Product Talk

AUGUST 10, 2016

It’s easy for teams to work along both dimensions of product discovery—working to understand their customer’s context and iteratively testing their ideas—but that doesn’t mean they know how to connect the two sets of activities. Over time, I started to reframe the two dimensions as discovering opportunities and discovering solutions.

Research Software 278

Research Software Product Research User Testing Customer Experience 278

Product Talk

AUGUST 18, 2021

Most of these projects are framed in the solution space—they take the form of “build this feature” or “launch this program.”. If we are lucky, we might do some customer research at the beginning of the project. If we do, it’s usually in the form of project-based research. Tweet This. Most of us grew up in a project world.

Product Research 328

Product Research Research Software User Testing User Friction 328

Roman Pichler

AUGUST 11, 2020

The overall example I use to illustrate the mistakes is a healthy eating app that helps its users improve their eating habits and live more healthily. Examples : “Offer a weight loss mobile app”, “Become the number one weight loss app provider”. Additionally, such a vision is hardly inspiring.

Vision 345

Vision User Testing Research Software Product Research 345

Product Talk

OCTOBER 20, 2021

And this is why it can be helpful to consider the tools that will best support you in building your continuous discovery practice. Let’s be clear: The tools alone won’t automatically make you better at discovery. Since there are countless ways of approaching this, we’re kicking off a new series, Tools of the Trade. Tweet This.

Product Research 198

Product Research Research Software Technical Review Data Visualization 198

DevelopmentCorporate

JUNE 2, 2025

How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research. Only 17% experienced reductions.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

The Product Coalition

NOVEMBER 1, 2020

The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. It enables a diverse set of ideas from across the organization to be tested systematically and learnings to be internalized by everyone.

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

Intercom, Inc.

FEBRUARY 16, 2021

With the evolution of digital technologies, we’re now exposed to other people’s opinions, ideas, and work on an almost minute-by-minute basis. That’s ok, let’s test this hypothesis. Here are a few starting points: Browse sites that provide a variety of visuals, my favourites include Dribble, Pinterest, Sidebar, and the App Store.

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

Product Talk

NOVEMBER 17, 2021

It’s no wonder we end up with software that doesn’t work for our customers. When a product manager, a designer, and a software engineer work together to decide what to build and they engage directly with customers themselves, we avoid this game of telephone. Align around specific solutions by story mapping the possibilities.

Product Research 317

Product Research User Testing Customer Experience Feedback Software 317

Product Talk

FEBRUARY 12, 2020

We then jammed those models into our platform so that customers could access the outputs in many ways.” We’ve onboarded many customers onto our predictive suite and every time we get the same question: ‘How can I test that it works?’ You also have a mobile app that sends similar messages via push notifications.

Product Research 265

Product Research Data Visualization User Testing Research Software 265

Mind the Product

APRIL 26, 2018

Both in life and at work, we tend to come up with solutions before defining the problem they solve. It’s natural – solutions and features are easy to imagine and talk about with other people. And coming up with a solution is a rewarding experience, it makes us feel like we have everything figured out.

Research Software 189

Research Software Product Research Customer Experience User Testing 189

Product Talk

AUGUST 8, 2018

We are teaching business leaders and change agents how to prototype their way to viable solutions. In this context, solutions aren’t product solutions, but rather internal programs and processes that effect change within the organization. We’ll never be able to do some research and then call it done. Tweet This.

Product Research 277

Product Research Feedback Software User Testing Research Software 277

Mind the Product

MAY 2, 2019

It’s a first-class challenge if you’re a design research nerd like me. It means taking a creative approach with your research tools you use, as one of our recent projects illustrates. This meant we needed to do some research with children to understand how they engage with voice assistants. Testing a Concept in the Field.

Research Software 170

Research Software Feedback Software User Testing Product Research 170

Product Innovation Educators

MARCH 11, 2024

It is a simple-to-understand tool for solving problems, developing strategy, and most commonly for us product professionals, for developing a new product or service. I’ve seen Design Thinking mistakes, and I’ve made my own as well, which limit the results this powerful tool can provide. Research: Build empathy.

User Testing 289

User Testing Research Software Customer Feedback Product Research 289

Product Talk

MAY 10, 2017

When we ask our teams to build an Android app or to develop a subscription offering, we are also being output-oriented. Or they prefer a mobile web experience to an app experience? It’s perfectly okay to say, your goal is to increase market share and we think the best way to get there is to develop an Android app.

Product Research 274

Product Research User Testing Feedback Software Research Software 274

The Product Coalition

MAY 25, 2021

The value of a test kitchen when creating a product is immense. The ability to test and iterate based on real usage with real users is invaluable to getting to the root of a problem, understanding a user’s existence, and removing friction. So, what does a product test kitchen look like? There are essentially two different types.

Research Software 115

Research Software Feedback Software User Testing Product Research 115

The Product Coalition

JULY 11, 2023

The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems.

Reporting Tools 113

Reporting Tools Research Software Banking Government 113

The Product Coalition

MARCH 1, 2024

Decode A Job Posting from Spotify: Senior Product Manager — Playlist Platform Spotify is an innovative business that changes the surrounding reality: almost everyone you see on the street or in a café wearing headphones listens to music on Spotify. Here’s the general description: Delivering the best Spotify experience possible.

Analytic Tools 148

Analytic Tools Research Software Technical Advisors User Testing 148

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural.

Product Research 293

Product Research User Testing Customer Experience Research Software 293

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? Why is Having Customer Feedback Software Important?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Alchemer Mobile

MARCH 26, 2021

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Fifty-one percent of consumers say they expect companies to ask for their feedback, and that number is even higher for consumers who prefer to leave feedback in-app ( 64% ). So, we won’t waste your time.

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Product Talk

JANUARY 10, 2018

But when we think of rapid prototyping and usability testing as one and the same, we tend to underestimate the power of prototyping. When we conflate rapid prototyping and usability testing, we tend to underestimate the power of prototyping. But in most instances, we are better off prototyping our way to a solution. I disagree.

User Testing 257

User Testing Feedback Software Research Software Product Research 257

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

UX Planet

SEPTEMBER 14, 2024

Discover how to enhance user experiences by leveraging quantitative research, usability testing, and A/B testing to make informed, data-driven design decisions that lead to measurable results. These tools enable you to collect feedback and use that data to refine your product’s design and functionality.

Data Visualization 94

Data Visualization User Testing Product Research Research Software 94

Imaginary Cloud - Design

MAY 21, 2020

Although perceived by many as a threat to traditional education, web and mobile apps can play a big role in children's cognitive development. Why are apps important for kids ? I believe that apps in general can be a great complement to formal education. Readings apps for kids matter.

Customer Experience 122

Customer Experience Research Software User Testing User Experience 122

Lenny Rachitsky

FEBRUARY 25, 2025

It has helped in gaining alignment on complex topics with senior leaders at Meta (Sheryl Sandberg, Chris Cox, and Andrew Bosworth), paving the way for key launches like Facebook digital well-being tools , privacy protections for youth , and Quest referrals. product marketing, user research, content design, etc.).

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. Initial user research. Scope and team.

Research Software 96

Research Software Analytic Tools Feedback Software User Testing 96

The Product Coalition

JANUARY 26, 2024

Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all.

User Testing 144

User Testing Product Research Research Software Data Visualization 144

Mind the Product

AUGUST 8, 2019

So when sports fuel producer Gatorade was looking for a way to develop its core product, my company, strategic design consultancy Smart Design, helped it to create the Gx Platform, a service that brings biometric data and electrolyte-enhanced fluids together. The company has kept up the momentum in sports nutrition and hydration research.

Research Software 68

Research Software User Testing Product Research Data Visualization 68

Userpilot

SEPTEMBER 20, 2024

How to act on your research findings. Quantitative data analysis vs. qualitative data analysis Quantitative and qualitative data analyses have different objectives and use different data types, methods, and tools to achieve them. There are 5 main methods of qualitative research studies: Content analysis. Narrative analysis.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Product Talk

SEPTEMBER 6, 2023

Let’s test our assumptions. Just to give us a bit more of an idea of what we’re working with here today, I thought it’d be nice if we did a quick exercise. Then how do we do the work to discover what are the right solutions that actually address those needs in a way that drives that outcome? Lots of that.

Product Research 320

Product Research User Testing Research Software Feedback Software 320

Userpilot

MAY 29, 2024

Whether you're an aspiring entrepreneur, a seasoned product manager, a UX designer , or simply curious about the process, this guide will walk you through the essential steps, best practices, and tools you need to create successful products. Design a product in 7 steps: Carry out market research and generate ideas to help you stand out.

Data Visualization 105

Data Visualization Feedback Software Research Software Analytic Tools 105

Mind the Product

JANUARY 22, 2019

Understanding Systems Thinking. As we worked with corporate clients, and met hundreds of product managers in our public workshops, we realized that, with product eco-systems expanding, and services connecting hardware, real-life interactions and software tools, organizations need to come together and collaborate more.

Research Software 175

Research Software Product Research User Testing Data Visualization 175

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. It sounds like you are responsible for product, design, and research. Teresa: Okay.

Product Research 310

Product Research User Testing Data Visualization Research Software 310

Userzoom

JULY 31, 2019

In honour of us sprucing up our own Tree Test Results capabilities , we thought we’d update our classic beginner’s guide to Tree testing. Here we’ll be answering the following questions: What is tree testing? How do I run my own tree testing? What is tree testing? Example of a Tree Test.

User Testing 118

User Testing Product Research Testing Research Software 118

UX Planet

SEPTEMBER 3, 2024

Qualitative user research is a powerful approach for uncovering these deeper insights, focusing on the “why” and “how” behind user behaviours. Unlike quantitative research, which deals with numerical data and statistics, qualitative research delves into non-numerical insights to reveal the underlying reasons behind user actions.

User Testing 96

User Testing Research Software Product Research Data Visualization 96

Product Talk

MAY 19, 2021

The book will teach you how to start with a clear outcome , interview to discover opportunities , and assumption test to quickly evaluate solutions. You’ll learn how to use an opportunity solution tree to visualize your work , keeping your product trio aligned and your stakeholders engaged.

Product Research 302

Product Research Books User Testing Research Software 302