Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. We manage risk and respond instantly when things go wrong.

Software Review 118

Software Review Technical Review Systems Review Management 118

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. That’s a big difference from the “ugly, complex, enterprise-only” name-calling that just isn’t true of the elegant, yet powerful, Gainsight platform that thousands of CS and Revenue teams are applying today.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

Userpilot

APRIL 17, 2024

Qualtrics provides enterprises with advanced survey capabilities and analytics to drive product differentiation and user satisfaction through deep insights. Sprout Social enhances online presence and audience engagement with scalable social media management tools, including advanced analytics and automation. Usepilot’s integrations.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

The Product Coalition

MAY 3, 2020

A Freshly-Minted Startup Here to Redefine Social Media Management More than three decades ago, becoming an entrepreneur was not for everyone. As the founder and manager of a personal brand myself, I can’t emphasize the need for these tools enough. This article is a review of a newbie platform, Ubercircle.

Research Software 88

Research Software Reporting Tools Startups Customer Experience 88

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. My career started at Hewitt Associates which was a human capital and management consulting firm that operated 500 offices in 120 countries. Background.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. A simple way to access these is to do a LinkedIn search on the job title of the persona, say for example “marketing manager”, where connections = 1st, location = the city you reside in. Managing the first sales meeting.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

SEPTEMBER 4, 2020

My journey to product management was not what you might expect , but then again, maybe you would. Three years later I became a web application engineer at a startup that built software for military and private industries. From Startup to Enterprise A job at a startup means a lot of responsibility.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 89

Analytic Tools Data Visualization Research Software Reporting Tools 89

Split

JULY 27, 2023

Overview of Feature Toggles in Start-Up and Enterprise Environments Feature toggles bring great value to both enterprise businesses and startups, allowing developers and product teams to deploy features quickly, test them in production, and easily roll them back or disable them when needed.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. Try Userpilot and Take Your Product Management to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is product adoption software? Enterprise : The Enterprise plan can be custom-made to your demands and will be priced accordingly.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MARCH 7, 2024

Segment is the best customer data collection and management platform. Social media analytics tools, as the name implies, often offer social media management , and platform-specific analytics like Twitter analytics, Instagram insights, or other social platforms. Enterprise. Social media analytics tools. Sub-properties.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

UX Planet

JANUARY 18, 2024

This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. The importance of UX research for enterprise customers and B2B companies cannot be overstated, particularly for mature SaaS providers and startups. What is UX Research in Design? Why Is UX Research Important?

Data Visualization 76

Data Visualization User Testing Research Software Product Research 76

Userpilot

SEPTEMBER 2, 2022

It’s a great option for enterprises since it’s SOC 2 Type II certified and offers robust features for enterprise needs. It’s not affordable for really small startups: if $249 per month which might be a small fortune for some companies. Userpilot review on G2. “We Articulate 360 reviews on G2.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. New in – Best New Product Management Books in 2021. Product Management Books #1 – Continuous Discovery Habits [NEW! ].

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

SEPTEMBER 21, 2022

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. This proactive support system improves the customer experience, which increases customer retention. Effective knowledge base software improves the ease of creating, sharing, and managing content for your support team.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

The Product Guy

SEPTEMBER 27, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com. Better Products.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best? Read on to find out! ” Walkme.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

DECEMBER 25, 2023

I also thank Product Coalition founder Jay Stansell, who has provided a trustworthy and collaborative product management education environment. Why is change management in enterprise software so hard? I interviewed up to ten internal super users who would each review one hundred and twenty SharePoint documents a day.

Analytic Tools 121

Analytic Tools Data Visualization Software Review Customer Experience 121

The Product Guy

OCTOBER 25, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com. Better Products.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

The Product Guy

APRIL 4, 2017

In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation around “Business Development vs. Product Management”. Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Usersnap

DECEMBER 10, 2023

The system’s backend also faced problems, including incorrect data sent to insurance companies. Below, we’re diving into a swift but helpful review of several great tools for user acceptance testing. With its intuitive interface and robust feature set, it is designed to capture and manage user feedback with unmatched precision.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. Additionally, the breakdown tab of funnel reports lets you visualize data based on which operating system, device type, or browser your users are on. Enterprise.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. As a Digital Team in a Large Enterprise. Value Proposition.

Reporting Tools 139

Reporting Tools User Testing Research Software Product Research 139

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Whether your company is a startup or a multinational enterprise, understanding the importance of continuous improvement is essential. Enterprises use continuous improvement in software development or data automation solutions.

Reporting Tools 128

Reporting Tools Software Developers Software Development Feedback Software 128

The Product Guy

JANUARY 5, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Vikas Batra, lead a conversation around “Emotional Intelligence for Product Managers”. Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Userpilot

FEBRUARY 20, 2023

It allows product managers to see how many users return to the product over a period of time. It helps product managers find where customer value comes from and where they encounter friction that stops them from achieving their goals. Pendo review. A review of Pendo. Amplitude doesn’t support this functionality at all.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. There are a few benefits of investing in a dedicated onboarding system. Userpilot pricing.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? combined with carefully carried out due diligence?—?can But why is this?

Banking 91

Banking Development Team Review Software Review Technical Review 91

Userpilot

FEBRUARY 21, 2023

Both Pendo and Heap support funnel analysis which allows product managers to identify friction points and optimize the product to help users experience value in less time. The majority of Heap's clients are large enterprises, like Uber or Salesforce. G2 reviewers give Heap an average score of 4.3, Dashboard in Heap.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

UX Studio: Product Management

JULY 9, 2021

One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. The team consists of experts in product management, strategic thinking, and agile transformation. There are a lot of factors businesses take into consideration when looking for a UX design agency to work with.

Research Software 52

Research Software UX User Testing Product Research 52

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

Iteratively Blog

MARCH 15, 2020

Apache Kafka), distributed systems, and much more. ? It provides the latest thinking on big data, analytics, and their implications for the enterprise from a range of experts across various industries. Ask any startup founder to recommend you a book on analytics. Apache Hadoop, Apache Spark), streams (e.g. Development.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

ProductPlan

NOVEMBER 14, 2019

Project managers are responsible for executing the plans handed off from product management. On top of that, project managers must continually communicate status to stakeholders. On top of that, project managers must continually communicate status to stakeholders. There’s no way to manage all those details in their head.

Reporting Tools 48

Reporting Tools Data Visualization Product Management Product Manager 48

The Product Coalition

DECEMBER 22, 2022

The reasons why Saas startups are recently making a huge wave to become the next trillion-dollar industry. Over the past years, investment in SaaS startups has been increasing steadily. Saas startups that provide software as a service have a good delivery model. Key Benefits of Saas — Must know for Saas Startups 1.

Analytic Tools 119

Analytic Tools Data Visualization Reporting Tools Startups 119

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With Mixpanel, you can run a Cohort analysis with these features: Data ingestion and integrations with common systems like CRM : Integrate Mixpanel with your data sources, such as your CRM system or other data repositories.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. As a result, you’ll likely end up overshooting your budget, which makes Heap unsuitable for small teams and early-stage startups. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. As a result, you’ll likely end up overshooting your budget, which makes Heap unsuitable for small teams and early-stage startups. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52