screeners or, as we call them at Intercom, take-home tests, are a useful way to initially evaluate the technical ability of candidates applying for engineering positions.

Engineering 132

Engineering User Testing Software Review Technical Review 132

Intercom, Inc.

FEBRUARY 26, 2018

by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something. The same is true in software.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

NextBigWhat

AUGUST 4, 2020

Question the need for it, discuss the possible impact, conduct research (wherever possible), go through contextual data, competitors, and talk to the stakeholders – Product, Tech, Ops, Support. Engage with tech, product, etc., Reconstruct the UI flows, detail and prototype it out for engineers to start work. for feedback.

Framework 111

Framework User Testing Technical Review Feedback Software 111

The Product Guy

JUNE 20, 2019

But it does mean owning decisions and having frameworks to get them the results they need. You can do this by immersing yourself in their processes and taking part in sprint planning, reviews, retrospectives and demos. Her first love was technology, which led her to study software engineering at UCT. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

UX Planet

OCTOBER 28, 2024

At this point, the designer’s job starts to feel more like either engineering — where we assist developers in mapping user interfaces — or product management, where we contribute to shaping the roadmap through user research. However, if the flow is technology-heavy and intended for engineers, a designer’s contribution can become tricky.

Research Software 94

Research Software Analytic Tools Data Visualization Web Development 94

Product Innovation Educators

JULY 29, 2024

Building the ODI Framework After the PCjr setback, Ulwick moved from engineering to product planning at IBM. This framework made innovation more predictable and effective. Ulwick introduced the opportunity algorithm in a 2002 Harvard Business Review article. He started exploring what makes innovation successful.

Data Visualization 284

Data Visualization Research Software Product Research Product Management 284

The Product Coalition

FEBRUARY 11, 2024

The value assessment framework allows you to identify gaps in any of the value layers — definition, delivery, and perception. Photo by Iain Kennedy on Unsplash When I was a product lead at Imperva, there was a feature that engineering kept telling me required a rewrite. The poor state of the feature wasn’t engineering’s fault.

Framework 145

Framework User Testing Customer Experience Definition 145

UX Planet

DECEMBER 6, 2024

Customers are mostly flexible with their car preferences due to the nature of the marketplace. AI Vision : Intelligently match customers with their ideal car through a sophisticated, single-prompt recommendation engine. Framework for Building AIsystems Machine Learning Machine Learning (ML) is utilized for data-driven predictions.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

Product Innovation Educators

OCTOBER 14, 2024

To use AI well in product management, we need to know how to ask it questions (called prompt engineering), balance AI ideas with human know-how, and always double-check AI’s work. Brian has been working for 15 years in different industries like finance, healthcare, and technology. For example, “Here are three product ideas.

Artificial Inteligence 243

Artificial Inteligence Research Software Data Visualization Reporting Tools 243

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

Intercom, Inc.

OCTOBER 19, 2018

Large engineering organizations face a common problem – different teams working on different parts of a product can end up having specific domain knowledge, and even specific cultures, that can lead to silos. For instance, nearly a decade ago, Facebook established their engineering bootcamp program. What is an engineering tour?

Engineering 106

Engineering Technical Review Software Review Systems Review 106

The Product Coalition

FEBRUARY 15, 2021

including Scrum as a framework?—?work Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? These are my lessons learned on making ‘agile’?—?including work in a fast-growing startup. Shall I notify you about articles like this one?

Agile 195

Agile Startups Technical Review Software Review 195

Intercom, Inc.

OCTOBER 12, 2021

At Intercom, we use a framework called the Conversational Support Funnel to help us optimize the support experience for both our customers and our support team. These are the technical or sensitive queries that need a specialized, empathetic response. Ensure only complex queries reach your team using the Conversational Support Funnel.

Weak Development Team 223

Weak Development Team Customer Experience User Testing Customer Feedback 223

PMLesson's Ace the PM Interview

MAY 20, 2025

Below, we'll show you how to write the perfect data engineering resume. ✅ Verified : This guide was written by Alex Reyes , a senior technical recruiter with 20+ years of experience. Balancing technical skills with soft skills, such as communication and critical thinking, boosts your resume.

Data Visualization 52

Data Visualization Analytic Tools Engineering Reporting Tools 52

Mixpanel

AUGUST 18, 2022

At most companies, software engineers are in a constant state of rushing to get features and bug fixes out the door. This means product analytics can be seen as a burdensome afterthought for a lot of engineers —one that just adds more grind to an already packed schedule. Allow engineering to lay a strong analytics foundation.

Data Visualization 104

Data Visualization Analytic Tools Engineering Technical Review 104

Product Talk

FEBRUARY 28, 2024

An engineer could call out an assumption they didn’t believe was true or a designer could question whether the choices they were making (e.g. Next, their tech lead created some lo-fi mockups in FigJam. Summing up this second round, Kelsey says, “Because we were novices to the process, I think we over-engineered what we needed to do.”

Product Research 322

Product Research Onboarding KPIs Feedback Software User Testing 322

The Product Coalition

APRIL 20, 2023

In the next five years, around 48% are interested in employing AR and other metaverse technology to shop. With the advancement of technology, we are beginning to realize the promise of augmented reality apps. At this moment, we can only imagine what this technology will look like once we’ve maximized its potential. Check it out.

Technical Review 148

Technical Review Reporting Tools Vision Software Review 148

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. Many engineers feel like they must make a jump into management to lead. Jean: Especially with engineering teams.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

The Product Coalition

FEBRUARY 12, 2024

I enjoyed in-person meetings, especially in-person product review meetings. Early in the pandemic, this led me to resent virtual meetings, especially virtual product review meetings. This particular product review meeting was a breaking point. I struggled to figure out how to run the product review meeting effectively.

Technical Review 147

Technical Review User Testing Product Research Customer Feedback 147

Intercom, Inc.

APRIL 13, 2021

Our product engineers are empowered to build great features, fast. So we decided to do something contrary to our engineering principles – run our search infrastructure ourselves on Elastic Compute Cloud hosts, or EC2 as it’s known. In Intercom, we believe that shipping is our company’s heartbeat. persistent": {.

Reporting Tools 250

Reporting Tools Data Visualization Customer Experience User Testing 250

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

Software Review 98

Software Review Systems Review Technical Review User Testing 98

Intercom, Inc.

JUNE 29, 2018

Instead, they look for patterns and frameworks that are widespread and valuable. There are plenty of solutions, and one of them is Start, Stop, Continue – a framework to structure a retrospective for a team, career or project. Thinking critically about frameworks. Consider adapting a framework to suit your current needs.

Framework 217

Framework Technical Review Construction Engineering 217

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. Here’s how working with APIs and SDKs allows PMs (and the engineers they collaborate with) move faster than ever before.

Research Software 115

Research Software Feedback Software Technical Review Software Review 115

Modus Create

OCTOBER 6, 2021

That’s not to say that legacy technology isn’t a relevant factor anymore. Multiple industries employ outdated software in their core operations and only consider modernization when a critical technology in their stack becomes unsupported (for example, an older version of Java or PHP is sunsetted). Paying off technical debt.

Technical Review 75

Technical Review Reporting Tools Software Review User Testing 75

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. How did you make the transition to compliance tech? Less than a year later, Drata was launched.

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Reporting Tools Data Visualization Software Review Technical Review 212