The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products. 5 out of 5.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Sachin Rekhi

JUNE 16, 2019

I've long found myself unsatisfied with the conventional discourse of what leadership is supposed to look like in Silicon Valley technology companies. These best practices are typically oversimplified into two high-level philosophies on leadership. These two leadership approaches couldn't be more different from each other.

Technical Review 123

Technical Review Leadership Systems Review Banking 123

Agile Velocity

MAY 20, 2020

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . I appreciate the concept of the “business operating system” and balancing the agile enterprise.

Agile 77

Agile Feedback Software Data Visualization Research Software 77

Intercom, Inc.

JULY 19, 2018

But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case. They’ve now started a company together, Co Leadership , to help pave the road for engineers to become leaders. Leadership is a mindset, not a title. Short on time?

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Intercom, Inc.

SEPTEMBER 15, 2021

As a tech journalist, Kevin has been witnessing the evolution of the tech industry for more than 20 years. Al Ramadan had started a company called Quokka Sports back in the 1990s during the dot-com boom and I was a columnist for USA Today writing about technology. And well, there’s a little backstory.

Technical Review 205

Technical Review User Testing Books Customer Experience 205

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Userpilot

MARCH 3, 2022

Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. Show off your Product Manager (technical) skills. ” Technical skills in particular could be an asset for a product manager. Technical stack and product architecture. These include: SQL.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

Mind the Product

MARCH 30, 2017

Without this sense of urgency teams lose focus and become exercises in technical purity, design purity, featuritis, or, even worse, an unholy combination of all three. Suddenly using the “right” technology or the “right” design paradigm becomes more important than improving the product so that the user gets more value from it.

Feedback Software 70

Feedback Software User Testing Technical Review Customer Feedback 70

ProductPlan

SEPTEMBER 26, 2020

There’s no direct, straight line between a research exercise and the balance sheet. These firms make other tech titans such as Facebook ($7 billion), Oracle ($5.6 But for software and tech firms, the runway is seldom that long, and executives, board members, and investors will be expecting results much sooner.

Research Software 71

Research Software Product Research Technical Review User Testing 71

The Product Guy

MAY 21, 2018

What problems are you trying to solve by doing this product envisioning exercise? I stuttered – currently our company goal is to increase marketplace liquidity, but this exercise is not directly tied to the goal. I think technically, defining success measurements is not the most difficult task.

User Friction 104

User Friction Customer Experience Vision Technical Review 104

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. Remember that we are still in the nascent stages of generative AI technology. The risk of falling behind is real.

Generative AI 109

Generative AI Customer Communications Technical Review Reporting Tools 109

Roadmunk

SEPTEMBER 21, 2017

Author: First Round Review. If you’re ever looking for a think-outside-the-box type of exercise that’ll test your UX chops , this post is for you. Author: First Round Review (or at least someone from there…). Author: Still unknown, but First Round Review again. Answer: The cost of maintaining new code. Author: Sam Altman.

Article 81

Article User Testing Product Research Technical Review 81

Intercom, Inc.

MAY 16, 2019

It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform. Patrick: So it’s like exercise and dieting: everyone agrees it’s a great idea, and we all want to be healthier, but it’s really difficult to actually do it. Standing out in a crowded field.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

ProductPlan

JUNE 1, 2023

They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities. They bypass ROI calculations, due diligence, prioritization exercises, and customer validation. They bypass ROI calculations, due diligence, prioritization exercises, and customer validation.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Mironov Consulting

MAY 24, 2022

I’ve written a lot about the organizational and conceptual gap between product/engineering teams and the “go-to-market” or sales/marketing side of tech companies.  (See  Or letting one big customer define our technical architecture.  Or Horribly wasteful and frustrating!  At Enough preamble.  Here’s

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Modus Create

APRIL 14, 2020

There is no shortage of guides published about how to build a design system. However, many of these guides do not pay enough attention to a crucial step in building a design system: user research. I’ll discuss why including user research in your design system process is an absolute must.

Research Software 52

Research Software Analytic Tools Feedback Software Systems Review 52

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. We actually have a bit of a system. ” What we’re saying is, “Envision the whole system, find the first viable piece to ship that, but you definitely have one eye on the rest.”

Research Software 209

Research Software Feedback Software Product Research User Testing 209

The Product Coalition

JANUARY 5, 2021

Sprint Reviews and user interviews are also well suited to improve collaboration and communication over time. At a later stage, typical agile events, such as Sprint Reviews, also work well by demonstrating what value the Scrum Team created for them. Providing an idea management system is a good starting point.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

The Product Coalition

MARCH 2, 2020

In both situations, the incentive structure of an organization most likely still fosters a predictable behavior that contradicts the organization’s goals at a system level. The following list of Scrum stakeholder anti-patterns addresses Scrum events, system-related issues as well as issues of individual players.

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. Britannica.com ). to get a feature done.”.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

The Product Coalition

NOVEMBER 30, 2020

Turn them into a [fill-in a ticket-system of your choice] monkey or deprive them of the ability to say ‘no’?—?as A Product Owner is a leadership role, yielding no authority in a traditional management sense. Suppose a person or a group of individuals, for example, a product council, exercises control over the Product Backlog.

Product Research 89

Product Research User Testing Research Software Feedback Software 89

Mironov Consulting

MARCH 26, 2022

" "Here is another one-line ticket written by non-technical users who don't understand their problem or our system.  We'll " "Field teams engage outside developers (who don't know our systems) to build quick-and-dirty product extensions. Then Engineering has to support them.  Most

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. And also stay closely connected with UX and technology trends. And it was a really good workshop for us and also an exercise for us.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Gainsight

FEBRUARY 16, 2021

You can have the best players, but without strong leadership and guidance, they will go nowhere. Successful basketball teams are built on and off the court with plans, playbooks, exercise, execution, and, yes, technology. Coaches and CS leaders are leaning more into technology than ever before. They would be wrong.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

Crafty CTO

APRIL 12, 2020

One anecdote I heard recently: an agile expert convinced a company to pay him $2K per head to train every single employee in their technology organization in Scrum. The tech organization had over 50 people, but only a third of those were actually developers. Total cost, well over $100K. ” What does Shape Up do instead?

Agile 52

Agile Weak Development Team Customer Experience User Testing 52

The Product Coalition

MAY 2, 2019

problems of usability, technical feasibility or business viability. It is based on a set of principles that go well beyond problem-solving and touch more general aspects of management and leadership. A3 was created by Toyota as part of the Toyota Production System, so the problems discussed were often production problems?—?quality

Research Software 60

Research Software Feedback Software User Testing Customer Experience 60

Mironov Consulting

OCTOBER 26, 2016

Are we improving DevOps repeatability, retiring tech debt, and shortening our release cycle? Sales needs Product and Engineering to review these ASAP. If Deutsche Bank might license our consumer credit scoring system for $1.2M/year How many story points have we completed in the last few sprints? The Sales-Driven Roadmap.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

Business of Software Conference

MARCH 24, 2021

And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. But what we do is we we follow a system we built called shape up, which is our methodology for building products. And it’s technically incredibly complicated. And it was a mess. That worked well.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

JUNE 20, 2019

They were not review quarterlies. Taking care of my mental health with exercise and hobbies. So do you still give yourself particularly if you’re a technical guy. So now they’re having these meetings to sort of clarify that maybe we come up with a daisy or whatever it was called RACI system instead. Upcoming Events.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

OCTOBER 1, 2019

So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. So a bit of a vocabulary exercise will make this a quiz. Let’s keep going.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Product Talk

FEBRUARY 10, 2021

Hope also does some leadership coaching with her own company, Fearless Product. I know that Hope and I hear a lot from the teams that we work with that most product people are really eager and they’re really diligent. It’s typically a product manager, a design lead, and a tech lead. They want to do the right thing.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Andrew Chen

NOVEMBER 13, 2018

We’ve come to see that “design thinking” and “agile engineering” are their own systems of organizational structures, workflows, philosophies, and skillsets. In the same way, we can build growth teams as a system too. They are key to how we work within a company. And everything in between.

User Testing 110

User Testing Customer Experience Reporting Tools Data Visualization 110