The Product Guy

AUGUST 1, 2019

Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. The team also agreed to initiate a weekly meeting to review and clarify requirements and to estimate the user stories. Long standups.

Weak Development Team 373

Weak Development Team Software Review Technical Review Onboarding KPIs 373

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. Leadership doesn’t always mean management Many professionals enter product management from technical backgrounds, such as engineering or development.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. And many are striving to provide just that. But they’re facing big barriers. But they’re facing big barriers.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. This saves companies valuable time and resources.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Guy

JULY 4, 2019

We provided consulting, insurance brokerage, information technology and business process outsourcing services. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data. These steps have enabled me to solve client paints points in a timely manner while maximizing resource usage.

Research Software 384

Research Software Product Management Product Manager Systems Review 384

Userpilot

DECEMBER 31, 2024

Robust resource center functionalities for offering self-service help. According to user review platforms, their plans start at $7,000/year. Limited resource center: Where you cant share product updates, add surveys, or link your knowledge base. Userpilot is perfect for non-technical teams. Pendo vs. Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

MARCH 8, 2024

Explore digital transformation strategies for enterprises Have you wondered why digital transformation strategies are a necessity? They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. What is the importance of digital transformation?

Enterprise 148

Enterprise Research Software Feedback Software Strategy 148

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. Ratings and Reviews: Where to Start and How to Win | You likely understand the importance of making a good first impression through your app’s positive ratings and reviews.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Management 179

Mind the Product

SEPTEMBER 6, 2018

Over the years I’ve worked alongside a number of enterprise product managers in many companies. How the customer would like to buy the software (the biggest pitfall in my experience for enterprise products). I call this “building enterprise software while bypassing customer requirements at scale”.

Enterprise 180

Enterprise Customer Feedback Customer Experience Reporting Tools 180

The Product Guy

FEBRUARY 27, 2020

Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints. We realized we did not have the experience and resources to build the product during our first sprint. The engineering team is a valuable resource for determining product feasibility and timeline.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

The Product Guy

AUGUST 13, 2018

One problem many are familiar with is being the requirements resource. I have been learning about the potential to help others along the path to progress without spending hours doing their due diligence personally; by focussing on being an advisor it is possible to guide others to make better decisions for themselves.

Technical Review 231

Technical Review Product Management Product Manager Management 231

The Product Guy

JUNE 20, 2019

This has been challenging to navigate as there are not many resources available on how to manage not only a maturing product but the changes that come with rapid organisational growth. Regardless of your company’s size or budget, you will always face limited resources for your product development. About Terri Boshoff. Better Decisions.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Unify data and simplify partner integrations with enterprise-class security and reliability. This saves companies valuable time and resources. Apptentive.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. Remember that we are still in the nascent stages of generative AI technology.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

The Product Guy

FEBRUARY 27, 2018

So, I’ll start with this: a little while ago, I was having a difficult video call with my tech lead. But rather than pressing for answers, my tech lead simply sat back in his chair and shrugged. “Ah, Guest Post by: Stef Orzech (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Alex Berman]. I furrow my brow incredulously.

Engineering 252

Engineering Weak Development Team Technical Review Software Review 252

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Userpilot offers three pricing plans: Starter, Growth, and Enterprise. The Enterprise plan is the highest-grade plan available on Userpilot, operating a quote-based pricing model.

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization User Testing 228

The Product Guy

MAY 21, 2018

For a startup like us, it was nerve racking to think that we are not always directing the very limited resources to drive outcomes – not just a waste of scarce resources, but high opportunity costs. I think technically, defining success measurements is not the most difficult task. Start with clear company goals.

User Friction 261

User Friction Customer Experience Vision Technical Review 261

The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. Software necessitates hardware, and the expanding scope of software drives an ever-increasing dependence on physical computing, storage, and networking resources, contributing to a carbon footprint.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Developers 158

Userpilot

AUGUST 30, 2024

TL;DR WalkMe is a digital adoption platform designed to facilitate customer and employee onboarding through in-app experiences, like interactive walkthroughs , on-screen guidance, and self-service support resources. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. The reduced technical uncertainty means PMs can focus on what matters most to them: identifying the right customer problems and solving them the right way at the right time.

Research Software 115

Research Software Feedback Software Technical Review Software Review 115

The Product Coalition

FEBRUARY 15, 2021

Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? However, if the competition is fierce, technology is advancing rapidly, and big players are investing large amounts, there is no way to avoid becoming a learning organization.

Agile 195

Agile Startups Technical Review Software Review 195

The Product Guy

AUGUST 1, 2017

Resource management. A new leadership role is also a good opportunity to assess and evaluate whether you have the right skill sets and resource capacity in your team. Product management can be quite a new thing for businesses, especially technical product management. Stakeholder engagement. Engage effectively the stakeholders.

Leadership 247

Leadership Product Management Product Manager Product Research 247

Gainsight

SEPTEMBER 28, 2020

The expectation to do more with less has companies reallocating and stretching internal resources. That means improving or increasing their customer success managers (CSM) ratios for their top Annual Recurring Revenue (ARR) customers, especially those at an enterprise level. . Managing New Tech-Touch Customers.

Technical Review 98

Technical Review Analytic Tools Customer Experience Data Visualization 98

Arkenea

APRIL 10, 2025

This approach can free up internal resources, reduce time to market, and provide access to niche skills, especially in emerging technologies such as artificial intelligence, blockchain, and the Internet of Things. Large enterprises may outsource entire product lines.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

JUNE 30, 2023

Luckily, Userpilot’s resource center editor gives you full control and lots of fantastic options to choose from. In this article, we’re going to examine Userpilot’s resource center editor in depth. Start with set-up – get a resource center added via the engagement layer. There are many metrics to explore.

Analytic Tools 98

Analytic Tools Embedded Analytics Data Visualization User Testing 98

Userpilot

JULY 14, 2022

Tech-touch customer success offers a highly-relevant and personalized experience to your customer while also being automated using software. What’s better, any SaaS business can leverage tech-touch strategies to increase customer loyalty and scale customer success more efficiently. A tech-touch model is not the same as a low-touch.

Feedback Software 98

Feedback Software Technical Review User Testing Customer Experience 98

Userpilot

APRIL 30, 2025

You can build flows (like carousels, slideouts, and push notifications) without technical expertise, then track user behavior and conduct real-time surveys. Review A/B test results in Userpilot. Enterprise setups can be complex, requiring developer support and lengthy implementation. Avoid overwhelming users with too much text.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Customer Experience 96

Userpilot

MARCH 21, 2023

Resource center analytics provides information on how effective your published resource materials are to your customers. It offers three pricing plans : Growth, Traction, and Enterprise, with a free demo on booking. It provides various visualization charts to analyze your resource center’s performance over time.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

OCTOBER 21, 2021

Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! Starting at $9,000 per year, it’s priced mainly for large enterprises. WalkMe features overview + reviews. WalkMe isn’t cheap. What is WalkMe? WalkMe welcome page.

Analytic Tools 98

Analytic Tools Reporting Tools Software Review Technical Review 98

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Gainsight

FEBRUARY 27, 2025

Jasmine Reynolds, Enterprise Customer Success Manager at Appfire Flow Jasmine Reynolds began her career in pharmaceutical and medical device sales, where she spent nearly a decade honing her skills in relationship management and strategic growth. In tech, and especially in AI, the landscape is constantly evolving.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

The Product Coalition

APRIL 18, 2021

Technology analysts and experts are busy validating their impact in the consumer market or leveraging the same to create a better user experience and the best test management tools. Considering all factors, no technology can deliver expected results without testing and evaluation in a focused environment bringing together the related factors.

User Testing 158

User Testing Product Research Testing Software Review 158

Amplitude

FEBRUARY 11, 2021

Now, we’re putting all our product management software on the table to give you an inside look at our tech stack within three categories: analytics, product development, and communication. We’ve built the best analytics solution around, so, naturally, it’s a core part of our product management tech stack. Product Development.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

The Product Coalition

NOVEMBER 17, 2023

However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem. Enterprises must adhere to various data protection regulations and standards, adding intricacy to the integration process.

Data Visualization 148

Data Visualization Reporting Tools Artificial Inteligence Information 148

Modus Create

FEBRUARY 16, 2022

38% of large enterprises plan to spend over $1 million on digital initiatives in 2022. After being disrupted by nimble, agile players for decades, large enterprises are fighting back with significant investments in digital initiatives. Executives in larger enterprises are more likely to understand the importance of digital initiatives.

Technical Review 110

Technical Review Research Software Reporting Tools Data Visualization 110

The Product Coalition

MARCH 18, 2021

Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? E.g., you need to look for experience in the industry you target and the technology stack. He/she needs to document the architectural decisions, and this needs a structured review. billion in 2020 to $307.3

Feedback Software 165

Feedback Software Research Software Reporting Tools User Testing 165