Tyner Blain

AUGUST 10, 2023

Every company competes in a dynamic market. The Jobs of the Problem Statement This article continues a series on the three critical flaws in most product development processes a problem statement exists to address. Let’s dig in to the third challenge – making teams more efficient by making them more effective.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

Userpilot

SEPTEMBER 4, 2023

Unlike isolated marketing tactics, customer journey optimization adopts a cross-functional, customer-centric perspective. Brands should utilize diverse channels from SEO to social media and implement strategies like content marketing to increase awareness. Tactics include content marketing, SEO, social media, and advertising.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The challenge to the product managers is to translate these into a more functional plan for our engineering team. First Attempt.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

PMLesson's Ace the PM Interview

MARCH 1, 2020

Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team. But instead of managing products we manage offerings, which are described as products or services designed for a market of users who will value the end-to-end experience. Tell us about yourself.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

SEPTEMBER 4, 2023

Unlike isolated marketing tactics, customer journey optimization adopts a cross-functional, customer-centric perspective. Brands should utilize diverse channels from SEO to social media and implement strategies like content marketing to increase awareness. Tactics include content marketing, SEO, social media, and advertising.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Short on time?

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

The Product Coalition

MARCH 15, 2020

A real breakthrough only happens when there is a focus on the critical issue at hand and when you concentrate resources and your talent pool to maximize your unique leverage in the market. The question remains whether you are in a market that requires you to tightly integrate your strategic design.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

MAY 16, 2019

As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. To differentiate yourself in a crowded market, ease of use is only part of the equation. It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Intercom, Inc.

JULY 19, 2018

I hosted Jean and Edmond on our podcast to get their take on the difference between leadership and management, the power of positive feedback, and why trust is the foundation of the most effective engineering teams. Jean: Especially with engineering teams. Then if you’re given the right tools, you can be more effective at doing that.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Surya Suravarapu

FEBRUARY 27, 2020

Seth Godin in This is Marketing explains it like this “What people want is the shelf that will go on the wall once they drill the hole. What is certain, you just cannot sit in your cozy office chair and dream about what works in the market. While that line of inquiry is directionally correct, it needs to go much further out.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Roadmunk

SEPTEMBER 21, 2017

Some sit outside the product domain, but still directly pushed me as a product manager to connect and empathize with other team members. But in part 4 of a 9-part series on startups by Marc Andreessen (co-founder of Andreessen Horowitz), there are three factors to startup success identified: your team, product and market.

Article 81

Article User Testing Product Research Technical Review 81

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . Applying this approach designed for Kanban can dramatically accelerate the forming and improvements of a Scrum team. What is the current way of working?

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Tyner Blain

JUNE 3, 2016

Do you just treat their inputs as yet another channel for feature requests , or do you engage them as an incredibly potent market-sensing capability? Two nights ago I was chatting with another colleague about how his team has been tasked with delivering a set of features, and not a solution to the underlying problem. Just Ingest.

Data Visualization 53

Data Visualization Customer Feedback Workshop Feedback Software 53

Brian Balfour

FEBRUARY 7, 2017

During Andy’s four and a half years at SoundCloud, he worked on a range of mobile growth topics, and in a bunch of different team configurations. He led an international team for a while, focused on running experiments in new markets, and did growth work breaking ground in Latin American and other developing markets.

Onboarding KPIs 62

Onboarding KPIs Feedback Software Customer Experience User Testing 62

ProductPlan

JUNE 1, 2023

Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. Where are product teams getting their feature ideas? Why do product teams become feature factories? But are you solving for actual customer problems?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

ProductPlan

APRIL 25, 2023

Great teams assemble individuals with differing skill sets, perspectives, and experiences. For example, Iron Man and Captain America leading the Avengers or Superman, Batman, and Wonder Woman teaming up as the Justice League. Many product teams now have their own team of super-powered individuals banding together for a common cause.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet  Project teams that ship v1.0  Yet somehow we don’t see this waste, or mis-attribute it to engineering process problems.

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Tyner Blain

AUGUST 28, 2023

Knowing a good structure is necessary, but you also need to avoid filling the good template with bad content. It isn’t obvious to many people that too much of a good thing is in fact a bad thing. If you have a team who is new to customer-facing interface design or ecommerce, they won’t know how to begin.

Research Software 52

Research Software Weak Development Team User Testing Systems Review 52

Intercom, Inc.

JANUARY 31, 2019

As part of the process, we’ve spent a lot of time reviewing who we should be selling to these days, and how we should be selling to these customers. The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. They include: Close.io Speed is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you build your marketing strategy around the funnel? How can you align foundational goals between teams? How can you align audience engagement goals between teams? How can you align audience goals between teams?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

How can you build your marketing strategy around the funnel? How can you align foundational goals between teams? How can you align audience engagement goals between teams? How can you align audience goals between teams? Retain your users How can you develop a customer marketing strategy? Revenue-led.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

PMLesson's Ace the PM Interview

JUNE 8, 2020

Overview A good product manager must mix a strategic awareness of his/her company and its overall position in the market, together with a strategy of how their own product will compete. Figure 1 To see how Porter's model works, let’s take an example of a product, for instance an Apple iPhone in the smartphone market.

Research Software 80

Research Software Strategy Product Strategy User Testing 80

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you build your marketing strategy around the funnel? How can you align foundational goals between teams? How can you align audience engagement goals between teams? How can you align audience goals between teams?

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

Gainsight

FEBRUARY 2, 2024

A marketing professional may get excited about creating an email campaign through an email software solution, for example, but she will be very excited when they improve their conversion rates after a simple change to the message. Teaching a new customer how to use your product is an excellent way to shape your product development roadmap.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

SEPTEMBER 23, 2021

If you assess onboarding software by lack of code, segmentation capability, in-app communication, analytics , and pricing, Userpilot is the clear market leader. Moment” : when an accountant is shown a demo of the app by the project manager and thinks “nice, this will ensure the team stays on budget.”

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

UX Studio

JANUARY 17, 2024

Last but not least, this year I gave myself a gift for my birthday it’s called a book about yourself and it’s a very deep self-reflection exercise. So it started with like [00:12:00] specialism in like very, very well developed craft. I would mention how the team is experimenting on that right now.

User Testing 74

User Testing Research Software Customer Experience Product Research 74

The Product Coalition

DECEMBER 12, 2019

The one thing an MBO system should provide par excellence is focus. The exercise of backlog prioritization forces us to diverge and analyze all the ideas and stories to achieve our objectives. It also gives visibility to the team and internal stakeholders nurturing our view with theirs. It’s extremely easy to say yes.

Customer Experience 78

Customer Experience Product Research Weak Development Team Feedback Software 78

Product Solving

JULY 29, 2020

By “proxy” he means systems put in place to better the organization and their ability to service customers. The problem arises when the systems become the primary focus. As with the Institutional Imperative, product managers need to build systems and structures to ensure they minimize the effects of the Product Imperative.

Customer Experience 52

Customer Experience Data Visualization User Testing Product Research 52

Business of Software Conference

MARCH 27, 2019

Looking back at examples from history including The Eiffel Tower, the invention of the Post-It Note, and the development of the Computer Mouse, Scott’s talk is all about how to think creatively at work – and why it’s so important. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Business of Software Conference

JUNE 20, 2019

The market has given us permission to exist for 10 years. I wrote this page for the team saying you know the fact that it’s too much around me it’s a limiting factor in the pursuit of our company’s mission. I even left a bunch of slack channels for different projects, different teams. And 30 people is a lot.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Mironov Consulting

OCTOBER 26, 2016

Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms. Engineering Teams Focus On Overall Productivity. Agile development teams think about productivity in terms of overall velocity metrics and backlog/roadmap commitment. Sales lives in a different world.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

Business of Software Conference

MARCH 24, 2021

One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. There are some questions around marketing. And I know you don’t do any marketing, haha. And it became quickly overwhelming for us to have so many products with a small team.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

OCTOBER 1, 2019

And I spend much of my day almost every day with one foot in the engineering and product camp and one foot in the go to market, marketing and sales camp. Trying to explain to folks on the sales and marketing side why they didn’t get what they wanted right. Most important in the enterprise space is our sales team.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. How will you stand out from the pack?

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Do you empower small, agile teams? So, as a business begins to discover its business model, its product market fit it begins to enjoy the recipe for success or, more specifically, its leaders do. Are there resources available for little bets?

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75