The Product Guy

JUNE 18, 2020

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations. It’s cyclical.

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

Productside

APRIL 16, 2025

Productside | Product Management Courses & Training Breaking the Silos: How Product and Engineering Build Better Together In Season 3 of Productside Stories , we sat down with Guy Gershoni , Head of Engineering at genesIT, for a candid conversation on what it really takes to build great products in todays complex tech environments.

Engineering 177

Engineering Product Research Feedback Software Feedback Loop 177

Product Talk

JUNE 12, 2024

Identifying and testing assumptions is a critical part of continuous discovery. But what happens when your assumption tests don’t go as planned? Whether you encounter technical difficulties, have a hard time finding customers to connect with, or run up against any other number of problems, it can be tempting to give up.

Product Research 307

Product Research User Testing Research Software Testing 307

The Product Guy

OCTOBER 22, 2018

We left automation testing behind. The only way to know there weren’t any bugs was for me to test manually. Testing took up almost 70% of my time.I Testing took up almost 70% of my time.I Stories in our user story tracker were waiting for my acceptance for weeks before I was able to get to them and have them released.

Product Research 312

Product Research User Testing Testing Product Management 312

Product Innovation Educators

SEPTEMBER 2, 2024

Why market research is product managers’ secret ingredient for successful products Watch on YouTube TLDR Market research is a key part of product development and management. In this episode, Chip Chonym explains why market research matters throughout the innovation process, discussing both qualitative and quantitative methods.

User Testing 280

User Testing Product Research Market Research Research Software 280

Product Talk

DECEMBER 18, 2024

We need engineers involved throughout. I started my career as a software engineer. Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them. Discovery is a team sport.

Product Research 244

Product Research Research Software Analytic Tools Feedback Software 244

Productside

APRIL 2, 2025

PMs are often tasked with aligning stakeholders, guiding engineering teams, and championing the customer. Everyones Pulling in a Different Direction When theres no shared vision, product, engineering, and business teams fill in the blanks differently. Customers dont care about data structures. Run it by a few customers.

Data Visualization 177

Data Visualization User Testing Product Research Reporting Tools 177

Product Talk

DECEMBER 12, 2018

Are you inviting your engineers to participate in discovery with you? Does your organization prefer that your engineers only write code? Marty Cagan , in Inspired , argues, “If you’re just using your engineers to code, you’re only getting about half their value.” And, sadly, many engineers make this mistake themselves.

Product Research 279

Product Research Engineering Analytic Tools Feedback Software 279

The Product Coalition

JANUARY 23, 2022

Guest post by Mark Mayo, Senior Quality Engineer at Terem. Manual testing of your mobile products is important and useful. However, it does not scale well, with the myriad of devices, OSs, screens and other combinations that exist on the market that your users will utilise. What is Mobile Test Automation?

User Testing 202

User Testing Analytic Tools Feedback Software Research Software 202

AB Tasty

MAY 15, 2025

Forget traditional shopping journeys, today’s fashion consumers are rewriting the rules! Our 2025 Fashion Consumer Trends report reveals the shifts in how consumers discover, decide, and commit to fashion brands today. Jonny predicts this trend will expand across all age groups.

User Testing 52

User Testing Product Research Testing Reporting Tools 52

The Product Coalition

DECEMBER 23, 2021

Guest post by Mark Mayo, Senior Quality Engineer at Terem Technologies This is the process of writing code and using tools to automate the user interface (UI) testing of front-end components of websites, desktop applications or mobile applications. But, getting it right goes beyond the coding of the tests and the tools you use.

User Testing 193

User Testing Product Research Testing Reporting Tools 193

Product Talk

FEBRUARY 5, 2025

Rather than talking about discovery as one amorphous concept, she encourages product people to think about specific actions they can take to help them chip away at discovery, like talking to customers every week or identifying their assumptions. Your interview is on your calendar, you talk to a customer every week.

Product Research 210

Product Research User Testing Customer Experience Framework 210

The Product Guy

FEBRUARY 27, 2020

The kiosks help thousands of customers by providing valuable information and generate a significant portion of the revenue for the company. The wondrous product was used by less than five percent of our entire user base. The product and the engineering team did not get the opportunity to conduct a feasibility study.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

The Product Guy

MARCH 12, 2020

How many more engineers do you need to do everything on the backlog? If you have four times as many engineers, you’ll be able to go four times as fast, right? . At the time of working through this process, my product had just been ‘launched’ after 2 months of private beta testing. The former is a difficult conversation.

User Testing 405

User Testing Customer Experience Product Research Framework 405

The Product Guy

AUGUST 30, 2019

Some organizations lean toward execution, with a focus on product artifacts like PRDs, user stories, and roadmaps. Others focus on UX, emphasizing wireframes and user flows. While still others may focus on data analysis, customer research, project management, or even engineering. How often do you speak to users?

User Testing 321

User Testing Product Research Customer Experience Weak Development Team 321

The Product Guy

NOVEMBER 29, 2019

This is largely caused due to not researching enough around the market you are building for understanding the target audience and spending enough time with your customers to build empathy for them and understand their pain points. How Products Fail Without Customer Empathy. First Principles of customer empathy.

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

The Product Guy

APRIL 9, 2020

Have you ever had to talk a difficult customer down from the ledge? For product managers, it’s even more important because we intersect with different people in different scenarios every day with the ultimate goal of aligning the product to the customer and the business. . Test See how that initial test works in the actual meeting.

Framework 473

Framework User Testing Product Research Weak Development Team 473

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Product Talk

AUGUST 14, 2024

It’s no secret that engineers can be hesitant to participate in product trios. They might feel anxious about taking on tasks that are new to them and outside their regular routine at work, like speaking directly with customers. They might fear that any time not spent coding is time when their technical skills are falling behind.

Research Software 311

Research Software Product Research Engineering User Testing 311

Userpilot

OCTOBER 19, 2024

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). Userpilot is a product growth platform that can collect customer feedback directly within your product.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Userpilot

OCTOBER 20, 2024

When the process feels complicated, it becomes easy for a new user to lose interest before they experience the true value of your product. Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. The user engagement rate is low. The user engagement rate is low.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

Productside

MAY 15, 2025

So the team builds it without questioning whether it fits the strategy or delivers value to the customer. Thats why we recommend working backwards from your desired customer outcomes and mapping those to business goals. Start with a high-level user flow for a single persona, then break it into steps and actions.

Product Research 156

Product Research User Testing Webinar Weak Development Team 156

Product Talk

JUNE 5, 2024

How can you get your engineer to participate in your product trio? How can product trios work with user researchers? Most product trios are comprised of a product manager, a designer, and an engineer. The most common form of cross-functional collaboration happens between product managers, designers, and engineers.

Product Research 309

Product Research User Testing Research Software Customer Experience 309

Product Talk

MARCH 20, 2024

April 2nd: Continuous Interviewing: Unlock the Power of Story-Based Customer Interviews This webinar is designed to help you better understand what a good customer interview looks like. It’s because most product people are stuck in a project-based idea-testing world. Register here. Register here. Register here.

Product Research 315

Product Research Events User Testing Webinar 315

Product Talk

JULY 10, 2024

This event is a great fit for Vice Presidents or C-level executives who manage product managers, designers, or engineers and want to connect with peers. This skepticism usually comes from those who are still navigating a project-based approach to idea testing. They’ve been a ton of fun. Don’t miss out— register here !

Product Research 281

Product Research Events User Testing Webinar 281

The Product Guy

APRIL 9, 2019

The challenge to the product managers is to translate these into a more functional plan for our engineering team. We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. Simple task, right?

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Productside

MARCH 3, 2025

If your buyer is another product manager, treat them like an external customer. Theyre purely engineering-driven, ignoring everything we say. Rogers take : Win them over with real user insights. If they see your decisions are driven by actual market feedback, youll start earning trust. Roger : Absolutely. Do I push back?

Product Research 177

Product Research Feedback Software Product Management Product Manager 177

Product Talk

AUGUST 18, 2021

Good product discovery includes the customer throughout the decision-making process. Good product discovery includes the customer throughout the decision-making process. Good product discovery includes the customer throughout that process. If we are lucky, we might do some customer research at the beginning of the project.

Product Research 328

Product Research Research Software User Testing User Friction 328

Product Innovation Educators

OCTOBER 7, 2024

We discuss the benefits of low-fidelity prototyping, the engineering design process, and how to use prototypes effectively to solve problems and validate ideas. Prototyping is a key tool for product managers who want to create value for customers.

User Testing 283

User Testing Feedback Software Customer Feedback Product Management 283

Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. You get something that truly works for you, and we get to connect with people who value what we offer and have the potential to become power users (and sources of sustainable revenue!).

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Product Talk

DECEMBER 7, 2022

Customer interviewing is one of the most valuable activities a product team can do. It’s simply the easiest, most sustainable way of learning about your customers and what they need. Customer interviewing is one of the most valuable activities a product team can do. What doesn’t count as a customer interview? Tweet This.

User Testing 283

User Testing Reporting Tools Customer Experience User Friction 283

Product Talk

JANUARY 24, 2024

The foundation of continuous discovery is weekly touchpoints with customers. It sounds simple, but what happens if your product is so new that you don’t have any customers yet? What do you do about discovery if your product is so new that you don’t have any customers yet?

Research Software 298

Research Software Feedback Software User Testing Customer Experience 298