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Words matter: Removing exclusionary terminology from our codebase

Intercom, Inc.

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. Think about the impact that racism has already had in tech. And the response was overwhelming.

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Guide to the Software Engineer Career Path

PMLesson's Ace the PM Interview

Trying to better understand the software engineer career path? Want to know what your next steps are as an engineer as you make your way to CTO? Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects.

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When to Declare Backlog Bankruptcy

ProductPlan

A few years ago, I was the acting product manager at a startup, developing an enterprise software product. I heard requests from customers, domain experts, consultants, our development team, and internal stakeholders. I heard requests from customers, domain experts, consultants, our development team, and internal stakeholders.

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The Dos and Don’ts of Feature Flags

Split

Feature flags provide so much for software organizations: they allow teams to separate code deployment from feature release, test in production, run experiments, and more. This idea is called the expand-contract pattern. In reality, you can’t stop the world, update your code, and then start the world again.

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53 Questions Developers Should Ask Innovators

TechEmpower - Product Management

Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. Can you provide specific examples of different types of customers, what they need, and what the system will do for them? Who are the customers?

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Expert Spotlight: Michael Ciano – Building Trust In Healthcare Technology

Arkenea

Michael Ciano, CTO with 20+ years of experience talks about building trust as a key for leveraging technology in healthcare, building a robust business architecture and building an organization culture that fosters innovation. How do you see the role of technology evolving in patient care over the next decade?

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Amanda Renteria , CEO for Code for America. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Code for America’s Amanda Renteria on defining the citizen experience. Amanda Renteria, CEO of Code for America, is a firm believer in this idea. Hubert Palan , founder and CEO of Productboard.