Userpilot

JANUARY 31, 2023

In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. All of that will help you nail customer activation in your own SaaS. SaaS owners and product managers are busy people.

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Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. The best tools to track your UX KPIs and improve them are: Userpilot – for creating in-app surveys and tracking feature usage.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Onboarding KPIs 105

The Product Coalition

JULY 13, 2020

In order to be data-driven, one has to carefully consider the product analytics tools he is using. However, there are so many vendors on the market that it can easy to lose track of which tools are worth consideration. What is a Product Analytics Tool? What is a Product Analytics Tool?

Data Visualization 86

Data Visualization Analytic Tools Research Software Feedback Software 86

Userpilot

OCTOBER 16, 2023

We also dive deeper into the tools and processes needed for product analytics. There are a variety of KPIs for tracking product analytics. Others track product usage data or serve as tools for user journey analysis. For SaaS products, this can mean when your users first sign up for a free trial or a freemium account.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 105

The Product Coalition

FEBRUARY 27, 2023

With these types of insights, a few things happen here: we expand our KPI list to include things such as “Increase pages/session” and “Increase events/session”, but maybe most importantly, is our insights can now start taking the shape of hypothesis and opportunities.

Data Visualization 148

Data Visualization Customer Feedback Customer Experience Analytic Tools 148

Userzoom

DECEMBER 11, 2019

Here are a few teasers of what’s to come: We can look forward to a further blossoming of the CX and UX relationship, where we move past the collection of pure attitudinal data towards a more holistic overview of experiences using quant and qual research. Becky Wright, Senior Product UX Researcher. UX Researcher, Professional Services.

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Data Visualization User Testing Research Software UX 92

Userzoom

NOVEMBER 18, 2019

Over the last couple of years we’ve surveyed hundreds of people from some of the biggest companies in the world to discover the current UX landscape in enterprise organizations. The results, as featured in our 2019 State of UX in the Enterprise survey , are a revealing array of common challenges and trends.

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User Testing Product Research UX Data Visualization 91

Birst BI

JANUARY 29, 2019

Operationalizing BI and analytics – that is, putting the power of data in the hands of everyone across the enterprise, not just analysts and data scientists – has always been the mantra for Birst co-founder Brad Peters. With Birst Smart Analytics announced today, we do just that. When you founded Birst, you had a vision for what BI could be.

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Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 78

Userzoom

DECEMBER 20, 2017

At the start of 2017 I made several predictions about UX design and research. We have seen several Researchers and Designers demonstrate value within their organizations and have climbed career ladders into leadership positions. 2) Measuring KPIs and conducting Competitive Benchmarks to demonstrate strategic value.

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Data Visualization User Testing Research Software Customer Experience 50

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. Other roles exclusively focus on customer data, such as product dashboards and KPI tracking.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Gainsight

NOVEMBER 2, 2022

Right now all companies—whether they’ve been around for 100 years or are just emerging—are focusing on KPIs that reflect modern technologies. Some emerging KPIs Schrage noted include employee experience, customer experience, and customer lifetime value. We have legacy systems. and Alka Tandan, CFO at Gainsight, Inc.,

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Reporting Tools Research Software KPI User Testing 52

ProductPlan

JULY 9, 2019

The Americans with Disabilities Act requires accessibility, which includes some digital products and is often a fundamental requirement for large enterprises and any government or government-related operation. Will this feature increase a KPI? Does the funky new app UI strand a user that relies on voice navigation?

User Testing 81

User Testing Customer Experience Product Research Research Software 81

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. Netflix played the long game and invested in the right decision by combining multiple tools upfront to operate in a user-centered way at scale. When should we use analytics?

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Data Visualization User Testing Information Product Research 75

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. Market Research : Adopt Primary and Secondary research techniques to gather intelligence on the market. Theme Goals (KPI) H1 H2 Sales Revenue 1. Discovery a.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. You have surface level: you’re completely dir ected, you are given a solution and you design the solution.

User Testing 67

User Testing Research Software Feedback Software Data Visualization 67

The Product Bistro

JANUARY 3, 2017

Digital Transformation, it’s all the rage, and doing a simple Google search yields a plethora of hits, from training to consultants, to the big market research companies, all weighing in. Thus, if a superior solution is brought to market, there is a very low threshold to switching. Business model shift.

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Reporting Tools Analytic Tools Research Software Customer Experience 247

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. You may be an entrepreneur creating SaaS platforms or a product manager for an enterprise. The data backs it up.

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Article Feedback Software Research Software User Testing 82

ProductPlan

NOVEMBER 20, 2020

Ensure your customer research includes room for this type of feedback along with bigger picture areas to understand your product’s reputation. Especially since onboarding is about people as it is about software, it’s not just the friendly pop-ups and helps documentation. Accounting.

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Onboarding KPIs User Testing Customer Experience Product Research 59

Userzoom

AUGUST 24, 2017

How you can make your next research project more actionable and valuable. This is why a lot of companies are investing in User Research. It’s no wonder, then, that the number of research studies on the UserZoom platform are doubling every eighteen months (new Moore’s Law). ” I don’t mean it as a joke.

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Data Visualization Customer Feedback Customer Experience User Testing 55

Reveal

APRIL 8, 2025

Reveal Embedded Analytics Power BI Embedded is a go-to choice for adding interactive analytics to apps, especially for teams already working in the Microsoft ecosystem. It lets you embed dashboards, reports, and visualizations using Azure infrastructure and familiar tools like Power BI Desktop. What Is Power BI Embedded?

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Embedded Analytics Data Visualization Analytic Tools Research Software 52

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. The ones mentioned here are, from our experience, the most effective.

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Weak Development Team Reporting Tools Research Software Feedback Software 190

Userpilot

MARCH 31, 2025

Your mobile app KPI dashboard is supposed to answer questions, not create more. But when user engagement drops and every tool tells a different story, its hard to know whats actually going wrong. What is a mobile app KPI dashboard? Exploring user behavior is one thing, but with KPIs, we must be ready to act.

Data Visualization 72

Data Visualization Onboarding KPIs KPI Analytic Tools 72