Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. It’s a more precise, if less emotional, version of a May talk for Lean Product/UX SV meetup.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

AUGUST 29, 2022

Every savvy product manager needs a product adoption tool they can rely on – because automating adoption is the lifeblood of many SaaS companies. In this article, we’re going to dig deep into a range of product adoption tools available on the market. What is product adoption?

Analytic Tools 88

Analytic Tools Feedback Software Research Software Data Visualization 88

ProductPlan

JUNE 18, 2021

Product marketing can be tricky to define. It’s not sales, it’s not product management , and it’s not “traditional” marketing either. In this article, we’ll demystify product marketing for product managers. What is Product Marketing’s Job? Product Marketing Is About Strategy, Not Tactics.

Product Marketing 59

Product Marketing Marketing Product Management Product Manager 59

Userpilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. Appcues is a no-code user onboarding platform that will help you build experiences that drive product engagement.

Analytic Tools 86

Analytic Tools Feedback Software Customer Experience User Testing 86

Userpilot

MAY 16, 2023

Tracking and understanding value metrics helps you: Acquire new customers – you can adjust your marketing and sales messaging to highlight the right product features. Userpilot Userpilot is a digital product adoption platform. In the Enterprise plan, you get additional features like SAML SSO and Premium Integrations.

Feedback Software 92

Feedback Software Analytic Tools Onboarding KPIs User Testing 92

ProductPlan

APRIL 23, 2019

Enterprise. Enterprise. How Product Managers can Leverage All-Hands Meetings to Foster Alignment. . / How Product Managers can Leverage All-Hands Meetings to Foster Alignment. How Product Managers can Leverage All-Hands Meetings to Foster Alignment. Try it Free. Integrations. Try it Free.

Feedback Software 65

Feedback Software Research Software Product Management Product Manager 65

Roy Madden

JANUARY 29, 2021

A major focus for this role is to accelerate the growth of Feedly Pro+ and Feedly Enterprise and increase the awareness of Leo (Feedly’s new AI research assistant) with analysts, influencers, and the press. You love to translate complex concepts into clearly articulated messaging. Responsibilities.

White Paper 118

White Paper Marketing User Testing Customer Experience 118

Alchemer Mobile

MAY 7, 2020

Using Apptentive Notes, you can follow up with a group of variant participants to let them know that the functionality they tested in beta is now generally available in your product. Unify data and simplify partner integrations with enterprise-class security and reliability. Apptentive.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

OCTOBER 10, 2022

To improve adoption, use walkthroughs to improve feature discovery , send in-app feature announcements , arrange webinars to guide customers, use secondary onboarding to unlock advanced features, and collect user feedback and act on it. 5 Key feature adoption metrics that product managers must track. Feature adoption rate.

Onboarding KPIs 75

Onboarding KPIs Feedback Software Analytic Tools Research Software 75

Userpilot

FEBRUARY 26, 2023

While Mixpanel helps track user behavior and interaction with products, Google Analytics is great for tracking website traffic and conversions. Mixpanel Analytics helps product managers track and analyze customer behavior and product usage with its powerful features. Why do product managers need Mixpanel Analytics?

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Software Review 88

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for interactive user guides and it comes with features such as user segmentation, onboarding checklist, tooltips, and in-app messaging. GainsightPX is one of the most prominent product experience platforms in the market. Personalized messages can be an excellent way to grab user attention.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

APRIL 30, 2024

Freemium and free trials enable users to experience product value. Use in-app messages to announce new features and drive upsells and cross-sells. For example, A/B and multivariate tests can help you optimize your microcopy and in-app message design to increase conversions. Personalized onboarding reduces time to value.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 94

Userpilot

OCTOBER 26, 2023

9 growth strategies to implement in your SaaS Growth strategies like market penetration or development are the domain of senior management or business leaders. However, SaaS product managers have also a number of growth tools they can leverage to give the business a boost. How else can you create a growth loop?

Feedback Software 91

Feedback Software Analytic Tools Research Software Data Visualization 91

Userpilot

FEBRUARY 25, 2024

GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Gainsight

OCTOBER 21, 2022

Yes, Frank Slootman , the GOAT of enterprise software CEOs, having run Data Domain, ServiceNow, and now Snowflake , was my kryptonite! When the first friend messaged me, “What do you think?” If you are trying to get folks to use more of the depth of your product, use product marketing, webinars, and other low-touch, big-impact tools.

Feedback Software 52

Feedback Software Reporting Tools Data Visualization User Testing 52

Userpilot

FEBRUARY 4, 2022

SaaS sales can be broken down into three models: self-service, transactional, and enterprise. A self-service SaaS sales process is best for companies with a simple and/or affordable product. Selling SaaS products with a transactional sales model is still a lot easier than going for enterprise customers though.

Feedback Software 92

Feedback Software Research Software Reporting Tools Onboarding KPIs 92

Userpilot

JULY 20, 2023

Best AI writing tools for the content creation process: Userpilot’s onboarding AI writing assistant: use AI to generate engaging content for your in-app messaging prompts (modals, tooltips, etc.). How can you benefit from AI productivity tools? Smartling has three different plans to choose from: Core, Growth, and Enterprise.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Reporting Tools 82

The Product Guy

SEPTEMBER 12, 2017

But they shouldn’t receive the same message about your new feature. They have different needs and goals, and they use different parts of your product. Which message is more effective? One thing that does not scale is sending personalized messages to your users. First, it would be irrelevant to many of them. Landing pages.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

Userpilot

FEBRUARY 25, 2024

GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

MAY 5, 2021

Of course, these products come with their own strings attached, and you have to be aware of their advantages and shortcomings. You also have to be aware of the solutions that fit smaller companies vs more mature products. Today, we’ve created a list of the 5 best SaaS and enterprise onboarding workflow software tools for 2021.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Userpilot

AUGUST 30, 2023

Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights.

Customer Experience 96

Customer Experience User Testing Customer Feedback Research Software 96

ProductPlan

JULY 24, 2020

Communication is a vital skill for product managers. We spend lots of time thinking about the best way to deliver our product roadmaps , give presentations, run effective meetings, and create stakeholder alignment. Watch our webinar on scaling customer-centricity to see how to strike the balance: 4. Be genuine.

Customer Feedback 77

Customer Feedback User Testing Customer Experience Product Research 77

Userpilot

NOVEMBER 18, 2021

There are several channels to send out these messages. While in-app notifications are the most common, others like social media, emails, press releases, etc can also be great methods depending on the goal you hope to achieve with your feature/ product launch. Developing a new product feature is only a part of the job.

Feedback Software 77

Feedback Software Product Research User Testing Customer Experience 77

Revulytics

JULY 26, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details.

Data Visualization 90

Data Visualization Research Software User Testing Customer Experience 90

Mixpanel

FEBRUARY 23, 2024

As the product manager at Mixpanel leading our onboarding efforts, I was thrilled to speak with the leader of Segment’s Digital CS and Experience team, Matt Smidebush, about what he’s seen work (and not work) for bringing new customers into a technical product. Ultimately, we have to help customers get their jobs done.

Onboarding KPIs 59

Onboarding KPIs Technical Review Customer Experience User Testing 59

Gainsight

MAY 13, 2020

The 6 key messages that you will hear weaved throughout Pulse Everywhere are the main questions we know to be top of mind for Customer Success and Product Leaders everywhere. We wrote about our process here and we are hosting a follow-up webinar dedicated to our Risk Management approach with Gainsight customer FinancialForce. .

Data Visualization 59

Data Visualization Feedback Software Analytic Tools User Testing 59

Userpilot

FEBRUARY 9, 2023

If you’ve been in the product and SaaS space for a bit, there’s no way you haven’t heard the term product-led growth strategy. We also explore its benefits and different ways product managers can approach it. Airtable harnesses the power of in-app messages , like tooltips , to drive engagement.

Onboarding KPIs 93

Onboarding KPIs Embedded Analytics Data Visualization Analytic Tools 93

ProductPlan

MAY 23, 2023

An enterprise solution can afford—and justify—investing more per customer than an ad-supported consumer offering could. The other metric that matters in this case is decreasing technical support inquiries for areas covered via product onboarding. The post Product Onboarding appeared first on.

Onboarding KPIs 52

Onboarding KPIs User Testing Customer Experience Product Research 52

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Userpilot

JANUARY 13, 2021

Welcome screens in SaaS apps are an underutilized piece of real estate that can be so much more than just a welcome message. This will allow you to customize the onboarding flow to the needs of each segment of your users – e.g. an agency/enterprise user may be interested in learning about completely different features than an SMB user.

Research Software 63

Research Software Customer Experience Data Visualization Product Research 63

Intercom, Inc.

DECEMBER 20, 2018

I’m more like the product manager in this role where I’m saying: “Okay, here’s what you said. Here are the five trends I’m seeing, so then let’s figure out a way to implement them into the product or into the conversation.” People were reading the content and joining the webinar.

Outbound 151

Outbound Customer Experience User Testing Data Visualization 151

Revulytics

AUGUST 8, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details.

Research Software 54

Research Software Product Research User Testing Reporting Tools 54

Revulytics

OCTOBER 9, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Weak Development Team 75

Usersnap

AUGUST 26, 2021

You can also know what parts of the product are deadweight. UAT is like a rehearsal, getting key stakeholders, i.e. product managers or clients, to perform the first try-out of the product before you ship it to the market. On the other hand, ownership of feedback management is essential to make feedback actionable.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Userzoom

AUGUST 24, 2017

Executives, Marketers, Designers, and Product Managers all want to make an informed decision and manage risk intelligently. You can read more at Top UX Measurements and KPI as well as listen to our webinar on Universal Measures. Remember, researchers are only the messengers and not the message.

Data Visualization 55

Data Visualization Customer Feedback Customer Experience Technical Advisors 55

ProductPlan

DECEMBER 27, 2018

Falsely believing in product-market fit. Shortcomings like these can seriously expose your product, and in some cases, your entire business. So whether you’re a marketer looking to improve, or a product manager who needs to check in with marketing more frequently, I hope these suggestions help. Partnerships.

Marketing 50

Marketing Feedback Software User Testing Customer Experience 50

Userpilot

MARCH 14, 2019

The mission of Userpilot is to actually help product managers and customer success managers to effectively improve their product’s user onboarding by delivering personalized in-app experiences to the right people. Our mantra is show the right message, at the right time at the right user journey/context.

Analytic Tools 40

Analytic Tools Feedback Software Research Software Data Visualization 40