Gainsight

JANUARY 6, 2023

We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more. This list is filled with the help you need to deliver the ultimate product experience for your customers. Product Experience . Are Product Managers Chief Executives of Their Product?

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Userpilot

OCTOBER 10, 2022

To improve adoption, use walkthroughs to improve feature discovery , send in-app feature announcements , arrange webinars to guide customers, use secondary onboarding to unlock advanced features, and collect user feedback and act on it. 5 Key feature adoption metrics that product managers must track. Feature adoption rate.

Onboarding KPIs 97

Onboarding KPIs Feedback Software Analytic Tools Research Software 97

ProductPlan

JUNE 18, 2019

As product managers, there are some things we just have to learn through experience. You’ll never know what it really feels like to present your product roadmap to your executive staff, for example, until you call that meeting and do it. But that doesn’t mean you’re on your own as a product manager.

Research Software 82

Research Software Product Management Product Manager Management 82

Alchemer Mobile

MAY 7, 2020

Using Apptentive Notes, you can follow up with a group of variant participants to let them know that the functionality they tested in beta is now generally available in your product. Unify data and simplify partner integrations with enterprise-class security and reliability. Apptentive.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Gainsight

JANUARY 18, 2021

We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Mastering Product Experience in SaaS ( Watch the webinar recording ). Why This Global Disruption Is A Catalyst To Product-Led Growth. 4 Strategic Steps To Delivering A New Product Experience At Enterprise Scale.

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

ProductPlan

MAY 22, 2020

.” A key insight shared by Melissa Perri, CEO of Produx Labs and author of Escaping the Build Trap during our “Getting Started with Product Ops” webinar series. It’s no secret that product management often looks different from one organization to the next. What is Product Ops, Exactly?

Data Visualization 127

Data Visualization User Testing Weak Development Team Customer Feedback 127

Userpilot

FEBRUARY 26, 2023

While Mixpanel helps track user behavior and interaction with products, Google Analytics is great for tracking website traffic and conversions. Mixpanel Analytics helps product managers track and analyze customer behavior and product usage with its powerful features. Why do product managers need Mixpanel Analytics?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Revulytics

JUNE 27, 2017

And for those of us who make software for the enterprise and the consumer, in-app messaging lends a valuable way to message consumer users about software updates and patches that they’re responsible for – while they’re using the software. Boosting sales, loyalty and retention.

Analytic Tools 70

Analytic Tools Feedback Software Data Visualization Messaging 70

Roy Madden

JANUARY 29, 2021

A major focus for this role is to accelerate the growth of Feedly Pro+ and Feedly Enterprise and increase the awareness of Leo (Feedly’s new AI research assistant) with analysts, influencers, and the press. Responsibilities.

White Paper 118

White Paper Marketing User Testing Customer Experience 118

Alchemer Mobile

MARCH 18, 2021

While we encourage you to download the full guide and dive into the data, we also hosted a webinar revealing some of the key takeaways from the report if you prefer to digest information in video format. This is going to be a fantastic presentation for both product managers, mobile marketers alike. So bear with my enthusiasm.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Product Guy

AUGUST 30, 2019

Guest Post by: Gregory Rakovsky (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Nis Frome ]. Finding the right product management job can be tough, as product management is a multi-faceted discipline that doesn’t lend itself well to classification. More About The Product Mentor.

User Testing 128

User Testing Product Research Customer Experience Weak Development Team 128

ProductPlan

OCTOBER 1, 2020

Product managers, product leaders, and product executives have no shortage of educational opportunities. From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more).

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Gainsight

OCTOBER 21, 2022

Yes, Frank Slootman , the GOAT of enterprise software CEOs, having run Data Domain, ServiceNow, and now Snowflake , was my kryptonite! if your product is riddled with issues that keep it from getting deployed that should be solved by your products people, support and engineering. Product is first and foremost here.

Feedback Software 52

Feedback Software Reporting Tools Data Visualization User Testing 52

Userpilot

FEBRUARY 4, 2022

SaaS sales can be broken down into three models: self-service, transactional, and enterprise. A self-service SaaS sales process is best for companies with a simple and/or affordable product. Selling SaaS products with a transactional sales model is still a lot easier than going for enterprise customers though.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

ProductPlan

APRIL 27, 2021

My company ProductPlan launched our product roadmap platform in 2013 and we baked in product-led growth from the very beginning. In our early market validation, we discovered that product managers wanted to try the product on their own before buying. We deliver value in minutes, even before purchasing the product.

Customer Experience 52

Customer Experience Product Research Inbound Customer Feedback 52

Amplitude

AUGUST 11, 2020

In a data democracy, everyone—from the engineer to the product manager to the business analyst—can easily access the insights they need to excel at their jobs. They stop your data from being useful, accessible, and comprehensive, preventing your teams from fully understanding your user and how to improve the product experience.

Data Visualization 49

Data Visualization Government Analytic Tools Customer Feedback 49

Userpilot

APRIL 10, 2024

Your knowledge base may include blog posts, documentation , case studies, webinars , video tutorials, case studies, and interactive walkthroughs. Userpilot – best in-app resource center software for enterprises Userpilot’s resource center includes robust features, customizable icons, display texts, and colors to match your brand.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

The Product Coalition

SEPTEMBER 19, 2021

But both them and their managers think they can do it or otherwise, they wouldn’t have gotten this job. So learning happens in simpler means than mentoring: they read, listen to podcasts, go to webinars and meetups when possible, and most importantly imply a growth mindset that helps them improve and learn the job as they do it.

User Testing 139

User Testing Customer Experience Product Research Startups 139

Amplitude

FEBRUARY 25, 2020

The digital pioneers who succeed at this are building products alongside their customers and connecting product innovation directly to real-life customer experiences. Enterprise companies are swimming in data, but not necessarily deriving insights that help them better understand the customer.

Customer Feedback 55

Customer Feedback Data Visualization Customer Experience User Testing 55

Revulytics

SEPTEMBER 7, 2017

Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Userpilot

AUGUST 30, 2023

Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Userpilot

JANUARY 21, 2021

Product onboarding is just one of the emphases for Whatfix, but this service has all the functionality you’re ever likely to need (except analytics). But an Enterprise focus makes it unsuitable for smaller businesses. Whatfix is firmly aimed at an Enterprise market , which is reflected in the scope and complexity of the service.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

The Product Coalition

MARCH 23, 2018

We’ve recently done a lot of work on this topic including a webinar which you can access here. Here’s the transcription from the webinar… This is really summed up in one line?—? You have to decide where you should spend your time and your team’s time to build a product that works for both your customers and your business.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Tyner Blain

NOVEMBER 1, 2023

Value Seeking In a recent webinar on developing hypotheses and measurement , I taught folks how to use the mechanisms of value-realization to define their approach to observation. A good product manager could pick any one of the three problems and convince the leaders to invest to solve it.

Feedback Software 64

Feedback Software Customer Feedback Customer Experience User Testing 64

ProductPlan

SEPTEMBER 28, 2022

If people can adopt your product through self-service, keep your initial product experience as simple as possible. Here at ProductPlan, we let product managers sign up for a free trial without a credit card and get access to the features in our entry-level plan. Benefits of being product-led.

Reporting Tools 59

Reporting Tools Customer Experience Feedback Software User Testing 59

ProductPlan

JULY 24, 2020

Communication is a vital skill for product managers. We spend lots of time thinking about the best way to deliver our product roadmaps , give presentations, run effective meetings, and create stakeholder alignment. Watch our webinar on scaling customer-centricity to see how to strike the balance: 4. Be genuine.

Customer Feedback 77

Customer Feedback User Testing Customer Experience Product Research 77

Userpilot

OCTOBER 26, 2023

9 growth strategies to implement in your SaaS Growth strategies like market penetration or development are the domain of senior management or business leaders. However, SaaS product managers have also a number of growth tools they can leverage to give the business a boost. Successful growth initiatives: Notion.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Mixpanel

FEBRUARY 23, 2024

As the product manager at Mixpanel leading our onboarding efforts, I was thrilled to speak with the leader of Segment’s Digital CS and Experience team, Matt Smidebush, about what he’s seen work (and not work) for bringing new customers into a technical product. Ultimately, we have to help customers get their jobs done.

Onboarding KPIs 59

Onboarding KPIs Technical Review Customer Experience User Testing 59

Userpilot

MAY 5, 2021

Of course, these products come with their own strings attached, and you have to be aware of their advantages and shortcomings. You also have to be aware of the solutions that fit smaller companies vs more mature products. Today, we’ve created a list of the 5 best SaaS and enterprise onboarding workflow software tools for 2021.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Indicative

OCTOBER 4, 2019

Free plans allow you to see how a product works with your data and what insights you can gain from your data. But of course the central draw of any free plan is getting enterprise level functionality without having to pay enterprise level prices, or anything at all. . Some SaaS plans are not designed to be truly free.

Data Visualization 72

Data Visualization Analytic Tools User Testing Customer Experience 72

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. It’s a more precise, if less emotional, version of a May talk for Lean Product/UX SV meetup.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Gainsight

SEPTEMBER 13, 2019

What is product-led growth, exactly? Travis Kaufman, VP of Product Growth at Gainsight, defines the buzzword and shares growth-boosting best practices. This Q&A is an excerpt from our webinar, Ask an Expert Q&A: How to Build Products That Drive Growth. Experimenting with the product to make data-driven decisions.

Analytic Tools 65

Analytic Tools Feedback Software User Testing Customer Experience 65

The Product Guy

SEPTEMBER 12, 2017

Some products use explainer videos to tell their users how to benefit from a new feature. This is more likely to work for a mobile app for consumers than for a desktop application for enterprise. Powerful features that go into a lot of depth are good subjects for a 20-30 minute webinar with a Q&A session. Landing pages.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

Alchemer Mobile

JANUARY 28, 2020

With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020 , product-focused roles are changing drastically. Executive teams recognize the critical role product and road mapping can play in the overall customer experience. The role of product manager is changing.

Product Management 191

Product Management Product Manager Reporting Tools Technical Review 191

Mironov Consulting

DECEMBER 31, 2017

I get pulled into lots of discussions among product managers about the best ways to represent (and then present and present and present) roadmaps or backlogs, especially to internal sales/marketing/support audiences. And we [product managers] are often too shy or subtle to give them really clear feedback about their requests.

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92