Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This  Here’s my thinking. [1]  But fixing what’s broken still belongs to whoever broke it. [2]

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

User Testing 93

User Testing Customer Experience Customer Feedback Certifications 93

Intercom, Inc.

OCTOBER 19, 2022

We protect it throughout its lifecycle with robust security practices, tailored role-specific staff training, and rigorous compliance with regulations. Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. Explore other articles in the series.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Split

JULY 27, 2023

Overview of Feature Toggles in Start-Up and Enterprise Environments Feature toggles bring great value to both enterprise businesses and startups, allowing developers and product teams to deploy features quickly, test them in production, and easily roll them back or disable them when needed.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data. These system errors increased our backlog and costs, and delayed enrollments.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

The Product Coalition

FEBRUARY 15, 2024

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. Legal compliance Generative AI streamlines legal compliance processes by aiding in contract review and regulatory monitoring.

Generative AI 110

Generative AI Data Visualization Reporting Tools Research Software 110

Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best? Read on to find out! ” Walkme.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 18, 2023

offers 3 plans: Essential – from $39/user/month Pro – from $89/user/month Enterprise – custom pricing G2 review 4.5/5 user/month Enterprise – custom pricing G2 review 4.3/5 Craft.io – for helping product teams create a product strategy Craft.io – for product/software development Aha!

Analytic Tools 94

Analytic Tools Feedback Software Research Software Reporting Tools 94

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 89

Research Software UX Feedback Software User Testing 89

Userpilot

OCTOBER 27, 2021

WalkMe and Whatfix both market themselves to large companies with employee onboarding and training needs. Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. However, Whatfix is more accessible to SMEs. What is WalkMe?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. View the live stream….

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. There are a few benefits of investing in a dedicated onboarding system. Userpilot pricing.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

SEPTEMBER 4, 2020

From Startup to Enterprise A job at a startup means a lot of responsibility. In fact there was tension between designers and developers due to cultural and language differences (most developers were Indian and Asian, the other three designers were white Americans, and I am British West-Indian).

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Then show them how your product differs from the competition, address their job-to-be-done (JTBD) with personalized sessions, and train your users to use your app in real life. This can involve asking your most loyal users to write a G2 review. Gainsight dashboard.

Analytic Tools 79

Analytic Tools Feedback Software Research Software Customer Experience 79

B2B Product Management

SEPTEMBER 29, 2023

As a result, B2B marketing techniques will often center around training, thought initiative, and building connections. Due to this, the investment required at the beginning to build the product is often larger than what’s required for B2C products. B2B purchasers are likewise more rational and logical in their decision-making process.

B2C 52

B2C B2B Reporting Tools User Testing 52

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? combined with carefully carried out due diligence?—?can stock purchasing, for instance?—?is

Banking 94

Banking Development Team Review Software Review Technical Review 94

Intercom, Inc.

NOVEMBER 20, 2018

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. Historically sales training has been a pretty low priority for most entrepreneurs. or doing nothing, is usually the main competitor faced by enterprise sales-people.).

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

AUGUST 12, 2020

Gibson sees digital transformation as the major blocker for businesses and enterprises looking to implement AI technology. Most (enterprises) still have many out of date IT practices,” he said, “making AI prohibitive to adopt.” It’s your more traditional on-premise AI model training and support,” said Gibson.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Strategy 2 — Systems. It doesn’t have to be this way.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

OCTOBER 4, 2022

Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate. Tracking the user error rate helps you answer questions such as: Should you focus more on educating and training your users? System Usability Scale.

Analytic Tools 103

Analytic Tools Research Software Feedback Software Data Visualization 103

The Product Coalition

OCTOBER 19, 2020

Highlights Years of experience in building native and cross-platform applications Pre-vetted engineers and developers for plug-and-play remote teams Highly transparent and collaborative systems for steady progress towards goals 2) Endive Software?—?Creative

Research Software 89

Research Software Technical Review Development User Testing 89

Agile Velocity

MAY 14, 2020

It’s more than “Training, Titles, Ceremonies, and Tools.”. This combination will enable your enterprise to gain faster feedback, reduce risks while also obtaining meaningful business outcomes. Reference: Harvard Business Review Analytic Services Survey, Sept 2018). Agile Architecture (vs monolithic, tightly coupled systems).

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

The Product Guy

MAY 7, 2020

Often, this is due to resource constraints rather than a lack of understanding of a PM role. Mushrooming of training sessions and certifications on PM reflects the situation quite well. . This could be due to lack of product, domain, system understanding and action should be taken to address such instances soon.

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

Modus Create

APRIL 27, 2020

In our experience, React is the most desired front end JavaScript framework for enterprises. Invest in your team; train the team early in the process. Invest in a week-long training, and even better, let the team build a prototype of the most important feature. Allow yourself time to vet and review references.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Product Talk

NOVEMBER 16, 2022

My first year out of college, I was working at South Coast Repertory Theatre, which had a really complex audio automation system by Meyer Sound. It cost tens of thousands of dollars and took a three-day training to operate and program this thing, but it was really powerful. A lot of product managers don’t get formal training.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Mixpanel

JULY 28, 2022

Some companies have landed on the “build” side of the debate when it comes to product analytics as they’ve wanted tools that connect with existing systems and have precise customization. In reality, companies typically need to spend significant resources on training, support, and maintenance.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Customer Experience 59

The Product Coalition

MARCH 29, 2018

We ended up in a situation where the client had to outsource use of the solution back to us,” said Andrea Wagner, VP of Enterprise Sales at Shiftgig. Enterprise clients = complex org structures and processes. The success criteria are captured in salesforce (or whatever system) to provide transparency within your organization.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

UX Studio: Product Management

JULY 9, 2021

One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. We can help with various services, such as full-service product design, UX research services, UX consulting, or UX training. Our list includes digital design agencies in London and beyond. Plug & Play .

Research Software 52

Research Software UX User Testing Product Research 52

The Product Coalition

DECEMBER 2, 2018

Vishal Soni Enterprise mobile apps have moved from ‘nice to have’ to ‘mission critical’ tools for many organisations in the recent times. However, the process of deploying a mobile app for an enterprise is not only hard to navigate, but also taxing on the finances. Hacking your App Adoption Strategy - 101 Copyright?—?Vishal

Product Research 60

Product Research Analytic Tools Feedback Software Research Software 60

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 75

Feedback Software Systems Review CTO Coach Data Visualization 75

Agile Velocity

OCTOBER 7, 2022

We continue the conversation with Enterprise Transformation Coach David Gipp and dive into the PI Planning agenda, how it’s similar to other Agile events, facilitating for the best outcomes, and if SAFe is flexible enough to accommodate a request that comes in the night before the event. . It makes for a very interesting form of peer review.

Technical Review 52

Technical Review Systems Review Events Airlines 52

Sachin Rekhi

APRIL 12, 2020

A business that leverages counter-positioning adopts a new, superior business model which the incumbent does not mimic due to anticipated damage to their existing business. Traditional on-premise software, like SAP's ERP solution leveraged by many enterprises, is a classic business that benefits from switching costs.

Strategy 212

Strategy User Testing Technical Review Software Review 212

ProductPlan

FEBRUARY 15, 2022

Successful candidates will demonstrate their ability to create and maintain systems to make the product team successful. Building and iterating on systems that inform the tech team of key user issues and seeing through their resolutions. Documenting existing processes and systems within the product team for broader circulation.

Data Visualization 97

Data Visualization Reporting Tools Analytic Tools Research Software 97

Usersnap

SEPTEMBER 19, 2023

By utilizing AI to analyze diverse data sources like social media posts, customer reviews, and call transcripts, the company can uncover hidden patterns and subtle correlations hidden large datasets that are often elusive to manual scrutiny. Through natural language processing, the system can identify key phrases and trends.

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. The teams she coaches are from both early-stage startups and multinational enterprises in different industries. You can read her writing on ProductTalk.org. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98