The Product Guy

MARCH 26, 2020

This created a positive feedback loop, when more of their ideas were used, more ideas would be suggested and the more proactive they would become by contributing and brainstorming solutions. I would then work with the CTO to incorporate their suggestions and improvements. More About The Product Mentor. Better Decisions.

CTO Coach 405

CTO Coach Product Research CTO User Testing 405

Intercom, Inc.

FEBRUARY 6, 2020

Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. A feedback loop to balance supply and demand. Yvonne is able to tap into a sophisticated feedback loop, designed to monitor topic and skills trends by market.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

The Product Guy

JUNE 20, 2019

With growth, you never want people to feel like their suggestions or ideas have been forgotten about, lost in the backlog abyss, as you are not providing feedback or new/updated products as quickly as you could before. Defining a discovery process will help immensely with the validation and feedback loop! Better Decisions.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Gainsight

APRIL 15, 2022

In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. The post Enterprise CS 101: Establishing Customer Success Quickly appeared first on Gainsight Software.

Enterprise 97

Enterprise Customer Experience Feedback Software Data Visualization 97

The Product Guy

APRIL 23, 2020

It’s a feedback loop to tell me if something needs a second look for course correction. The Product Mentor is a program designed to pair Product Management Mentors and Mentees around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…. More About The Product Mentor. Better Decisions.

Feedback Software 356

Feedback Software Product Research Customer Feedback Customer Experience 356

Alchemer Mobile

AUGUST 9, 2023

With the addition of Alchemer Workflow Initiators to Alchemer Workflow, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate surveys and feedback requests in the context of your customer’s or employee’s experience.

Product Research 130

Product Research Feedback Software Events Feedback Loop 130

The Product Coalition

APRIL 3, 2023

This article gives you a step-by-step guide — with examples — to build a user feedback collection system that you can trust — whether you’re a new startup or an enterprise. Keep track of the person’s contact information so you can get in touch with them later to ask any questions or close the feedback loop ( Step 8 ).

Feedback Software 155

Feedback Software Customer Feedback User Testing User Friction 155

The Product Guy

SEPTEMBER 24, 2024

Feedback Loops Feedback is crucial to system behavior. Systems thinking identifies loops where outputs become inputs, influencing future results. For instance, customer feedback (output) might shape product improvements (input), which in turn affects future feedback.

Feedback Software 150

Feedback Software Product Strategy Product Research Strategy 150

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. It offers feedback and onboarding flows but lacks push notifications and mobile-specific UI. Enterprise setups can be complex, requiring developer support and lengthy implementation.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Intercom, Inc.

FEBRUARY 13, 2018

A strong sales and product feedback loop avoids both scenarios. If your sales team is broken up between SMB, Mid-Market and Enterprise, you might want to include one rep from each segment. One, salespeople hate when deals stall because their product is missing a vital feature. How is your sales team segmented?

Product Research 192

Product Research Feedback Software User Testing Customer Feedback 192

Usersnap

MARCH 24, 2025

Use focus groups to test low-fidelity prototypes and gather qualitative feedback. Customer feedback loops Gather real-time insights before development. With Usersnaps discovery survey templates and real-time, contextual insights, you can effortlessly collect and analyze user feedback at scale.

Product Research 52

Product Research Data Visualization Customer Feedback User Testing 52

UserVoice

APRIL 4, 2017

Asana is a popular option for both enterprise and SMB companies. With UserVoice, manually managing your feedback loop is a thing of the past. This is one of the first go-to’s for product managers who need to invest in more software. Jira’s project management capabilities are also popular with more developer-centric teams.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

The Product Coalition

FEBRUARY 1, 2021

Personas are outdated snapshots before they’re even created Firstly, personas are often used in enterprise level organisations trying to introduce user-focused behaviour in an environment whereby users were not the real focus (i.e. The focus should be on continuous improvement via a build, measure, learn feedback loop.

Customer Experience 179

Customer Experience Data Visualization Product Research User Testing 179

The Product Coalition

MARCH 3, 2023

Factors such as the price of the product or size of the company purchasing can have a noticeable correlation with the time required for the evaluation phase — think large enterprises deploying expensive solutions company-wide compared to a freemium mobile app. Using a trial version of your software is part of the evaluation phase.

Customer Experience 158

Customer Experience Customer Feedback User Testing User Friction 158

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

The Product Coalition

APRIL 24, 2023

Feedback management means: Collecting feedback Centralizing it from the channels you receive it Analyzing it to draw insights Prioritizing feedback to act on Closing the feedback loop The purpose of feedback repositories is to help PMs with that second piece: centralizing customer feedback.

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144

The Product Guy

SEPTEMBER 6, 2019

Requests would be made, designers would create, important people would give feedback/approve, product managers would input in JIRA tickets, and Devs, Designers, and Product would just comment back and forth on tickets. No official tracking of asset requests, design requests, feedback loops, prioritization of requests would be happening.

Data Visualization 186

Data Visualization Product Research Analytic Tools Feedback Software 186

Usersnap

NOVEMBER 18, 2024

Its intuitive interface and customizable widgets make it simple for teams to collect actionable user feedback. With built-in feedback loop capabilities, you can easily keep every feedback provider informed about the status, ensuring transparency and building trust throughout the process. Paid plans start at $49/month.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Mind the Product

JULY 12, 2018

We must execute, iterating through the build-measure-learn feedback loop to rapidly answer our question. We can design experiments by going through the loop backwards – starting with what do we want to learn, what data do we need to measure to obtain the learnings, and finally what do we have to build to expose the data.

Product Research 110

Product Research Feedback Loop Customer Experience Startups 110

ProductPlan

AUGUST 12, 2024

Let’s discuss ways we can help your enterprise organization grow! Book a Consultation Enterprise Growth Platform Capabilities Unlimited Roadmaps Easily collaborate, share, and transfer between users. Launch Communications Provide an iterative, two-way feedback loop between stakeholders throughout the product launch lifecycle.

Reporting Tools 52

Reporting Tools Feedback Software Analytic Tools Data Visualization 52

Mixpanel

NOVEMBER 15, 2021

Some of the most innovating companies, including fast-growing startups, as well as household enterprise companies who are undergoing digital transformation, have chosen Mixpanel to help them grow.

Analytic Tools 144

Analytic Tools Data Visualization Customer Experience Product Research 144

Userpilot

AUGUST 27, 2024

Glassbox : Glassbox is ideal for large enterprises seeking detailed session replays and advanced customer journey analytics. Pendo : Pendo provides robust in-app guidance , user feedback, and product management tools, making it perfect for product-led companies who want an all-rounder PM platform. G2 rating : 4.6/5 G2 rating : 4.4/5

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

MARCH 5, 2025

Enterprise (custom quote): Includes premium integrations, data warehouse sync, advanced security features, and priority support. Ultimate: Adds advanced in-app guidance, journey orchestration, and data synchronization for enterprise-scale needs. Enterprise: Unlimited analytics, dedicated CSM, and advanced security.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Usersnap

AUGUST 26, 2021

With every customer interaction, they can extract feedback for the right department to address it. Here’re 4 best practices for CS teams take charge of customer feedback loops: Understand the job-to-be-done of each issue and if there are other related problems the customers wish the product can solve.

User Testing 119

User Testing Feedback Software Customer Feedback Product Research 119

Intercom, Inc.

OCTOBER 24, 2022

Enterprise and SMB companies typically purchase in different ways and require different levels of support. For example, within Enterprise companies there are, on average, eight people involved in the buying cycle – while for SMB it is usually one or two.

Feedback Software 91

Feedback Software User Testing Strategy Onboarding KPIs 91

Userpilot

APRIL 22, 2024

Zapier maintains a tight feedback loop to build trust with users. From small teams to large enterprises, Miro offers solutions that address their challenges. For instance, enterprise clients have access to bespoke features, priority support, and higher levels of security. Loom creates FOMO through its reverse trial.

Feedback Software 104

Feedback Software Product Research Customer Experience Strategy 104

Userpilot

OCTOBER 31, 2024

By responding to customer reviews, you can demonstrate your customer-centric orientation and close the feedback loop. Product feedback software: Trustpilot. Product feedback software: Mention. Try Userpilot’s Feedback Software to Improve Your Product Get a Demo 14 Day Trial No Credit Card Required 13.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. Enterprise-grade API vendors, on the other hand, usually cover all major platforms, with a team of dedicated experts working on each.

Research Software 115

Research Software Feedback Software Technical Review Software Review 115

Userpilot

JANUARY 10, 2024

What is an enterprise onboarding manager? An enterprise onboarding manager is responsible for ensuring that new customers are seamlessly onboarded and guided toward uncovering value with your product. Collect and act on customer feedback : The manager needs to keep an eye on customer feedback.

Feedback Software 104

Feedback Software Analytic Tools Product Research User Testing 104

ProductPlan

AUGUST 12, 2024

Our best-in-class enterprise offering delivers a holistic and strategic product lifecycle planning solution—efficiently executed with an unparalleled customer experience ! Let’s discuss ways we can help your enterprise organization grow! A straightforward solution. Service excellence. Proven results.

Reporting Tools 40

Reporting Tools Feedback Software Analytic Tools Data Visualization 40

UserVoice

JULY 4, 2019

Asana is a popular option for both enterprise and SMB companies. Product Managers of enterprise software are using Gainsight PX to understand which features drive the most value for their customers. With UserVoice, manually managing your feedback loop is a thing of the past. Want to learn more?

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

Userpilot

JULY 29, 2021

The best customer engagement solutions include custom onboarding experiences , gamification , in-app guides , contextual communication, and feedback loops. Here are some examples of engaging with customers and closing the feedback loop. Feedback loops. Customization options in Userpilot. Built-in analytics.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. or doing nothing, is usually the main competitor faced by enterprise sales-people.). Is this something that needs to be resolved urgently?

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Business Acumen Institute

OCTOBER 6, 2023

Users and decision-makers across the enterprise are also “customers.” Since all business outcomes invariably contribute to company goals, their collective performance needs to be monitored with proper feedback loops to every other capability. For IT people, the ecosystem of the company has similar constructs.

Reporting Tools 52

Reporting Tools Research Software Feedback Software Technology 52

Userpilot

APRIL 24, 2025

Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Delivered a 20% reduction in development cycle times and drove engagement through personalization, continuous feedback loops, and Agile implementation.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Gainsight

MARCH 2, 2022

One of the biggest—and most encouraging—trends we’ve seen over the past 18 months is that companies are no longer lavishing their customer success investments only on their highest-roller enterprise customers. . More and more businesses are realizing that taking care of all of their customers reaps huge dividends.

Customer Experience 98

Customer Experience User Testing Customer Feedback Product Research 98

Agile Velocity

MAY 14, 2020

This combination will enable your enterprise to gain faster feedback, reduce risks while also obtaining meaningful business outcomes. For over a decade, Agile Velocity has been helping enterprises chart and benchmark their progress during change initiatives. Our Services Include: Enterprise Agile Transformations.

Agile 98

Agile Feedback Software Analytic Tools Data Visualization 98