eG Innovations

JANUARY 25, 2023

We will be on hand to answer questions and offer a demo of the recently released version of our AIOps driven eG Enterprise (version 7.2) monitoring and observability platform including enhanced support for IGEL , Citrix , Microsoft AVD , Amazon WorkSpaces , VMware and all your favorite EUC and digital workspace products.

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Reporting Tools Research Software Enterprise User Testing 52

eG Innovations

MARCH 17, 2022

Organizations in all verticals and sizes are deploying digital workspaces to offer secure, remote access to employees and partners – in many cases, across a wide area of networks. Citrix workspace technologies are the most popular form of digital workspaces. What is Citrix Performance Monitoring?

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eG Innovations

MARCH 28, 2023

We will be on hand to answer questions and offer a demo of the recently released version of our AIOps driven eG Enterprise (version 7.2) monitoring and observability platform including enhanced support for IGEL , Citrix , Microsoft AVD , Amazon WorkSpaces , VMware and all your favorite EUC and digital workspace products.

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Reporting Tools Research Software Enterprise User Testing 52

eG Innovations

NOVEMBER 3, 2022

In today’s article, I will be highlighting eG Enterprise’s monitoring capabilities for Amazon’s AWS NICE DCV VDI protocol that was used first in Amazon’s AppStream 2.0 NICE DCV includes key enterprise features including: Audio codecs and technologies. USB device support for 3D pointing devices, Space mice, and similar.

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eG Innovations

JULY 26, 2022

Introduction: Real user monitoring is mission-critical. Silky smooth user experience. This is what your digital users are expecting from your web application. If they perceive slowness or encounter failures in their user experience, they will readily switch to a competitor. of real user monitoring.

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eG Innovations

APRIL 7, 2021

Th e service runs on Azure and provides a multi-user version of Windows 10, a feature unavailable for on-premises deployments of Hyper-V. WVD is a free service for Microsoft customers with most types of Windows 10 Enterprise license , however, the subscription or PAYG Azure costs are additional, as are many components you may wish to add.

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eG Innovations

JUNE 7, 2021

This blog summarizes research that I’ve done into understanding AIOps – what it is, why analysts and customers are so interested in this technology and what are some of the benefits that it offers. The platform enables the concurrent use of multiple data sources, data collection methods, and analytical and presentation technologies.”.

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eG Innovations

NOVEMBER 9, 2022

Last year the Windows 365 service was born with a Cloud PC service offering both Business and Enterprise subscriptions. Windows 365 is a cloud-based service from Microsoft that delivers a Windows virtual machine, aka the Cloud PC, to your end users. Users can connect to their Cloud PC by using windows365.microsoft.com.

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eG Innovations

MARCH 19, 2021

Over the last year, most organizations have deployed or expanded digital workspaces to support employees working from home. One of the most popular technologies for digital workspaces is VMware Horizon. Instant Clones and App Volumes technologies in Horizon enable fast and on-demand delivery of desktops. What is VMware Horizon?

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Analytic Tools Reporting Tools Data Visualization Customer Experience 98

eG Innovations

JUNE 28, 2022

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students. Why is Moodle Monitoring Important? What is Moodle? activities.

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eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. What if you cannot access Azure Monitor?

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eG Innovations

AUGUST 11, 2022

What is Citrix Monitoring? Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs).

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eG Innovations

AUGUST 4, 2022

Every modern monitoring product will have some capabilities to leverage thresholds of some sort to automatically raise alerts when critical metrics pass a value that indicates something of concern may be occurring, such as a performance slowdown, resource constraint, or availability issue. Dynamic Thresholds.

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Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

eG Innovations

MAY 5, 2022

About Azure Virtual Desktop (AVD) Technology. AVD is the only virtual desktop infrastructure (VDI) that delivers multi-session Windows 10 optimized for Office 365 ProPlus and support for Remote Desktop Services (RDS) environments. Client stores the connection configuration for each available resource in a set of.rdp files.

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eG Innovations

OCTOBER 11, 2022

This has the additional benefits that IP addresses can be hidden and less secure architectures using open ports are avoided using built-in technologies such as “Reverse Connect”. the client IP of the end-user – see details ) and as such it is essential to continually monitor each logon if you wish to have this information available.

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eG Innovations

OCTOBER 13, 2022

Today IT resellers are categorised into sub-groups which better define their type or focus, such as, Managed Service Providers (MSP), Value Added Reseller (VAR), Enterprise, Systems Integrator (SI) etc. All this on top of the day-to-day priority of customer service and support. The eG Innovations and UX Distribution Partnership.

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eG Innovations

OCTOBER 15, 2021

This blog post is the first in a series highlighting actual questions asked to eG Enterprise during customer support calls and our answers to those. In eG Enterprise, how do I configure to get alerted only if both web servers go down?”. In eG Enterprise, how do I configure to get alerted only if both web servers go down?”.

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Data Visualization User Testing Reporting Tools Customer Feedback 72

eG Innovations

SEPTEMBER 22, 2021

Enabling Proactive Monitoring of IT Applications and Infrastructures. What is Proactive Monitoring? Proactive monitoring means a business is continuously searching for signs that indicate a problem is about to happen. Proactive monitoring is the opposite of reactive monitoring. Proactive /pr???akt?v/.

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eG Innovations

AUGUST 30, 2022

FSLogix is a profile management solution used to apply personalization to user sessions for application and desktop virtualization technologies such as Citrix and Microsoft Azure AVD (Azure Virtual Desktop) and enable “roaming profiles”. Because user profiles can often be large, sign in and sign out times often became unacceptable.

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eG Innovations

JANUARY 19, 2023

Are Citrix latency causing issues for your end users? Pin-pointing the root-cause of latency can be a challenge because it can occur in any part of the network and in any tier. Knowing where to start troubleshooting can mean the difference between end-users not noticing and a flood of support tickets on the service desk.

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eG Innovations

JULY 3, 2020

The application in question can be a web application, an enterprise application like SAP, Microsoft SharePoint, or a SaaS application like Salesforce or Office 365. In the end, user experience suffers and so does business productivity. Many organizations use dozens of tools for monitoring each tier.

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eG Innovations

MAY 22, 2020

In this article, i will analyze where Citrix Performance Analytics fits in relative to other Citrix performance monitoring and management tools in the market. It gathers data from these products (or data sources) and uses built-in Machine Learning (ML) algorithms to detect anomalous behavior of a user or any other entity.

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eG Innovations

SEPTEMBER 4, 2020

Performance monitoring is critical for ensuring that the Citrix digital workspace experience of users is good. Citrix performance monitoring. The Importance of Citrix Performance Monitoring. Citrix digital workspaces are one of the most performance sensitive technologies being deployed in enterprise networks today.

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eG Innovations

OCTOBER 7, 2022

While these platforms offer tremendous benefits by providing a reliable and scalable platform for fuelling digital transformation, they also add significant monitoring complexity. . Tools that don’t talk to each other: While each cloud vendor provides their own monitoring solution, none of these tools speak to each other.

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Data Visualization Reporting Tools Analytic Tools Software Review 59

Usersnap

APRIL 2, 2023

We recently started to evaluate a lot of different SaaS monitoring tools and wanted to share some of our findings. Sematext , the all-in-one DevOps monitoring solution for metrics, logs, user analysis & tracing. Amazon CloudWatch , the monitoring service for AWS infrastructure resources.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

eG Innovations

NOVEMBER 19, 2021

The wrong EC2 choice could adversely impact business and user experience. Read my article on an EC2 performance monitoring real-world case study to learn more about EC2 instances and how to go about choosing one that’s right for your needs.?. Choosing the correct type of AWS EC2 instance is important.

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Data Visualization Analytic Tools User Testing Customer Experience 59

eG Innovations

FEBRUARY 17, 2020

Now how many of you have better monitoring as part of your New Year’s resolution? You want to implement better monitoring into your Citrix environments, right?You You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive.

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eG Innovations

DECEMBER 9, 2021

How a full stack monitoring solution helped our enterprise customer pinpoint the cause of slowness in AWS Cloud. Our experience shows that cloud architecture usually introduces new layers of complexities that did not exist in the on-premises world. The Cloud Does Not Make Performance Monitoring Simpler.

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eG Innovations

JULY 24, 2020

Talk about performance monitoring to any system admin or IT manager and one of the first questions they will ask is whether the monitoring is agent-based or agentless. The moment you hear that question, you know that they are interested in an agentless monitoring solution. The Advent of Agentless Monitoring.

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eG Innovations

OCTOBER 20, 2021

Traditional enterprise application development falls short since it is not efficient and speedy. How cloud native apps differ from traditional enterprise applications. The need for performance monitoring in a cloud native environment. The What and The Why of Cloud Native Applications – An introductory guide.

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Userpilot

AUGUST 15, 2022

You can use it to understand user sentiment towards a feature, new products, or even industries. Customer sentiment analysis helps you identify customer needs, optimize user experience, and enhance customer service. Conducting NPS surveys is a great way to measure user satisfaction and identify your most loyal customers.

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eG Innovations

AUGUST 10, 2021

Hughes from The Tech Blog Writer , Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner , (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools. I’ve invited them both on to the podcast to share their insights and their experiences.

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Reporting Tools Customer Experience User Testing Data Visualization 52

eG Innovations

AUGUST 10, 2021

Hughes from The Tech Blog Writer , Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner , (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools. I’ve invited them both on to the podcast to share their insights and their experiences.

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Reporting Tools Customer Experience User Testing Data Visualization 52

Userpilot

FEBRUARY 9, 2023

PLG strategies allow companies to scale faster and with smaller resources thanks to self-service. Freemium models work best for simple products and companies that need large numbers of sign-ups to grow and meet user needs, like social networks. User Adoption Flywheel. Sales-led growth companies depend on big sales teams.

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The Product Coalition

MARCH 18, 2021

Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? Look for relevant SaaS development experience. E.g., you need to look for experience in the industry you target and the technology stack. Native apps deliver the best user experience and performance.

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eG Innovations

FEBRUARY 25, 2019

We compiled the dozens of participant questions into three groups below: Citrix Troubleshooting, Citrix Optimization and Citrix Monitoring. Consider preparing your ADC Gateway virtual servers and end-user devices to support Adaptive Transport. Would this be network related? Watch Webinar: Citrix Troubleshooting 101 ».

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eG Innovations

MARCH 27, 2019

Prove it’s NOT the Network! The one complaint that an IT administrator dreads to receive is one where an end user says, “My application is slow!”. The application in question can be a web application, an enterprise application like SAP, Microsoft SharePoint, or a SaaS application like Salesforce or Office 365.

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