Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Yes, we’re B2B but are we targeting small businesses or enterprise?

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Research Software Product Research Product Management Product Manager 52

ProductCraft

JULY 11, 2019

Traditional industries like retail, insurance, and banking may have a lot to learn from the software industry to evolve into digital enterprises, but they have plenty to teach as well. Read more » The post Women in Product: How to Combat Bias in Product Management appeared first on ProductCraft by Pendo.

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Reporting Tools Banking Product Management Product Manager 78

ProductPlan

OCTOBER 1, 2020

Product managers, product leaders, and product executives have no shortage of educational opportunities. From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more).

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

The Product Guy

APRIL 9, 2020

For product managers, it’s even more important because we intersect with different people in different scenarios every day with the ultimate goal of aligning the product to the customer and the business. . Perspective changing events can happen over a weekend or even in your meeting. More About The Product Mentor.

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Framework User Testing Product Research Weak Development Team 189

Mind the Product

APRIL 3, 2020

Our week-long event – Mind the Product APAC has come to an end and what a week it’s been! Our product family is feeling bigger and better than ever before but just because the event is over, does not mean the celebration has to end too. ” Product Management in the Time of Corona.

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Product Research Customer Experience Events User Testing 189

The Product Coalition

MARCH 7, 2023

Many companies expect product managers, designers and other roles to be able to deliver good user interviews, but the training is often by trial-and-error. I compiled this guide back when I was training product managers on my team to be able to run user interviews. User interviews can sometimes be a weird experience.

User Testing 119

User Testing Customer Feedback Customer Experience Data Visualization 119

Userpilot

OCTOBER 17, 2023

Customer sentiment data to understand the perspectives, emotions, and satisfaction levels your customers associate with your product. Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them. How to collect market research data?

Data Visualization 85

Data Visualization Analytic Tools Research Software Feedback Software 85

Indicative

JANUARY 25, 2021

For product managers at companies offering freemium mobile apps and trials, turning free users into paid ones is often a primary goal. By connecting your data with Indicative , product managers can use the tools we’ll get into in the next section to more effectively convert users to paid. Amazon Redshift.

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Data Visualization Analytic Tools Customer Experience User Testing 64

TSIA

JANUARY 8, 2019

I was pleased to present at DevOps Enterprise Summit in Las Vegas recently on the essential and mutually beneficial partnership between Product Management and DevOps, which is the combo of software development (Dev) and information technology operations (Ops). The case for alignment between Product Management and DevOps.

B2B 52

B2B Software Developers Software Development Enterprise 52

Userpilot

FEBRUARY 17, 2021

Wondering what the best product conferences of 2021 are? We’ve collected the best events for product folks that you can attend online or in-person. What: 1,500 tech product managers and product developers gather online at one of the world’s largest product management & development conferences.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

The Product Guy

NOVEMBER 9, 2017

Guest Post by: Alex Hsu (Mentee, Session 4, The Product Mentor) [Paired with Mentor, Addi Regev]. A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Without a clear roadmap and strategy, a Product Manager won’t be able to make impactful decisions.

Framework 138

Framework Agile User Testing Research Software 138

Mixpanel

JANUARY 3, 2022

Here are four ways you can position yourself as the go-to engineer for everything product analytics—and simultaneously make yourself invaluable to both the product and engineering teams. From the perspective of many engineering teams, product analytics is treated as a second-class citizen.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

Good Product Manager

SEPTEMBER 27, 2017

Three Tips for Planning Next Year’s Product Roadmap. September brings about the return of kids to school, cooling temperatures, and, for product managers, an opportunity to review plans for the next year’s roadmap. SiriusDecisions 2018 Product Management Planning Assumptions. Upcoming Events.

Customer Experience 60

Customer Experience User Testing Customer Feedback Roadmap 60

Good Product Manager

SEPTEMBER 27, 2017

Three Tips for Planning Next Year’s Product Roadmap. September brings about the return of kids to school, cooling temperatures, and, for product managers, an opportunity to review plans for the next year’s roadmap. SiriusDecisions 2018 Product Management Planning Assumptions. Upcoming Events.

Customer Experience 60

Customer Experience User Testing Customer Feedback Roadmap 60

Good Product Manager

SEPTEMBER 27, 2017

Three Tips for Planning Next Year’s Product Roadmap. September brings about the return of kids to school, cooling temperatures, and, for product managers, an opportunity to review plans for the next year’s roadmap. SiriusDecisions 2018 Product Management Planning Assumptions. Upcoming Events.

Customer Experience 60

Customer Experience User Testing Customer Feedback Roadmap 60

TSIA

JANUARY 8, 2019

I was pleased to present at DevOps Enterprise Summit in Las Vegas recently on the essential and mutually beneficial partnership between Product Management and DevOps, which is the combo of software development (Dev) and information technology operations (Ops). The case for alignment between Product Management and DevOps.

B2B 40

B2B Software Developers Software Development Enterprise 40

TSIA

JANUARY 8, 2019

I was pleased to present at DevOps Enterprise Summit in Las Vegas recently on the essential and mutually beneficial partnership between Product Management and DevOps, which is the combo of software development (Dev) and information technology operations (Ops). The case for alignment between Product Management and DevOps.

B2B 40

B2B Software Developers Software Development Enterprise 40

Usersnap

DECEMBER 10, 2023

One of the most infamous events highlighting the consequences of inadequate UAT was the launch of the Healthcare.gov website in the United States in 2013. Reports suggest that while some testing was done, the entire end-to-end process needed to be thoroughly tested from the user’s perspective. Try Usersnap for UAT testing now 2.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

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User Testing Customer Feedback Customer Experience Strategy 177

Iteratively Blog

JANUARY 10, 2021

The product team has defined the goals and metrics for this new feature and will have a view of what event tracking is needed to measure those metrics. The iOS, Android and web development teams are responsible for instrumenting (and ideally testing) those events in the code and will have an opinion on what’s feasible.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Software Review 52

Amplitude

NOVEMBER 26, 2019

Francesca is a Product Manager. Not everything Not everything involving data is owned by one person or team, even at a large enterprise company. involving data is owned by one person or team, even at a large enterprise company. Our Product Manager friend, Sophia, knows this feeling well. Meet Francesca.

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Data Visualization UX Analytic Tools Reporting Tools 137

BrainMates

DECEMBER 7, 2021

They were joined by Brainmates and SustainDigital who co-hosted the event. Attendees were invited because they were known to be able to contribute to a robust discussion on Product. These roundtable events occur annually at a minimum. Learn how meditation can lead to better Product Management.

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Software Review Technical Review Systems Review Customer Experience 52

Gainsight

APRIL 2, 2021

As such, I was excited to get CS execs together last week from “unicorn” companies that are leaders in Product-led Growth—Gitlab, New Relic, Lucid, Dropbox, Calendly, Auth0, and Pagerduty. Finally, for the main event, we asked the group to crowdsource a list of things that make Customer Success in the PLG world different.

User Testing 52

User Testing Customer Feedback Analytic Tools Customer Experience 52

Userpilot

NOVEMBER 29, 2022

From a business perspective, it’s vital to keep a churn rate low to grow in income thanks to existing customers. In turn, small SaaS companies typically aim for a 5-7% churn rate, while enterprises need to keep their churn rates below 5%. Event occurrence in Userpilot. Why is churn analysis important? Conclusion.

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Data Visualization Customer Feedback User Testing Customer Experience 98

The Product Coalition

DECEMBER 13, 2020

That can be automating a tiresome task, building your own website, or releasing a fully fledged product. In any event, those side projects all have a common pitfall: rarely if ever developers complete their own side projects. Her unique insight into the issue revealed how important other people’s perspectives are to any product.

Feedback Software 93

Feedback Software Customer Feedback Customer Experience User Testing 93

Alchemer Mobile

NOVEMBER 10, 2022

Unify data and simplify partner integrations with enterprise-class security and reliability. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. Mobile in-app feedback tools & solutions. Apptentive.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

ProductPlan

NOVEMBER 20, 2020

Product managers are all about prioritization. The items that deliver the most value to a product’s reputation, help the product achieve its goals and improve KPIs are the ones that we continually slot at the front of the queue. 4 Common Areas to Uncover Potential Problems for Product Reputation. Accounting.

Onboarding KPIs 52

Onboarding KPIs User Testing Customer Experience Product Research 52

Userpilot

JANUARY 18, 2021

To cap it all, the product tour at the beginning is boring, bureaucratic — and compulsory. His company actually has the funds to become an enterprise customer. He quits before he has had a chance to experience the value of the product. Activation is about getting the user to EXPERIENCE the value of the product.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Customer Experience 82

Amplitude

JANUARY 9, 2018

How we set product performance metrics at Amplitude, and why you should start doing it too. One of my most favorite books related to product management is Lean Analytics. Most famously, it outlines the role of data in the build –> measure –> learn product development cycle, and what makes a good metric.

Data Visualization 79

Data Visualization Analytic Tools User Testing Weak Development Team 79

Userpilot

JULY 30, 2021

If your company has 250 employees or more, it’s essential that you use enterprise onboarding software to process your new customers. It took Atlassian 2 years and nearly 3 million dollars* to build their own internal onboarding tool (*according to a Sr Product Manager who worked on this project). Segmentation. Automation.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Enterprise 98

Userpilot

MARCH 18, 2022

To measure the customer engagement score, you have to account for multiple events that users need to accomplish to highlight their engagement. These engagement events include: Key features customers engage with (or don’t). Product usage frequency. The specific actions that different customers take inside your product.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Tyner Blain

AUGUST 10, 2023

Lack of Purpose I’ve spent several years doing organizational transformation work for large enterprises. In the early stages of transformation many companies measure improvement in terms of product operations efficiency and predictability. The general tone of change is one of improvement in approach.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

Alchemer Mobile

MAY 19, 2021

Unify data and simplify partner integrations with enterprise-class security and reliability. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. Especially when you consider how much time and resources get put into evaluating, implementing, onboarding, and navigating change management. So, what can you do to save yourself all that effort? Funnel analysis.

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Analytic Tools Data Visualization Feedback Software Research Software 45

Gainsight

MAY 13, 2020

Enterprise software is great and all but it’s not curing cancer (or Coronavirus) and it’s not flying cars into space. How can we make a human-first event with no humans physically present? Pulse Everywhere 2020 hosted hundreds of leaders from Product Management, Sales, and other functions. So we thought and thought.

User Testing 77

User Testing Customer Experience Presentation Travel 77

Userpilot

MAY 7, 2021

From a customer’s perspective, it’s very frustrating to run into a problem during onboarding and not know how to fix it. Keeping a self-service perspective in mind is a good strategic move for most SaaS businesses due to all the benefits we just outlined. Faster response time. When does it make sense to make your SaaS self-service?

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Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

MAY 12, 2024

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic and mobile app traffic and events, currently as a platform inside the Google Marketing Platform brand. Interested in driving product growth without coding? Book a demo to see how we can help! No-code feature tags in Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52